Was on a vacation and had unfortunately had to stop in with a friend to get his car looked. Ended up talking with Lez he was a really nice guy and very helpful. He took care of the issue quickly and the price I felt was fair, The shop was comfortable and they staff was very accommodating while we were there. Overall just a really good experience and seems like an honest place. Would definitely come back if I needed work done and lived in the area read more

The team did a good job, and my car feels much better now. Communication was excellent throughout the process. The repair took a bit longer than expected, but the quality was worth it. read more

Great experience on all fronts! All work done efficiently and My old car is better than new! Thank you very much! !!!

Did a really good job getting my Thunderbird working again thanks guys! they also gave me some suggestions for additional maintenance, which I will probably have done since they really did a really good job this issue read more

I have an SUV, and I do a lot of driving. One of the most important things to me is my AC. I didn't expect to be spending money on a car that's less than 2 years old to repair my air conditioning system. Laz and Reece, they took care of my vehicle. They gave me probably the most detailed breakdown of my vehicle that I've ever had in my entire life. When you get an inspection from this company, your vehicle is getting the best inspection ever. They pointed out what work needed to be done. They broke it down piece by piece by piece by piece so I could see everything that was happening with my vehicle. They also suggested some other options to make my vehicle run even better. Little thing, but they can add up to be a big things down the road. I feel like the work done on my vehicle fits the price. Especially considering my vehicle is in less than 2 years old and barely out of warranty. I would definitely recommend them as an all-purpose full service mechanic. I will definitely use their service again. I'll get a oil changes from them. I'll do some other service related things that will make my vehicle operate more efficiently. It's hard to trust mechanics, I've run into some good ones in my life. I ran into some sketchy ones. Although I have closer mechanics to where I live, like as in right across the street, I'm going to take the 10 Mile Drive every time I need something done on my vehicle. These guys are worth my business read more

Vertical Automotive offers a strong mix of performance, comfort, and reliability. It may not be perfect, but it clearly focuses on quality and practicality. A great option for anyone wanting a dependable and enjoyable daily-use vehicle. read more

EXCELLENT SERVICE...knowledgeable, patient & skilled! Thanks for a quick turn around and answering all the questions! The staff is great from Reece checking in/out, the owner answering all my questions ...to the skilled mechanics working on the cars!!! Hope to continue getting life out of our 2008 HONDA pilot!!! read more

Very professional and honest service. They quickly identified the cause of the problem and clearly explained everything to me. I appreciate their transparency -- highly recommend! read more

The quick review: In my sincere and honest opinion, Vertical Automotive is South Florida's best at its finest. Visiting Vertical with Laz & Reese for all your automotive needs is probably the soundest decision you can make concerning your vehicle. An in-depth look at my experience begins with my story... I have a 2008 Toyota Prius, the second generation hybrid system introduced on the planet; and in many regards, the ultimate standard of hybrid systems until today. Unfortunately, my car suffered the worst type of accident anyone can experience in South Florida. I was at a crossroads and rather than junk, sell my vehicle or purchase another car; I fixed it. It was worth the investment. It took a month before I would get it back and in the best condition possible, given the severity of the collision. However, it was not the parts that lacked cosmetically that concerned me; it was the integrity of the mechanical work done on the car. My decision haunted me and I did not want to rejoin society driving a vehicle that I was unsure of. I am talking about the entire suspension system being redone, including the K membrane of the car and several other key components, struts, sway bars, the front pillar welded back on the frame, suspension coils, you name it; the car had endured all these repairs. I was actually looking for a decent mechanic to further repair my friend's car that had also undergone tremendous strain and, upon my search, I stumbled upon Vertical Automotive. It was kind of far but had tremendous press and several key certifications and accolades under its belt. Finding a decent mechanic in South Florida or anywhere for that matter is difficult and I am a very gullible person thus how I ended up where I was at the time I found Vertical. I always give people the benefit of the doubt and I was excited to take my car there for a second opinion. There was only a rumbling sound upon speed bumps that gave me great concern. Upon receiving my appointment, Vertical followed up via email and text like a doctor's office. I was treated warm and friendly, not cold and unimportant like some other shops. Reese is serious and super knowledgeable and comes across as a friendly character. He is impressively young to know so much about cars, but somehow dazzles you every time with his insight. Vertical Automotive is very busy; they are the most thorough team you can get and that is why you have to get an appointment, because they are going to block some time for you that day, just like a doctor's office. I arrived right at 8am sharp and walked hurriedly through the door, making sure I was in on time. Reese greeted me first and asked for all my information which they fill out on a digital database for you and your car. I was then invited to their lounge, which is amazing and beyond words. They have refreshments, coffee, tea, soda pop, nuts, granola, all toppings for your coffee, water, flat screen smart tv at your bidding with Netflix and two long leather recliners for your comfort while you wait. Some folks are treated to a complimentary car wash when they are there all day and the rest is history as I took my seat and began working on my laptop while they fixed my car. In about an hour and a half time, Laz came with his iPad and went through every single point of inspection they conducted on my vehicle. There must have been close to 60 items on the list they address, inspect, comment on and diagnose with measurements, descriptions, explanations and photographs. No one will ever do this for you in a mechanic shop. No one cares that much about doing that. These people want to make you part of their family and treat your car as if it was part of their collection they intend to maintain to the fullest. It was an eye opening experience and how can you go anywhere else after something like that? I needed my wheel bearings, rear brakes and brake shoes replaced. I repaired those items on the list and cannot wait to go see Laz & Reese for my next oil change and maintenance check. Like I said, once you're there, you're family! Tnx read more

