I am very impressed James! He is soooo cool Guy and feel comfortable. He did amazing job. I Will return back next year. Thank you James. I feeling so much.better. read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

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TL;DR: I came to this salon three separate times, spent over 9 hours total, and still did not receive the hair we all agreed on. I left in tears, and the owner told me to "come back when I was done being hormonal." I am postpartum with PPD and PPA, and this appointment was meant to be my first act of self-care for my 40th birthday. After three appointments and more than nine hours, I did not receive the hair color or haircut that was agreed upon, despite multiple correction attempts. I hadn't had my hair done in nearly a year. I was 2.5 months postpartum, breastfeeding, and turning 40, and decided to treat myself. I brought several reference photos for both color and cut. At every visit, the stylist -- and later the owner -- reviewed the photos and confirmed the goal was achievable. Day 1 (4.5 hours) I left with the opposite color (light, ashy highlights instead of warm/chocolate tones) and a cut that did not match the reference photos. Once home, I noticed the cut was crooked and choppy, with uneven, blunt face-framing pieces. A correction appointment was scheduled. Day 2 Another stylist reviewed my reference photos and again agreed the goal was achievable. Midway through the appointment, my stylist began rushing due to her next client. By the end, my hair was toned so dark that no highlights were visible, essentially returning me to my starting color. There was no time left to fix it, and I was told it would "wash out." I left with damp hair. Day 3 (with owner supervision) Because refunds are not offered, I returned for another correction. The owner reviewed my photos and again agreed on the goal, without raising concerns about red undertones or feasibility. My hair had to be toned three times, and at the end I was told the look was unachievable due to darkness and undertones -- information that was never communicated at the start of the service. The final haircut includes shorter, uneven layers that were not requested and are difficult to style. Most concerning While visibly upset and postpartum, I was told by the owner to "come back when I was done being hormonal." Although she said this was meant in a kind way, it was inappropriate and unprofessional. I arrived calm and clear at each appointment; the distress occurred only after the appointment extended far beyond the expected time and I became physically uncomfortable from breastfeeding. A discount and gift bag were offered, but the service ultimately failed to deliver what was promised, and the interaction crossed a professional boundary. I will not return and cannot recommend this salon. read more

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James is Great! Love my cut and color every-time. I am always unsure what shades of blonde and reds I want and he nails it every appointment . The salon is clean and everyone is very friendly . read more

I went in and got green highlights in my hair by emalee and she did such an amazing job!! i could not be more excited about my hair everyone in the salon made me feel so welcome and beautiful by the time we were done everyone at the salon had the best energy i would recommend everyone i know to come visit them!! read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

Booked an appointment with Rose for Sunday at 2 PM. Rose called me at 1:45 and told me that she would be a half an hour behind. I show up to the salon. Rose is in the salon, doing her friends hair and then proceeded to tell me that she can't take me today. I'm leaving tomorrow out of town for a funeral. What a crock of shit. No wonder she's the only one that didn't have appointments booked. You should've seen the chick's hair that she was hacking up. read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

Extremely shady, unprofessional and poor customer service. Was a first time customer who was unable to make my appointment due to unexpected illness. ZERO accommodation or care from staff. Only care about their "policy" and "agreement". Extremely eager to charge your card ahead of your actual appointment time rather than provide good customer service. They must be hard up for money. Worst service from a salon I have ever experienced BY FAR. Would not recommend to my worst enemy. Unsurprised seeing some of the other reviews here. Feel like I dodged a bullet with this one. See previous customer's review over being taken to small claims court over a bad haircut from the owner. https://g.co/kgs/hEqvDKj Seriously do yourself a favor and avoid this place. read more

Hallie S. is AMAZING! She listens carefully to what I want each time I see her. She gives helpful input and I walk out so happy every time! I have been trying to grow my hair and she has made it as painless as it could possibly be. She's great! read more

