I walked in a blind man, walked out seeing in 4K…read more My last eye exam was 3 years ago...new prescription required ASAP. The exam was comfortable, professional, and informative. Dr. Le answered all my crazy questions with patience and in a manner that was easy to understand. The entire process was surprisingly quick, but I never felt rushed. With desired eyeglass frames on-hand, Dr. Le crafted my prescription lenses on-site in only 15 minutes - shatter resistant, anti-glare, fatigue free blue-tint, fantastic. Bonus: Dr. Le was able to verify my eye coverage and it turned out the exam and cost of prescription lens were heavily discounted. Huzzah! I've been coming here for 6+ years. Give Tam Le Optometry a chance to earn your business.

Dr. Tam Le was very nice and appointment was easy to get same day. With Insurance I paid $234 which…read moreincluded exam, frames, lenses (single focal) and supposed to be $75 off with insurance. The 2nd star is for same day service and I'm just being nice. The receipt I got as pictured for the eyeglasses, does not show what I actually paid for. Just a custom amount, which I find very interesting. When I clean the new glasses and hold the top/bottom of frame to clean the lenses, you can feel them pinch on the lenses where normally it is a solid feeling. I brought them back and she "fixed" it but now a couple hours later it is still the same. The pictures show the misalignment and taken after the "fix." (The clear lenses and brown frames were all bought here). As much as I like these glass will unfortunately not last. I wanted new prescription polarized lenses for the prescription sunglasses I already had and they ran $230. This is with a 20% discount she said. I received them yesterday and they are poorly fitted as shown. My daughter said my sunglasses look ghetto now. I came in today and Dr. Tam said its normal to see clear around the edges because of the film they put. My older prescriptions lenses did not do this. She claims they did, but of course I would notice it and return them as well. She took them to the back and came back to show me my old ones and how they do it too. The sides now looked damaged on my old lenses like they were tinkered with. I was very frustrated. I know my lenses as I clean them and maybe only used them 50x in the past 2 years. The frames still look brand new. When I wanted a full refund she kept guilt tripping me that she is losing money asking me for $100 because she had to order them. I've never had a business ask this, even a small business. I asked her to show me her cost and it was $57. I was reluctant, but tired of the guilt trip so I paid the $57 and threw the lenses away. I can't believe she marks them up 400% from $57 to $230 and that's with a supposedly 20% discount? Other places I've gone to and now called, charge for the lenses and installation, so hopefully she doesn't say it's for labor. I called several other places after and most will do polarized lenses with a prescription for less than $150, so don't do what I did. I asked for receipts for the polarized lenses again. She would not give me one and says everything is in the system. So no receipt for what I paid for and threw away (which was in cash) and a business write off for her. After reading some of the bad reviews I understand why and how she replies back to them. I hate how this happened to me of course and hopefully doesn't happen with you

I have gotten three pairs of glasses in five years at the Escondido Stanton Optical. The first time…read moreI brought in my prescription from Kaiser because I couldn't find what I wanted. Fortunately, this Stanton has a contract with Kaiser for discounted pricing--even better than I could get at Kaiser's optometry group. I got lenses and a new frame for less at Stanton than lenses alone at Kaiser. Also, the second and third times I used the optometrist on-site, which is more convenient than scheduling with Kaiser. I have a complex prescription and am long past being able to wear cheap plastic lenses and bargain frames. Nick, the manager, has always been helpful about walking me through various frame and lens options, and following up when I have come in to get my frames readjusted a couple of times.

I walked in because the giant sign on the door says "2 pairs of glasses + eye exam for $79." Sounds…read moresimple, right? Nope. I already have Ray-Ban aviators with prescription lenses and just wanted to replace the scratched lenses. Not a new frame. Just lenses. The girl behind the counter immediately throws out "$200." No explanation. No questions. Didn't ask if I wanted anti-reflection, polycarbonate, glass, nothing. Just $200 like she pulled the number out of thin air. I asked how she calculated that price. She couldn't explain it. That's basic customer service 101. If you sell optics, you should understand what you're selling. Customer service attitude was cold and dismissive. At one point she even told me I was "yelling," which is nonsense. I was asking normal questions any customer would ask before spending money. They do have a lot of frames, but honestly most of them feel cheap, like $20-$50 quality. That explains the $79 promo -- it's all about pushing budget frames, not helping people who already have quality glasses. Not a complete disaster, but definitely not professional either. If you value real service and knowledgeable staff, you're better off going somewhere like LensCrafters or a proper optical shop. Stanton Optical feels more like a discount factory than a place that actually cares about your eyes. Hmmm no buenooo...

