I went there recently. The store has lots of variety, but the cashier was not friendly. She is an older woman and she made me feel like she is strict teacher and I am stupid student. The way she talked and overall experience was not pleasant. Will not go to the same store in a future. read more

Apparently, you CANNOT simply walk in and buy a product without giving them a lot of personal info (full name, phone, etc). I had (literally) cash in my hand which she would not take without my info! I had to leave without the purchase. VERY BAD CUSTOMER SERVICE. read more

I was testing out a Dyson in the Ulta store today in Valley square because I'm thinking about purchasing it. while I was testing an out an employee went over the me and told me I was disgusting for putting my hair in it. There was no sign saying I shouldn't put my hair in it so I was very shocked to hear her angry tone. just a reminder or warning would've been more justified than this outburst. read more

Everyone was nice and helpful, till I got to the checkout. The woman working there Deborah had asked me for my phone number my address and my full name when I asked her if she was gonna sign me up for a credit card she said no and that I was gonna be saving $50 on my purchase. but when it came time to pay, she proceeded to sign me up for a credit card even when I said I didn't want to. :( read more

I've had my hair cut at Ulta in the past but have never had an experience as poor as my most recent one. I went to the salon at the Ulta in Warrington, PA and the woman spent the entire hour and a half I was there telling me how crappy my hair was, how damaged it was (aside from my ends, none of it is damaged), telling me everything I use in my hair is wrong even tho all of the products I use are sold and promoted in their store. She also continued to call me "smalls" and "tiny" numerous times throughout the appointment. As a 25 year old woman it was quite rude. i even told her I would appreciate if she would stop calling me that and she laughed it off. The overall haircut was fine but I have never experienced such poor customer service in my life it was honestly ridiculous. read more

Mikayla was extremely unprofessional. I have never in my life witnessed store employees handing out their phone numbers to customers and seeking dates to from! I tried to ask her for help finding a good moisturizer, and she didn't say a word, just pointed to a general direction! But she had no problem giving her phone number to a male customer and had no problem showing him around the store to look for products. Flirt outside of work! I ended up leaving without what I wanted. Highly recommend seeking help from another associate and not Mikayla read more

Nice store, nice selection. Nice staff, but definitely not enough staff. A few times we needed assistance and had to ask the register people to find people to help us. And the few times we were helped (I have a teenage daughter starting to wear make-up) the helper only knew the stuff she used herself, not the other brands in the store or how they worked. (They said this to us) Prices are high which I wouldn't mind paying if I felt we were really helped. read more

I'm so disappointed. Minor thing, maybe, but here's what happened: I made an online purchase. If you spent a certain amount you received a mascara; if you spent $50, you received a foundation brush valued at $50. My order came to $47, but I found a product for $7. My shipment came, but the foundation brush was missing. There was a small brochure that went with it in the package, but no brush. Went to store, and they said since it was online order I had to call and showed me the number. Fair enough. When I got home I called the number, and after being on hold for some time was told that since it was free gift they can't do anything about it. So, I'm returning everything, and will make Sephora my go-to for makeup. read more

The sales associate who helped me today was extremely kind and helpful in directing me towards the product I needed. Lily from the Benefiy brow bar had my eyebrows looking clean and was amazing to work with. Very excited to have found such a talented and relatable aesthetician! read more

I am writing this review to let everyone know that the kind of service I received here. I went to Karina. she was super chatty and made me feel comfortable throughout my appointment so no complains over there. But I was kept in the dark about my services all along. I mentioned to her this is my first time coloring my hair and I wanted partial highlights with caramel color. She bleached my hair and started coloring. Issues here. 1. Hair color was never discussed with me. none of the visual charts were offered to me to confirm the color she is putting on is the caramel color that I had in mind. Isn't this the most important part of hair coloring to pick the hair colors especially when you are there the very first time.? then I stopped her and asked her to show me the color and then she brought the book with tiny hair swatches and showed me this is what you will be getting and this is after I asked her to show the color.? and at this point she had already mixed the color and all set to color my hair . 2. Once the wait time was over She washed my hair . my highlights were so blending in with my natural hair color none of the highlights were visible. So she washed again. No results. then Karina told me your hair sucked up all the color .HA.? So she asked me to keep washing my hair and eventually the color will strip off and my highlights will start showing.. I paid 150 $ for partial highlights which are not even visible. this is my second week and still no highlights yet. 3 . She added opalex treatment 25 $ charge. which was never even discussed with me. But she had told me the total would be 150 though! Would have appreciated if she had explained to me that she will be offering Opalex treatment. I have no idea what it is though! 4. Next day I saw a ton of Grey hair along my face line and called her and asked her if I could come in to get that covered which was clearly missed out , she told me that partial highlight package (150 $) is only to highlight the bleached hair. if you want the gray hair covered, then its a root touch up package and extra 45 $ . really.? when the color was applied it was applied all over my head. Over all I am very disappointed with the service. I had a better expectation for the money I paid. I am Never going back.! read more