Yesterday I spent 5 hours with Leikin Kelly and my hair color is ruined. I'm listing the mistakes he made one by one to show how incompetent this stylist is. #1 - Leikin attempted to touch up my roots...I have brown hair and ended up with 2" BLOND roots! (He used color blend 8/9 on my root color which is a 7). See photos below. #2 - My highlights came out a weird yellow and not blond. I've been getting highlights for 25 years and this has never happened before #3 - He then tried to fix my now blond roots with a semi-permanent brown (color 7). This process covered up the new yellow highlight on my roots and turned them darker and as it was a semi transparent dye did not repair the blond roots he had originally messed up #4 - He attempted to fix my yellow highlights with an ash toner. As soon as he applied the toner I could see the highlights were turning grey/silver. I told him I thought this was an error, but he assured me it would be fine. It wasn't! When I shared how anxious I was that my hair looked such a mess. He gaslighted me by denying there was a problem and it was my mistake. In an attempt to try to fix the situation I reminded him of the 2 photos I had shown him to use as a the color I wanted. See below. It was then he told me to leave, and became very agitated. My hair was dripping wet. I requested he try to fix it but he refused. I asked him to call the salon owner, he refused. I am truly devastated by what's happened to my hair and the way I was treated. I have no idea how to fix this read more

Undone Hair Salon - Devastated with my hair color. 4 1/2 hour nightmare with Leikin Kelly - Hair Salons Near Me - Boise, Idaho

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Kyle Von Den Kamp consistently makes me look and feel beautiful. I get so many compliments on both my cut and color. My hair has never been healthier. He really knocked it out of the park yesterday. Thanks Kyle! read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

Rebecca did an amazing job. She listened to what I wanted and the atmosphere was welcoming. She was very clear an communicative with the whole process. read more

I have been wanting to get my hair permed for years. I finally pulled the trigger and set an appointment with Undone Salon for a perm. I asked my stylist for a beach wave perm, which she explained to me doesn't exist, or at least not in the way I saw online. I agree to have her do a tighter perm and figure it will eventually fall out enough and look like what I had wanted. After the whole process, my hair was almost totally straight. So she tells me "see this is what I was trying to tell you would happen" which........ was not even close to out conversation. She never voiced concerns of my hair taking the perm other than to say it might not look the way I wanted. She then encouraged me to try again but this time she wanted to avoid the curling rods all together and perm my hair in braids suggesting it may give a wave.... She ended up drenching me at the sink and I sat freezing and literally shaking while waiting for her to come back from buying more products at a near by store... we did it all over again and it gave my hair wave, but it was kinky nasty and so frizzy and looked like the worlds worst bed head. She did not fully dry my hair and ended up charging me 140 for the whole thing, saying she would not charge for the second go through but was charging for product and the original perm. Needless to say, I cried for hours and am extremely disappointed in my hair. I have tried everything and can't get it to look anything but awful read more

Undone Hair Salon - After - Hair Salons Near Me - Boise, Idaho

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Very nice, new and fancy salon and my haircut with James was perfect. I've rarely found a stylist who can get it right the first time. Everyone working there was friendly, fun and professional. I highly recommend the salon and especially James. I went there on the recommendation of my daughter who sees another stylist she was very happy with. read more

I was a first time customer a couple weeks ago. My first impression was when the lady don't my hair was late due to traffic at noon? Sure, OK. That was fine. She got my foils in and once I was processed, she put in a toner that was supposed to be in for 20 mins. 55 minutes later..... I'm still sitting with my head in the sink, no one checked on me. She then comes in and said she FELL ASLEEP IN HER CAR!!!!! The roots of my hair were grey and blue! On top of that she still charged me $200. What the hell!!!! I got a 'I guarantee all my work' so she will fix it if I don't like it. Hell no lady, I'm not coming back for you to mess it up worse!! But how dare someone knowingly mess up your hair, tell you they fell asleep in their car, give you hot roots, and still charge full price!!! I'll never come back! read more

I have only had a positive experience here! The staff is beyond welcoming and I absolutely love the vibe of the salon. They are all very talented and it's obvious they care about their clients beyond just a business relationship. Would definitely recommend coming here for your salon needs! Shoutout my girl Hilarie, you're the best! read more

My daughter was the one that was recommended to this salon and I'm so happy she made us both appointments. Elisa colored my greys and cut my hair perfectly. Salon is clean which is very important to me. Everyone is very friendly offering you food and refreshments. They are very upon they latest trends which is very refreshing. read more

