Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

I had a great experience working with Maple Leaf Property Management. Katie was professional,…read moreresponsive, and a pleasure to work with throughout the entire process. She did an excellent job coordinating repairs, painting, new carpet installation, landscaping, and preparing the property for new tenants. Communication was always prompt, and I felt well informed every step of the way.

I rented with Bonavista for almost two years, and it was overall fine. Mostly kept up the property…read more Communication, so-so. That is until upon move out they decided to pull the play the 'not entitled to get your security deposit back' game so now I have to take further action by serving them. Do they have cause to keep my deposit? No. In the lease, it specifically says that deposit may only be kept if the apartment is not left in the condition, it was before my tenancy. It was in fact left in that condition and I have before move-in and move out pictures showing this. They also claim that the deposit can be withheld for unpaid utilities. That's fine, but the funny thing is I never got any billing after I moved out for these utilities until months later, otherwise there'd be no need for them to do that. Now their integrity is shot and is clearly greed as they likely smile about it in their response emails to me. They're counting on me (and you) not pressing forward with the retaining of security deposits. Prove them wrong. You may avoid this by not renting from them. I do not recommend Bonavista Management, if you choose them. Be content with them keeping your deposit.

Worst Managment company for properties to hire or for employees to work at. They're shoddy managers…read morewho allow management to work on the clock on their own real estate deals stealing from the company and putting poor effort into their properties. They also have this weird culture in Managment where it's very cliquey. Would not recommend, no one stays for long and they're constantly transferring through properties. Managment is not supportive to their employees nor ownership and they talk about and gossip about everyone behind their backs. Ew.

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

My girlfriend and I lived at Greenlake Pointe Apartments for about one and a half years. We really…read moreenjoyed our experience living here. The owners, who also manage the property, are a family, and we found communicating with them about things such as repairs, renewal, and general inquiries expedient and effective. We witnessed the owners around the property throughout the year doing maintenance such as painting, insulating pipes before freezes, cleaning shared spaces, and even decorating. Our unit was well insulated, with nice and modern appliances (they replaced our fridge and stove while we lived there). We had common issues (slow drains, loose wall mounts, light bulbs expiring), and all were addressed within a reasonable amount of time. The location has a lot going for it. The building is a short walk from Greenlake, bus lines 45 and 20 for access to Link, and the E line (bus) on Aurora for rapid access to downtown. We found it quite convenient to use public transit for most places we wanted to go, including SEATAC, University of Washington, Capitol Hill, SoDo for sports games, Seattle Center, International district, and more. The intersection of Greenlake and 80th is a bit noisy, especially if your unit faces the intersection, but these are also the units with a view of Greenlake and the Seattle skyline from the patio. I would recommend living here!

My review is based on communication with the property management representative. I simply called to…read moreinquire about availability, timing, and price. I guess it's a small building so the property management is affiliated but not dedicated (or it's privately owned). Immediately, she started in with application questions--"what work do you do? How long have you been in your current role?...how's your credit?" !! Whoa! Wait a minute. I said, "uh, sorry, this is not me submitting an application" (over the phone no less). Is this some Seattle thing? I was put off, to say the least.

I've found both Dick and Duncan to be ready and willing anytime I need their assistance. I'm used…read moreto having resident managers in-building, but these guys give them all a serious run for their money: prompt, smart, knowledgeable, and real.

I have nothing but good things to say about my experience with Sound Point Property Management…read more They manage one of my rental properties for me and have helped get my rental income up by over $300 a month! Dick and his team are professional and easy to get a hold of. I hope to use them in the future if I get another place!

Jonny has been my property manager for a year and I hope much longer to come! As a tenant, he makes…read moresure I have a great experience while also providing the same for the owner. He is incredibly proactive, responsive, and kind. He's been very helpful in every request or question I have while keeping me informed on any inspections, bills due that are in the owners name, etc. I highly recommend!

