Always a great place to wait on outgoing flights. We typically get to the airport way too early and the United Club is a game changer. You can arrive early, relax, get a full meal with premium drinks at the bargain price of premier access! The service is impeccable, one of these days I'm going to ask one of the female porters her name, she is always there, extremely friendly and professional. She takes the time to talk to her regular travelers, making their time not seem so blah. I love me some United Club. A few months back we met a guy "Brad" who goes from airport up airport hitting up the United Club, why, "because Brad's got to eat." read more

United Club - Airport Lounges Near Me - Cleveland, Ohio

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Service (5/5): shout out to Cheryl - one of the friendliest people I've met in a long time! read more

United Club - Famous iconic leg lamp - Airport Lounges Near Me - Cleveland, Ohio

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I love the convenience of the United club. Free food drinks, alcohol. Breakfast:granola, yogurt, eggs, bacon, toast, muffins, (no peanut butter), fruit, espresso machines, coffee. Very clean including the bathrooms. Employees are very helpful and accommodating read more

Our flight was leaving Very early, so my eyes were only open enough to take one picture! But believe me when I tell you that this was a very comfortable really well laid out lounge. The food was nice and hot and was very fresh. For breakfast they were serving scrambled eggs, turkey sausage, and different pastries. I know the bar was open but at 6 o'clock in the morning that was a little too early for me to drink! One of the nicest lounges we've been to in a while. read more

United Club - Large comfy seating - Airport Lounges Near Me - Cleveland, Ohio

I have to say this is one of the best United Clubs I have ever been to for domestic travel. I had an hour to kill before my flight and was super happy to see that Cleveland had a club to begin with! They had tons or room (unlike so many clubs) and the food options were fun. Perogis really super fun, they were not the best but it was fun to have that option. They had a nice setup for salads and other choices and a great bar tender and an illy machine for good coffee. Not sure when I will be back there back always glad to know you get the money for your membership in a smaller airport. read more

Hidden - tucked away - at the end of what feels a bit like a ghost town of a concourse! But it's more live than concourse D which closed in 2016!!! read more

United Club - Airport Lounges Near Me - Cleveland, Ohio

Now that the lounge amenities are back to normal and I have had the pleasure of visiting several other United lounges, I'd like to update my review to say that this is the best one I've experienced and definitely one of their best. The size, range of seating (from couches to a small theater with projection TV, and individual group work rooms), food selection, and bar always makes me look forward to visiting CLE. read more

United Club - Airport Lounges Near Me - Cleveland, Ohio

This is a nice United Club by the C gates in the Cleveland Airport. I won't go through all the food again in this review, as it was the same as in my previous visit, although I did see some moldy cheese (oops!). I did have the fantastic coffee gelato again. Shout out to the fabulous club staff who tried to help me locate a notary before my flight (alas, no) but did help me with some color copies. read more

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Meh. The bar was out of Sam Adams. The buffet was empty (until a few minutes before our flight). The chargers were garbage. I charged my phone on my own brick because the ones here weren't working. Ugh read more

This is a nice way to spend those extra airport hours. Clean bathrooms, comfortable chairs and light refreshments. Bars are available if that's your pre flight need. read more

When flying on United Airlines, buying a day pass is a must when I have long layovers or on a lengthy delay. The club allows me to relax. Have a drink and catch up on work in a quiet area. I love the personal touch having the front desk agents rebook me if need be. Friendly staff. read more

The food is ok. It seems like it's always the same thing. The service is great. I really like this club. Not the largest but really comfortable. read more

Check in with the front ladies is always pleasant. They welcome us back with smiles and laughter. In the lounge we always look for Cheryl. She has the personality that brings a smile from us. She chats, cleans, tells a joke, cleans more, and buses our areas. The buffet tables are clean and full of food. I like the coffee. read more

United Club - a row of chairs in a lounge area - Airport Lounges Near Me - Cleveland, Ohio

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The food was pretty mediocre at this United Lounge in Cleveland Hopkins airport. I'm usually a fan of pastries but all of them looked dry and like they were sitting around for a looong time. One thing I did love was the Illy coffee machine. It made a great, strong latte, better than any Starbucks machine. The french toast wasn't too bad. There was also your typical fruit selection. The highlight of this lounge is the amount and variety of seating options here. Lots of comfy sofas, tables, and even a theater. read more