I had a scheduling snafu with my regular salon and couldn't get in for a few weeks. Needing a quick neck trim I went here. I told the girl what I needed - shave the neckline and leave the growth. She trimmed my neckline ("so it will lay flat!") and took 1/4" off the length - not so helpful when growing out a pixie. To top it off, it still cost me $50 and didn't even style it before I left, so I spent the rest of my Saturday disheveled and looking worse than I did going in. I also didn't know until she was ringing me up that paying with a card is an extra charge. I'll stick with my normal salon from here on out. read more

Kim and her team were warm and inviting. In fact, we chatted throughout my time there and it was effortless. Kim's expertise in color, texture, hair type, and styling made me feel years younger and she allowed me to express myself which I couldn't do for more than 2 decades (retired military). I will be frequenting Undone for as long as they'll have me! read more

Undone Hair Salon - Choppy bob with white color blocking - Hair Salons Near Me - Boise, Idaho

HORRIBLE HORRIBLE PLACE! My friend had her hair done by Blake, it was "supposed" to be dark with blond highlights, came out a multitude of horrendous colors, she came home with dye all over her neck, and face. Blake said "oops, this didn't come out right", than told my friend "if you pay me up front I can have you come back tomorrow and I'll fix it".....seriously, get paid to fix a whack job? It was corrected at a very professional salon, with stylist that know how to do color. Stay away from UnDone Salon, or you will end up just that...UnDone! read more

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Unfortunately I can't review their hair services. I showed up for my appointment time right on time. After some confusion, I was told my stylist was just wrapping up and would be right with me for our 10am appt. After 25 mins she was still clearly working on the previous client so I'm assuming I was double booked and I knew I wouldn't have time for my appointment before I needed to leave. Super bummed. I wish it had gone differently. read more

I am from California so I needed my hair done. I called around and found that Undone uses Davines and I was sent to Brooke. She did a GK straightening and has colored my hair. Both times it was better than anywhere I went in California. She is an amazing stylist!! She is so nice and friendly too. I won't let anyone else touch my hair. I love this salon. read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

Selena was awesome - 5*. She did an amazing meticulous job on my blow out it really looked amazing. I'll definitely be back to work with her specifically again. Price was great. The salon is in a convenient location and there is ample parking. I didn't love the shampoos at the salon, they felt and smelled cheap. The salon over all inside is ok, nothing special but it seemed really clean :-) read more

Went in to see Katie. This was definitely not what I was expecting. Had to laugh it off and go get it fixed from a different salon. Asked for a discount for her mistake and she thought it was good!? Oh well. I do not recommend this salon. I asked her to really blend my original hair color into my blonde. BLEND BLEND BLEND. But she didn't have the same idea. I really don't understand. I even showed her a picture of how I would like it to blend and fade into the blonde. Really disappointed. Spent so much money fixing her mistake. read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

Terrible experience ! Dont go here for a haircut which cost you $40 and looked like they were chewed by a dog. Annie chopped all of my hairs down and it was terrified. read more

Undone Hair Salon - Long bob style OMG - Hair Salons Near Me - Boise, Idaho

ABSOLUTELY TERRIBLE. Elissa chemically burned me and charged me $250 for something I didn't ask for after wasting hours of my time. I had called the salon ahead of time and made sure they had a stylist that could give me what I wanted I even told the owner multiple times on the phone that if she wasn't sure the stylist could do the perm exactly how I had asked for it that I completely understood and would look somewhere else. When I got there everyone assured me that Elissa was the "perm queen" which would end up being far from the truth. Not only did she CHEMICALLY BURN ME, she wasted my time and the end result was no where near what I asked for. When the time came to pay I was holding back tears, she gave me a cream for the burn and had the audacity to charge me more than quoted and proceeded to give me a dirty stare when I didn't tip her. This salon does not value their customers and cannot own up to their mistakes. I don't recommend going here unless you want your hair ABSOLUTELY BUTCHERED. read more

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I'm extremely unhappy with my experience. My hair is terrible and now I have to go somewhere else and pay to have it fixed! I don't recommend this place to anyone! read more

