I took a friend here for a planned minor surgery. There is a nice area to wait calked Surgery Waiting that has comfortable chairs. The lady thete, Tiffany, was soooo polite and spoke with such class. It was very nice to interact with her and she is the main reason for 5 stars. The people in the cafeteria and front desk were polite, too. The facilities were clean, bright, and modern. All in all, it was very pleasant. A+ read more

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If you're going to the Emergency Room, bring camping equipment and food-- the wait is OUTRAGEOUS!

The ER is the absolute worst in the area. The nurses treat you with contempt and have no compassion. There is one woman who works at the front desk and her only function is tell people to sit down and not ask questions. read more

We took a sick family member to UNC hillsborough. Although he finally got good care. The day before his surgery we had to wait 8 hours only not be seen that day and sent home. Like the old Ratt song there was a lack of communication! Only a year before he received great care at UNC chapel hill. In America pray your health last to old age(if you make it) or you're screwed. read more

UNC Health Care - Hospitals Near Me - Hillsborough, North Carolina

What a different experience visiting this Hospital, if your so tired, drained and complaining of over worked to a customer , is not professional at all. While being here I can't recall that One staff member mention name or what they are doing? While being treated staff eating food while performing Procedures. Is this the new norm? read more

Not all places especially Healthcare is peaches and cream but this one is close enough and highly recommend the staff for most parts works well together and treat patients as if they are their own family member especially the demented patient's. They handle the patient's who are not happy about sitting in the waiting room very well even when they are upset and cursing they remain professional and I would bring myself and loves ones here even if I needed to be transferred out because I know my first start of care will be exceptional and peaceful. read more

I've always had a great experience here with the Minimally Invasive GYN department. I've seen a few different providers, but Drs. Renee Sullender and Asha McClurg always put me at ease, answer my questions thoroughly, and have helped me with paperwork I've needed to submit for school and work because of my condition. read more

Wrote a review yesterday 12/30 about a tech hurting me during a mammogram and ignoring my pain. Supervisor of Mammography did call me in the morning the next day 12/31, addressed that problem, and had me come in to evaluate the wound and treat it. She even gave me her direct phone number. The first mammogram had indicated that a second mammogram and possibly an ultrasound would be necessary. I have met my 2025 out-of pocket, so if the tests were done that day, the 31st, I would incur no further costs. Karie, the supervisor, went above and beyond to contact my family doctor, get orders for the mammogram, then scheduled me into the main hospital at Chapel Hill and personally did the diagnostic mammogram. It showed I needed an ultrasound and it was able to be done immediately at UNC Chapel Hill. Karie and the techs there were wonderful. Karie has also scheduled a meeting with a tech this week and entered notes into my chart that will avoid this type of incident. Apparently, as women age and their skin gets thinner, it is quite common. read more

Technician tore breast during mammogram. Supervisor was to call me but didn't. Technician told breast was sticking and ignored me telling her it really hurt when she peeled it off the plate. Took 5 or 6 more files while I was in pain. It's excruciating.​ read more

My wife and I went to the Emergency Department at the UNC Hospital-Hillsborough on Tuesday. We had previously gone to a UNC Urgent Care office because of a vaginal bleeding problem my wife had. They told her they weren't equiped to do the necessary tests there and we'd have to go to the ER instead. So we went to the ER in Hillsborough where we waited over 3 hrs without ever seeing a doctor even though they didn't seem that busy. It was explained to us when we complained, that people with more 'serious' problems were being seen first. At that rate, it would seem we'd have to be the only one in the waiting room in order to be seen. They should have a 'first-come, first-serve' policy with only really urgent cases coming before. Quite frankly, it seemed like it was discrimination for some reason. UNC needs to seriously reconsider its ER policies before it gets sued. read more

UNIVERSITY OF NORTH CAROLINA HOSPITAL has done everything it can to continue to obscure the prices it charges patients for procedures. CMS now requires every hospital to post a machine readable file showing list prices, cash discount prices and payer negotiated rates for all services & procedures. Instead the UNC HOSPITAL has a consumer interface that has some of this information but a user needs to scroll through one procedure at a time - see https://www.unchealthcare.org/about-us/billing-and-financial-assistance/chargemaster/. The interface isn't searchable, sortable, or consumer friendly in any way. What is UNC Hospital hiding? Other hospitals in the area show prices, so why wouldn't UNC want to show prices to help patients understand what to expect? Are they perhaps charging too much compared with the other hospitals in the area? read more

