I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

Car shopping is probably my least favorite kind of shopping, but this experience was different…read more Brad made the whole process feel easy, comfortable, and honestly way more fun than I expected. His sense of humor kept me laughing, while his knowledge and patience made me feel confident I was making the right choice. I never felt pressured, just taken care of. I'm so happy with my new Jeep and grateful for such a great experience!

Our check engine light came on and we have an extended warranty so we took it to the shop that was…read morerecommended by our warranty. Things started getting weird when the shop said they would call and they didn't. This happened 3 times. Then they said that they found work that needed to be done. They told us things were really bad, but provided no misfire codes they just said it was not running well. We had not noticed that it was not running well. Then he said that our catalytic converters were misfiring like a "mofo". He asked one of the techs to run the codes and this took over an hour. They could not find our keys. I offered to let them use our other set to get the codes for us. Then Lee was very unprofessional and was talking about how he was going to have to have a conversation with another tech who they suspected locked them in the tool box. He showed us the computer and it said that the catalytic converters were bad and misfiring. When he showed us the computer it said "(000 misfires)". Meanwhile the mechanic found that the transmission was leaking and that was approved by the warranty. Later in the week while they were working on that they found some other issues. While they were waiting for the warranty's answer they put the transmission back in and charged us for 3 hours of labor. Upon talking to the warranty company we found out that they approved to pay for those 3 hours as well so they were double charging. The warranty decided to cover it to cover us as their customer. we were later charged $268 in admin fees for 4 emails between the owner and the warranty company. The warranty company sent us time stamps on that conversation and it did not take all day like they said it did. On top of an admin fee and double charging we were charged $292.80 for them to clean the mud off the bottom of our truck, bolts "that were no longer usable", lines and fasteners, and removing dirt so the bolts would be flush. They also charged us $20 per bottle of cleaning supplies and they cleaned it using break cleaner, which is like $4. They said they gave us a discount, but their numbers were never matching up. It also took them 4 hours to run the numbers. We were told the vehicle would be done at noon and we called a little after noon to get an update. They told us they were still crunching numbers and taking the truck for a long test drive and it could be picked up in about 45 minutes. Over the course of the test drives while they had our truck they used close to a half a tank of gas. We got there around 1 and they were still running numbers. The owner showed us all of your emails and made himself sound good for "going to bat for us" even though we said we were cc'd on the emails. Then he gave us a tour of all their work to make themselves look good. He also admitted that our catalytic converter did not need changed. The numbers were not ready until a little before 4. Over the course of us working with them Lee mentioned multiple times how horrible warranty companies are and how he believes they are a scam. There were definitely some shenanigans going on at this shop. On top of this there was a little bit of cash in the center console that we forgot to take out and it is no longer there. Thankfully it was only like $25. There are multiple reviews stating that things were stollen. They have signs saying they are not responsible for lost or stollen valuables while the car is at the shops. We were assured that our truck was ready to go and should run great. They knew we were going on a trip across the state. We took off for our trip and the engine light came on when we arrived at our destination. We went to run the code and it was for the part that they had fixed. We called them as soon as they opened and told us to take it to an AAA certified mechanic in the area. They were thinking that the truck likely needed more transmission fluid. They said that torque converters come pre filled, but when we talked to another mechanic they said that is not true. We took it in and they determined that the transmission was shot. They also were trying to figure out the exact work that Top Tech did and upon looking at the invoice we got they told us we got ripped off. We asked Top Tech to communicate with that mechanic and they refused to call. We called Lee a couple times and he kept saying he would when he was not busy. The other shop that it was at called our warranty company and they decided that we likely could baby it home. Since Top Tech did not contact the shop like they said they would. We just paid the bill even though they said they would cover it, but they stopped communicating. We got outside Missoula and broke down. And then we took our truck to a mechanic that my family has used for years and they determined that the transmission was shot. They looked at the transmission and noticed that Top Tech should have also looked at some of the lines connecting the transmission because those were leaking.

