Date of visit: November 8, 2024…read more I ignored the Yelp reviews and came here because I could get the battery installed as I was expecting my existing battery to give up the ghost at any time. I don't necessarily regret coming here but I also would not recommend it. When I walked in, the store looked sad and tired. The woman behind the counter said, "Can I help you?" without even looking in my general direction that I honestly didn't think she could possibly be talking to me. Sadly, she was. Even sadder, she had a hard time finding my online order, despite it being directly behind her on the shelf with a piece of paper that had my name on it. A guy came and took over and reluctantly installed the battery. Meanwhile another customer kept coming over and asking him questions and he kept stopping to answer them. He also threw in some misogynistic comments about women calling him while he worked... I'm only going two stars instead of one because the whole ordeal only took twenty minutes and was hundreds of dollars cheaper than the dealership!

The worst of the worst. ENTIRE staff was on their F ing cell phone talking…read more The clerk punched in wrong year and make of car. Said part was $114. When I left I went to auto zone. Clerk went out to my car popped the hood and looked at light bulb housing. It was $19.00 and he installed it. O'reilly's people are WORTHLESS.

One of the reasons I go to O'Reilly Auto Parts is that they usually will hook up my car to read any…read moreyellow warning light that comes on my dashboard. Although they said they do this here when I called, when I showed up (the next day) it turns out the one guy who knows how to do this didn't come in to work.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Thank you for the Excellent service. My low tire pressure…read morelight was on, & I noticed this Goodyear as I drove past. I stopped there with the slim hope, as it looked very busy, someone could check my tires. The manager had me pull around & one of the technicians helped me right away. He checked all tires & filled the low one. He told me which was low & suggested that I watch it, in case it goes low again. The employees I interacted with were pleasant, professional and helpful. Thanks again!

Very bad service. I made an appointment for an 11:00 A.M. oil change and sat and waited for the…read moreservice to be completed. At 12:00 P.M. noon, the car was still sitting in the parking lot waiting to be serviced. I asked for my keys back and left. Very bad management. I will not be taking my car there again.

I'm afraid, after years of taking my VW here for service and repairs, I am done. In one visit for…read morean oil change and brake inspection: - Tire lugs were tightened to approx. double the recommended torque, making it impossible to, for example, change a flat on the road. I broke a torque wrench rated at twice the torque the lugs were supposed to be tightened. This is the 2nd time they've done this to my car, and I told them about it the 1st time, too. - They recommended replacing 2 rear brake caliper because the handbrake was sticking. $1300 estimate. When asked if the caliper cylinders could be lubed, they had no other recommendations and insisted this was what it needed. Turns out that one of the caliper cylinders needed lubricating. Took me and my wife 15 minutes to fix it with a tiny squirt of WD-40. Works like new! Might fail again, but it's not a critical component, and we'll deal with it again then. - Recommended replacing the aging serpentine belt. I reminded them they'd replaced it 18 months ago. Whoops. An apology and "it has a couple little cracks in it, but that's normal and it should last a long time." I took a look: not a crack to be found. - They forgot to put the wheel lug caps (VWs come with black plastic caps) back on after removing the wheels for the brake inspection. When I called them about it, they'd lost some. They did order a 5-pack to replace the lost ones, so that was fixed. The real value I find in a car shop is knowing that they will recommend both the big fix, and the temporary one -- for when it's just not in our budget! And that I'm never being scammed.

Went to Midas to inspect sound from underneath my car. The service in terms of that was fair; the…read moreissue was quickly resolved. However, they tried to sell me services that I did not need. I personally feel as though they lied about the status of my vehicle to "get something" for their initial service. I would recommend going ONLY for the repairs/issues you think you have. Do not let them convince you for other services.

amazing. everyone helped with whatever i needed. i would recommend this to anyone that was a good…read moreplace to give their scrap to.

Just brought 196 pounds of Extrusion aluminum to you and you gave me $0.25pr pound. It was clean…read moreand separated from Ferrous metals. I will NOT EVER recommend you for nothing you thieves

I know a lot of people don't trust dealerships but my experiences with the Ford dealerships have…read morealways been good. I typically go to Lake Ford but I found myself with the low tire pressure light on last Tuesday when it was negative degree weather. I checked the tire pressure and sure enough it was low in the left rear tire. I keep an air compressor in my car but it wasn't working due to be stored in the cold weather. I was fairly certain gas station air hoses would be frozen so I looked for a ford dealership thinking the service department might still be open. I saw the Heiser Ford service center and pulled up. An employee came out and informed me that they closed at 6 and it was almost 7. I apologized and explained my situation. The guy, I believe his name was Alex, said he could help. He checked my tires, filled them and refused the cash tip I offered him. I am so grateful for his assistance and have been keeping an eye on the tire.