I love Ulta Beauty, but I prefer going to a different location. I ordered Curbside Pickup here (never have done it at this location previously). The parking lot is very difficult to maneuver, as the positioning of the spots are hard to get into depending on which direction you come from. (And it is not one way entrances, they are double entrances) I wish they had a designated area for curbside pickup people to pull in so they know where to go. I parked in a random spot and checked in online. I waited about 10 minutes and no one was coming outside, so I wasn't positive if the online check-in worked. I decided to call the store and just notified them that I was outside for curbside pickup. The employee on the phone seemed a little annoyed that I was calling and said "The employee is on her way outside, she left about a minute ago..." The employee who came to my car was very nice and I was able to get my items. Overall, this location is okay, just seems difficult to get around. read more

This Ulta is very hit or miss. Every time I'm here there is different staff who never seem super knowledgeable. Every other time I check out there is a girl who doesn't know something and has to ask. Which is fine except it seems so frequent like there must be a huge turnover rate. There are a handful of really nice girls that work here and then a handful that are just plain - we'll not nice. I find that every time I'm here a lot of the products I want are sold out. This is a much more frequented Ulta I believe. Many times I am in here too it's trashed. I can't blame the workers on this but people come in here and leave food and drinks everywhere and no one ever seems to go around and clean it up. Apart from the store I went to the salon once and had the BEST experience! I was donating my hair so I got the cut for free (the cashier apparently wasn't aware of this policy and tried to charge me - a prime example of the miscommunication in training). I hate getting my hair cut it is my least favorite thing to do, but the guy who cut my hair was a genius, he talked me through the whole thing and made me feel super comfortable. He was very personable and took the extra time to help me style my hair since I had graduation pictures the next day. I would give the salon 5 stars! read more

salon is terrible...lady interrupted me on the phone stating "all booked up" not asking any follow-up questions or even offering another day/time...just so unprofessional. I have worked for the Ulta Montgomeryville location in their salon for close to 3 years and if I still worked for this company I would have brought my experience with the salon today to managements attention. Just don't bother here...not worth the hassle!!!! read more

Worst experience at beauty salon. My hair dresser did the pathetic job ever. Not at all a friendly person. She did my make up too and let me tell you she just spent 20 mins and done. Customer prefer friendly service over many other things. Not coming back. read more

Went to Karina again for a hair cut. She did an awesome job and helped me pick a great dry shampoo for my insanely oily hair. Also, had my brows done by Paige. My brows are shaped now and look amazing. I'm very happy with my services. Thank you! read more

Normally I love this location, but not only did no one help me, each product I picked up was covered in layers of dust. Covered. From the expensive shampoo and conditioner I wanted to buy, to the skincare products. The dust was just gross. The whole store was dirty. No thanks. read more

Today, I decided to visit the store and saw that they have an eye brow bar. I was wanting to style my eyebrows so they grow in the way I like them. I met this girl Jen who began working on me. She was sweet, very patient, and highly skilled. I would recommend the service to anybody. It was a very pleasurable experience. read more

Nice big store, but I was never greeted by the many girls that were standing around talking. I got to the register to make my purchase and 4 girls were standing talking to the left of the registers. 2 of which starred at me. I waited a few minutes to let them finish since I wasn't in a hurry. They continued talking and leaning on the fixtures. So I placed my item down on the counter and walked out. Bad first impression! read more

I get my hair done at the Ulta salon by Maryn. She worked at the Plymouth meeting store where I would get my hair done from her there until she transferred. She's amazing and doing my hair (which is quite difficult because it is thick) and I always leave happy and satisfied. I recommend her with all of my friends! She's a 10/10 stylist! She has turned my hair from black to blonde! Blonde to smurf blue! Smurf blue to silver! Now silver to peacock inspired colors! My hair is still healthy with almost no damage! read more

Ulta Beauty - Frontal view - Cosmetics & Beauty Supply Near Me - Warrington, Pennsylvania