Undone Hair Salon - Why is my hair purple!??? - Hair Salons Near Me - Boise, Idaho

Savannah is great! She brought my hair back to life and helped me figure what to do with my fried hair. It's been a long time I came home from the salon I was completely 100% happy with my hair! My husband loved it too so that's a plus. read more

Annie Bradshaw is the BEST hairstylist and hair artist in the treasure valley! You know sometimes you feel obligated to go to the same hairstylist because you feel you need to be loyal?? This is NOT that place! Annie calms any hair worry you may have by always wowing you with the most healthy and also fashionably do! My hubby and I probably get our hair done by her more often than needed just because we love the results so much! I got a Brazilian Blowout and loved how silky my hair was for months, my husband loves to get his nose waxed and get a regular trim and style. She has open me up to highlights that I just love and the compliments from friends, family and coworkers started to make me blush cuz there was so many! Annie also did the hair of myself and bridal party for my wedding in October!! I absolutely LOVED how it turned out!!! Annie is your girl!! read more

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Worst haircut I've had in years. Stylist spent 15 minutes with me including shampoo! Cut cannot be 'redone' without going too short. Not a happy customer. read more

Worst haircut experience of my life. I have been growing my hair out from a shaved pixie cut the last 6 months and just needed a trim on the nape of my neck because it was significantly longer than the rest of my hair. I booked online for a Thursday appointment but was contacted by my stylist to come in on Wednesday because she had a cancellation at 11. Well, when I arrived at 11 on that Wednesday, the staff that greeted me were not the most personable and rather rude and when I met my stylist, she said she didn't have me in her books and spent time trying to figure out what went wrong even after showing her the text messages she sent. She said since it was just a trim she could squeeze me in. We go back to the room and there's already a client in her chair, so she boots her off to fit me in. Super awkward having a complete stranger in this tiny room right next to you, but that I could get past. However, after "trimming" the part of my neck I asked, she proceeded to cut ALL around my head. I was fine with a small trim, but she KEPT CUTTING IT. Even after she dried my hair, she kept cutting it off in the back. The whole time I thought she was trying to taper it to clean it up a little. I was horribly incorrect. The back of my hair, that had finally reached one length, is now 6 different lengths and she blamed the choppiness on my hair color, saying that the blonde and brown tones just make it look that way and not the fact she spent 40 minutes cutting pieces close to the top of my head. Not just that, but she was thinning my hair all throughout so now my confidence has decreased significantly as I walk around with hair that looks like a mushroom that got run over by a lawnmower. She then had the audacity to charge me over $50 for something I could've had my 4 year old niece do and left me feeling pressured to leave a tip--oh, and I still have a chunk of hair on my neck. I asked for one thing and I didn't even get that but was charged for some "professional" service. I'm going to contact the studio directly as this is unacceptable and I can't believe I was charged so much. Even family and friends were appalled. I have NEVER been afraid of changes when it comes to my hair and I am rather adventurous, but I feel ugly with the hair on my head. I was trying to treat myself for my birthday after being extremely stressed with school and instead of walking out happy, I drove home in tears over it and now have to spend the next 6 months hiding the disaster with a hat. I would never recommend this salon to anyone. read more

I went in last summer to have a balayage done and Marrissa did a terrible job. It was way to high up and my hair was practically fried afterward. It's been devastating because my hair is still trying to recover from that. I used to have beautiful healthy brunette hair and it's going to take at least another year for my hair to fully recover. These situations are Soo unfortunate. I should have done my research and found someone who specializes in balayage. I definitely would not recommend this place. read more

What a waste of time... literally... I just left the salon, I had an appointment for 3:30pm with Yogi to get a full set of french tips ... I got to the salon just in time at 3:28pm. Yogi informs me that it will be another 10 minutes with the client before me, 10 minutes is fine... so i sit and wait... and wait .. and wait! ..... 40 MINUTES LATER! I am so fuming with anger it's unbelievable... no "so sorry for the wait"... no "maybe we should reschedule, this appointment is taking longer than expected"... NOTHING!!! I just wasted almost an hour just sitting there! How rude and inconsiderate of my own time! and when I went to the front desk to inform them of the situation their only response was "sorry." Really? Sorry? That's it?!?!?!!?! Trust me when i say, i will NEVER be returning to this salon again! Just so inconsiderate and rude! read more

