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    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

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    Transmission Center Complete Auto Repair

    Transmission Center Complete Auto Repair

    3.5
    (21 reviews)

    I found this shop via a facebook ad -- and read the reviews on Yelp which were mostly 4-5 stars. I…read morebrought in my SUV for a possible throttle body problem that another shop couldn't repair. (Vehicle wouldn't drive over 10mph due to its' engine design) I also chose them because they offered free towing. I explained my problem on the phone and they said they'd do a diagnosis of their own. So had them come pick up my SUV. It took them a few days to figure it out, and they eventually they discovered it was the transmission not being able to go into 4th gear and confirmed that it was not my throttle body. Now, I needed my transmission rebuilt!! Since they had me up on the rack already and the car wouldn't drive, I didn't want to be without a vehicle for emergency reasons, so I agreed to their repair quote. (Seemingly way over priced @$99/hr labor charges). That took about a week to fix, and to their credit they even discovered that in the process of fixing it another transmission problem happened while they were repairing it and fixed that under their warranty. Much appreciated. While they had the vehicle I inquired about fixing a clicking noise from behind my dash dealing with the air flow actuators. They said they could fix it. They figured out what was wrong and got me a price -- a few hundred, but not bad considering, so I approved the additional costs. Here's how they lost 4 stars and any future business. When I came to pickup my SUV -- I noticed that the dash was damaged and had a long crack in it and a piece was chipped off. This was obviously from their attempts to diagnose and fix the air flow issue. The dash had clear signs of recent damage due to being forced or something stressing the plastic such as pressure from trying to pry off the trim, leaning or dropping something on it. When I asked them about it (Mike, owner or manager, not sure) - they said that they didn't break it and tried to explain where they actually did the work, which was in the driver's leg area. I assured them that it was not broken when the took possession of the vehicle. They refused to take ANY responsibility!!! When I pushed if they could get a replacement part they refused. Mike said they'll install the part for me for free if I found the part. They wouldn't even consider reimbursing me for the part. WTF sort of Bull Sh*t is that? So, if they accidentally punctured my gas tank would that would be my problem too??? NO! I bet they would fix it on their own and chalk that up to cost of doing business. Subsequently -- when I got home and researched how to remove this trim part - found out that it's a very easy process to remove it. It was obvious that they had NO CLUE on how to remove the trim to access behind the dash, and probably didn't even attempt to look it up online. I also discovered that a 2nd piece of trim was also damaged in attempting to make the quested repair. The worst and most insulting unprofessional part of all this is that they didn't even have the balls to let me know this happened in advance. What did they think - I wouldn't see a crack on my dash that I drive daily?? So Mike -- what do you have to say about this? It will be a cold day in hell before I use them again. I suggest you stay away too.

    Great service, fast and professional. Definitely will come back & absolutely recommend this place.read more

    Auto Maintenance Experts - autorepair - Updated July 2026

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