I have a large home and have had to replace three large air conditioning units over the past four…read moreyears. We also added a whole home generator. Rob Capri has always taken care of me. Many different repair professionals have been to my house and Keith is incredible - knowledgeable, fair, patient. Overall, the service and the team has been extremely efficient and personable. They take customer satisfaction extremely seriously. You can just tell with every interaction with them. Highly recommend.

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

Service oriented, great quality work and both Jay and Frank are super professional and easy to work…read morewith. Fair price for outstanding service and attention to detail. Jay made a complimentary follow up visit to rectify a dryer hook up that had come loose and fixed the problem immediately without hesitation. Highly recommend.

They were efficient and very nice guys, did an excellent job. Would highly recommend!read more

Temp Assure HVAC came through for us when we really needed them. They were able to repair our gas…read morefurnace on very short notice, which was a huge relief. The technician was professional, knowledgeable, and clearly explained the issue and the repair. The work was done efficiently, and everything was left clean and running perfectly. I really appreciate their quick response and dependable service--highly recommend Temp Assure HVAC!

I had a great experience hiring Temp Assure. Jaime like other messages stated already, is honest…read moreand doesn't charge an arm and a leg for service and repairs. He's very quick at assessing and problem solving. He is MY go to!

Working with Clarke Service has been one of the WORST customer service experiences I have ever had…read more It's been a 15 month long saga turned nightmare. They came out in the early Fall of 2021 to service the freezer in our Sub-Zero which had stopped working. The tech told us it needed a new compressor which would cost over $1,500 to replace. We paid the $170 diagnostic fee and told the tech we'd have to save up for the work. We spent a year using our old freezer in the basement while saving up and then called Clarke to come back out for the repair. After a few minutes the technician told us he made misdiagnosis - the freezer had a leak somewhere that made it "un-repairable". Then he actually asked me for another $190 for "re-diagnosing". When I objected, he told me he would let the office know what happened and they would probably refund it to me. When I asked him if we could talk to them first he gave me the number but said he had other calls to get to. I called from the next room and waited on hold for 20 minutes but then came back and agreed to pay him but asked that he please be sure to document the ticket. That was mid Aug - they received no info from the tech so it took me 3 months and 6 phone calls to Customer service before finally getting the refund in mid November. Frustrated with Clarke and questioning the competence of their technician, I decided to get a second opinion. When the next tech came out he opened the grill and immediately asked what happened to the compressor - it was gone! So we wasted another $150 diagnostic fee since there was nothing they could diagnose, then called Clarke to tell them their tech had essentially stolen our compressor. After two follow up calls we never received a response. I ended up calling Sub Zero Corporate to submit a formal complaint and worked with Jack. He reached out to Clarke twice, and told me to expect a call from the Service Manager, but instead, I ended up getting a call from the tech who had been here. He admitted to taking the compressor but tried to say he was actually helping us out so we wouldn't have to dispose of it. This was obviously a lie since he had told us it was unrepairable and we'd have to replace the $-5k unit and dispose of the whole one anyway. He even tried to say he would bring us a broken compressor if we wanted. Now fuming and frantic since we are hosting Christmas and had anticipated having this working h now, I called back to Jacks at Sub Zero who called Clarke again and finally spoke with the owner or manager. Sub Zero offered to cover parts and some labor for a sealed system rebuild if I paid another $500 with no guarantee it would work. Reluctant to use the same company, I looked for another one but shockingly there are no other authorized Sub Zero service companies available in Fairfield County, CT so I had no choice but to accept. They called me back and raised the cost to $540 and said they can't get here until mid-January. It's hard to tell whether any of this has made its way up to management at Clarke so I asked again to have Joe, the service manager, please give me a call. My only hope is that he will hear about this and make things right, but as of yet, I have not heard from him.

I've used Clarke a few times. There is one outstanding tech and one that isn't so great. Don't…read moreyou know, I got the not-so-great tech that actually damaged my SZ. When I got the outstanding tech to my home he said I should have contacted them sooner to complain so his manager could "do something" but since it was a month...I had to pay for the new board. When I needed a tech to come out to give my SZ a tune-up I specifically requested that I did not want the not-so-great tech. The customer service representative gave me attitude (my guess is that the not-so great tech and the cranky customer service rep are a couple) and went on for a few minutes as to how "wonderful, kind and knowledgeable" the not-so-great tech is and that I would be lucky (yes, she said lucky) to have him work on my appliance. I told her I wanted the outstanding tech. She made me wait for four weeks for him but the not-so-great tech could be at my house that afternoon. Bye Clarke. Get new techs and maybe I'll be back.

We had a complicated double wall oven situation because of the cabinets…read more Norm and his people went above and beyond to make sure we had the best ovens and exceptional service. If you need appliances, stay clear of the big box stores and head to Buzaid Appliance in Brookfield or Danbury for personalized quality service and products!

We bought a Refrigerator and Washer from Buzaid Appliance…read more 1) The Fridge vibrates and is noisy. Also, the delivery guys didn't use pads to protect Hardwood floors. Now we have wheel marks: Awful. 2) The Washer constantly shakes then stops, just poor quality components. Never buy from these guys, look elsewhere. A pissed-off Family.

Jim's son, Andrew came to help me with a shelf that I couldn't get back in the fridge. What a…read moredelightful young man... Reasonable is beyond expectations. He wasn't going to charge me, but I did give him a great tip. Thank you Jim and Andrew.

I recently had my dryer repaired and would highly recommend Discount Appliance Repair. During a…read moreholiday week, my call was answered immediately. Andrew, the technician, arrived the following day and was very polite and professional. The dryer was repaired quickly and the charge was very reasonable. I would use them again.

I emailed them several times about getting a service done and they DO NOT get back to you.read more

Central air stopped working during the recent heat wave, with temperatures on the second floor of…read moreour house hitting the nineties! Blue Flame came highly recommended by Rousseau Plumbing in North Haven, an awesome local vendor. Within two hours of calling them, a service guy showed up, quickly diagnosed the problem, and had it solved within 30 minutes. Courteous, friendly, professional, punctual, competent service was highly appreciated. As somebody who works from home, this was a big deal for me. I highly recommend Blue Flame.

So far So fabulous!…read more We didn't go "whole suite" of brands in kitchen appliances and we had pre-selected particular models and makers. It was an " a La carte" selection. Dave E. is our sales representative. He asked great questions to ensure that we were purchasing what we really wanted and checked the specifications for us. He steered us to appliance models where we had not pre-selected, and based on our needs recommend options. He was consultative and not pushy, and is a pleasure to work with! An added plus is buying from an independent company in our neighborhood. Next Yelp* when we take delivery of our Kitchen of Dreams...

Well, after not having a working refrigerator (purchased in June),all summer without trim and…read moreproper installation, Marsillio's sent me another unit at even greater expense which also did not include trim, handle and screws I have to wait again to have it installed. This has been a buyer's nightmare. "Caveat emptor".