A year out from our job being done, and it still looks AWESOME. We had a ton of coating done, and their crew was polite and professional. They took a lot of time showing us the various final touch finishes, and let us pick the best one to suit our goal - and then duplicated that look over 10,000 sf of concrete. It looks and feels like natural granite. When it gets dusty, it looks even MORE natural. This was on 30 year old concrete, too - they were able to patch and reinforce the age defects, and gave us maintenance timing and products to use. If you're looking to upgrade your outdoor living space, this is the best solution, and Ultimate is the best source! read more

We obtained several quotes and Ultimate was the lowest. They took the time to explain the process and materials. There was a nice selection of colors. They showed up on time and completed the job on time. Results are excellent. read more

Our backyard is our pride and joy! Ultimate Concrete Coatings took it to another level! A+ service from start to finish. Highly recommend.

Great service and fantastic experience....Everything looks beautiful...Special thanks to Tom and Aaron, their attention to detail it was greatly appreciated... read more

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I love my garage floor done by ultimate concrete coating. They had many color sample to choose from. The installers were professional. They did my 2 car and RV garage in 2 days. Pricing was competitive. Great communication with the company. read more

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Horrible company after they get paid you can't get anyone to call you back, don't stand by their product, NO warranty, owner Tom does not answer any calls, you will regret using this company read more

I waited to give them the benefit of the doubt. We had two different projects performed by two separate crews. We have called numerous times to have some minor issues addressed, and one time a crew came out and recoated a couple areas, but didn't bother to knock on the door. They snuck in and out, not even addressing other areas that had already peeled. We had to re-paint the lower four feet of our house in the back, due to the sloppiness of clean up, which the owner did pay, after arguing it should have only been $200......he had not come out to look at it. Having read the other reviews, it seems to be a business practice for his company to not follow up and complete a job fully or address poor application. I respect the work and effort the crew did on our patio deck, but the crew who coated our drive way and sidewalks are a "crash and run" group that does inferior work which they refuse to follow up and correct. Pay a bit more and go elsewhere, it will be better for you in the long run. read more

we have have a very POOR experience with this company. we are reporting to the Better Business Bureau! Gave an estimate for driveway, collected our money (full amount), and never showed up to do work. Called many times, and finally got a person to answer. Said they would schedule within a week or two, and let us know when the job would be done. Never called back! Have called many times since and no answer. It's been 6 months. This is a SCAM company. Do not use. read more

I regret using this company. I was referred to them from another contractor that I respected therefore I didn't do my due diligence. Tom presented well, states he's a fireman (I love supporting first responders). I think even talked my husband in expanding the job to include the patio with the pool deck. His team showed up on time and works hard. However, they left oily debris in my pool and there are chips in the stain on stamped concrete. I have tried to reach them many times to either "call us on Monday." Or no response at all. 2 weeks ago they said they would call us. Nothing. The saddest part is I have paid, in good faith, for a job that is not satisfactory and I still have chips in the stain that get bigger with every washing. I rarely leave a bad review, but for thousands of dollars and claiming to be a fireman I'd expect better. read more

Tom and his guys were great. Coating looks amazing. Exceptional service! The concrete coating transformed my patio beautifully. Highly recommend their work!" read more

It took me a long time to find a company that did quality stamped concrete. Ultimate Coatings exceeded my expectations. Everybody I dealt with at the company was intent on being friendly, professional, and exacting. That included an office manager, Sheila, who I know was always very busy but never made me feel like she was too busy to make me feel good about choosing them. And the guys who did the work (Aaron, Justin, and Malachi) didn't just see themselves as installers. They knew what "face of the company" meant. I've been working with subs and crews for almost my entire 30 year career, and can't remember a crew that was as professional, friendly, and respectful. Oh, and the price was reasonable. read more

Ultimate Concrete Coatings & Epoxy Flooring - Masonry/Concrete Near Me - Mesa, Arizona