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What an unexpected surprise! Large, good food and drink offerings and an in-club restroom. I've been to larger airports with lounges not even near this nice. read more

So glad they are open again in CLE. They just reopened a few days earlier and so our expectations were low. No need to worry. Aside from the bar seating being removed, everything is back to normal. Masks are currently required but hopefully that will change come September. There was a decent assortment of snacks. Most items are pre-packaged. But they were pretty tasty. I tried the hummus and pita bread...not bad. I gave 5 stars thanks to the enthusiastic staff that were happy to be back at work. Thanks Tanya, Cheryl, and Leon! read more

United Club - Small assortment of snacks. They were pretty good. - Airport Lounges Near Me - Cleveland, Ohio

Thankfully there is a lounge here! Don't eat any of those garbage places in airport, come here for a safe space and great people! read more

Very nice club, as United Clubs go. Lots of space, many seating areas, much quieter than sitting out in the terminal. Some free booze available but also free sodas and juices. If you don't like the free options, paid premium beers and wines and spirits are also on offer. Free wifi seems faster than that out in the terminal. As is normal for United Clubs, there are some snacks available. Wrapped packets of cheese, crackers, ranch dressing, salsa, carrots, dispensers loaded with yogurt raisins and some salty things, plus packets of Milano cookies. You are not permitted to bring your own food into the Club. read more

United Club - Airport Lounges Near Me - Cleveland, Ohio

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This location used to be a Continental Presidents Club - it has been converted/renamed to a "United Club," as part of the United-Continental merger. This is one of the nicer United Clubs I've been to. It looks like it's been recently renovated. It's fairly large, lots of seating and nooks to spread out in. It was nice being in a clean, modern Airport Club. Lots of electrical outlets, snacks, and comfortable seating. One thing that needs to be improved is the Men's Restroom. It's in rough shape and needs a major overhaul. NOTE: I've submitted a correction/update to Yelp to update the name and address of this listing - their first reaction was to ignore the submitted update and lock the fields in question. I've re-submitted - hopefully it will be reviewed by an employee who is not lazy and actually has the capability to verify the submission and make the necessary changes. Correct Listing Information: United Club Cleveland Hopkins International Airport, Concourse C 5300 Riverside Drive Cleveland, OH 44135 http://www.united.com read more

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We were fortunate enough to get into the family room at the club. Such a welcome chance to have some private space to sit and relax. My daughter really loved having a kid-sized table to sit and draw/color/eat. Food selection was pretty decent for breakfast - OJ/coffee, hot chocolate bar, waffles, yogurt, fruit, some pastries, and some warm items including Jimmy Dean breakfast sandwiches. Most of all, staff was kind and welcoming! read more

They've added a log in page to their wifi. Yeah, they suck and they waste your time. The addition of so-called premium spirits, adds to the frustration of trying to get a drink at their bar. The bartenders don't exactly move with a sense of urgency, and half their time is dealing with bar tabs and the cash register. Take a nod from Delta and offer the non-alcoholic items as self serve. Cleveland's United Club has joined the newly merged airline in their race to the bottom. It's symbolic of the failure of integrating operationally broken United with the once great products at Continental, all by a Continental management team more in tune to spreadsheets than real world results. "Hey you over-entitled Clevelanders, United here, you're just lucky you still have this crappy club we've given you!" read more

Great United Club. Has a large bar area, a media area (with a 'theater style' seating set up), desk area, and quiet area. They also have a few conference rooms (which I didn't use). The bar area is probably the most impressive one I have been in to date. Seats about 12 at the bar and has 6 bar height tables is the area. The booze selection is also quite good (you can tell I'm a drinker - blame my Irish/German heritage). First United Club where I have seen a plethora of cordials and a lot of the top shelf liquors. Only downside - the food only consists of bar snacks (snack mix, pretzels, cookies, cheese, carrots). Would like to see more variety, but this seems to be the norm in the U.S. (European airline clubs are a bit more food heavy). read more

Theater, "free" food & coffee, endless endless laptop stations, comfy seats, space and privacy! It is non-smelly. Looks great. Clean upscale bathrooms. The space is free to use if you're a United Club member, flying business class or premier access. Otherwise, it's $50 at the door. Yes, I can live with this... read more