Accessibility: there are a few accessible/handicap parking spots in front of the building and it's…read moreflat ground from the parking lot up to the store so no need for a ramp. The doors to enter are pull doors. There are two bathrooms inside, in the back, and both are any gender (with pull doors that are kind of heavy). Experience: as soon as I walked in it was super spacious inside and I loved this. I had plenty of room from other people and it wasn't crowded at all. The employees were really nice, I was seen right on time for my appointment, and I got an eye exam for 25 dollars with insurance. They have a few sunglasses but not too many...mostly glasses, but SO many to chose from. I wish they had more sunglasses because that's what I came for, but getting a full eye exam was good!

I just walked by and went in. Got an exam, sunglasses, and bifocals with the works for $638…read more Customer service was great

Had a thorough eye exam and picked out great lenses. My insurance was used and the service was…read moregreat, with glasses ready ahead of time.

My dog wrecked my glasses. They had a hard time finding the serial number for the pair that I had…read morebecause when I bought them at a different location, it was entered incorrectly. The manager who was working, there went out of her way to fix everything, and gave me the insurance that I paid for but wasn't found because of the way the frames were entered. It took awhile but she persisted and called me back to let me know she fixed it. It was greatly appreciated as I had then only a few months. The store is out of my way from where I live, but I will definitely give them my business again. The only thing that made it less than perfect was I did not receive a call back when they were ready. The review is really about the person/supervisor/manager who helped me to begin with. She was Hispanic I think, and spoke Spanish with the lady who was there before me, if that helps.

Our son was having difficulty with headaches and school work. After trying other remedies we…read moredecided to get his eyes checked and we are so glad we went to Valley Center Optometry. First, the staff is amazingly friendly and helpful. Everyone was welcoming, very kind and attentive, and helped us right away. The doctor truly cared about our sons need and opted to provide an in depth plan to address the immediate issues while making sure he wasn't dependent on glasses 24/7. We got a great pair of glasses for a very affordable price and within 7 days of our visit. Great service!

This was my first time visiting Valley Center Optometry. It was a revelation. My prior experience…read morein Escondido had more in common with the DMV than with any care-giving profession. The equipment is state of the art. The staff -start to finish - is professional and caring, and Dr. Joyce inspires confidence. He genuinely takes joy in making sure patients leave with the vision correction that is both precise and right for the lifestyle of the individual. I have no reservation whatsoever in recommending this outstanding office.

They are nice to patient courtesy and eficient appointments setting and the doctors are very…read moreprofessional and patient hearing your case

Do not waste your time. Their optical department messed up my parent's eye glasses two times.read more

I had two pair of glasses that were the same. I went to four different places to try them to get…read morethem to swap my lenses. Came here Tony's The Man made it happen. Couldn't be happier with the customer service at this LensCrafters highly recommended. Go see Tony for any of your problems. He's the man.

I was in need of getting my eye glass prescription renewed and a friend recommended LensCrafters. I…read moredecided to schedule an appointment at this location because it's the closest to my home. The Optometrist and everyone who helped me there were super friendly and helpful. After they figured out my prescription they assigned a person to help me pick out the glasses that I wanted. After looking at every pair and trying on a bunch, I settled on 3 pairs of Ray-Ban's (1 pair of glasses and 2 pairs of sunglasses). They were having a good sale although it was still pretty pricey but I think Ray-Bans are worth it. They called me to let me know as each pair of glasses were ready for pickup. They had to send it off to have my prescription glasses put in. Each pair was ready on different days. I had all 3 pairs within 2 weeks. One of the sunglasses started having issues closing all the way after about a week of having them. I stopped by LensCrafter without an appointment to see if they could help me. A nice lady working there immediately helped me and fixed them for me.