UNC Health Care - UNC Hospital shows 5,011 procedures with no way to search. Users can only view one procedure at a time by clicking an arrow. - Hospitals Near Me - Hillsborough, North Carolina

Unc hillsborough orange family medical the Dr's are great but the office staff are rude hateful and useless .been going thete for about 35 plus years always liked it till the office manager tammy and her staff have ruined this place !! read more

A nightmare! The indifference to human suffering borders on pathological. We sat for 6 hours in the ER waiting room before a Dr. would see us. My partner had a burst appendix and was in constant excruciating pain. But UNC Hillsborough does not believe in triage. First come first kinda served... After finally being diagnosed, we were told no food or drink before surgery. The surgeon and their team were coming in 3 hours. Now we waited 8 hours more of agony, no doctor, no water, and no surgeon. And we keep being told that nobody knows what's going on. read more

The majority of my experiences with UNC Health have been in Chapel Hill and I am NOT a fan of UNC Health Care because of my Chapel Hill experiences - 0 stars, 2 thumbs down. I'd rather chew pollen-covered glass shards than go to UNC Chapel Hill for health care. The Hillsborough campus... Chapel Hill's polar opposite. Wow. Just, wow!!! The staff is soooo much nicer. They're professional & friendly. And they're helpful. Like, happily proactively helpful! Going forward I will be scheduling as much of my care in Hillsborough as possible. Easy to get to. Plenty of parking. read more

Worst place ever go anywhere else but there. Was treated terribly and there patient relations and all their staff are rude and unprofessional have never experienced anything like that read more

The emergency room wait time is ridiculous! You sit in the ER and watch people WALK in AFTER you, but get called in the back to be seen (NOT TRIAGE) before you. And the best the charge nurse, Emily can say is they are doing the best they can....DO BETTER UNC E.R.!!!! read more

Thank you DANA for being the ONLY person in UNC's Financial Aid dept who is both friendly AND capable. No one else I've dealt with in the whole application process was both. April- application #1...disappeared into the UNC ether. USPS'd July- application #2 ended up with an extra bank account attached to it that WASN'T OURS. No, I didn't stick a random stranger's bank account to our app, but for some reason THEIR mistake got our app denied. 1/2 & 1/2 USPS & MyChart uploads. Oct- application #3 All MyChart uploads. Again and again and again b/c it wasn't working. Every call resulted in being told or receiving letters to the effect of "you're missing documentation." Lady in call center was friendly and trying to help but unable to, lacked the power to get anything done. 2 stars for she-who-cannot-be-named. One guy, Napoleon, was a straight up incompetent rude-ass douche nozzle. YEAH I hyphenated that shit. He needs to take a trip back to the personality store and stay out of the clearance section this time. Their manager, Chevelle or Chevette or Corvair whatever her name is, couldn't even return a call. Nor do they have a survey or questionnaire anywhere for "feedback on your experience" like they do for a hospital stay. 9 months after starting the process, props to DANA. ONLY DANA. (No Zool). Everyone else gets a zero, or a 3. Avg it out and the whole dept gets a 3. P.S. I know they're busy. I know Covid made them overworked. Hire more people. There's no shortage of folks who need jobs. But we've been approved for 100% financial aid every yr for the last few yrs. Now I'm unemployed so we make less than every prior yr. So here shouldn't have bene ANY question of our approval this yr. Shouldn't have taken 9 months. Ludicrous. read more

Hillsborough ER - Absolutely unprofessional, lazy, and incompetent. They take one set of V/S, no monitor, no IV, nothing. My wife is 30 weeks pregnant and they cannot even check fetal heart tones. Abd pain, N/V, HTN, etc. Absolutely useless and should NOT even be considered an ER. read more

I had some oxygen issues, was directed to UNC Hospital Hillsborough. This was a wonderful hospital a couple of years ago but my experience tonight was terrible. Unfriendly staff, checked me in took my blood then told me I would have a 4 hour wait. I have tried to call, no answer, snotty receptionist. Just sad to see a first class hospital fall like this! read more

I went to this hospital after being in a car crash. I was only there about 10-15mins from check in to discharge. They did not do a thorough check at all. They told me to rest and that pain following a car accident is normal and that I should be fine. Then proceeded to prescribe me a medication clearly told them I was allergic too. The nurse had to Google and his answer was " oh well if the reaction is only minor (nausea, upset stomach) then you should be fine" ....ummm wtf. I left in pain and my feelings were hurt so bad cause I felt as if they didn't even care to try. Since I was still in a lot of pain I made the decision to get a second opinion. My bf drove me a hour away to Wake Med where a thorough body check was done including scans to check my head, back, chest and foot. Turns out I had a broken foot. If I had taken the advice of this UNC hospital I'd be walking around with a broken foot thinking I was just bruised. read more

