My tech is just amazing! I had my first Brazilian treatment done and she made me feel so comfortable! I've been coming for about a year now getting different treatments and i have to admit that of all of the appointments I've had there was only one that i was really dissatisfied with and it was because i had a different tech, she was pretty rude at the front desk and i think that when you are coming to a place like this where you will be feeling pretty vulnerable the way they treat you matters a lot. So after that my regular tech came back and i am soooo happy and excited about my results. I suck at remembering names but i think her name is Kelly (please don't be mad at me lol ) i always make my appointments on Monday. read more

I went in for a laser hair treatment consult with Krytsa and I'm so glad I did. She's kind and patient and makes you feel at ease. I've done two treatments so far and I'm ready for my text one! The staff is great and the office takes great measures to be clean and safe and sanitized during Covid. read more

Denis and Mia are so professional ! Very pilot. All staff are so clear and respectful. Definitely, I recommend here to my friends and family. Thanks read more

I had an excellent laser hair removal treatment from Paige. I highly recommend this med spa.

highly recommend!! they have a clean office & clean room. nice staff. good price. quick process. i will travel far & wide for the best service! they have amazing prices & ask about the new client specials!! read more

olga at the plano location has been nothing short of an amazing tech! very thorough, knowledgeable and so fun to talk to which makes an uncomfortable service much easier. she always ensures the integrity of my skin and services and advises me on when i should come back without wasting a package. she's honest and great at what she does. i always look forward to seeing her!! read more

I'm very happy with the results and customer care. The place looks clean and staff is professional. Would definitely recommend.

My 4th Hydrafacial with ultimate image, always happy with the services, I just signed up for my hydrafacial subscription, will be there every month for my hydrafacial. read more

Ultimate Image MedSpa - New skin care products display - Laser Hair Removal Near Me - Plano, Texas

This MedSpa is great! I never felt pressured or oversold and always felt comfortable during my appointments--I highly recommend for laser hair removal. They have good deals and often send out coupons to existing clients as well. I ended up getting some additional services because I felt so at ease and they were always affordable. The office is also very clean and the staff is knowledgeable and friendly. read more

Mickey was awesome. I just had my 1st session of 6 for laser hair removal on my underarms. It was a little painful (the laser feels like it's hot/burning your skin) but she was very knowledgeable, patient and kind throughout the entire process. read more

The staff is friendly and the girl that does my legs is extremely thorough, talkative and quick.

I got familiar with this place by purchasing a Groupon and before you say "oh God, not another Groupon-er"... I LOVE THIS PLACE! This was my first time doing laser but WOW Courtney was amazing! It was almost painless and Courtney went with a pace that was not too fast nor too slow. They will of course advertise and offer to do other regions, but never did I feel pressured when declining. She told me about the process and did most of my treatments. If I didn't move out of state, I would continue going to her for other body parts. I now have very reduced hair just after 5 sessions (as a Middle-eastern...how is this even possible?!?). Prices are also very reasonable and they regularly do specials. The place may looked packed, but I never had any trouble scheduling an appointment time I wanted. They're on the second floor once you enter the building and go to the back of the hallway. The door is closed but you can walk right in. I got a little lost my first time, but they do have signs just in case. FYI, if you have never done laser before do not wax for 4-6 weeks prior and shave right before coming in. Don't make the same rookie mistake :) read more

Friendly staff. Very clean environment. Very professional! Highly recommend. Love this place!

I did quite a bit of research before I chose Ultimate. I went to Ideal Image and Sona Med Spa, both were very pricey. I chose Ultimate based on reviews and a personal recommendation from a friend. I have coarse, thick hair and so far the treatments have worked well with the YAG laser. For my legs, I started noticing significant results after the second treatment. I only have to shave once every 2 weeks (and even then it is minimal). I usually book my appointments with Courtney, she is friendly and always makes sure I am comfortable. I would highly recommend Ultimate, great deal and results. read more