Our original aplication of overlay was completed in late July 2020 at a cost of $7950. Within 3 months the product began having pitting and complete delamination over the entire project, pool area, deck, and patio. We contacted UCC and they came out and inspected the job and agreed it had to be completely re-done (which they did). Within months of the second job the entire job began losing color, SEVERELY cracking, and again a complete delamination with sections now missing. A complaint was filed with the ROC and the owner called to ask that I withdraw the complaint out of professional courtesy (which I did). The owner (mr Krupinski) came to my home to inspect the failed job and after said inspection by the owner he determined that once again the entire job had failed due to his installers not entirely removing the old cool decking (twice) and the entire job would have to be re-done again. He was good enough to offer to do this free of charge and we opted to have him return in the fall of that year 2022 to do so. During the interim time we decided that after 2 complete failures and damage to my pool by his installation crew, we would request a gentlemanly agreement to refund my $ so that I could pursue another company. The owner refused the refund request and again offered the full re-do citing car warranties and the owner having to continue to get repairs for all of time. I attempted to reinstate my initial ROC complaint but was denied under a timeline regulation. After several requests the owner's final response was that there was nothing more he would do for me and has now forced me to seek legal help and a potential law suit. This is a shame being one of the main reasons we initially trusted him was his being a Gilbert Firefighter and my being a retired Police Ofc. Mr. Krupinski states in his BIO, on this very page, the following: We're all passionate about what we do, and about doing it right- the FIRST TIME. This is why we Guarantee all our concrete coatings and new epoxy floor installation. At the time of this writing Mr.Krupinski has stated in writing that my entire warranty is now null and void after under 3 years. Mr Krupinski's actions thus far seem to not square with his BIO and have me questioning his honor and integrity. Note: Everything stated in this review can be backed up by copies of emails and statements in writing. read more

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We had Ultimate Concrete redo our decking in 2018. The saleman told it it had a lifetime warranty not to fade or chip and that is why we went with them. We kept calling to let them know how it was deteriorating, the woman who answered the phone told us that the company was down to 1 crew and they were going out of business. 6 months later we went to the home show and there they were going strong with a booth. Tom the owner told us that he was coming out himself, he was very argumenative at the show telling me that I blindsided him. When I told him about what his receptionist told us he laughed and said she is no longer with them. He did call once but we never saw him or heard from him again. We moved on and will use another company to repair the shoddy materials and installation. If you do use them just keep in mind that you will need to remove and replace every 2-3 years. Don't fall for the line about sealing, we sealed 2 times the first 2 years and it made no difference. RUN DON'T WALK AWAY! read more

Great customer service! Doug was very knowledgeable and responsive. Early on he let me know that they were moving their shop and would be out of communication for a little while, while the phone systems got transferred over and everything got set up. They got back to me quickly once they had transitioned to their new location. They were more than accommodating of my hectic schedule which was very much appreciated. Doug came out and gave me a quote to stamp my patio. He let me know that my concrete was cracked and explained to me that they can treat the cracks, which would hide the crack initially, but would possibly come back if the concrete continues to crack. It seems like a lot of these unhappy reviewers don't understand or didn't listen to Doug's warnings about how their concrete will affect the coating. As a business owner myself I always give credit where credit is due, and these guys deserve kudos for being outstanding. My backyard patio looks better than ever, I wish I wouldn't have waited to get this done until I was getting ready to sell my home. I will be having them back out to stamp the concrete on my new home. read more

Ultimate Concrete Coatings did a great job in resurfacing our pool deck with stamped concrete. The workers were very nice, they showed up on time, they take pride in what they do. Dee is very responsive in answering all the questions we had. The salesperson was very knowledgeable. Would definitely recommend and will use again if we ever need this service again. read more

used this company for a few projects now. amazing quality with great customer service! highly recommended! read more

Horrible experience! This guy hired unlicensed subcontractors to do the work and then shortchanged his contracted workers. I would definitely avoid working with Tom (owner). read more

Please do not use Ultimate. Our lace pool decking was done about 8 years ago. We have had it acrylic painted 3 times since. Some of it is coming up now and most of it is hollow. Doug came out on March 10th and said they would fix the broken part but leave the hollow sections. Contacted them a month later and got a tongue lashing from Lisa telling they were too busy and could not get enough people to work for them. Go figure. Now on June 10th nothing. I called and told Lisa how rude she had been in the past and guess what. She was rude again. She told me how many times I said rude to her so I said it two more times. Rude and rude makes 5 times. She is nice when looking for business but beware if you need something repaired. read more

They do a pretty good job but if you have a problem under warranty they will not respond. I've called them numerous times over the past 4 months to take care of a minor problem with no luck. I've spoken with both the project supervisor and the owner....still no response. read more

