Customer Service: ***** Knowledgeable staff : *****…read moreParts Inventory : ***** Value & Price : ***** I started coming here for convenience but my last visit they didn't have the parts in stock at this store and even a transfer of the part it would have been too late for my schedule. So I went back to AutoZone where I have shopped previously. The AutoZone rep looked up my part and even when I questioned if it was correct they said it was and showed my on the computer. So I purchased the part. 30 minutes into the work I then discovered it was indeed the wrong part. I've purchased these parts before at O'Reilly's and never had issues with them providing my with the correct parts. I've purchased parts for Mitsubishi, Honda Civic, Honda Pilot, Honda Del Sol and Acura TL Type S and find they are very helpful and have the part in stock 99% of the time. The reps are always very helpful. Although prices are competitive, I feel they are usually the best value and quality with a selection from "entry level, mid level and highest level" quality in selection (if available). What I like most is the staff is knowledgeable and offer help and advice as they are usually car enthusiast. I will add more pictures on my next visit.

Good help for the most part, some of the staff seems more knowledgeable than the rest. Usually i…read morecan walk out of their with what i need, makes the drive that much better when i dont have to explain things to the workers at other parts stores locally.

I think the best way to gauge the quality of an auto parts store is how they treat me when I come…read morein for something cheap. They aren't going to make a lot of money on me, and I don't know what I'm doing so it would be easy to swindle me, dismiss me, not be very helpful. I just bought a 2011 Audi A2, and could not figure out how to put on a front license plate (required in Wisconsin, not in Illinois where I bought it) so that the plate wouldn't bend in a car wash or harsh weather. Instead of treating me like a simpleton, the young fellow here acted like it was a perfectly reasonable question, showed me where the license plate holders were, showed me how to put it on, patiently explained the tool I would need. I spent less than $10 and I don't even need the Youtoobs. Well, I spent only $10 THIS time, I'll be back. One thing the do that I'll need having bought an unusual old car is their computer hook up service, they will read your car's error light and tell you what you need. Thus, I can walk into my mechanic's garage not looking like a total moron maybe with the part I need.

Poor customer service Don't know how to listen to what…read morecustomers need. Also don't know there own hours closing at 5:45 when store says they will be open till 6pm.

Hours listed on google are incorrect. Please review your listing when possible. In past visits this…read morelocation has been helpful.

I stopped in for new fuses and jeremiah was kind enough to go above and beyond to help me out and…read morereplaced the fuses quick and efficient.

actually could not help me (truck is too old) - but guy was very nice, and gave a couple leads.read more

Always has what I need,or it can be ordered. Perfect place for the perfect fit,customer service is…read morealways A-1. OK MY K5 BLAZER was built cause of certifit.

Very impressed--I tried to deal with a nearby dealer that also does car and truck after…read moreequipment----that company was horrible to deal with---I'm glad I moved on to this company--Tracy could not have been more helpful---better price--great installers--all on time---best decision I've made in a while

I'm embarrassed to say how bad my Jeep was. Inside and out. Worth every single penny!!!! Go…read moresupport this local business, you will not be disappointed!

I can't say enough about these guys. I came to them with a partially completed electrical job. They…read morehad an opening first thing the next morning and sorted the issue for a fair price.

Great place to get strobe/ safety lights installed on your truck- big selection and mine was a…read morequick install. They also do alternator and starter repairs. Perfect place for classic car enthusiasts to get work done. They also do oil changes.

Great customer service. Went there and had my truck audio problems diagnosed and was given honest…read moreoptions. I chose a new radio and it was installed in less 2 hours the same day. Thank you ! -Junior

I would give zero stars if I could…read more I had my vehicles windows tinted for the first time at Stereo1One on June 27. Almost immediately, the tint developed small bubbles from dust/dirt under the tint, so I brought my vehicle back on July 6 to have it redone under their lifetime warranty. Unfortunately, the second tint job also had bubbles and scratches in the tint film, showing the same lack of quality workmanship. On July 13, I returned to request a refund and have the tint removed, but I was told there was no manager on duty and no one could help me. I had to come back again on July 20, only to be told they would not issue a full refund. Instead, they offered me a $200 refund if I agreed to keep the defective tint. After paying around $530 for the upgraded carbon tint, I wasn't about to accept paying hundreds of dollars for a tint job that had already failed twice. With no reasonable resolution offered, I agreed to let them tint the windows a third time under the lifetime warranty. When I returned to pick up my vehicle, they simply handed me my keys and immediately locked the doors for the day. I didn't even have the opportunity to inspect the work before they closed. Once I was able to inspect it, I found additional scratches in the tint film, meaning the third attempt still wasn't done correctly. It even looks like lighter or different colored tint, which makes me believe they put the downgraded standard tint on. Since June 27, I've had to make four separate trips to this shop because they have repeatedly failed to provide a quality installation. A lifetime warranty means very little when the same defects keep happening and the solution is simply to keep redoing the same poor work. What disappoints me most isn't just the poor workmanship--it's how the situation was handled. After multiple failed installations, I expected the company to stand behind its work with a reasonable resolution. Instead, I was offered only a partial refund if I accepted a defective product, and after the third installation I wasn't even given the chance to inspect the work before the shop closed. I expected professional workmanship and customer service, especially after spending hundreds of dollars. Instead, I was left with repeated bubbling & scratches in the tint film, multiple wasted trips, a denied refund request, and a third tint job that still wasn't right. Based on my experience, I cannot recommend Stereo1One.

We needed our emissions tested on our vehicle. We chose Nelson's because it was close by and family…read moreowned. That was a *mistake*. The owner, Cindy, came up without wearing a mask. When asked about it, she stated "I don't need to do anything I don't want to." She then proceeded to get into OUR car WITHOUT a mask and do the emissions inspection. When confronted again about not wearing a mask when in an enclosed space in OUR personal car, the response was "I don't need to do anything I don't want to; the virus isn't airborne anyways." Obviously, that is factually incorrect, but I don't believe the owner cares. IF this business wants to conduct themselves in this manner, they should announce publicly "we don't respect you and will not wear masks". They are endangering the health, safety, wellbeing, and lives of others with these reckless actions - had we known this was their policy,, we would have taken our business elsewhere. Those that agree with the owners principles could still frequent the business, but those of us that believe the science should not be subjected to their ignorance. The state should also NOT be driving business (as an "approved" vehicle emissions inspection facility) to a facility that is FLOUTING the state's own mask mandate.

My husband has a 1995 Saab that he refuses to part with, it died in the middle of an intersection…read morelast week, we had the car towed to Nelson's and they took great care of us. They diagnosed the problem, found the part and got the car back running. We were charged a more then fair price and the owner and his wife were very nice!! We will definitely be using them again!!