I am so happy with my experience at Ultimate Image! I used the groupon for a Brazilian. I've never even been waxed before, so I was very nervous. After reading through countless Yelp reviews, I decided to make an appointment with Courtney. I could not have been more comfortable! Courtney made me feel at ease from the minute she called me from the waiting room. Honestly, this woman has seen as much as my boyfriend, haha! And I'm totally fine with it. She explains very thoroughly what to expect both during and after the treatments. The laser is a little painful (of course it is, it's a laser!), but completely tolerable. And Courtney chats with me throughout the treatment, which makes me feel so comfortable and takes my mind off of the pain. Honestly, it's not that bad at all. I highly recommend it. Razor burn sucks, and stubble is annoying. I'm so glad I will never have to deal with that again. I'm so happy with the results of the Brazilian that I started my upper lip last week. If you're on the fence about laser hair removal, I say go for it. And ask for Courtney. read more

I was very nervous to have my first treatment, as I'd never done laser hair removal before. I was so pleased to find the facility clean, professional, and inviting. Courtney was so kind and walked me through the process and what to expect. The first procedure wasn't NEARLY as painful as waxing, and it was so quick. Courtney did a great job and was so friendly! I've also had Denise as a technician, and she was wonderful as well. She was willing to adjust as we went to keep the procedure as comfortable as possible. She was also really friendly and chatted with me throughout the visit. Made my day! My results have been very good so far, I am halfway through my round of 6 sessions. Looking forward to seeing the end results! read more

Denise who does my laser hair removal is amazing!!! Super sweet too!! Always consistent and knows her stuff! I never wait long before getting called back either read more

If you're getting laser hair removal, I highly recommend Kellye!! I go to the Plano location. I had never had any laser hair removal before. She explained everything to me before my first session and answered any questions I had. She goes relatively quickly which is much appreciated considering laser hair removal is definitely not a pain-free procedure. read more

Great experience at Plano location. Kelly is the awesome associate. She fixed all my concerns and took care of it. Thank you so much Kelly. Nita patel read more

I have been getting full body laser hair removal from Paige. She is warm, easy to talk with and extremely professional. The Plano location is clean, beautiful and welcoming. They always have a special so look into them before you book. read more

Denise is the best laser tech ever ! She is an amazing technician and and awesome person. Very professional and knowledgeable.

Excellent service and great location. Had a laser touch up which was quick and painless. Page was lovely and very professional. Highly recommended . read more

Always very thorough. Everyone is so knowledgeable. My schedule is not the same every week and since im making appointments 8 weeks in advance I have to call to reschedule- which is so easy to do- I really appreciate that. Thank you all for what you do!! read more

These guys are great! My Technician (Denise) is amazing at what she does and as a person. She knows what she's doing and wants the best results for her clients. Glad I chose to come to Ultimate Image, but more so happy to have Denise as my tech. If you want to get laser done. Go to Denise! read more

I did the hair removal with them. Everything was fine, the fifth treatment on my arm, I got burned, with all the marks from the lasser! I went with a dermatologist and told me that she was not sure if my pigment will come back! That it was the result of not going with a professional! They didn't do anything, they gave me a cream and when I arrived home I saw that the cream was expired! They gave me my money back, only from that area! They never call me back! read more

Follow up review: My face did heal with some dark discoloration around my mouth. However the results from the laser treatment were effective! Hair free!!! The owner/ management were highly apologetic. She went above and beyond to Ensure this didn't happen again. The technician who burned me was let go and my follow up Treatments will be performed by the owner herself! read more

