At first they were great. the male doctor explained in detail what my son's treatment would be. There are short wait times, and the new female orthodontist who would take the time to explain my son's progression. The front office staff has always been very friendly, they are what brings this up from one star. Lately, the quality of care has really slid downhill. The male doctor acts like he doesn't have time to deal with patients or their parents, making it feel more like a mill operation than a medical/dental practice. It's been over 6 months, and no one has been able to tell me how his treatment is going. I had to find out from the receptionist that he was having a procedure scheduled. Apparently, the doctor had better things to do then discuss my son's treatment-that what receptionists are for... right? To make matters worse, if a problem or concern is found during the visit, this Dr. won't talk to you and your child during the visit. He'll just send you on your way and mail you a letter. I have NEVER seen this practiced elsewhere and it speaks volumes on how little the Dr. actually cares about his patients. read more

Went here to get a new retainer made after an unfortunate accident involving my trusty, 10-year old retainer and a cross-country move. I liked that they had later appointment times, and are also available Saturdays, since my schedule is almost always out of my control. I also really liked the pregnant lady at the front desk. At each visit, she was incredibly friendly and welcoming. I told her I might be late to one of my appointments, and she said I could just call in and let her know I was running a little behind, which I did. Really awesome customer service. The person who forced the giant retainer tray full of goop into my mouth for the mold was also really nice. I know I made that sound terrible, but he was very friendly and it was an almost pleasant experience. Unfortunately I wasn't a fan of the orthodontist himself, as he made a minor dig at my former orthodontist when I was there for my initial consultation. He asked me who and where my last orthodontist was and then said something along the lines of how if I had gone to him originally, I would've been fit with a permanent retainer and my teeth wouldn't be shifting today -- but it's too late for that now, isn't it? A little off-putting. During the wait for my first visit, there was also a guy from marketing in the waiting room who was asking for 5-star reviews on Yelp in exchange for an instant prize - a large box of Madeleine cookies, or a new Starbucks mug of your choosing. Pretty sure you're not supposed to do that. He asked everyone in the waiting area to write reviews on their phone. Pretty sure that's called bribery. Even more off-putting. In regard to the retainer itself, it fits like a charm and is well-made. So I got what I came for. No complaints there! read more

My daughter was so nervous when she came into the office for her braces! But not for long.... Kathy and Alex were amazing and did such a great job at helping my daughter through the process! We made a great choice coming to Unique Orthodontist and I recommend this office for a better smile!!! read more

Had an appointment for a consultation, after that they took me to get my braces! Everything happened so quick, the staff is amazing. As far as payment options they were very helpful and set up a payment plan that was best for me. overall its a very clean and friendly environment which made me feel really comfortable! Definitely looking forward being on this journey and I'm so happy I came to unique orthodontics! read more

Writing this review 6 months post braces. Got my braces on a Saturday appointment. Which I waited close to two hours to be seen. Maybe weekdays are quicker. During my wait the staff kept bringing up the topic of leaving a review and offered incentives. Should have known ( red flag) why so persistent on reviews so soon in the process. During adjustments I would not be informed of the progress or change in plan. It was a hi and bye. If I didn't ask questions I wouldn't be told of my progress. During my consultation I was informed I would receive a permanent retainer for a year followed with a retainer tray. Post debrace I was given the clear tray retainer and no mention of permanent retainer. When I asked the orthodontist about it he just said oh no this retainer. I was then informed i had to call to make an appointment for follow up. I asked to schedule and appt there and then an was informed no I had to call. With the night price of braces, minimum staff can do is call us when appropriate to schedule a follow up and inform us of our progress during the braces journey. Also, during the covid shutdown. I was informed I would get a call once the office reopened. Never got a call, I called them to see if the office had reopened and had been for weeks. The main reason I decided to go with unique orthotics for braces was due to Saturday availability which was not the case once covid hit. If I had known weekend availability was not an option I would have gone elsewhere. read more

