This was my only stop on my shopping trip.it was planned to be my first as since they specialize in…read moreappliances, they could educate me better than the big box retailer who normally sells paint all day! Joe greeted us immediately & we told him we we looking for a washer..thinking either whirlpool or Samsung. They don't stock Samsung, so that was one answer right right there. We discussed a few other details like budget, preferences & what was in stock. Before we knew it, we had chosen the model & got a price. We went home to balance some finances around & I surfed for a better price online. S & W had the best price the first time..no haggeling...and they included new mesh water hoses, delivery & disposal for free. Only extra was sales tax. Will return there for future purchases.

Everyone at S & W made getting a new washer dryer unit so easy! Very friendly staff, helpful,…read moreconvenient financing, and the delivery/installation crew were the best! I'll definitely get my next appliance from them! Thank you!

Beyond frustrating - they will not service ANYONE new and aren't helpful at all. Don't even bother…read moreanswering the phone anymore.

Excellent!!! Delivery went smooth!! Dishwasher is beautiful! Wickford is so prompt!…read more Linda Greenville, RI

Shout out to these guys for being super easy to work with and having good prices! Lord knows I've…read moregiven enough money to Lowe's after buying my...ahem...vintage house. So when my washer gave out I decided to look around for a local spot with free delivery and came upon Frank Declemente. They had a decent but not overwhelming selection of washing machines and I found one at a great price that included delivery and the hookup cable for free. The friendly lady at the front desk told me they will match any price by Lowe's or Home Depot . Definitely consider them if you're looking for a new appliance - you'll get great customer service and the satisfaction of putting your hard earned money into a local business!

Great small business. Very competitive pricing, I love not having to go to a big box store to buy…read morean appliance.

The man I spoke to on the phone to get advice about a not overly expensive but good washer and…read moredryer couldn't have been more generous with his time and information. He recommended an LG washer dryer.

They are the best! Leave your big boxers and try these guys, you wont be sorry! Great value and…read morethat personal touch we all know and love.

My washer couldn't be saved and he was Honest about that. I…read morehad had a problem with my oven- he found the problem- went out and got the part! This is one of the best repair person I have met in along time! Call RI Appliance for any repair. Honest, fairly priced, and quick

Frank is amazing. He did warranty repair on my Thermador microwave recently. Extremely responsive…read moreand kept me well-informed about the status of a part on order. Great guy -- will definitely use again

Gas oven repair - Completely 100% satisfied with this company, starting with a very nice woman who…read moreanswered, who couldn't have been more efficient. Explained my issue, scheduled the appt which was in a few days. I had a family issue and had to cancel last minute, i called and she was again extremely accommodating, and put me in the end of the day!! Tech (Jared? sorry I can't remember) very pleasant, and you could tell had experience! Once diagnosed (15mins), got me a price to repair within minutes. Repair was scheduled as soon as the part came in, here on time, problem solved! Highly recommend! Only suggestion is maybe a phone call / text that they are on the way - window of time was 3 hrs - ( 3pm-6pm)

my freezer stopped working. I called them on a weekday at 8am, and they were here by 9:30. the…read morereceptionist was super nice and the technician was too. he had the problem fixed in less than an hour. their pricing was very reasonable. I would not hesitate to call them with any future repairs.

Christan arrived earlier than I expected and was extremely polite and determined the issue quickly…read more He gave me the cost and was able to repair. He showed me that my oven now worked and told me to call if there are any issues. Very happy that I can cook dinner now.

on the one hand i put in my order and then it took a month for them to tell me that the model i…read moreordered wasnt even on the market anymore (it was replaced with a near identical model but meanwhile my laundry was piling up and i was like "??????? did i just get robbed lol"). on the other hand, once they actually managed to obtain the washer/dryer i ordered, the guys who installed them and hauled the old ones away did a top notch job even though my dryer and washer are in a weird, tiny location upstairs. i would probably order through these guys again provided the u.s. government stops making imports impossible/unbelievably annoying and expensive

I'm really disappointed I have to write this review, but people need to know they're people out…read morethere who will take advantage. Last year I gave this company 5 stars on their Google page (Layla wa salesperson) I bought 3 rooms of furniture that I love. I liked it so much I decided to go back to buy a sofa for a friend as I had credit available to help them out. I found a sofa, sent a photo-it was a "YES!" Sofa was listed as $799 with tags indicating it was "Jedi". The salesman said he only had the floor model and noted a small inconsistency in color (it was hardly noticeable) but there would be no discount (weird, but ok) I went to pay but had forgotten my card/ID, so said I would return after work with a friends van. I happened to look online for measurements only to find the sofa I looked at in the store was called "Booyah" not "Jedi" with size and a $200 price difference. I was thinking, great now maybe I can buy my friend a coffee table or something. I went back to the store with screenshots of their website to show the correct sofa. The salesman adamantly refused to look, insisted that it was the jedi.... Even though it clearly was not because there's a difference in color and pillow pattern.... And then had the balls to say 'it doesn't matter anyway they're the same price" When clearly they are not. I drove an hour away to another store and it was confirmed I was 100% correct, but they did not have the sofa in stock....I left and ended up at Ashley Home Store...paid $900 for a sofa but wasn't lied to.

They are NOT customer service friendly at all. Rude salesman. I would NEVER go back there again…read more Condescending salesman caused me to cut my shopping spree short because I already knew I did not want to give this man a one cent commission!!!