Used this hospital for surgery by doctor I had great experience with in past. He did great job but hospital not so great. I would say they are short staffed on all levels regarding patient care. Most staff are nice hard workers but a few are not. The call in cafeteria is a joke, 30 minutes waiting to place meal order. I never did receive my regular medications on time. And the check out process was like the great escape, just get me out of this place. Pretty building but cold and hollow inside. read more

Just had surgery to remove a cancer tumor. The staff could not have been more attentive with caring personal attention. While some might feel it inconvenient I give the hospital high marks for their COVID-19 policies. This hospital was not my first choice simply because I did not know them. My Doctor from the UNC Cancer Center suggested we use them. I am very glad I did. Regardless of how my case ends up resolving itself, I will always be grateful for the caring expert care I received at Hillsborough Hospital. I highly recommend them. read more

My husband is currently in the waiting area of the UNC Hillsborough emergency department. He was at an appointment nearby, and when he checked in his BP was 205/134, so they immediately sent him to the ER. He is at an elevated risk for stroke and has had a TIA in the past, and is experiencing a severe headache, dizziness, and blurred vision, tingling, swelling, and asymmetrical drooping to the right side of his face, the same as with his TIA. When he was triaged, his BP was 181/117, and an EKG was completed, and he was sent to the waiting area. After over an hour had passed, he again expressed that he is seriously concerned that he may be having or have had a stroke, and his blood was drawn and he was sent back to the waiting area. He has now been waiting for over an hour and 40 minutes. He is scared, I am panicking, and his case is being treated as if it is lower priority when he is very possibly having a STROKE. This is totally unacceptable and negligent. I hope for UNC's sake we are wrong and somehow his blatantly obvious stroke symptoms are somehow something else, and he has no permanent negative effects from his current condition. read more

Professional medical providers. Courteous ancillary staff (Lab and radiology.) Excellent service over all. I'm totally confident in this hospital. read more

This hospital staff and MD's are a joke! Wanted to put my dad on hospice because he has pneumonia because he was some what groggy. Pneumonia wears you out and makes u weak don't they learn this in med school anymore?...it effects every person differently. If the family was not there from breakfast to dinner my dad would have starved to death cause no staff would have fed him period! He was suppose to be turned every 2 hours but was not it was every 5-6 hours if your lucky....my dad is paralyzed on the right side which means he can't move his right leg and leg. Did they float his heels so he wouldn't get heel ulcers? The answer was NO! The family basically had to be there all morning and to around 7 pm after we fed him dinner. The non-merciful doctors wanted to DC him as quickly as possible and put him on hospice....what a joke! My dad is alive and well with no issues now. He just got back from Walt Disney world and even rode some rides.....hospice WTF? FYI be there with your family everyday period and get involved with their treatment, etc.....the Doctors here are not trained well and if your 70+ good luck this place does not truly care if u live or die. I know I was there everyday till my dad got DC home. Thank God we didn't give up on him like the doctors did or he probably wouldn't be here today....guess what he was never put on hospice and is thriving and very active.......DO NOT GO HERE if YOU care about your Loved One! This place should be ashamed of themselves. Never will be back Ever....worst experience my family has ever had. Don't be fooled by the hospital being somewhat new, you can put lipstick on a pig but it's still a pig! Terrible just plain terrible! read more

It's a beautiful brand new hospital. It's just too bad that the staff are unprofessional and rude. I'm afraid to leave my mom here alone with these unpleasant folks. Come on healthcare workers, if you really do not have the well-being of others as a priority, do us all a favor and find a professional that you really like to do and kick rocks. read more

Been to The ER a few times for myself and family members. Each time the physicians were quick and spot on with their diagnosis and treatment. Follow up care with referred practitioners was also great. read more

beautiful new hospital with free parking. i didn't find the staff as rude as the other reviewer but this place is sad. Visiting a friend having surgery, I have never seen a hospital staff more sickly looking and obese. Your supposed to be health care providers and you look like that. Head down to the cafeteria for some lunch and found only fried foods. Seriously? I had to check the gift shop see if they were selling cigarettes. Really sad. read more