I'd give 4.5 stars. The Orthodontist is always nice to me. The staffs are great for the most part. There has been two times where the staff working on my braces were really rough and appeared annoyed when I asked questions. I have severe anxiety when it comes to the dentist or ortho office so asking questions help me. I'd still recommend it. If there is someone that you prefer to work on you during your visit, you are able to ask for them. read more

here before others and they take care of others before my daughter. not the best especially when you litera see you were before and they go and help another family before yours. doesn't seem ok. especially because it was just my daughter the other family had a daughter and son and they helped both of them as soon as the other finished.... read more

I just got my braces off today! Teresa welcomed me and took the braces off. She was great. Walked me through what she was doing. She asked me to let her know if anything hurt which was great! Joanna took my impressions she was amazing! Explained everything step by step and made the experience very bearable! Alex checked me out, explained how to clean the retainer and all that good stuff that comes with taking care of your teeth after braces! Love love love this place. My experience amazing! Definitely recommend this place! read more

First off, staff is amazing !!! They make you feel so welcomed, comfortable and overall cared for. I had met Leticia who has made my experience even more wonderful, she called and checked up on me the day after I got my braces and I was blown away. They really care for you, I cannot say that enough!! Come here for braces!! read more

FINALLY GOT MY BRACES OFF! I am super happy that after a year, they have come off. I am also content with the results because they were able to fix what I was most uncomfortable with my smile. Overall great experience and very friendly staff, especially Joanna! She super nice and truly made me feel comfortable with transitioning out of the braces and into the retainer. Thank you!!! They always answered there phones accordingly and always called back when needed (amazing). read more

The Dr him self is awesome. Front staff is great. Office always clean. They really try to work with after work & school times. My son went here for braces and they worked wonders on him. They offered a great payment plan that was within our budget. I knew I was going to pay some big bucks for my sons individual work not necessarily the braces- but everything turned out to be affordable with a payment plan that worked for us. parking isn't good at that location. read more

I got my braces off today after 4 years and I could not be happier! The results were absolutely amazing and the amount of change I saw in my teeth was outstanding. Thank you Unique! The whole staff was very friendly and made the whole experience better read more

I love unique orthodontics! Theresa removed my sons braces after having them for for years. Such a great and friendly staff. Alex was such a pleasure and helped go over retainer care and maintenance. I have another son who has had braces for a year now. Dr. Bayrakdarian is so sweet, Michelle in finance works with you, there is so many options for your budget which they will work with you on. Can't say enough! Thank you read more

Finally got my braces off super happy with the outcome the staff of course is always so nice and attentive wouldn't have choose any other place to go. I would definitely recommend for anyone looking to get braces. read more

Such a comfortable and professional place to get your braces at! Also give ice cream and awesome goodie bags!:)

Love this place for my son orthodontic treatment!! Dr. Bayrakdarian is thee best and all his staff is very professional and welcoming !

We have a a good experience overall, but there have been bumps along the way. My son's treatment was supposed to only be 2 years. It has been 2 1/2 years instead. At one point the doctor suggested we remove them because my son was not doing what he was instructed to do. That did not happen. Recently I wanted the braces taken off but gave both the orthodontist and my son the benefit of the doubt that a few more visits were necessary. My son is due to get his braces off this month. I am NOT on board with a retainer because if his gums are still an issue then it will not fit properly causing me to pay out more money. read more

I'm only giving this review two stars because I got a beautiful smile after :) This this orthodontics place is run as if it's a clinic your call back by your name and you want to go in and no questions asked you can't really ask questions because Are you know busy apparently. Anyways you rather get any alone time to talk to the doctor he's always in a rush trying to make money but he acts like your needs aren't that important. One of the assistance is very rough I'm not going to point fingers and say names but she was very rough and one day I actually got a huge lump on the top of my mouth and when we confronted her about that she just said oh that's normal it will go away she tried everything you know salt water and all that, let's start and go away. When I was getting my braces removed, I had a huge tooth gap I'd say about a few centimeters away maybe two, so I asked orthodontist about it prior to getting my braces off because you have to sign a contract, and he said all its normal little close up. Six months later I end up getting braces again because it's never closed up but I knew it wasn't and you were just being rushed because it was an all day appointment. Now I know that I will not recommend this orthodontist to anyone really values their smile! read more

