Date of visit: November 8, 2024…read more I ignored the Yelp reviews and came here because I could get the battery installed as I was expecting my existing battery to give up the ghost at any time. I don't necessarily regret coming here but I also would not recommend it. When I walked in, the store looked sad and tired. The woman behind the counter said, "Can I help you?" without even looking in my general direction that I honestly didn't think she could possibly be talking to me. Sadly, she was. Even sadder, she had a hard time finding my online order, despite it being directly behind her on the shelf with a piece of paper that had my name on it. A guy came and took over and reluctantly installed the battery. Meanwhile another customer kept coming over and asking him questions and he kept stopping to answer them. He also threw in some misogynistic comments about women calling him while he worked... I'm only going two stars instead of one because the whole ordeal only took twenty minutes and was hundreds of dollars cheaper than the dealership!

The worst of the worst. ENTIRE staff was on their F ing cell phone talking…read more The clerk punched in wrong year and make of car. Said part was $114. When I left I went to auto zone. Clerk went out to my car popped the hood and looked at light bulb housing. It was $19.00 and he installed it. O'reilly's people are WORTHLESS.

One of the reasons I go to O'Reilly Auto Parts is that they usually will hook up my car to read any…read moreyellow warning light that comes on my dashboard. Although they said they do this here when I called, when I showed up (the next day) it turns out the one guy who knows how to do this didn't come in to work.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They definitely will use heavy sales tactics to get you to buy extras. Things that should be…read moreincluded are now extra. A job that we expect to cost $300 ended up being over $750. We found coupons on the internet and they refused to accept them because we only ordered part of the service online and they strong armed my 20 year old into way more than was necessary. Tom was pretty rude. We won't be back. I almost forgot that my daughter's battery was dead when we went to leave. I had to jump it in the parking lot.

Thank you for the Excellent service. My low tire pressure…read morelight was on, & I noticed this Goodyear as I drove past. I stopped there with the slim hope, as it looked very busy, someone could check my tires. The manager had me pull around & one of the technicians helped me right away. He checked all tires & filled the low one. He told me which was low & suggested that I watch it, in case it goes low again. The employees I interacted with were pleasant, professional and helpful. Thanks again!

I'm afraid, after years of taking my VW here for service and repairs, I am done. In one visit for…read morean oil change and brake inspection: - Tire lugs were tightened to approx. double the recommended torque, making it impossible to, for example, change a flat on the road. I broke a torque wrench rated at twice the torque the lugs were supposed to be tightened. This is the 2nd time they've done this to my car, and I told them about it the 1st time, too. - They recommended replacing 2 rear brake caliper because the handbrake was sticking. $1300 estimate. When asked if the caliper cylinders could be lubed, they had no other recommendations and insisted this was what it needed. Turns out that one of the caliper cylinders needed lubricating. Took me and my wife 15 minutes to fix it with a tiny squirt of WD-40. Works like new! Might fail again, but it's not a critical component, and we'll deal with it again then. - Recommended replacing the aging serpentine belt. I reminded them they'd replaced it 18 months ago. Whoops. An apology and "it has a couple little cracks in it, but that's normal and it should last a long time." I took a look: not a crack to be found. - They forgot to put the wheel lug caps (VWs come with black plastic caps) back on after removing the wheels for the brake inspection. When I called them about it, they'd lost some. They did order a 5-pack to replace the lost ones, so that was fixed. The real value I find in a car shop is knowing that they will recommend both the big fix, and the temporary one -- for when it's just not in our budget! And that I'm never being scammed.

Went to Midas to inspect sound from underneath my car. The service in terms of that was fair; the…read moreissue was quickly resolved. However, they tried to sell me services that I did not need. I personally feel as though they lied about the status of my vehicle to "get something" for their initial service. I would recommend going ONLY for the repairs/issues you think you have. Do not let them convince you for other services.

amazing. everyone helped with whatever i needed. i would recommend this to anyone that was a good…read moreplace to give their scrap to.