I'm disappointed. The kool deck looks good & the subcontractors who installed it seem to have done a good job. However the guys who removed the old stuff didn't cover anything so my artificial turf has some paint or something on it in several places. I tried to clean it myself for a couple weeks before deciding I needed the guys who caused the problem to help. It took over a month of emails and calls to get anyone to come out to look at the problem. When they did, they told me it would be easy to clean and told me to do it myself - and frankly seemed annoyed with me for asking them to fix their problem. Obviously I insisted they clean it and they finally said they would. They said they would have a subcontractor come out, but that was more than a month ago. So it's now been over 2 months since I first told them about the problem and they aren't even replying to my emails to pretend something is happening. By the way, the initial scheduling part was also difficult. Apparently they just have to wait until one of their subcontractors tells them they have time then they schedule with the customer. It appears they do everything through subcontractors. That works fine when everything goes smoothly but when there's a problem I'm not sure they have anyone who can help. read more

Ultimate Concrete Coatings did an exceptional job resurfacing my backyard concrete. Before starting they thoroughly covered the pool, and even covered my boat at the dock! They worked cleanly and meticulously. Aaron was both creative and patient as I selected the perfect color combination. The final colors and granite finish look exquisite! The cleanup was just as thorough as the preparation. I will be posting future, followup, experinces as well. I highly recommend Ultimate for your concrete coating project! read more

I received an estimate from Michael Jones at Ultimate Concrete Coatings. He was very professional and knowledgeable regarding his products and estimates. His customer service was excellent. Lisa Phares who answers the phone was also very helpful and kind. I highly recommend this company. read more

Great work done by a great team all the way from top to bottom of the company. They were responsive and accommodating for a project in a time crunch. they completed everything on time and even worked around other projects going on and a monsoon! Definitely will recommend this company. read more

Highly recommended this company, for there professional caring design skills, they completed our backyard patio with a stunning new look that is fabulous. read more

Ultimate Concrete Coatings & Epoxy Flooring - Masonry/Concrete Near Me - Mesa, Arizona

My wife and I love our backyard pavers. Tom was great to work with and knowledgeable. The crews did a great job and cleaned up as they went. I highly recommend them. read more

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My garage floor was an absolute mess and so shabby. Ultimate was the first company to return my calls and come out for a free quote. They cleaned up my garage floor and epoxied it very nicely. It looks so much better! I'm so happy with the results! I wish I had done this years ago, instead of when I decided to prep it for sale. Update 2/18/2017 I had Ultimate out epoxy my new garage, stain the interior of my home, and touch up the areas around my pool deck. We had some scheduling difficulties due to the rain, which I understand, the coatings can't get wet, so that's no big deal. The interior work came out amazing!! No more scrubbing grout lines! I love the stained concrete, so clean and classy The garage came out spectacular again! 5 stars again read more

We recently had Ultimate Concrete coat our walkway and driveway with acrylic lace and it looks fabulous! They had to remove previous coating from our walkway but the driveway was plain old concrete. The only complaint I have is that they used masking tape to tape off the stucco and garage door which, when removed, lifted up the paint in several places. The company sent someone out to touch up all the spots but, due to fading, they are still slightly noticeable (perhaps only by us). I wouldn't even be writing this review BUT our neighbors just had them coat their walkway and driveway because they liked ours so much AND the installers used the same masking tape with the same result. If you have this done, I suggest you request they use a different tape - or perhaps supply your own. read more

We had this company come out and complete some decorative concrete work for us on our back patio and around our pool. They did an amazing job and the finished product looks amazing; it really helped the look of our back-yard. We later had them come out to re-seal and had some issues with getting it scheduled through the office. Doug has been amazing and goes above and beyond to address customer concerns or issues. We will definitely continue to use this company as our maintenance for the work completed and would use them again for any new work. We highly recommend this company and really appreciate Doug and his attentiveness to customers! read more

Ultimate Concrete Coatings & Epoxy Flooring - Masonry/Concrete Near Me - Mesa, Arizona