I was so excited for my daughters consultation at Unique Orthodontics since my dentist spoke very highly of them, I was even more excited when I heard they opened a location here in Tulare, the office is so pretty, when I first walked in I felt very welcomed by the receptionist she was extremely nice and helpful. It looked really busy a little bit out of control, but what doctor office isn't. We sat and waited a little longer than expected finally when we got called back the woman was extremely nice to us. I don't know anything about braces so like most people I would assume I had many questions regarding the process of braces for my daughter. As the Dr was walking over to us he stopped and talked to a couple employees he seemed very upset and was being rude to them not something you want to see for your first visit, as he did the consultation he didn't really acknowledge me or my daughter much, he didnt answer most questions i had he spoke over me MANY times even over his employee that was helping him do my daughters exam at the end he just stated she didn't qualify with Dentical which was fine with me i didnt mind paying thats not the problem ,its how he directed himself towards us that I didn't appriciate just seemed like we were waisting his time after he realized she didnt qualify for braces and he just got up pulled out his phone and walked awat it wasn't till we had a different employee talk to us that we realized they offered payment plans for people who did qualify through their insurance, but after that extremely rude experience with the Dr there is no way I would ever let my daughter get treated by him. What a interesting valentines day that was for us, even after all that, they still texted me to leave them a 5 star review, not just a review, BUT A 5 STAR REVIEW but after all this I'm glad i saw with my own eyes how he truly is and was able to find a different orthodontics right away for my daughter and she is now on the road to a beautiful smile with a different amazing Dr I do not recommend this Dr to anyone my heart goes out to the employee's that have to deal with that on a daily basis read more

From the front desk to the back the staff are very friendly, helpful and knowledgeable. The office is big and clean. I definitely recommend Unique Orthodontics. read more

Nothing but positive things to say about Unique Orthodontics. 4 family members have gone through the process, all good and over the past 7 or so years and we had 2 other experiences with 2 different practices so we know how the process works. Keep up the good work Team Unique. read more

Dr. Kwon and staff are very friendly and make my daughter feel comfortable everytime she is seen.

Our experiene at Unique was amazing! The staff were great to work with. They treated us like family. The Dr. was very caring, he was there to answer questions and make my children feel very comfortable throughout the whole experience. Not only did he do an amazing job he was honest, he listened and always very detailed with the process. I would recommend Unique Orthodontics to all my family and friends. You will get great service, results and a honest price. read more

They advertise Saturday appointments but when you make your appointment they try to cancel. When you try too book your next Saturday they don't have any open Saturdays. read more

An update: There is obviously a lack of communication from the staff/Dr. I was never given the information that the Dr has posted in his reply to my review. Which would have made a difference in my experience. I had very high hopes for this office. And by the way, I did have a nice conversation with the Fresno/Madera Dental Society and wish I would have checked with them before making an important decision like picking an Orthidontic office. read more

I scheduled an appointment on a Friday and received all my paper work via mail on Monday . I received a text message to remind me of my appointment. I was really looking forward to my consultation. when I got to the establishment on Tuesday the lobby was over crowded, there were people waiting outside the office. I walked to the front desk and the receptionist walked away. I stood there for a while before a patient who was waiting advised me to sign in on unattended computer. once I realized there was no sitting in the lobby and no sitting on the forced outside patio I left. what a waste of time, energy, and gas! read more

Waited 46 min before I was called in. Had this appt scheduled for over a month, and still a wait. Unacceptable.

