They always are helpful. Sometimes the item you ship is…read moredelicate or odd sized- think about insurance, confirmations, and ground or air shipping- it makes the process go faster. ALL my packages and insured/ certified letters have always arrived on time OR early. Sometimes the line is long- I plan my visit early in the morning - if possible. I really like the tracking and notifications features. I wish they would say when it's INSIDE another big store , like Walmart!

Excellent service and packing advice. The shipping charges are huge for boxes though.read more

Andrew is a true blessing! Thank you Andrew for all your help! He is super knowledgeable and…read morepatient. Thank you Andrew!

Super rude customer service didn't wanna take my package because it wasn't taped correctly and he…read moredidn't wanna do his job was on the phone screaming at a customer super disrespectful and disappointing

This Staples location in Gilroy saved me! We were out on location and one of the big cameras ran…read moreout of storage on the SD Card and I need another real fast. You'd think I'd have spare ones, but I didn't, so I yelped office supplies and found this Staples just off the 101 pretty nearby. Coming from the south just get off at Leavesley Re and go straight past the Denny's and head towards the Home Depot and Staples is just to the left. First thing I do, instead of wandering all over looking for the SD cards, is get some service and jus task, where they are. I was shown and picked out a couple of 256 GB cards and some red Sharpie markers. Check out was fast, credit card worked good, tap and pay! I'm glad this place was here, save my ass! Only delayed things maybe 30 minutes, so that's cool. Just get thru the rest of the day now!

The woman who helped me with my Amazon returns was very kind, patient, and informative even though…read moreI had a lot to return. She was very quick and made the task easy. She informed me of their bargain bins from Amazon as well! I will use them again :)

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

Super friendly and very helpful, but unfortunately, I cannot use them any longer. They charge to…read moredrop off US postal.

I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

Today I walked into this shop because I had to print a return label and ship something out…read more The worker made the process super easy for me! They had me scan a QR code that led me straight to my inbox on my iPhone, where I was able to add an attachment to print the return label that got sent to me. They printed it out and then had me choose a bag to send my return item. Super quick, easy, and only cost me around $3. They do charge an extra 50 cents to use card. I recommend bringing cash!

I have been using Post N Print for several years, and experiences like this are why I'll never go…read moreanywhere else. FedEx lost one of my shipments, and to make matters worse, I no longer had the receipt for the items I shipped. I spent several days trying to resolve the issue directly with FedEx, only to get nowhere. When I explained the situation at Post N Print, the owner immediately stepped in and handled everything for me. The very next day, she handed me a check for the full refund. She knows her customers by name, genuinely cares about them, and takes tremendous pride in her business. That pride really shows when something goes wrong. It's easy to provide good service when everything goes smoothly--it's how a business responds to problems that really matters, and Post N Print exceeded every expectation. Friendly, professional, and truly customer-focused. They have earned a lifetime customer, and I recommend them without hesitation.

I needed to return some things via UPS, the other store to drop off is across town and didn't want…read moreto make the drive. I remember that during COVID I had used this place before and drove by to see if it was open. It was! They are super quick they gave me a receipt for my items. The person who helped me was Lilian the owner and she was super helpful. The store follows Covid guidelines and is super clean and organized. Lilian had me grab my receipt from the machine so we had zero contact. It took less than a minute to be in and out of the store during lunch time. I highly recommend this place! They ship UPS, DHL, FedEx and US Postal service!

I have been using Central Coast for return package servicing for a few years now and have always…read moreappreciated the easy drop-off and receipts, allowing me to track my return item's progress through the system. Unfortunately, on June 29, I had a very disappointing experience with Lillian. I was returning two packages, and I needed to pay USPS shipping costs for one of the items. Lillian pulled the options up on the monitor and I selected USPS Ground as the most economical way to ship the return item with tracking. Lillian asked me, "Are you a business, because USPS Ground is only available to businesses." As I am not a business, I then selected a non-tracked option for the return, as the only other choices were equal in cost to the value of the item I was returning, much more than the ~$8 USPS Ground would have cost. Afterwards, I contacted the USPS to check whether the information Lillian had provided was correct on whether USPS Ground shipping was only available to businesses because the more I thought about it, the more I thought this was wrong. USPS confirmed that Lillian had lied to me - see https://www.usps.com/ship/ground-advantage.htm. I have no idea why Lillian provided me with false information which made the return tracking options so much more costly, but I will never use Central Coast again for my shipping needs. It may be a bit more inconvenient to go to UPS or USPS directly, but I would rather spend a few minutes in a line than be deceived by Lillian. With her many years in this business, I have no doubt that she clearly knows the rules by now, making her deception deliberate and for what, to scam a few extra bucks off me? Shameful.

We came to drop off an Amazon package return. The process was smooth, fast and hassle free.read more

Super easy to use the self service kiosk for my Amazon returns. It makes it so much faster! The…read morestaff are always jelpfulnwheb I get there though, even though the lines can sometimes be really long.

I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

Wonderful long term knowledgeable staff. Very glad this business is part of our community. Thank…read moreyou