This company came out to supposedly clean my dryer vent as required by my condo association. However, they did not clean the whole vent, only the half they could reach. Therefore, the vent was still full (our dryer threw a code to warn us). When we contacted Gary, he told us that he didn't have a ladder tall enough to clean the rest of the vent and that it would be a pain to get one - something he obviously should have owned up to originally. He would not refund the money we paid him. Our association has removed his company from their recommended list. read more

The crew was fantastic. Professional and efficient. Two things stood out to me. 1- they talked to me with respect. A lot of people I've had come do anything on our house talk to me like I've never lifted a hammer, which these men did not. 2- it's early spring and I kept meaning to vacuum off the fan blades in my daughter's room but it just kept slipping my mind. I was super pleased when I put her to bed the night after they cleaned our ducts and saw the fan blades vacuumed! A simple step that went a long way. read more

Ultra Clean Air - Over 20 years of experience in duct cleaning, dryer vent cleaning, and air purification Clean and professional Painstaking respect for your - Air Duct Cleaning Near Me

Gary, the owner, just left my house. He came right out as I was crying due to the smell of death coming from our air ducts. Our cat keeps bringing live animals in, which in turn, is causing all sorts of grief. Gary found (ewwwww....) four dead animals. But what makes him exceptional is that he kept at it until he found the one who I knew to be the primary culprit. They came out with three guys, heavy machinery and stayed until the job was done right. At last, I am able to sit at my computer and type out this review without the smell of wafting necrosis. I very rarely write reviews but I need to give a huge shoutout to Gary et. al at Ultra Clean Air. They are my go-to guys forever more. Also, he's an animal lover and was gentle and kind to my geriatric dogs and savage kitty. Lastly, they were respectful of our house. Truly, I've found a keeper! read more

Gary and his crew just left after cleaning our cooking vent. Multiple birds nests, 2 dead birds that had fallen on the fan housing when I turned the fan on- all carefully and thoroughly removed, everything sanitized. They were respectful and thorough. Highly recommend! read more

They were sloppy broke something and didn't tell me. I found the broken part in a scalloped dish next to my bed as they clearly vacuumed up the antique strand that the crystal was attached to. No on admitted it and when Gary the owner was contacted by me he was incredibly rude. The first thing he said was "We're not responsible for anything hanging form the vent" I told him it wasn't hanging from a vent. They put 2 of the registers back with the damper closed lame maneuver especially with very high ceilings, with no air being able to circulate ! The second one was over a 5 foot long desk and the register fell out in the middle of the night. Another sloppy job with dust and particles everywhere. After bantering back and forth with Gary his unprofessional demeanor was staggering with his last quotes like "do you expect me to believe you" ? and "Loose my number " We will never use them again! Terrible, sloppy unprofessional, and rude! read more

Gary was very friendly and professional. He is quite knowledgeable about airborne irritants. The team did a great job and worked efficiently while also taking care when moving furniture away from the vents. I highly recommend their services if you suffer from allergies. Lastly, we did a lot of shopping around and price was very reasonable. read more

Used him many times and always was friendly helpful and very cost effective Never tried to upswell me like many of the other companies in his field Thanks again Gary! read more

Do not waste your money. 90 minutes and $950 later and we still have a layer of dust every week after we have the house cleaned. It returns within a few days even though we change the filters religiously. I contacted Gary and he aggressively asked me if I was saying that he did a bad job. I answered that it just wasn't enough and asked him to come to see the dust and review the job. I've called a few times and no response. I thought because I got the referral from Aitoro that he was the real deal. No better than any other shyster out there. The common shopvacs and short brushes that they use do not get into the ducts. Do not waste your money! read more

First time home owners BEWARE, this man is nothing more than an aggressive bully who thinks he can take advantage of people and once he has their money, its not his problem anymore. My husband and I bought our first home last year and are still learning the ropes with all the inner workings. I found Gary online and found him pleasant and knowledgeable when we met initially so I hired him for a job with our A/C unit. The result has been disaster we are out $275 and have the same problems we started with. Gary's guys (not Gary) did a quick, mediocre inspection and determined (conveniently) that what we suggested might be wrong was the problem and replaced the part. I mentioned while they were still there that the problem didn't seem better, they brushed me off and said it would cool down. We were originally told we would pay $30-$40 for the part and $150 for a "service call." At the end of the job they charges us $275 - how that math works no one seemed to be able to explain so they said the part ended up being $125.....how were you so off about cost and why are you mad at us for asking what we are paying for? We paid anyways, happy it was fixed......except it wasn't fixed. Fast forward 2 weeks and we are still having the same problems. We asked Gary to come back and look at it, explaining that the upstairs airflow was still "not acceptable and not how it was when we moved in last summer" and the downstairs problem was not fixed at all. Gary initially wrote back one sentence saying what they did worked, and nothing else. He called me at my request to discuss and proceeded to literally yell at me (witnessed by my husband), telling me that I was a lying about ever telling him that the downstairs had been a problem (we have since re-sent him a copy of my original email of the issue to prove otherwise), if I wanted a full inspection I would have to pay $500, he said that calling his work unacceptable was equivalent to treating him like a middle school child, that he didn't appreciate being questioned on his prices, that we were only calling him now because we were unhappy with the price and wanted more work for free and much, much more. At the end of this conversation, I was visibly shaken and said I didn't think we wanted to do business with someone who was treating us like this, he hung up on me.I have never in my life had someone become so unhinged and scarily angry towards me for suggesting that they didn't fix a problem and asking that they come back and look at it again. He sounds like a man who knows he did something wrong. Beware of companies with only one seemingly glowing review! read more

If you want friendly customer service I suggest you find a different provider. Want some details? After given a 2 hour window I asked if I could have a call or text 30min before arrival to be sure someone is home (both parents work). The owner Gary Smith said "I've got enough to worry about; I cant be texting everyone. Lets do it another day." We cancelled. Wow!! Unexpectedly, I get a surprised call from my nanny that his company came without appointment and what should she do (no parents at home). I asked her to let them do the work. When I text Gary it was a "bit uncool" they showed up after cancelling (not my nanny's job to oversee a workman and my children) "but glad it got done", Gary writes, "uncool? Whatever". When his men inquired about payment, which apparently is due at time of service, I said they were not expected so there was no money left and to bill me. I'm happy to pay. To his team's credit they did the work, despite no immediate payment. He would like credit for providing the (unscheduled) service regardless of payment. The employees seem nice enough but I would expect more from the owner of the company. read more