Jonny has been my property manager for many years and across multiple properties. He is absolutely…read morefantastic and has made my life so much easier! He is very responsive as well as very proactive on all matters. He continually rents out my properties quickly at a good rate, takes care of repairs with great efficiency, and even handles payment of property taxes and insurance. I highly recommend Jonny for anyone looking for a property manager.

Owners, do not let this company near your home. I handed…read moreover my home to them in March 2024. They didn't start showing the place until June 2024. I had friends contact them who were interested in leasing the property. Seattle Property never once contacted them. In the meantime, the yard is over growing, my old neighbors are calling me wondering if the place was abandoned. Their excuse: Oppsy-It just fails between the cracks. I have tried to call Matt on several occasions in the 1.5 years of working with them. He never once returned my voice mails. When I emailed Emily with questions about work orders, I would get short curt messages that didn't address my question at all. Just look at how dismissive they are of negative reviews here. I tried to play it cool. Then I started looking into some of the work orders. Apparently the microwave went out and they replaced it. No biggie right? However, the price of the microwave seemed a tad high. So I found the same exact model on Amazon and Home Depot for about half the price. Kind of makes me wonder if they're pocketing the extra money. Then other work orders come in, apparently normal maintenance such as changing out the HVAC filter isn't being done. The tenants aren't cleaning out the lint filters. So when that stuff breaks, who do they charge? What other kind of routine maintenance are they skipping? Are the rain gutters being cleaned out?

Overall, our experience at SPM has been great…read more Only real complaints are the duplicated charges taken from our deposit & the painfully slow email response time. It's common business etiquette to at least acknowledge receiving the e-mail within 24-48hrs and ask for time to process, however we consistently are ignored for weeks on end by the accounting department and Molly. Simple mistake, but the communication could really use an improvement. Edit: so after posting this review, we immediately had our case taken care of. We got the refunds from the double charge... still think communication could be improved. If the system allowed, I think I would give them 3.5 stars. -Kevin & Elle

Do not rent through WPI. At 315 N Greenwood, we dealt with mold that required specialists, a…read moredeteriorating front porch, fallen trees on the roof, and plumbing issues with sewage leaking from the base of the toilet, all of which were ignored despite repeated requests. Joseph, the property manager, failed to respond to emails about urgent safety concerns. On move-out, we were charged for cleaning and repairs that were clearly pre-existing. Protect yourself: document everything and think twice before renting here.

They have a property manager named Tommy that won't fix maintenance issues, and he is combative…read morewhen asked to.

I have had an extremely disappointing experience with this HOA management company…read more Our insurance claim, which stems from a leak in our condo, has already been approved by the HOA's insurance carrier, and the insurance adjuster has been ready to move the claim forward. The only thing holding up the process has been the management company's failure to provide the information the adjuster has repeatedly requested. Despite numerous emails and phone calls from both me and the insurance adjuster over several weeks, communication has been inconsistent and follow-through has been virtually nonexistent. We were told new staff members would be taking over the claim, but the delays and lack of responsiveness continued. Meanwhile, my tenants-including two newborn babies-have been forced to live with a temporary post-mitigation setup while we wait for the management company to act. This unnecessary delay has caused significant stress and hardship for everyone involved. I understand that staff changes happen, but homeowners and tenants should not have to suffer because of poor communication and lack of accountability. I hope the company improves its responsiveness and claim handling so others don't have to go through the same experience.

The people that run this company are not friendly and usually are unhelpful when dealt with a…read moresituation to help resolve for a community. They are typically unprofessional and don't mitigate issues and instead instigate or heighten problems for communities they run. I recommend people to avoid using this management company and look for someone else who is more willing to represent the community well.

Highly recommend touring with porter! She was very insightful on our tour, I have enjoyed RPAread more

Slow to respond to maintenance requests. Does nothing with noise complaints. Upon move out I…read morethoroughly cleaned. They still took almost $500 from my deposit for cleaning and even billed me for replacement blinds even though there was nothing wrong with them.