My car was a total mess! I have owned it for 5 years and have had everything from kids to dogs in…read moreit. When I picked my car up from Ivan and Izacs, it looked like the day I bought it! There was not 1 dog hair or stain to be seen. And the smell was amazing! I could not be happier!

Unbelievable job on my car. I've been having my cars done for years usually at Delta Sonic or the…read moredealership. Ivan in Newark NY did the best job so far. If you want your car detailed right and for a small amount of dollars come here. Thk you guys for a job well done.

I disagree with Phelps C's issue with this shop's knowledge of newer cars. My mother and I have…read morebrought our 2007 Buick Lacrosse and 2011 Toyota Corolla in a dozen times and they've worked on them fine. I do agree that it would be nice if they took credit cars, but as far as their work goes, it's the best in town.

Great if you have a car older than 1985. They dont take credit or debit cards. Nice people but…read moreare unfamiliar with modern cars--most especially non domestic cars.

I took my wifes vehicle in because of engine trouble. He took it apart and tells me its…read morecontaminated gas. Well since he pulled all of the gas out of the vehicle insurance wont cover it. He showed me samples of gas. I took a sample of the same gas and let it sit out to replicate what he showed me and it nothing happened. He then said he found the problem fixed everything. He replaced the fuel rail, injectors, the valve that was causing the misfire, and a broken timing chain guide. He went to take it for a test drive and the motor blew. so I was $4k into this and he couldn't even give me a running vehicle in return. on top of that it had a small vibration coming from the center of the vehicle and proceeded to tell me it was mud in the wheel wells. I knew that wasn't the issue. Come to find out it was coming from the transfer case. If you take your vehicle to this guy your wasting your time and money. He doesn't know what hes doing.

Reasonable auto repair and tires without taking you to the cleaners. I got to know the owners…read moreawhile back and they've always taken good care of me, whether it be for troubleshooting problems or finding a way to get the car to a place that can fix it if they can't. More than once, they've told me "We can't fix it" and then recommended the right place to do the work.

Awesome service! Traveling and found myself with a bad tire. It was ready to pop with a huge…read morebubble. Even the nice lady in office came out to take a picture of it. They hooked me up and got me on my way in 40 minutes. It's wonderful to find a business with people that care and we're willing to help somebody from out of their town.

The worst place I have ever went to! BEWARE!!! They are dishonest and replace parts that are not…read moreneeded and take your parts and replace them with used parts.

Thanks very much to Paul and Isaiah for getting to me on a very busy and very cold day. I was stuck…read moreoff the road in very deep snow and completely helpless. You both were so pleasant and very helpful. Prompt, confidant and capable.

I've been to Monro Auto Service and Tire Centers twice in the past two years with major car issues,…read moreand both experiences were excellent. They got me in quickly, worked with me through everything, and took great care of my car. The staff was professional, understanding, and communicated well throughout the process, which made a stressful situation much easier. What really stands out to me is the difference compared to years ago. I had stopped going there over 10 years ago because my experiences back then weren't the best, but I decided to give them another try -- and I'm very glad I did. The improvement in customer service, professionalism, and overall quality of work has been huge. After two major repairs and consistently positive experiences, they've definitely earned my trust back.

I called and made an appointment for AC service. 30 minutes later I attempted to drop off the…read morevehicle only to be told that their AC equipment is broken and in need of parts. How about communicating that important detail to the phone call taker?

The BEST place to get your vehicle taken care of O'Conner Automotive Palmyra, New York Honest and…read moreReliable Car Service value quality are above and beyond

4 new tires and an oil change. Quality work for an affordable price. Great small business that I…read morewill continue to support and recommend.

I made an appointment with Brandon Farren and Brandon had the vehicle type I wanted ready and…read morewaiting for my review. It was exactly what I wanted. My trade was appraised to my satisfaction and the deal was made no fuss no muss nice and easy lemon squeezy. Highly recommended.

Customer service is absolutely terrible. Impossible to get…read moreahold of anyone when calling. They hang up on you while you're on hold. And I know that's the case because they did it to another customer while I was there. I called them for 2 days to see if my car was ready, and no one picked up or called me back. So I drove over anyway, and everyone's just chilling in the office. Told me my car would be ready in about an hour. So I come back an hour later, and I had to wait another hour. The woman in the service center rang my husband up for the wrong vehicle, and when he pointed it out, she huffed and puffed about it. Then instead of ringing the correct vehicle up, she made him go back to the waiting room. Then told him if he wanted to continue being a customer there, he would need to be more patient? Like, WHAT? My husband and I really liked the vibe there at first, it was laid back. But we have never seen such disrespectful, aloof, unprofessional service. Really really appalled.