This is the third time we've taken our 2014 Jeep Wrangler to Vertical Automotive, and each experience has been better than the last. The team is knowledgeable, takes the time to explain potential issues and solutions, and stays in constant communication as they conduct their diagnostic evaluation and repairs. To Reece and everyone who worked on our Jeep - Thank you! read more

Took my new(to me) 2014 Tesla Model S for an initial inspection and diagnostics. They create a full color report with photos and even washed my car after. I will be using Vertical for all my vehicle needs. Great crew there, Reece was awesome with the communications too. read more

Insist on you ordering parts through them. Would not work on brakes even though I brought OEM parts. Oh well...

The service is excellent, the car went in with a brake problem that would only occur when the car would sit for more a few hours, they found the problem and fixed it, I got the car back spotless the way I gave it to them, I have been using them at least 3 years and have always been very happy with the work read more

Vertical Automotive does a fantastic job with car repairs. I have been a customer for several years; the service is excellent, thorough, and high quality. Repair costs are fair and reasonable. I especially appreciate the follow-up Laz and his team provide to ensure all repairs are done to my complete satisfaction. read more

My Mazdaspeed3 was in need of a new head gasket. The dealer's quote was ludicrous. I was recommended to The J.A.P. Shop and couldn't have been happier! I've owned many enthusiast cars, dealt with all kinds of shops in many states and this is one of the best I've ever worked with! The owner quoted fairly and kept me up on progress at all times. I knew other things would come up as it's a 10-year old car and though I take excellent care of it, things happen. When they did, I was contacted immediately, offered options and asked for approval. This is professionalism at its best. If you want the best repairs / service / maintenance for your car then look no further. Thank you J.A.P. Shop! / HIGHLY RECOMMEND!!! read more

Vertical Automotive - My Mazdaspeed3 - serviced by The J.A.P. Shop! - Auto Repair Near Me - Wilton Manors, Florida

Laz took care of me this time with outstanding customer service and explains what any issue is with care and concern‼ I trust my car in their hands and trust is earned as we all should know.. and this particular establishment has earned my trust‼ read more

Greta service, saved my day because I was way over on oil change. Thorough car inspection and report. Good value in comparison to other shops read more

I had an oil and filters maintenance due for my BMW 530ex 2018. The JAP Shop provided reliable prices and delivered the services on timely manner which was really convenient. Basically i just took my lunch and my car was ready. Highly recommending this shop! Definitely will come back next time! read more

They've been taking care of my baby for over a year now. They diagnose, provide an estimate with pictures, and then ask if they can proceed. Pricing is reasonable, and so far no complaints about service. Keep up the good work read more

Vertical Automotive - Auto Repair Near Me - Wilton Manors, Florida

I went to Vertical Automotive shop for oil change, the reason I choose this place because of great reviews but still skeptical when I got there.Everyone was very attentive, they did a scan with photos to show me what need it attention, full transparency. I agree to one extra work and they show me the old piece after finish. My car never feel so good after a work done on it. Iam extremely happy and will continue to take my car to them. Also I talk to customer there in the waiting area and they said they would not take their car to another shop. I highly recommend this local business. Thank you very much!! read more

