No longer servicing appliances. He explains in his voicemail greeting that due to his age, he no…read morelonger works on home appliances such as washers / dryers / refrigerators / stoves, and now only works on sewing machines that you bring to him. He has apparently not updated his Yelp presence to reflect this change in his business model.

Said he would be out to fix our dryer and called the next day to say he couldn't make it. He…read morecontinued to say he could come out a day later. He calls that day and has another excuse for why he can't come over... Just say you have no time or know how to work on certain dryers. No one likes to be led on. Anyway, we have a reliable person working on it now. He seemed nice but full of excuses.

I have nothing but great things to say about Oleg. He was prompt and professional throughout the…read moreentire experience. He was very professional during a difficult washer repair. His availability was outstanding and he worked though the problem which wasn't the first nor the second thing we suspected. I was more than happy with the final outcome and the cost was reasonable and honest. I would happily use his services again and will reccommend him to others.

Oleg is a true problem solver and is kind and reliable. He fixed three things that were wrong with…read moreour oven and stovetop and is back to replace the gasket on our freezer.

Thank you for changing my one star review to a five star review! This all happened as a result of…read morethe outstanding customer service I received from Brian. From start to finish he made sure that the service I should have received, I now received tenfold! The delivery crew was fabulous as well, on time and with updates, setting everything up with care and with a quickness. Thank you again Brian for changing my opinion and allowing me to continue to do business with Earl B Feiden!

I have to agree with other reviewers mentioning how awful the installation process went. The…read morepurchase was super smooth because I did my homework and knew exactly what we wanted down to the model numbers. What really buttered my biscuit was them telling me my 220v outlet was not working....so, I hired an electrician to come out to fix an outlet that turns out was working perfectly.....($189.95) minimum house call charge. Also they had issue with the drainage for my dishwasher.....had a plumber come out to tell me they only needed a $2.75 PCV flange to get past their installation Issue. This is not the experience I expected and apparently purchasing a Heavy Duty Washer and Dryer, a Refrigerator, a Dishwasher and an Induction Stove ( which came out to more than a couple bucks) all at the same time does not warrant sending out installation people with more than one installation under their belts. We're not likely to use them again. Mostly because of the Electrician thing

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Update to the previous review: Brad reached out to learn more about everything that went wrong. He…read morepromised to look into the matter ... and then promptly ghosted us. Meanwhile, a week after the technician "fixed" the dishwasher, it's showing the same error message again. AVOID, AVOID, AVOID --- We really regret getting our appliances from Earl B. Feiden. We bought an LG fridge, along with a new dishwasher and induction range (all recommended by Wirecutter). The fridge was dead on arrival, so Feiden replaced it ... with another fridge that didn't work. They said they had no idea what the problem was, so we ultimately switched models. Ten days after the dishwasher was connected, it started showing an error message, and trying to get a technician out here to fix this brand new appliance has been a nightmare. Feiden doesn't seem to care that so many of its appliance are defective--everyone I've spoken to has shrugged their shoulders, as though this is all totally normal. I would avoid them at all costs

We are very pleased with the service we received - friendly, prompt, professional kitchen range…read morerepair reasonably priced. We would definitely recommend JDL Appliance Services and will call again next time we need a repair.

I called JDL because my GE dryer was not working properly. Justin responded on same day --Friday…read more-- and set up an appointment for the following Tuesday. Nice. Justin came to repair the dryer 18 months ago prior: different problem. The heat sensor needed adjustment. Problem solved. Now, the dryer was not "drying" clothing. He checked the outside air vent and the end cap was totally covered in packed lint. He cleaned the end cap and cleaned the duct that connected it to the dryer. He was done in 30 minutes, and I was able to tackle the laundry that had accumulated. Justin explained the problem in terms I could understand. The uncleaned end cap caused the dryer heating unit to turn off. He told me that someone could check the outside vent a few times a year to prevent the recurrence of the problem. My GE Dryer is now working great. I am pleased I do not have to replace the seven year old appliance. It was another positive experience with JDL Appkuance Repair.

I called with some questions about my front loader and the gentleman who answered was very helpful…read more Gave me suggestions to try that would actually avoid him having to come to the house for a service charge. I really appreciated he was willing to help without saying he needed to come to the house for a service call. If his suggestions don't work, I will definitely call him to come to look at my washing machine.

Great service, prompt, professional and reasonable! He is a complete professional. I totally…read morerecommend them!!

prompt, easy communication (which is hard to find theses days) and reasonable !!! work was done…read morevery well and fast !!! highly recommend him !!

Mike is a very good appliance repair person. Keeps appointments, fixes the problem and is…read morereasonably priced. Highly recommended.

First Cornwell Appliances has been around before I moved to Albany and I have lived here since…read more1981. They have service my family and friends appliances over the years. I recently had to call Jake myself and what a pleasure it was to converse with him. He is very knowledgeable, honest and straight forward. Something you don't see anymore. I wish he sold LG appliances vs just repairing them. I will not hesitate to call on him if and when I need a repair.

AWFUL. PLaying phone tag with their answering machine. Jake is arrogant, rude and downright…read moreuninterested in helping anyone. Sell your business and move to Florida.

I love this appliance store! They have a huge showroom, multiple locations, an enormous selection…read moreand friendly staff! Many people here know me by sight and name! I have a dedicated salesperson who takes great care of myself and my clients. We are not disregarded or given the run around here! They also don't try and sell you the most expensive item because they get a higher commission on it, they really care about what you want and will make you happy. Praise indeed!!

Purchased a washer and dryer from Marcella's and had them deliver, hookup, and remove the old…read more These guys worked like a precision team, each one knowing what to do never getting in the others way, and so courteous it was amazing. This is a reflection of the company overall. What a pleasure to do business with.