We have had our cool deck replaced 4 times in 11 years. Poor quality installation, poor workmanship and lack of care for our yard was part of the previous installations. I received bids from 3 companies. For some reason Ultimate was significantly less square footage. Turns out they were right in line with the footage of the company that built the pool. The others were going to charge for area that was not actually decking. Now for the install. I was very clear on the big mess that the previous company had left (On a side note xxx company did the job in 1 day) and was assured this would not be a problem with Ultimate. When Manny arrived he made it clear they would keep the place and do their best. He also told me that there may be some delays due to the rain but it would take at least 3 days to complete the job. My response was that we are not swimming and want the job to be done right and there is no time constraints. The first day they removed the old decking... no mess. Rain the next day. The next day the base coat was installed... no mess. Rain for 4 days. The next day the finish coat was installed... looked great. Cool temps and Manny felt that it was better to let it dry more so he brought over a fan. Today the paint was installed. Looked awesome. Then they came back and put on a sealer... really... never told this was even an option. The decking looks AMAZING. They cleaned up everything and left the place looking great. Costumer Service... I called the office about 10 times with questions or requests. Only had 1 time that the phone was busy. Every time Shannon was helpful and even called to tell me that it was raining and they would not be back until the following week. Very pleased and highly recommend. And I will admit I more than particular when it comes to my yard. read more

Tom worked with us on our custom patio expansion. We are so happy with their customer service, our brand new beautiful stamped concrete patio, on time project completion, meticulous work and love the end result! read more

After having the decking around our saltwater pool replaced/repaired multiple times we decided to bite the bullet and get concrete stamping. I talked to 5 different companies and decided to go with Ultimate because not only were their prices in line with other companies (Not cheapest/Not most expensive) Their sales guy Isaac was friendly, professional and gave me lots of information to help me make my decision. They had one of the best warranties of any of the companies. They scheduled us quickly and showed up on time exactly when they told me they would be there. The crew that did the job did an amazing job! They were also friendly, prompt every day of the job showing up exactly when they said they would and were very helpful during the color choosing aspect giving me a patio and pool deck that I love! They did a great job putting the rocks back and kept their work area neat. I would totally recommend Ultimate to anyone. read more

Tom (owner) came out and provided a thorough process explanation and quote. We had 4 quotes from competitors. I am quite comfortable with supplier/contractor proposals due to 30 years in supply chain. Tom's proposal was spot on accurate. His process was superior to the other quotes as well. We hired the company and agreed upon a start date and time of day. It appears that other reviewers may have omitted this step but of course I don't know.... What I do know is that a crew of guys showed up on time and worked together like a team. Everyone knew exactly what to do and when. It was a terrific experience to see guys WORKING. It seems that so often now days, people seem to do the minimum required just to get by. Not these guys. They custom mixed a palate to match well with our house and wall and landscaping colors. The surface is amazing. It looks beautiful and is so much cooler in the hot sun than the outdated cool deck was. It cleans up nicely. Time will tell how it weathers but it has been in for 3 months and we love it. Service after the sale is good too. I had some follow up questions and instead of long phone calls or texting back and forth, Tom came out for a personal visit and we were able to solve my concerns in a few minutes. Pricing was competitive but the service performed and the equipment used was superior to all the other contractor proposals. When they left, there was minimal trace that there had been such extensive concrete work performed. They cleaned up the site as well as possible. Great job Tom and Team read more

15 years ago I installed the Home Depot DIY garage floor finish. It looked great for about 2 years. In 2008 I called Ultimate they came out sanded the old stuff and applied their epoxy. It was great and looked good when I sold the house in Sept 2019. New house will be ready in February and Ultimate will be out applying the epoxy. Repeat customer. read more

