Today I had multiple layers added to my medium length shag. Suong dry cut my hair and she exceeded…read moremy expectations! My hairstyle is edgy, soft and very beautiful. Thank you very much, Suong!! Warm regards, Julie

I go to Missy for my color and cut. There is not much you can do with long hair, but Missy makes me…read morelook great every time. I get so many compliments on my hair!

I've been going to Metro since they were on Gibbs St. I originally went because I have curly hair…read moreand had been all over town looking for someone who knew about curly hair. Not so easy. Stefania (Metro owner) was the only stylist I could find that was able to help. That was many years ago. The new place on University is beautifully appointed and the service is always wonderful. Stefania and her crew bend over backwards to please. After the winter lockdown of 2020 my roots grew in so much I decided to 'just embrace the gray'. My hair is not a pretty shade of gray however. Stefania now adds just the right amount of color to make it attractive. I'm very happy with it. Before Metro I had been all over town looking for someone who could 'do it right'. Once I found Metro, I never had to go anywhere else. I highly recommend giving them a try.

I purchased one of their products and later realised I had the same one and wanted to return it…read more They did not tell me their products have a no return policy at the time of purchase when I got it. I did not open or use the product. Then I went to return it and they stated due to covid they do not do returns. I find this surprising as if they really cared about the pandemic they should have a mask policy in place and other protocols. In summary, I would not make purchases here as their products are overpriced and they have a no return policy that is not told to you until you try to make a return.

Every time I leave Tri Beauty Co. I am in awe of what they do to my hair. My highlights and…read moreextensions are always seamless and blended. Everyone is so friendly and it is such a beautiful and clean space.

I did not have a good experience last week. I was there for almost 2 1/2 hours and walked out…read morelooking the same, the girl didn't listen to me even though we spoke for a half hour on what kind of cut and style I wanted. She was very inexperienced and it's too bad because I loved the salon but for $224.00 I expected something better.

I've had very mixed experiences here. I've gotten my hair trimmed/waxes here before and they did…read morewell. However recently I went here to schedule an appointment for my wedding hair. First I scheduled a trial and my stylist cancelled twice over the span of about a month. At this point it was only two weeks before my wedding and they couldn't fit me in with another "senior stylist" so I went with another random stylist and understood appointment would be free of charge for the inconvenience. However once the trial was done (it took almost 3 hours and still wasn't quite right) I still had to pay 95+ tip as apparently only the hair cut was free (25) and I still was expected to pay for the styling. Then we get to my wedding day and I am supposed to have a senior stylist but was cancelled on a THIRD time the day of my wedding and was only told once I arrived at the salon. The same girl who did my trial did my wedding hair and I didn't complain much because who wants to complain on their wedding day? My bridal party also got their hair done and it was all beautiful but mine took an extra hour compared to my bridal party even though I requested a very very simple style , just curls and a little bit pinned back, and it came out very poorly despite me trying to steer the stylist in the right direction. I had to redo my hair completely afterwards even though I paid over 100 for my hair. I curled it myself and had a wedding guest who happened to do hair help me style it. Took less then 20 minutes and was perfect when we did it ourselves. After the wedding I looked back at the photos they took at the salon and I can't believe they let me walk out like it was! Totally falling out, messy, asymmetrical and bobby-pins showing (Photos from the salon and by the time I got home) About 3 weeks after my wedding when all the celebrations were done we called this salon back to explain what happened and ask for a partial refund or at least something. My mother who called was accused of "extortion" by the owner when she said she was calling before I posted this review... which is an honest review and we wanted to give them a chance to right it before complaining online. Then we were told we should have planned my wedding further out which has nothing to do with them messing up my hair so much. In the end they said they would call us back and it's been 4 days now. Overall really disappointing, This was the most stressful part of my whole wedding. They should have done more to compensate me or at least done my hair well... this was my WEDDING hair for crying out loud.

I had a really nice experience here. I texted them last night to get in today and they were more…read morethan accommodating. I haven't been this satisfied with a partial highlight in a long time! I'm very icky about my hair and who does it but I'm not from around here and wanted to get it done today before the holidays. They also were very nice about me bringing my son. Will be back!

I absolutely LOVE IT here. I started coming in January and Kubra is amazing! She's so talented,…read moreeasy to talk to and makes you feel comfortable! The salon is really clean, organized and everyone is nice!

Absolutely love this place. Had full highlights and a blowout done today by Rachel and she was…read moreamazing!! I've never highlighted my hair before, but she made me feel so comfortable with the whole process and my hair came out amazing!! Definitely recommend this salon and definitely Rachel too, she's the sweetest and a color pro!!

I went to this salon for a couple of years after mine closed. Three times in a row I brought…read morepictures of a basic face framing haircut and three times in a row for whatever reason, they couldnt or wouldnt do it. My hair dresser was an owner and she spent every appointment giving directions to other employees and not paying attention to what she was doing for me. They charge $10.00 extra if you want your hair washed and the price of the cut to begin with was outrageous. I switched to another salon with two locations one in Pittsford and the other in Webster. The price was cheaper, they wash hair and the hairdresser pays attention and I finally have the basic haircut I want. They do a great job and I highly recommend it

I'm not old enough to usually even be able to say this, but I've been going here for...wait for…read moreit....over 20 years!!!  And what makes it even better is I've been going to Robin the entire time!!! My hair is incredibly important to me, so I spare no expense.  When I moved here I started going here, and have gone here since.  Robin is great.  She cuts my hair how I want it, does highlights how I want them, and doesn't try to talk me into doing things that I don't want to do.  I am naturally blonde and not very adventurous, so what I want is pretty basic.  I've had it long and short over the years, and done highlights and low lights.  It's been exactly what I wanted every time.  I also had my hair done here for my Senior ball and my wedding.  All of my bridesmaids came here, and all of their hair looked gorgeous!  One of my bridesmaids had really short neck length hair, and I didn't think it would even go up.  They got it in an up do, and it looked great and stayed perfect all day!  Thuy did my hair for my prom and my wedding.  My up do lasted all night, after taking my veil off, and I actually wore it on the plane the next day on my honeymoon!  Looked perfect the whole time. :) I highly recommend it here!

Jacqueline Olivencia is an incredible stylist . She does miracles with my heavy , fine hair with…read moremultiple cowlicks everywhere . My hair literally falls into place after she cuts / styles it . Their brow service is great as well . The staff are all friendly and courteous .i enjoy going there .

I have been a client at the Jackie Olivencia salon for several years. I have never walked away…read moreunhappy or dissatisfied. They are the most professional, friendly, and talented hairstylists! They are up-to-date on all the latest trends, use all the best products, and their stylists all take pride in their job. My stylist is Karin, but I recommend all of the hair stylists. You will not be dissatisfied with the salon!

Susan is great!! She listens to what you want, advises you! She has been doing hair for quite…read moresome time and used to own her own salon! She knows the latest styles and what will look good on you. Shes a color expert because she had worked with the best in this industry!

I asked for a blonde balayage over blue hair dye, a near impossible request. Erica was amazing. She…read moreexceeded my expectations with ease and in a timely manner. She is excellent company & offered me coffee while my color set. The salon itself is beautiful and clean, and they have a wide range of quality hair products available to buy. Definitely check them out!