Dave from Dads Appliance Repair responded quickly ti my request for an appointment and was able to…read moreschedule a service call for the next day. He arrived on time and was very friendly and professional. He diagnosed the problem with our propane oven and was able to fix the problem while he was there. I will be recommending Dads Appliance Repair to my friends. Ddo not hesitate to contact him if you need work done. Dave Waite West Charlton, New York

Critical: Value I have used Dave from Dads at least 5 x . He…read morehas always been a little on the pricey side . Every time I have used him the price increased . Today I had a faulty switch on a GE range . He took about 10 minutes to switch it .He charged me $365.60 . Idk what his problem is . Nobody likes to feel like they were taken advantage of . If you use him get the price first or you will be sorry . If I could give him a half star I would . Would not recommend him

This service totally misrepresented themselves as a local repair service. I was told they are in…read moreTroy, NY , my basic location, and I made an appointment between noon and 3 today. Later I received a call, had to call back and the same guy indicated they have no people in my area to take care of the issue- a basic leaking washing machine. They charged my card, which I was told is necessary to make the appointment, and now I must wait 24 to 48 hours to receive the credit, if I'm lucky. This is a perfect example of how the internet is replete with characters that have nothing but greed to motivate themselves.

Was wonderful to do business with a company that has been around for decades and still values a new…read morecustomer. Bob was friendly and very helpful and I had my new dryer installed in less than 24 hours after my visit to the store. He also provided tips for keeping some of my other appliances working correctly. Highly recommend Rensselaer Appliance for purchases and repairs.

Mike from M&M was able to diagnose and fix a leak with my Bosch dishwasher that 3 others service…read moretechnicians were unable to fix.

We needed some repair on our 18 yr old Sub Zero refrigerator. Michael Maitino, of M &M Appliance…read moreRepair,gave me a very accurate estimate over the phone. He was very professional, worked quickly and charged a very reasonable price. He was referred by Sub Zero through their 800 #. And by-the-way, this is my very 1st review!

He came over same day and fixed ice maker. Followed up next day to make sure it worked.read more

I got a dryer from joe not even a year ago and I have had nothing but problems with this dryer .He…read morecame to look at it and said $300 to fix it,I just got this dryer from him not even a year ago and already not working right.I paid him $300 for the dryer and already he wants me to give him $300 to fix it.He's horrible guy to deal with and just wants to make money for junk.DO NOT BUY YOUR APPLIANCES HERE you will regret it.Your better off buying brand new.

Would give zero stars if possible. Showed up to my house on a day and time that was not agreed…read moreupon. Did not offer me a new appointment. Did not try to accommodate me or remedy their screw up in any way. Informed me of a "cancellation policy" to which I never agreed and refused to refund my $100 deposit. Not sure if they are in the business of repairing anything (well) as there was never any service performed. Instead, I was scammed out of my deposit. Interesting way to do business. Would not trust these people. Will report to city, state and BBB.

Kevin serviced our dishwasher that kept giving an error message and wouldn't finish a wash cycle;…read moreat times wouldn't drain fully. Instead of just replacing the pump first, suggested we try it with the drain hose in a different position that would let water through easier. Appreciate the honesty on that. Also gave me good advice on how to keep some of our other appliances maintained and had him take the back off of our refrigerator to clean the double coils (never cleaned by the previous house owner.) I would recommend KB's and would use them again for appliance repairs!

I called because my washing machine was giving codes and none of the fixes I could find online were…read moreworking. I spoke to Northwind and when I gave the model of the machine I was told it wasn't really worth repairing. No pressure to buy anything from Northwind and honestly he could have come and charged a service call. I appreciated the honesty and I will keep them in mind for any further issues that may arise.

The guy was very niceman my husband said wee got a dryer from them now my brother going to get…read morehis dryer fixed I told my brother Mike to call them

Great place for parts and advice. Been going here for years and never been disappointed. Don't…read moreorder your parts online! Bring the broken thing to them and if it needs testing they sell you only what you need..

Well, in order to do business with a company, they need to be open during their advertised business…read morehours. Being open doesn't just mean being able to walk in the door. It means being able to call and talk to someone on the phone. It is 9:31am on a Saturday. Their hours are advertised as 9am-3pm. They don't even have an automated message. So, unless there was an emergency this morning, these guys have to do better with being available when they say they will be! Very disappointed as they are one of the only companies in the area advertising open hours on a Saturday and I need a part they probably have in stock for my dryer! **UPDATE 9:34am - found out on FACEBOOK they are on their "summer hours." Not everyone has a Facebook, nor would I look to Facebook when I am trying to find an appliance parts store, but here you have it, folks!**

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.