Based on other reviews it seems something has changed recently - and if you're just doing generic,…read morebasic fixing, they may be okay. Anything more than that and they're inept. Charged over $190 for a hybrid battery diagnostic. 1. They don't call with status updates. When you call them you get mixed answers ("it's ready", "it's not ready", "don't know, let me check", etc.) 2. They do repairs without getting your approval first (like every other dealer does). 3. They lie. They claimed they fixed the battery charging issue, but the issue remains. As far as I can tell they didn't really fix anything related to why I brought it in. So over $300 later (repairs and maintenance stuff), the core issue is still there, unresolved.

CUSTOMER BEWARE! The dealership might get good ratings, but…read morethe service center was bad. I assumed that they would offer the level of service you Lexus dealerships did, but was wrong. Went in for a 70,000 mile service and they check boxes of items they didn't even do- for example they said my car mats were in great conditions, I brought up to the tech that my car mats were not in the car, I'd removed them for a shampoo before coming, and he brushed it off. No surprise when my windshield wiper blade flew off while I was driving- tech avoided my calls and when I did finally reach them blamed me. Called my old dealership who didn't even perform the service and they replaced the blade and filled the tires b/c the air was low (another box they checked) without any questions. Seemed like this service center hides behind the name Lexus, but doesn't truly offer a high level of service.

DONT GO TO LEXUS OF MILWAUKEE! 0 STAR! I was helping my sister get a car for her family. This is a…read moreHORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and Angelique C (sales). They try to take advantage of you even after you tell them NO many times. Fraudulently add things into the price when it's not even legal to require add ons in the deal. Purposely not showing a breakdown, but instead, writing things onto a sticky note so there is no written proof of illegal practice. We finally agreed upon $303 a month after hours of negotiation, then went into finance, and was told the best they could do was actually $456 "with no add ons" ...after telling them NO, and asking where the extra $153 comes from, they said bc of interest rate and being assured there was no add ons that was the best they could do. Chris was very quick to close the screen out after saying No, so we couldn't look too closely. No respect for him. Not true at all, straight lies. It was getting late and we walked away for the night to follow up the next day. We come back day 2 and start negotiating the deal again, we did the math after we got home and found the payments to be in the $350-360 range with interest rate. So again where does the extra $119 come from? Finally they admitted they had built in Gap insurance in that $119 a month after they lied and said nothing else was built in. After the down payment, the loan was way under the car's value so there was no need for gap insurance, and certainly no need to lie about it. when we clearly said we want ZERO add ons many times. So after saying NO to $456, they come back with $403 written on a post it note, but still included gap insurance....he said that was the best they could do and was final deal. We ask for a breakdown of the amortization schedule or monthly charges many times to be told people down ask for that, they couldn't show us bc it was all in the banks hands. Lies! We told them that we know it's illegal to require gap instance, and AGAIN, we didn't want any extras on the loan. they finally took the gap insurance completely off and get to a payment of $373 a month. Which they still had money built it. (This was after 2 full days of negotiation) After all that, she decided that she would take the deal. Watch out for these people, they aren't trying to help you or do the right thing. They are slimy people trying to make thousands and take advantage of people who don't know the game. This post is to make others aware of just how bad these people are! Good luck buying anything from these people. In conclusion: if you want to be taken advantage of go here. they will try to lie and do anything to make you believe they are working to try and help you.

Was looking for a door mirror to replace the broken one of course. Select Auto Part had the part at…read morean awesome price and could not pass up on it. The customer service on the phone made me feel safe to know I was working with a company that could help me get the right part with no problem. The people at the front counter that assisted me even went out their way to look at my car and ensure it was compatible. I also found out it was a black owned business and not only that a women was running the shop which is hard to find many black owned businesses. Keep up the great work and thank you!

Had to return a defective part and this met much resistance with the desk employee. Ultimately the…read moreowner stepped in and resolved the issue.