I brought my car here after a fraudulent repair at a different place. I am new to Florida. Here I received a quick fix for free and then a couple months later a service and realignment for a very reasonable price. I am these folks customer now and will stay! read more

My husband and I have had the same mechanic for close to 30 years. To say we were nervous about using someone new is an understatement. However, Chris at The J.A.P. Shop came very highly recommended so we took my 2015 Toyota Corolla S in. And we were definitely not disappointed! After a total review of the car and communication about what needed to be done, Chris replaced the ignition coils and spark plugs. Pricing was very reasonable and my car was ready ON TIME. Time is a valuable commodity and I love that my time was respected. I'll end by saying that from Laz, J'Koi and Eugene in the office to Chris in the shop, it was a great first visit. And we're very happy to have found a fantastic new mechanic! read more

Was referred to the Jap shop by a friend, and had such a great honor to meet my new guy. His name is Laz. I went to five or six different companies trying to get my Toyota Prius master cylinder done and he did a wonderful job. He is definitely the man to go see if you can go see anyone else. read more

Vertical Automotive - Master cylinder brake booster - Auto Repair Near Me - Wilton Manors, Florida

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These guys care about what they do and how they do it. From customer service to working on my car (Subaru). They told me what was really going on and what would be best. I had taken my car to a local dealership and was lead to believe I needed work that would have lead to more problems than solutions. This didn't take long for the guys at J.A.P. to discover and show me what was going on, then explained the pros and cons. It saved me around 4k and a lot of time and headaches. I appreciated the time they took to care for my car and will come back here, once the work is actually needed. read more

Did my research and came to Vertical Automotive. Superior customer service. Had front end suspension work done. Service done right. Couldn't be happier with quick service and prices. read more

This shop was recommended by a friend who takes their Lexus for servicing. I don't have such a luxury car but needed to find a place as a woman where I can feel they are trustworthy, professional and priced fairly. I'm so disappointed with the horrible service at my dealership and the highway robbery pricing, Thrilled and relieved to find this place. They have my business going forward. read more

Quality, professional service at a very reasonable price. They are certainly committed to satisfying the customer.

Thorough, quick, exact to diagnose and repair my air conditioning system in an older, finely preserved Japanese roadster. Previously, JAP had performed 100,000 mile engine revamp on our Honda odyssey family van. Still running smoothly 50,000 miles later. Recommend & refer ? Definitely. read more

Laz's confidence and customer was excellent and he makes you want to bring your car back here. Thank you

I will be recommending this shop to friends. The first thing you will notice is how clean their shop is. They were quick and gave me a fair price. I've been driving my car for two weeks now after they've fixed it and it's back to new. read more

I had an issue with my car and I had no idea how to handle it. All I knew was I didn't want to return to the VW dealer as their prices are ridiculous and I just had the car service less than 3 months ago there. I took it to Vertical and they were friendly and helpful and had the same equipment the dealer has. The place is amazing. New, spotless with a great waiting room also. I highly recommend this company for all your automotive needs. read more

I've been to the JAP Shop for repairs twice, Once for a Lexus 430 SL which I was told by the Lexus shop that I needed brakes costing almost $1,400.00. I brought it to JAP and was told my brakes were good, and I wasn't EVEN Charged. I was so impressed. When I ran over a stone barrier with my Lincoln, I came in to make sure the underpanels were okay. They wer, but I did have to have a four wheel alignment for a very reasonable charge. I love this place and the employees, especially LAZ are super. Hopefully, I won't need any more services soon, BUT when I do, I won't hesitate to come back to JAP Towana read more

The Japanese Auto Professionals Plus (JAP) From the minute I called and Manny answered the phone, I had already known this was going to be my go-to place for regular maintenance (and unexpected mishaps) with our '04 Sequoia. I trust the JAP team completely - they're straightforward, courteous, extremely knowledgeable (A.S.E. Certified Master Technicians), and even offer advice outside their day-to-day scope of work. They have listed, in print, inside their store the exact timeline of maintenance items throughout the life of your automobile. The JAP team will answer any question - thoroughly and honestly. I even asked what more I could do for my car, and the team didn't even push to sell me services that were unnecessary. I recommend all owners in South Florida who drive Japanese auto to keep their cars in business by doing business with JAP! Thank you to you, Manny, Mark, and the team! P.S. Dear reviewer who found this business name offensive: RELAX. In elementary school, you may have learned about the concept of acronyms. Or maybe not. In any case, take comfort in the fact that I'm Asian-Pacific Islander (with Japanese roots on the dad's side, according to 23 and me), and I have no problem with the name. Cheers! read more