I am so glad I found Ultimate Image. Krysta at the Dallas location is a wonderful technician not only because of her personality that instantly makes you feel comfortable and at ease, but also because of her professionalism and thoroughness when performing laser hair removal. I have purchased several packages because of her. I had laser hair done at a place that up charges just because of their brand using local celebrities as spokespeople. It was not worth it. The technicians were kind and personable, however they did not use the correct setting on my skin and were using very old machines which matters ALOT since technology changes so quickly. It was way more expensive than Ultimate Image and not worth the price. I encourage anyone to do their research on the machines and ask questions. After all you are paying a lot of money for it! I recommend Ultimate Image to all my family and friends. They are a great company. Update: I gave it two stars because of the good customer service I experienced from Krysta here who made me feel super comfortable and was so kind and that is so important in a spa/hair removal place where women have to become vulnerable to a stranger who is about to remove hair from private areas. However, recently I found an electrolysis place (everlasting hair removal) where I have realized how much money I WASTED on laser. My money goes a long way doing electrolysis and it is actually not growing back as fast and each time I go the growth is slower and less so eventually I know it'll end up being permanent. Do your research on laser and electrolysis. Laser is not permanent and you end up spending so much for no guarantee of hair removal. Electrolysis is actually permanent and so worth it. Also, another plus is you don't have to stay on a certain area for all the sessions like at laser, you pay for the time (at least at the place I go) and so can do whatever you want removed or is growing at the time. You will want to ask about this bc not sure if every place is like this. read more

I really enjoy coming here for my laser hair removal, I found them on Groupon and thought I'd give it a try and I don't regret it at all!! Love be able to go in and be there less than 5 minutes and be out. They don't make you wait too long. These ladies know what they are doing, I don't have go to person because I like them all! I would like to get more sessions but they don't have payment plans or anything which kind of sucks, cause I'll just have to wait forever to save up for a larger area(that's why I gave 4 Stars). Each month have awesome deals or ways you can save which is pretty cool! Try them out! read more

Very happy with the prices and service. I go to Kelly and she deserves special mention. She makes me very comfortable with her conversation during the treatment, offers me stress ball and things to distract me. read more

I love this place and recommended it to everyone. All are very professional and very good at what they do. I love Olga for all that she does and I have learned from her for taking care of my skin. read more

Erica was amazing. She explained everything thoroughly and made me feel comfortable the whole time she did my laser hair removal. Since it is such a personal thing, I was a bit nervous going into it, but she kept me occupied by asking me questions so I didn't think about it. Very impressed with her professionalism and would refer all my friends to her. Also, I thought it would be painful and it definitely wasn't. Wish I did it years ago. Everyone I came in contact with was very friendly. I'm even looking at going for another type of service. Thanks for giving great service, ladies. read more

I'm a guy and I simply hate shaving, this place has BY FAR given me better results than other places I've been to, even with the same equipment. Prices are reasonable and more than worth it. Trust me, I've been around- even different states!- and no one got me better results. read more

They have THE best lasers that WORK. Katrice is wonderful, thorough and is excellent at what she does as a laser Technician. Highly recommend her and this place!! read more

Denise is really professional and never misses a spot. Very thorough with her work I would definitely recommend setting an appointment up with her. read more

Laser hair removal at ultimate image is the best! Denise has been treating me for years now and always takes her time and makes sure i am comfortable throughout the process. She is highly experienced and always does a great job, highly recommend her! read more

I received the bikini laser hair removal and it has been the best decision ever! The ladies here are really nice and are always attentive with my sessions. I recommend this place to anyone looking to have this procedure done read more

Amazing service and professionalism. Denise is so kind, precise, and personable. She will go out of her way to personalize your treatment for you and make sure you are getting what is best for you. Awesome personality and she will make your time fly by and be worth it! Definitely recommend coming here. read more

I can't rave enough about Olga. She's so gentle and her silly nature instantly made me feel comfortable. I love that she continually ensured I had maximal results with minimal pain. She explained every portion of the treatment with a smile. I'm so lucky that I found her!! read more

I had the Brazilian laser hair removal done with Krysta. It was my first time and I don't know why it's taken me so long to get this done!! It's a game changer. I will never wax or shave again. Krysta was awesome!! She's so sweet and so fast, it didn't hurt at all. She said the laser will get more intense with each treatment but I'm sure it will never compare to the pain of waxing. I was in and out of the process in 15 minutes tops. Life changing!! read more

Not only did I feel insulted by the tech who spoke with me . She told me "she could see my hair from the other side of the room" I was shut down every time I asked a question. And I felt rushed . I drove 45 minutes to be turned away. read more