I hired L&L for a home renovation, but unfortunately, my experience was disappointing…read more Communication throughout the project was inconsistent -- updates were rare, and I often had to reach out multiple times to get basic information. This lack of clarity caused delays and unnecessary stress. In addition, the quality of the work did not meet expectations. Several areas were finished hastily, with visible flaws that required additional repairs. While most of the team was polite in person, the overall execution and attention to detail fell short. I will not recommend.

The L & L crew did a fantastic job replacing my outdated 1993 vented fireplace insert,…read moredemonstrating top-tier craftsmanship from start to finish. They were extremely detail oriented, professional, and personable, making the entire installation process smooth and stress-free. I could not be happier with the excellent service and the modern upgrade they provided for my home, which included all new tile work and a granite hearth.

It saddens me to have to write this 1 star review, as I was looking forward to eventually writing…read morethis business a 5 star, as I was ALSO looking forward to working with Vinny for MANY more projects and years to come... Please Note: I write this review ONLY to inform "you" of my experience, nothing more, as I did and/ or still DO like Vinny, just bothered by how things ended... With that said I do NOT discredit his 5 star reviews, but yet, I will NOT give credit to how he handled some parts/ prices of the job, and most importantly, how he handled the situation with me BEFORE the job was ever even finished: I just bought a house and upon moving in, a copper water pipe in the ceiling burst 2 days later (due to freezing temps), Welcome (to your NEW) home! So I contacted Vinny who quickly rushed over and helped address and remedy the situation. I was extremely happy and relieved with how fast, attentive and friendly he was to me and my unfortunate situation. He said mold and/ or black mold is very common here in TN, and we should NOT take any chances, to which I did NOT disagree: Better to be safe than sorry. I would much rather be proactive NOW, then forced to be reactive later, when it's "too late" by then... So very quickly the ceiling got ripped out, as did the insulation, and not having a truck, Vinny dropped off a dehumidifier as I was told it would help to dry out the room. I wanna say I was charged $2,500, give or take; I thought that to be kinda pricey, but ok... Then after that was done, he had framers come to re-frame the ceiling... Was that needed...? I'm not sure, but this where the story takes a turn after I was charged another $2,100 for the framers... : Not only did the framers cut the wire to the thermostat in that room that I was never even informed of, but this was right around Christmas, so the temperatures were extremely cold, windy, and rainy, and not having a thermostat to keep that room heated at all, and not having a ceiling with any insulation, made it ALL even that much worse. When I told Vinny the wire to thermostat was cut, he said "happens..." Oh OK, cool... Thanks... So now I had to hire an electrician to fix that wire, which not only cost ME $350, but he also said "Hey, this EXPOSED wire is 'hot!' This is NOT safe to have a live wire exposed like this!" Then to make it even worse, once it got fixed, as it had to be to "code," he had to put in 2 boxes, BOTH with covers! So now my $2+ million dollar house has 2 plastic covers next to each other in the ceiling... LOL... Looks great, thanks a lot... Pictures below: Then I had an HVAC guy come that was referred to me now that the thermostat has been fixed, before the insulation and drywall can get put back in ceiling... When he shows up, to make a long story short, he said "WTF happened to your ceiling!?! Why is the ENTIRE ceiling removed?" I told him a water pipe burst, and he said "That's not right to have done this because of that. Why did he re-frame the entire ceiling?" I said I don't know... "Why did the framers put sister beams to all of them?" I don't know... "They didn't even really re-frame, they just nailed new wood to the existing wood that was already there. Maybe replace the wet ones, but not sister every single one of them. Does your contractor even know what they did?" Does he know they did this...? Did he see/ approve this?" I don't know... And because I'm not a contractor or someone who knows anything about how to fix homes, I might never know if any/ all of this was ne. But nonetheless, the HVAC guy then said "Call your contractor, I would like to talk to him..." He had his convo with Vinny, asking him why this and that was done, and it looks terrible, and Vinny hung up on him... So anyways, I believe it was the next day, maybe 2, I called Vinny to ask him what the status is on completing the job, since he had previously sent me another invoice to complete the job that was going to cost me another $4,000... So from start to finish, this is going to cost me $10,000!?! Starting to feel like I might be getting taken advantage of, but whatever, it needs to get done right... Vinny answered and said in a nutshell, "I do not appreciate the drunk guy that called me, I was doing you a favor! I was making no money on this job! I don't care what you do from here, I'm not working on this job anymore with you, or on any job for you in the future! Take care!" And hung up on me... Ummmm, WTF just happened...??? Did he just hang up on me...? Did he just hold me accountable for a conversation that he had with someone I didn't even know? I would/ will NEVER hold someone else accountable for a conversation that they have with someone else... Ever. So I was forced to find someone else to complete what Vinny started, and pick up the pile of trash that Vinny's crew left in the front of my house... So as I said at the beginning, this is NOT a "hit piece" or a hate piece, this was just MY piece and NOTHING more...