Received a coupon for a synthetic Oil change wich was promptly honored at a fantastic price. Very nice dealing with LAS. Five stars all around. read more

These guys are super great, absolute top of the line and best at what they do. Suddenly, for no apparent reason the air-conditioning in my KIA Soul went wimpy on me. Though it cooled, it simply did not cool enough. So, not wanting to take it to my way overpriced, not so good for service dealership I turned to Yelp for help. Bingo! Yelp immediately came up with Five Star rated JAP Shop, Inc. When I first walked in, the super friendliness almost overwhelmed me. I'm just not used to auto mechanics being so friendly or downright nice. I told them my problem and they told me $45.00 to check it out and find the problem then if you want it repaired, the $45 will be credited against your repair bill. To me, more than fair and best off, I was able to get an appointment for the very next day. When I arrived for my appointment, I was warmly greeted, even met with a smile. Better yet, no waiting around. They immediately took my car into one of their shop bays and commenced work. As I waited for the work to be done, I got the chance to see their waiting area. It's clean, comfortable enough with free ice water but what really impressed me was a sign that said "Please help us by posting your review on Yelp, Google, Yahoo, Superpages, YP." So, here is a mechanics shop that has no fear whatsoever concerning what you may say about them because they know in advance, that with their good services, it's going to be a good review. Indeed a lot of places don't like reviews posted but with their offerings of inferior everything, for a good reason. Within an hour they had completely gone over and thoroughly diagnosed my air conditioning system. To my shock, everything checked out as being perfect. The problem was that someone had pushed a button on my dash shutting off the cabin air recirculation. With that shut off, I was bringing hot outside air into my system for cooling instead of recirculating precooled air from my cabin; hence cutting down the systems cooling capacity by a whopping twenty percent; not such a good idea on a swelteringly hot 94 degree day. So they got into my car with me, spent plenty of time showing me the buttons I didn't know about, and thoroughly explaining everything to me and showing me the proper settings. No get this! The fee that they charged me for completely analyzing my air system, and taking time to explain everything was only $46 something (taxes) to which they applied the initial $45. I know my dealership would have charged $250 minimum just to analyze the problem. Worse I would be willing to bet that, since I would have no way of knowing, been told the problem was a faulty compressor or something else; anything that would run up a big fat unnecessary dishonest bill with no credit for the $250 problem analyzing. So I just can't say enough good about JAP Shop, Inc. Their honesty and friendliness has me as one of their solid, will not even think of going anywhere else customers. read more

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Absolutely phenomenal work their slogan should be when you're here you're family. A plastic divider for the express lane in Miami was laying on the ground and car in front of me ran over it kicking it backwards damaging the front bumper and front passenger wheel-well of my car. Not only did they manage to fix on short notice for a walk in, Manny rushed out to the the supplier and pick up the parts needed when they realized there was unexpected damage behind the lower valance. From where the plastic wheel-well cover tore off. read more

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Addendum --- not only have I been there. I also left very disappointed. You can thank Lazaro (Laz) in the front desk. Him and your shop are the only scammers!!! ATTENTION: - Buyer beware!!! - Do not use this company!!! - They do more harm than good. Plus, they don't make things right when something goes terribly wrong. - Don't lose your hard earned money with them. - They are scammers - Instead choose a fair / honest dealer. 1) Marka auto repair (Hollywood, Fll) on state road 7. 2) flash garage (ft lauderdale) 3) Báez auto (ft lauderdale) 4) Jap tech (Pembroke pines). THIS IS THE ONLY JAP TECH THAT WILL FIX YOUR HONDA DON'T BE FOOLED by this J.A.P. SHOP AUTO REPAIR. It's not the one you are looking for... mark my words read more

this is one of a few places that I've dealt with since moving here 8 1/2 years ago that actually surprised me with their kindness and their honesty. These people are wonderful please give them a call. You won't regret it.! read more

Great service , good prices and attentive person to person communication...also loved the images and all the details for every repair !! Highly recommend !!! read more

I have been relying on the Jap shop to care for my cars for at least 8 years. They are always honest and extremely competent. They do superior work to the Lexus dealer. I recommend them without reservation. read more