Friendly staff and very hardworking. They are always helpful and patient and answer all my…read morequestions!

Just moved to the area and had a mix up with our forwarding mail from the previous post office. The…read moreworkers at the Fairburn office have been super friendly, informative and helpful each time I've visited.

I've been at this post office several times. I needed to mail something off and decided to stop…read morehere. The employees are really friendly here. If I'm in the area, I'll be back.

Terrible Terrible experience: We set up an appointment this…read morepast Saturday for passports, we got there early, and as we went to the window the, person there not only informed us that the person we were suppose to be seeing, and the only one to handle passports at this location not only called out, but Was clear to mention how unreliable she was, and also warned us that more than likely if we came back it would more than likely happen again and recommended that we go to the probate court to get our passports taken care of. And we wonder why the United States postal service has the problems it does!!

Ms. Graham was very kind and patient. Coming to the post office often overwhelms me. So many…read moreunknowns. She handled every question with intent, care and most importantly compassion. Thank you !

This location is either full of thieves or dumb people. Cause three of my packages that we're…read moresupposed to be delivered have been stolen or lost by them

We used the USPS to ship and insure a monitor for our metal fabrication shop. The monitor was…read morewrapped in bubble wrap securely and insured for $1,000. It arrived to its destination broken. I went through the appeals process only to be rejected twice. It was the sole opinion of Ron Mahone shift manager at the Peachtree City, GA location who rejected it. You can never speak directly to anyone handling the claim. You can only leave messages regarding the claim with the help desk. I submitted pictures of the monitor before it was shipped & of the packaging & the damaged box. None of that made any difference. They just rejected everything. This experience has been terrible. After this I will never ever use the USPS for shipping anything ever again for myself, my family or my businesses. I wish I could give them NO stars!

My first visit to this post office and EASILY the most pleasant post office experience I've ever…read morehad. The sales associate helped me choose the best postage for what I was shipping and was very friendly. His positive attitude real shone. If I could come back here, I would!

Where have you guys been?!?!? Do you guys realized you are supposed to open at 9am and it's almost…read more10:30am!!! I will be reporting you to corporate office and file complaint as of right now!

DONT UTILIZE this Post OFFICE if you have an IMPORTANT Delivery. I had a very important document…read morethat I trusted the USPS to deliver. On April 30, 2024, I paid $30 overnight delivery, which had a guaranteed delivery by 6pm May 1, 2024. On Monday, May 6, 2024, the document was not delivered to the recipient. When I returned to the Post Office to inquire of non-delivery, it was discovered that my important document was still sitting on the desk at the College Park Post Office. For SIX days an overnight EXPRESS package sat at the post office, and no one took the duty to ensure the package was sent out. This is BLANTON UNPROFESSIONAL Service!!! The document was a vital matter to my livelihood that needed to be delivered by May 6 and the unprofessional neglect of the postal workers is simply careless and total lazy disregard for the people whom they service.

‼BEWARE: I just attempted to get a PO box for my businesses and they asked me to provide them with…read morea copy of my articles of organization and EIN. These are NOT listed on the website nor on their hardcopy application as required IDs to reserve a PO Box. I even called the USPS 800 number to confirm. Giving a business' EIN is equivalent to giving them your SSN number to reserve a personal PO box. And if it's used to verify the business, the information is publicly available on the SOS government website that anyone has access to. This needs to be investigated because there's no telling what is being done with confidential business information.

Customer service is terrible !!! If you don't want to work then why get a job!? They are 0 help and…read moreall the employees are ready to go back home before they even get there! Never come here

Today I went to the USPS in greenbriar mall to handle getting my passport documents changed over, I…read morehad all of my documents ready to ship but needed to sign a few pages and write down the address on the package. I'd like to add that once I got to this location, there was a long line out of the door, so much so, I had to wait out in the mall once I joined the line. Michelle was the only employee at the counter and was so proficient in getting all of us customers in and out the door. She tended to all of us with a pleasant attitude and with efficiency. She was kind, patient, and allowed me to ask whatever questions I had without making me feel rushed. She also throughly went over the receipt with me and really made sure I was clear on this entire process before moving on to the person behind me. I really appreciated her demeanor and amazing customer service. I hope she's recognized at some sort of staff meeting or company wide gathering for this behavior.

Hours of operation says 11am to 6 pm. They are never open til 6 pm. I'm here now at 5:50pm and they…read moreare closed!

I have been to this USPS location couple of times and always had a great service. This is the only…read morelocation which is open on weekends and open late. Here the staff were very friendly and helpful. The line however was a bit long and overwhelming, but it moved at a decent pace. Need more counters to be opened. The store is maintained clean and neat. Ample free parking available in front of the store. I'll be back again soon, whenever I need their service. Visit your local Post Office™ at 3900 Crown Rd SW! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

We scheduled a passport photos to be done between 8:30-8:50. We arrived at 8:25 and there was a…read moreline. When we got to be the next ones called the guy, The line behind us was also lengthy. Mind you we had a reservation. There was another lady in there that was somewhat helpful but was unable to provide passport services. All in all, I would not recommend this place for passport photos as the entire experience was poor costumer service wise.