This guy is a tile setter who passes himself off as a contractor from California. He's a nightmare…read moreto work with.

if I could give Charles a negative 10, I would. Charles completely ruined our home. He did a mast…read morebathroom renovation that was the worst workmanship we have ever seen. Tiles uneven, uneven grout lines, uneven flooring.....a total unprofessional job. After he was done water leaked, poured into our basement. Aftwr contacting him he said he would not honor his warranty. We were completely stuck. we had to completely rip out the bathroom, down to the studs. Had I known he was completely incompetent I never would have hired him. we will be taking legal action.

GREAT experience working with Charles. We're doing a lot of renovations to our home and have had a…read morelot of contractors come through our house. Charles is the best. (Believe me -- we have LOTS of frustration with some of the others!) Charles gave us a quote at the beginning of the job, and then stuck to it. That alone earns him five stars. We were never in the dark. He constantly communicated to let us know what was happening, what he was doing, and the next steps. It made it so much easier to manage our project. He even made special / extra trips out to our house to take care of little details that we hadn't even noticed. Charles is a professional. He gets it done, and he gets it right. That's gold. If you can get a space in his busy calendar, I suggest you grab it.

perfectionist: Completed a full bathroom and closet remodel for me and I'm over excited with the…read morefinished design 10 out of 10

I hired Emmett to put in a retractable screen door. Purchased the door from Home Depot and it had…read moreto be custom made due to the sliding door was smaller than the average door. Emmett gave me the measurements then once he went to install it he said it was the wrong size. He told me not to worry he could take it back to his shop and fix it. He left and didnt return for 2 months. He was leaving to go to Las Vegas so he showed up with his assistant and then left for the assistant to do the install. The assistant couldn't get the door in right so Emmett had to come back and between the two of them they said it was completed. This was July, once it was finally cool enough for me to use the door I opened it and found the screen wasn't right. It is hard to close and it doesn't retract back as it should. I paid 424.00 for a custom screen door and he charged me 1,200.00 to install. When I texted him that the door wasn't working he didn't respond. He was camping and couldn't be bothered. He finally showed up to look at it and said oh this is not my problem it is a Home Depot problem. Of course Home Depot won't touch it because Emmett fixed it. I wouldn't recommend this guy to work on anything in your house. He definitely doesn't stand behind his work and he over charges for subpar workmanship,

Tim Wilgers at Celebration in Walton's Grove was an excellent resource. The entire process went…read moresuperb with him helping us along the way. The process was agile, and where there were issues, Tim helped get them resolved. We ran into an issue towards the tail end of the process, but we were able to work with Tim and Celebration to get it resolved to our satisfaction. Overall, I feel lucky to have found Celebration Homes as they are semi-custom and could really offer us everything we wanted in our dream home! You read about home builders that try to cut corners or refuse to do stuff after you sign on the dotted line, however Celebration is not like that. They truly have pride in their work and I am so pleased with our end result.