It was my first time here and my stylist wasn't very welcoming nor friendly. I couldn't tell if she had a bad day or if that was her normal demeanor. I understand we're all human and can have a bad day but when you're in customer service and have a new client, if you want them to return, It might be a good idea to offer some better customer service. I had a foil and I could barely tell my roots were actually colored. Here I'm at a month and in dire need of a foil again and I can usually go 8 weeks. I still gave her a 20% tip and there was absolutely no "thank you" (that was a first!), however she wanted to see if I was interested in scheduling my next appointment! A little friendly customer service and attention to what your customer requested can go a long way. read more

I love this Salon! The salon has a very nice, clean, and relaxed feel to it. The people who work there are very welcoming as well. I personally see Roxy! I have her cut and/or color my hair every time and I trust nobody else with my hair. Roxy does such an amazing job! I'm always impressed with how much time and effort she puts into every haircut/color she's done for me! read more

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Instead of washing my hair, putting in some complimentary products, and combing it nicely to trim my hair (like every other haircut I've EVER gotten) the hair dresser just brushed out my mousse filled curly ass hair and cut it dry. Having my hair washed is one of my favorite parts of going in to get it done, and it was not even offered to me. So basically I paid $40 for a basic trim and a crunchy (from the mousse) semi-straight half-assed hair style and some too short bangs. So beyond disappointed. I definitely will not be coming back. read more

I'm super disappointed. I've been going to undone here and there for two years.. I was excited to switch to a different hairstylist than my usual cause he mentioned he worked with lots of curly hair.. one evening I told my boyfriend to schedule me an appointment for two days from then a Friday.. he ended up scheduling my appointment the next day and the miscommunication caused me to miss my appointment.. I had a card on file from a deep conditioning appointment a few months ago and they ended up charging my card when I missed my appointment 210$... I've tried numerous times to reschedule and no one is getting back to me accept for my first attempt I got a "out of office get back to you later " ... I feel taken advantage of and that they're unfairly using cancelation policies on me.. I had my appointment scheduled for 13hours... I would've understood to pay a fee for wasting someone's time but they haven't even given me any options.. very frustrating cause I really only die my hair every 6-8 months so I was honestly really excited. This is what I get for cheating on my hair stylist I guess -.- never again read more

Scheduled a manicure here because it was walking distance from my hotel and had a great experience. I had a great experience- Taylor did a fantastic job and did some fun nail art for the wine-themed 5k I was doing later that evening. I highly recommend her and will definitely request her if I'm ever back in Boise! read more

Undone Hair Salon - Hair Salons Near Me - Boise, Idaho

Sara was awesome! I moved here from Southern California a few years ago and hadn't found my stylist until now. She was able to re-create a haircut with just a few pictures that I had on my phone. I haven't changed my hairstyle in about 20 years and I'm very happy! Thank you! read more

Deb was super sweet, listened to what I wanted, & did a great job! I wasn't feeling so hot shortly after I got there & she made me feel more comfortable by getting me water & taking the hot plastic cape off of me. I appreciated it and I felt better soon after. It was a very relaxing shampoo & haircut too! I will definitively come back!! read more

I did not have a good experience here. A stylist basically shaved my daughter's head to the skin when she asked her to just trim it. She was fifteen minutes late getting us for the appointment and did not apologize or address her lateness. She barely spoke to us the entire time. And then, I contacted the salon and heard nothing back. This was not my first awful experience here. I've gotten my nails done here before and it was not a good experience. I will never go here again. UPDATE: they got back to me but stood behind the stylist. It was four days before they got back to me and it was only after a follow-up email. They were "investigating". This response came seconds after my second email so I'm sure it was because they saw I wasn't going away. I stand by my original review. read more

Last evening I had an appointment with Kim, the owner of Undone. My first appointment. I have course, naturally textured hair that is not easy with which to work. Kim was fun to visit with and very professional. I want to say thank-you for a great haircut and an even greater styling. Good work, Kim! read more