I sold an old vehicle to these people in January of 2021. In may I received the renewal notice from…read morethe Department of Motor Vehicles. This scrap yard never transferred the title and now they don't answer their phone. My opinion, avoid like the coronavirus. Can't give less than a one star review

Our amazing dealer, Tracy, and the management team of Eric and Michael at Umansky Toyota were all…read moretremendous in helping us get into a new car that we love! After the car we thought we were buying never ended up showing up at the dealership (lost somewhere in the shipping process!), they all swung into action and got us into a car we were even more excited about the same day we all concluded that the car we put money down on was not coming any time soon. Bravo to Tracy and the whole Umansky Toyota team! Thank you for such a positive experience!

I have been coming here for years, and it has gone downhill since it was bought by Umansky. Quality…read morehas decreased with constant attempts to upsell overpriced and potentially unnecessary service. Today I waited 2 hours for an oil change. I came out to get an update, and I found my car waiting as if it was completed. They explained they completed the oil change but never did the brake evaluation that THEY recommended and I approved. So they put it back in the queue and said they didn't know how long it would take. They didn't ask me if I wanted to wait or try expediting the service that they forgot to do. I understand that mistakes happen. However, updating the customer is easy to do. If I hadn't checked, who knows how long it would have taken. Last time it took them two hours to do my oil change as well, but the service employee was very kind and apologetic. I thought I would give them another chance. After this experience, I am never coming back.

I recently purchased a new 2026 Ford Explorer from Heiser Ford in Glendale, and I can say without…read morehesitation that this was the best dealership experience I have had in purchasing four new vehicles over the past 30 years. My first contact was with Kreyshia, who I believe handles Internet sales. I gave her the exact specifications I was looking for: model, options, color and other features. She quickly identified a vehicle that matched what I wanted. From there, the process involved Kreyshia, Devon in Finance and Insurance, and General Manager Chad. All three were exceptionally professional, courteous, patient and informative. What impressed me most was their genuine effort to earn my business. They worked with me to meet all of my financial requirements, including the final purchase price, my trade-in value, financing and extended warranty. The entire negotiation process felt almost effortless because of how professionally everything was handled. Peyton was the salesman who ultimately finalized the transaction and delivered the vehicle to me. He then spent more than an hour and a half sitting with me in my new Explorer, patiently explaining its many electronic features and helping me get everything set up, including Apple CarPlay, the FordPass app and account, and numerous vehicle settings. Peyton was extremely knowledgeable, patient and tenacious in making sure I understood what I needed to know before I drove away. His attention to detail and willingness to spend that much time with me after the sale was especially impressive. I could not be more pleased with the entire team at Heiser Ford. Kreyshia, Devon, Chad and Peyton made what can sometimes be a stressful experience remarkably easy and enjoyable. Based on my experience, I would recommend Heiser Ford without reservation to anyone looking to purchase a new car.

I know a lot of people don't trust dealerships but my experiences with the Ford dealerships have…read morealways been good. I typically go to Lake Ford but I found myself with the low tire pressure light on last Tuesday when it was negative degree weather. I checked the tire pressure and sure enough it was low in the left rear tire. I keep an air compressor in my car but it wasn't working due to be stored in the cold weather. I was fairly certain gas station air hoses would be frozen so I looked for a ford dealership thinking the service department might still be open. I saw the Heiser Ford service center and pulled up. An employee came out and informed me that they closed at 6 and it was almost 7. I apologized and explained my situation. The guy, I believe his name was Alex, said he could help. He checked my tires, filled them and refused the cash tip I offered him. I am so grateful for his assistance and have been keeping an eye on the tire.

I worked with Rico Ragsdale was a great experience will be back to purchase my new Lexus!read more

I had a great experience working with Ronrico at the Lexus dealership on Silver Spring Drive in…read moreMilwaukee. He was professional, knowledgeable, patient, and made the entire car-buying experience smooth and enjoyable. Ronrico provided excellent customer service and took the time to answer all of my questions. I truly appreciate his help and would definitely recommend him to my friends and family. Thank you, Ronrico, for such a wonderful experience!

Was looking for a door mirror to replace the broken one of course. Select Auto Part had the part at…read morean awesome price and could not pass up on it. The customer service on the phone made me feel safe to know I was working with a company that could help me get the right part with no problem. The people at the front counter that assisted me even went out their way to look at my car and ensure it was compatible. I also found out it was a black owned business and not only that a women was running the shop which is hard to find many black owned businesses. Keep up the great work and thank you!

Had to return a defective part and this met much resistance with the desk employee. Ultimately the…read moreowner stepped in and resolved the issue.