I would definitely recommend bringing in a reputable builder to inspect a celebration home. The…read moresubs that they use are mediocre at best and crappy to be honest. I have owned my home for almost 2 years and have invested several thousand dollars trying to bring it into codes all the while being mocked and ridiculed by the builder because I was pointing out the flaws. From the electrician to the plumber to the painters and finishers they fell way short of what quality work is supposed to look and feel like. The only sub that got it right in my book is the HVAC contractor and he went out of his way to make sure my house was warm in the winter and cool in the summer. Shout out to Claud Heating and air conditioning. Everyone else involved in the build should have all their licenses revoked and be banned from ever being allowed to build much less sell another one of these houses. Good luck if you screwed up and bought a celebration home. The Carpet Den in Franklin,Tn. can't spell LVP much less lay it. The plumbing contractor wouldn't know how to lay a shower pan if he had a YouTube video to help and the electrician, oh my the electrician, I am betting they get electrocuted a lot on the job site. Timberland cabinets really needs classes on how to mount cabinets before they are allowed to quote another job seeing how I had to add blocking in because my cabinets were falling off the wall and they wanted to argue with me. I will add pictures if google allows me and if they don't just ask and I will gladly supply you with them. Good luck if you buy a Celebration Home, you will need it!

Mike is the REAL DEAL! He showed up on time and worked non stop to clean concrete sidewalks,…read moredriveway, patio, back porch and front porch. He uses a multi-step process to ensure the finished product will remain clean for longer than just basic power washing. He takes great care to clean every square inch and does not cut corners. There are no swirl marks or stripes left behind, only beautiful clean concrete! Please give Mike with Top Shot a call if you are looking for someone you can count on to make your concrete look new and stay clean with his additional extra touches! We will definitely call on him again when the time comes to get everything refreshed.

I am amazed at how great my house looks! Mike did an absolutely amazing job from top to bottom, my…read moremetal roof looks as good as it did when it was first installed. The whole house looks new again. And I have to mention the concrete porches and walkways, which were covered in red clay mud stains. I highly recommend and will definitely use he again. Thank you Top Shot!

I haven't used Tony for flooring but I did buy a Traeger Grill from him. He delivered it, set it…read moreup, and gave me a free cover for it (which wasn't in stock at the time but he made a second delivery to bring it to me). In my opinion, if he put this much care and service into a grill purchase then I would think he would do the same for flooring.

Tony was great to work with and the crew was polite and respectful. We looked at Lowes originally…read morebut decided to go elsewhere after the employee listed the charge for this and the charge for that etc. Plus the timeline for Lowes was ridiculously long. We couldn't be happier with our new floors and plan to use TR Installations for two more rooms in our home. Highly recommend.

Sherlock built our home in 2017 in six months. We had a great experience working with them, very…read moreprofessional and the contract price didn't change a penny. Make sure and do your walk thrus, we did catch some things but they were quickly fixed. If you make changes after you sign with them, you'll be charged but that's standard. What's not standard is that the contract price is the final price no matter how long it takes. Fair and easy to work with I think. We've been in our home six months and love it, only a minor issue with doors and they came right out and fixed.

Best home building experience I could have imagined!! I have so many good things to say it will be…read morehard to keep it short. Starting with Shad who walked me though the entire process of what a build would be like and worked closely with me to come up with the perfect floor plan. He answered all my questions and never made be feel as if i was bothering him with some silly questions I had. Next, Thaddeus who was our contact through the entire build. He was our life line through the process and made sure to communicate throughly any changes or updates. He was always happy and available to answer questions or explain changes. He is super organized and really knows what he is doing and does it well. Lastly Trevor who was on site with the contractors and making sure everything with the house was going smoothly. We didn't have much direct communication with him expect for walkthroughs but if we had questions about anything specific on the job he would jump on the call to explain it to us and what our options were. He was great during the walk throughs to make us feel comfortable with what was going on and would be the first to point out something he felt wasn't up to standards even if we missed it, and have it fixed. We were building from out of state and were very nervous about the communication with a builder from so far away. Little did we know Sherlock Homes Builders would be excellent in this department, They kept us updated weekly, often sent pictures of new things happening and if we asked from more or specific photos of something they got them to us quickly. They accommodated our tight schedule with flights to TN during COVID and made sure we had all our appointments for finishes lined up. All the vendors they used were very helpful and had great products. All this added up gave us the dream home we had hoped for in the end! We have now been living in the house almost 2 months LOVE it. The small things that have come up that have needed repair or we noticed weren't quite as expected, they have been quick to get someone out to take care of the problem. And follow up to make sure it completed and to our standards. I would recommend Sherlock Homes Builders to anybody looking to build in Middle TN!!