They always are helpful. Sometimes the item you ship is…read moredelicate or odd sized- think about insurance, confirmations, and ground or air shipping- it makes the process go faster. ALL my packages and insured/ certified letters have always arrived on time OR early. Sometimes the line is long- I plan my visit early in the morning - if possible. I really like the tracking and notifications features. I wish they would say when it's INSIDE another big store , like Walmart!

Excellent service and packing advice. The shipping charges are huge for boxes though.read more

Located in a small plaza next to an empty plaza "if that makes any sense " this UPS store location…read morehas plenty of parking including handicap parking just to the right. The store is clean and roomy on the inside. They offer P.O. Boxes, notary service as well as the standard service's that UPS stores offer. The lady in this store was very nice and took her time to help all her customers with out rushing "good job" she helped pops get a letter notarized and was very understanding in helping him get it done.

Super rude customer service didn't wanna take my package because it wasn't taped correctly and he…read moredidn't wanna do his job was on the phone screaming at a customer super disrespectful and disappointing

This Staples location in Gilroy saved me! We were out on location and one of the big cameras ran…read moreout of storage on the SD Card and I need another real fast. You'd think I'd have spare ones, but I didn't, so I yelped office supplies and found this Staples just off the 101 pretty nearby. Coming from the south just get off at Leavesley Re and go straight past the Denny's and head towards the Home Depot and Staples is just to the left. First thing I do, instead of wandering all over looking for the SD cards, is get some service and jus task, where they are. I was shown and picked out a couple of 256 GB cards and some red Sharpie markers. Check out was fast, credit card worked good, tap and pay! I'm glad this place was here, save my ass! Only delayed things maybe 30 minutes, so that's cool. Just get thru the rest of the day now!

The woman who helped me with my Amazon returns was very kind, patient, and informative even though…read moreI had a lot to return. She was very quick and made the task easy. She informed me of their bargain bins from Amazon as well! I will use them again :)

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

Fast service Always nice people working in there…read more I have been able to drop things there and never had a issue with shipping

I do not recommend this place at all. I walked in looking for boxes. There was no acknowledgment of…read moremy presence. A lady walks in behind me and I hear can I help you. The lady said I believe he was here first. I was standing almost right in front of her theres no way the rep behind the counter missed me. So rude but I asked the rep if they had a certain size box. She said maybe over there. She did not move to go and check until I said are you going to help me but at this point I could feel the energy and said never mind and left. Bad customer service and they seem to discriminate.

Today I walked into this shop because I had to print a return label and ship something out…read more The worker made the process super easy for me! They had me scan a QR code that led me straight to my inbox on my iPhone, where I was able to add an attachment to print the return label that got sent to me. They printed it out and then had me choose a bag to send my return item. Super quick, easy, and only cost me around $3. They do charge an extra 50 cents to use card. I recommend bringing cash!

I have been using Post N Print for several years, and experiences like this are why I'll never go…read moreanywhere else. FedEx lost one of my shipments, and to make matters worse, I no longer had the receipt for the items I shipped. I spent several days trying to resolve the issue directly with FedEx, only to get nowhere. When I explained the situation at Post N Print, the owner immediately stepped in and handled everything for me. The very next day, she handed me a check for the full refund. She knows her customers by name, genuinely cares about them, and takes tremendous pride in her business. That pride really shows when something goes wrong. It's easy to provide good service when everything goes smoothly--it's how a business responds to problems that really matters, and Post N Print exceeded every expectation. Friendly, professional, and truly customer-focused. They have earned a lifetime customer, and I recommend them without hesitation.

I needed to return some things via UPS, the other store to drop off is across town and didn't want…read moreto make the drive. I remember that during COVID I had used this place before and drove by to see if it was open. It was! They are super quick they gave me a receipt for my items. The person who helped me was Lilian the owner and she was super helpful. The store follows Covid guidelines and is super clean and organized. Lilian had me grab my receipt from the machine so we had zero contact. It took less than a minute to be in and out of the store during lunch time. I highly recommend this place! They ship UPS, DHL, FedEx and US Postal service!

I have been using Central Coast for return package servicing for a few years now and have always…read moreappreciated the easy drop-off and receipts, allowing me to track my return item's progress through the system. Unfortunately, on June 29, I had a very disappointing experience with Lillian. I was returning two packages, and I needed to pay USPS shipping costs for one of the items. Lillian pulled the options up on the monitor and I selected USPS Ground as the most economical way to ship the return item with tracking. Lillian asked me, "Are you a business, because USPS Ground is only available to businesses." As I am not a business, I then selected a non-tracked option for the return, as the only other choices were equal in cost to the value of the item I was returning, much more than the ~$8 USPS Ground would have cost. Afterwards, I contacted the USPS to check whether the information Lillian had provided was correct on whether USPS Ground shipping was only available to businesses because the more I thought about it, the more I thought this was wrong. USPS confirmed that Lillian had lied to me - see https://www.usps.com/ship/ground-advantage.htm. I have no idea why Lillian provided me with false information which made the return tracking options so much more costly, but I will never use Central Coast again for my shipping needs. It may be a bit more inconvenient to go to UPS or USPS directly, but I would rather spend a few minutes in a line than be deceived by Lillian. With her many years in this business, I have no doubt that she clearly knows the rules by now, making her deception deliberate and for what, to scam a few extra bucks off me? Shameful.

I pay for a mailbox there and I have been a customer there for years. We all know each other by…read morename and my mailbox number. They are always professional and show courtesy towards me and my family. I love having my mail and packages delivered there- I NEVER worry about "porch thieves" because the UPS store has my back. The owners are more serious in their personality than I am, but that is ok. When you take the time to get to know them it is worth it. When I broke my ankle, they offered their younger employees to help out and carry my packages to my car. They have GREAT customer service and really care. I also notice and realize that are SUPER busy all the time!

We came to drop off an Amazon package return. The process was smooth, fast and hassle free.read more

I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

Wonderful long term knowledgeable staff. Very glad this business is part of our community. Thank…read moreyou