Worst ever! Charged me $850 to replace a battery and not fix my car. They never called me, and…read morenever had authorization to change my battery!! Liars Never go here!!!

Dan McHenry and the entire crew at Twisted Vintage are easy to work with, honest and don't cut…read morecorners! My 1969 Plymouth Barracuda was restored by "Team Twisted" and I am forever grateful....and, I walked away with some awesome friends which truly matters a lot to me! Thanks Twisted Vintage for seeing the vision and taking the time to do it right! You're the best!

Short answer: You will NOT be disappointed with your visit to VW Billings!…read more Within 30 minutes we had a deal and a handshake on a used 2012 Passat TDI! Not the kind of thing you see very often at all in the car biz. Everything was at my pace and didn't feel obligated to rush into something that I didn't want to. Bought the car at a killer price (a price LITHIA told me was way to low and impossible). Eric Tipton (sales), Laraine (internet manager, and Anna (financing) were all fantastic INCLUDING the sales managers. This was my first VW but i feel that if it were any other brand i would want to give the first shot at this dealer because of there outstanding performance great attitude. Great job VW Billings, Keep up the good work!! N. Belden

Went in for a tire issue since the tires were purchased there; left hours later (with an…read moreappointment) with no repair and $3,000 worth of 'recommended services'. One tire registered at 141 psi on their color coded handout, but they weren't worried about it- since it was 'just the computer'. I assume they didn't fix the tire because they wanted to sell me 4 new ones - mine 'almost' didn't pass. The personnel I interacted with were very professional and helpful, but I came away with the impression that the business model is more about helping make money than it is about helping the consumer. I will need new tires soon and be taking care of needed maintenance, but not from a place that takes 3 hours to do nothing.

price I was quoted was $450 I was billed $1200 after freaking out and complaining I was told…read morebecause I have a handicapped son and was a good father he'd charge me $850. The brake work should have taken ~ 3 to 4 hours and it took them 3 days. The mechanics are incompetent and Darin the owner is a SCAMMER! He will drain you of all your time money and patience and then get mad at you for their lack there of.

My dad and I had driven into Yellowstone National Park when my rear breaks started making noises…read more We turned around and headed back to Billings. The lady at our hotel's front desk recommended top tech. I called after 6PM on a Saturday evening and got the owner, he told me to bring my car to his shop. He confirmed that I needed new rear breaks and explained that he's not technically open on Sundays unless it's urgent. The labor is double time as well. At that point cost didn't matter because I needed to be back in Minneapolis on Tuesday for work. Daren went above and beyond to get us back on the road. All of the necessary parts were readily available and the job took less than four hours to complete. Daren took the time to explain exactly what went wrong with the rear breaks and he explained everything he did to fix them. Daren even bagged up the old parts so I could take them into the Toyota dealer who "checked"my breaks before we headed to Montana. I could tell he was as miffed as I was over the Toyota dealers "break check." Daren truly saved us from being stranded in Billings until Tuesday. I highly recommended Daren and his team. Billings has a gem of a mechanic.

They did work on my front end. 5 months later I was driving down the highway and my front ball…read morejoint snapped off. Luckily no one was injured. I called them and explained what happened they refused to warranty any of their parts or service. They also refused to fix it within a reasonable amount of time and told me the earliest they could get to it was two weeks later. Horrible job and horrible customer service.

During our move to Billings the transmission in my sons F150 went out. They diagnosed the issue,…read morehad the transmission rebuilt and got us the truck back in a timely manner. They have my business for years to come.

I needed some work done on my Jeep and I was on a tight timeline due to a cross-country trip. Jeff…read morereturned my message quickly and got my Jeep in quickly so I could go on my trip. I was pleasantly surprised by how reasonable the work was as well. Highly recommend this shop.

From the owner: At Big Sky Offroad we are dedicated to 4x4 and offroad motorsports. With over 30 years of…read moreexperience we strive for customer satisfaction with personalized service and quality parts. We are also dedicated to keeping your daily vehicles maintance and repairs done properly.