See all

I have been going to the Ulta Salon for about a year now after moving from Southern California. I SWEAR by Maryn. Not only is she a very skilled stylist, she's both professional and personable. When I came to her I was in need of some color help-she was the second person I saw in the area. Maryn was able to take my hair back to a more natural brunette without issue even though she's amazing with blonds! She's great at directing me towards products that will actually work for my hair type and not just something super pricy. I have extremely thick curly hair and she's one of only a handful of people that manages to straighten it without a flat iron and a ton of products. She's also amazing with my eyebrows! When you find a person that you love, you MUST share their information...so go visit the Ulta in Warrington and ask for Maryn specifically. She's probably the one smiling ear to ear, laughing, and having a great time with her clients making them look fabulous!! read more

Incredibly RUDE manager. Waited at the register for over 15 minutes for her to come fix a mistake the store made. Do yourself a favor and go to Target down the road instead.. lower prices and customer service that actually exists! read more

I shop at Ulta in Warrington a lot.. Whether it's for make-up..fragrances.. ECT.. I have always received top notch service there.. Lines move fast and the staff is incredible..they go about and beyond.. In the past 3 weeks..I've actually felt like a princess in the store..all the various ladies offerings suggestions with beauty products.. I actually met a girl a few weeks ago and I'm drawing a blank on her name.. Beautiful young brunette..sge actually checked me out tonight..she has not only given me compliments..but, was assisting with fragrances and we both joked about KKW body perfume and how it smells incredible..we discussed it tonight again when she complimented my hair..so super sweet.. 2 weeks ago I had Kylan do my eyebrows and assist on the best products..she has a tremendous gift.. She's beautiful inside and out..The charming male manager..his name is escaping me..but..he has been helpful while I've shopped..he complimented my hair tonight..what I loved seeing was a manager that was extremely friendly not only to customers..but, also to his amazing staff.. Praising them..and he wasn't 1 of those managers that just sits and delegates..he was organized and fixing things.. Cleaning up..truly a great leader.. Which brings me to the gorgeous super talented, hard working Karina.. She works non stop and never takes time for themselves and even if she is working on 3 people's hair at once..she doesn't rush (yes she is fast and gifted) but, she gives each customer 100 percent..she goes above and beyond.. 2 weeks ago she did beautiful blonde hair lights for me..that were complimented repeatedly..but, today I went in brave and asked for some blue, purple and pink highlights.. They turned out beautiful and professionally..she added a little curt..and my 19 year old daughter said.. I had fairy/mermaid/unicorn hair.. I have a lot of medical issues and for the first time in awhile..becayse of how I looked and how it was treated I had an ear to ear smile and I felt extremely beautiful.. 1 of the first times in awhile..so the staff left a beautiful imprint on my heart and Karina made me a princess..if you're looking for great hair..briws..fragrances. Make up a team that works like a family go to Ulta in Warrington...they have a way if sprinkling magic..and definitely go to Karina for hair and Kylan for brows..they have a beautiful talent and beautiful hearts. P.S. people are quick to leave negative reviews more people should acknowledge the kindness and beauty in people read more

I have been having my facials and micro dermabrasions with Kassie here for about a year now. I think she is terrific, really well trained and loves her work. Over the last 20 years I have spent far more money for treatments that aren't half as good.My skin has never looked better. The product line is very good too. read more

Love love loveee this store! Staff is always friendly and willing to help. Also, the store is always clean! I've been coming here for facials by their main Esthetician, Kassie! She's is wonderful at what she does. Kassie gives an amazing facial and is always willing to answer any skin care or makeup questions. I highly recommend Kassie for a facial or getting your make up, she's awesome!! read more

Maryn has been doing my hair for over a year now ! She always does an amazing job. Color cutting blow outs etc. She has grown to be a true friend and I will never see anyone else ! read more

Absolutely abysmal customer service. It's almost like the employees do not want anyone to purchase their products. I recommend spending your money elsewhere. read more

overall, ulta is a great store. but, i have been sitting here for 30 minutes with shampoo in my hair. the lady still hasn't washed it out. i get that there is a lot of running around to do, but this is getting crazy and too long. i expect better. read more

I get my hair done by Kelley every couple of weeks and couldn't be happier. There is always follow up which helps because I always forget when my next appointment is. There's always a good conversation going on in the salon and you feel comfortable to join in on it. I recommend Kelley to everyone. She's passionate at what she does. The best is that she's honest with you. If what you're thinking of getting is going to ruin your hair she will be up front with you about that. Being someone that doesn't know much about hair chemicals or products having an honest opinion matters. read more