It is very difficult to give Ultimate Concrete Coatings even 1 star because of the poor workmanship, poor customer service, no show appointments and broken promises. We did our due diligence in checking them out before we spent $8500 to have all of the concrete surfaces in our backyard covered with their product in November 2014 with promises that it was equivalent to a commercial application. We were delighted with the outcome after the installation, until we started experiencing chipping and cracking, etc. after a short period of under several months. When using the garden hose to clean the deck pieces were chipping off, cracks have reappeared, and the energy spent making phone calls to get them out here to fix the problems, taking time off work for appointments that became no-shows, and the entire lack of customer service lead us to say "DON'T USE THIS COMPANY EVER" unless you enjoy being disappointed and frustrated after spending a lot of money and wasting an enormous amount of time and energy to TRY to get it fixed or at least to get compensated for the lousy product they sell. It would take dozens of calls and an average of 6 months to get an appointment only for them to blow us off. Two people live here so it's not like we have kids running all over but even if we did, they said it is commercial grade and that you can drive a car over it. I call BS! We have spent the past 18+ months trying to get this resolved, and after numerous no-shows, today was the last straw. They were supposed to be here between 12-4 and my husband took the afternoon off work only for them to show up at 5:20 without so much as a text message or phone call saying they were running late. I don't know what they expected to accomplish at this hour when nightfall is 30 minutes away, but this is par for the course. We spent several hours cleaning the deck and marking the spots to be fixed with blue painters tape. When they didn't show by 4:30, we pulled up the blue tape and in one spot, it pulled up their product in about a 4 inch diameter. There are other areas with discoloration and just a lot of chips, cracks, etc., etc. I wish I could post pictures so you can see what a disaster it is, and an expensive one at that. When they came to the door late today, we told them we are DONE and will file complaints with the BBB and ROC to attempt to get some money refunded for the crap that they sold us and for the aggravation and time wasted in trying to get the matter resolved. Frankly, we are surprised they are still in business. Save yourself time and hassle and go with travertine or a solid overlay, instead of the crappy bandaid these guys sell. YOU WILL BE DISAPPOINTED, that's a guarantee they don't tell you. We feel obligated to tell you the truth. read more

The entire process from start to finish was a very pleasant experience. The crew is exceptional, very professional, courteous, not a speck of trash afterward and a wonderful job. Could not be happier. read more

I had an appointment scheduled 1-23-20 between the hours of 1 - 3pm. This was scheduled a week in advance of appointment. After sitting around for two hours, I have a phone message from Michael about 3:30pm stating he had "a couple large jobs that took longer than expected and he had another job before mine"... Sorry but no excuse for not keeping customer informed. Either they have too much business or they're customer service reflects the quality of their work. read more

We had 5 estimates from companies vetted by Angie's List and Google Reviews. Ultimate Concrete Coatings had a fair price, worked with us to customize a color and sold us on the durability of their product and their customer satisfaction. We had the deck done in July 2014. There were places that didn't get or take stain and the pool edges were stamped, but ran, and the breaks that they ground in don't match up from the horizontal line on the deck to the vertical coming from the pool. So far they have failed to show up for their scheduled appointments on 4 occasions and they do not call to reschedule. It seems they hope you will just go away if they don't call you back. Those appointment took nearly a dozen calls to make. I thought we were paying for the company service and workmanship, not just the product. I was wrong. read more

I agree with others. I feel this company displays extremely poor customer service. After speaking with a receptionist, advising exactly what I needed, Isaac arrived to advise this company could and would not provide that service. He said because they did not perform the original work, they would not reseal. When I spoke with the receptionist she asked that very question of who did the original work and I told her then it was performed by another company that went out of business. I wasted an entire day I could have done something else, only to have a two minute conversation with Isaac on my front porch. read more

If I could give zero stars I would. This is the worst company you could ever deal with. Their work is horrible and it takes them forever to complete. The GM Doug is a very rude individual and his customer service is lacking. If they do a job wrong they blame it on you and will not help solve the problem. Their solution is saying they are busy and can't find time. This is a terrible company and they need to take a look at their employees. One of the worst customer services I have ever seen. I hope the owner of this company reads these reviews so he knows the terrible face that their employees are putting onto his company. Good luck with your business but I will make sure eveyone knows how horrible of a company this is. read more

Supercalifragilisticexpialidocious!!! OK, maybe you are too young to know what that word from the movie "Mary Poppins" circa 1963-64 means. . .It means WONDERFUL!! That's how I sum up my recent experience with Ultimate Concrete Coatings. We had our entire back yard concrete (ramada floor, patio, walkway to pool and pool deck (almost 3,000 sq ft) resurfaced with their overstamping system. Wow! What a difference it makes! Their service was great, they were on time and you can tell they went the "extra mile" to make sure everything was done right. Manny, Daniel, and Adam were very professional and it was easy to see that they really knew what they were doing. I have to give a special shout out to Manny. . .who worked by himself one day to ensure t he job got done on time. We are actually going to have UCC do our front concrete areas now. BRAVO guys! Thanks for a great job!! read more