Horrible place they don't communicate clearly with patients/parents about the whole process and the visits since day one at this place I have som many issues my toe young ones are coming here for treatment my daughter needs more work done than my son but since the first day we got here it's been a horrible experience Dr. B took over the treatment foe my daughter because previous to him the you her doctor at this location was not doing anything he was supposed to be doing maybe because he is young and doesn't handle the difficult treatments but it was just horrible I would not recommend anyone to this place I been coming to the location on Shaw suite A6 and like I keep saying it's been a horrible horrible experience yes Dr. B is a good doctor and Lety the Manager is so professional and really tries to help but it's a big office with so many employees that have to be all in the same boat of wanting to work together so that we patients/parents can have an awesome experience but sadly a lot of employees here are not here for the right reasons and it shows on the services, communication and just all around service here in this office again I would not recommend this place to anyone I will be contacting my dentist office so that they can refer patients elsewhere I would hate for other patients/parents to have to experience this that I have experience here! The office tries to compassionate the horrible service with a $5 Starbucks gift card so they tell everyone who comes in the office to rate them and they get a $5 Starbucks gift card that's the reason I believe they have a 4 star rating I honestly believe that they would probably have a -10 star rating if everyone would truly rate them I know I am not the only one who has had this horrible experience here because I have been there when others complain it's just sad that they don't make it public! read more

Doctor was patient and great! I just got my braces off today. Never had an issue with any of my appointments.... and I would definitely recommend anyone to come here! read more

I recently got my braces off and I love it! Unique does a great job making sure patients are being well treated and cared about. I recommend!! read more

Thanks Dr B & Staff!! Letty and Melissa you ladies are amazing! Thanks for all you do!!

This place is wonderful, staff is friendly so helpful!! They are giving my daughter a beautiful straight smile!! Thank you all....

Unique really gave me the best experience I've ever had. Their are nice to me and my teeth! I love them and highly recommend them. Getting my braces on was a breeze and I was super nervous but unique really took care of me! read more

staff is great i wish they could keep their appointment times accurate...usually still wait an hour before getting a chair with more wait time... read more

Overall the care here and results have been ok nothing out of the ordinary.some of the staff is nice, i've seen the dr. Twice since i started treatment once for consult and another time for a quick check. The staff that handles the front desk is super rude like they hate their job and also the accounts person michelle super rude with attitude when calling me. I pay for services here your not dong me a favor. If they donnt like their job the. Some chnages need to be made in that office. You do not treat patients that way!!!!! read more

The staff is amazing, they have weekend appointments available and my teeth look absolutely amazing!

Love going here and would reccomend for anyone needing braces to come here as well! Go to julie or anyone other of the really nice staff for a great experience ! read more

I just got my braces off today and they looked amazing! The Dr and staff were very nice and friendly. The last process taking off my braces with staff named Joan helped me out in her best way as possible! I am pleased with my new teeth and especially my smile. I would def continue to recommend people to come here. Thank you unique! read more

I wish I went with a different orthodontics. I am a client and am traveling every month from San Francisco just to tighten my braces and finish my sessions. I always come to my appointments on time and even earlier just so I can go out on time because they tend to ALWAYS be late. Every single time I go I have to wait at least 30- 45 minutes before they take me in. What was the point of having an appointment time when they can't take you on the time of your appointment? I came in recently for my 10am appointment and was promised of a 45 minute appointment that day. I initially asked the front desk if they could please take me on time because I have a train to catch by 11:30am. Just this once because trains are booked that day since it's a holiday weekend. The front desk told me that apparently they are short staffed and couldn't take me on time for my appointment. I wish they had called me prior so I don't have to waste time sitting there. I asked if I can go out and come back and if they can call me if it's my turn for my appointment. A lady came out and told me "No. you can't leave because someone else can take your appointment time". That was ridiculous. Why would they let someone take my time if I am on the books???? But anyway, I stayed and waited for my appointment because I didn't travel all the way there and risk not get my appointment. 30 minutes after I am already mad because I only have an hour more for my train. So I asked them to take me in already. Finally they did at 10:37. Tell me why They only took me to change my band? 4 hours of travel to get there for a 5 minute appointment???!!! Are you kidding me?!!! The lady said "you have a train to catch don't you???". But that wasn't even the point they took me too late and it's gonna be on me if I don't get services done. It's really frustrating! It would have still got me there exactly 11:30 if they did the whole service as PROMISED. read more

Every morning appointment is so fast! The staff is beyond helpful. I recently had an issue with insurance and they were understanding and accommodating. They are gentle with my daughter emotionally and physically. Thanks! read more