United Club - "theater" - Airport Lounges Near Me - Cleveland, Ohio

HUGE United Club for the amount of people. It was built when CLE was a United Hub. A lot of space and quiet areas to work. Bar is decent but no drink machine so anytime you want a Coke, Pepsi, Soda, Pop, Fizzy Drink.....you need to go to the bar. Food is a little limited as they don't have much of a kitchen. Very close to the United gates. Even thought its a little outdated its not a bad club. read more

Compared to LAX, this location is slightly better. They offered the same things: complimentary snacks and beverages, free and reliable wi-fi, clean restrooms and comfortable seating. The employees at this lounge were much friendlier than at LAX, so I was able to award this location with all 5 stars! Customer service counts! Thank you, United Club, for offering great customer care and a relaxing atmosphere. I thoroughly enjoyed my experience! read more

United Club - Airport Lounges Near Me - Cleveland, Ohio

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The food selection has markedly improved. There are now much better options to choose from which rotate during the day. The lounge itself appears much cleaner and more inviting than the last time I visited. Staff was friendly and helpful. read more

I'm in this club a dozen times or so a years long walk to get there right past the turn to go to D Concourse almost at the end of C but always enjoyed my time there friendly bar staff read more

I had a one time pass and lots of time to burn at the airport so I decided to use it. There is plenty of seating and tons of work space. The snacks were ok. There were nuts, cheese, soup, salad, fruit, and cookies. Also water, mint water, coffee, tea, and bar drink. Overall a good place to spend a few hours at the airport read more

Cleveland: Very nice United Club, staff are one of the friendliness in all of the United Clubs. Been a member for many years and always pleased with the Club in CLE. Might not have all the offerings (food) as some of the larger clubs in Chicago and Houston but the Top Notch crew that runs it makes up for the food offering shortcomings . read more

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Feels a bit dated, but the service was friendly, and there were decent food options for a lounge in a smaller airport like CLE. Full bar, and lots of seating with regular and USB outlets. A good place to hang out between flights. (Restrooms need some TLC, please!) read more

I like to travel... a lot.... and usually I'm running off to the airport right after work in time to sit at the gate for about 20 minutes before my flight boards. But, on days where I know I can get to the airport with enough time to make a trip to the United Club worth it, I definitely am sure I'm at the airport early enough to relax in the Club for a bit. This particular club is always clean, quiet, and the service is always wonderful. The bartenders are wonderful, make the (free) drinks strong and are always fun to talk to. Like any club, they have various snacks available for you to enjoy, and the wonderful staff always ensures there's plenty out. They are always coming around to clear up any unwanted dishes/glasses that are left on tables - the place is kept up really well. The friendly lady at the front desk can give you updated info on your flight if you're delayed and what not. It's located at the end of the C-terminal, kind of by gates C-19 through C-22 (close to the McCalisters). I wouldn't necessarily agree with the other reviews that say it's hard to find as there are signs that lead right up to it, but it IS at the end of C- so it's a walk if that's not close to your gate, but this is hardly a massive airport, so it's not too bad, IMO. read more

Hard to find compared to the other lounges I hit on a mileage run with my sig other, so I wasn't expecting much given lack of signage and the dated terminal. To my surprise this lounge was huge, well-stocked and clean with nice views of the (rain soaked) tarmac. You actually check in outside the sliding doors (first time I've seen that), and there was another desk in the lobby. Maybe this lounge needed a retrofit due to rif raff issues? Hmmm. The staff was friendly and always quick to keep our area clean of wrappers and finished drinks. Plus they let me sneak in my contraband Dunkin Donuts. Mmmmmm. read more

I like this club lounge. Its very clean. The people that work here are super nice and helpful. There's a good drink selection and the snack are always kept full. Its kind of tucked away but I like that as it keeps it from getting too crowded. read more

Perhaps not the nicest United Club I've ever been in, but...you're still getting free snacks, drinks, and wi-fi so I can't see why you'd complain. There's ample seating and outlets a plenty, and there's not much more I need when I'm waiting for a flight. And to the complainers out there...remember that you could be sitting at your gate, instead, fighting over an outlet, listening to children screaming while in a sticky chair. read more

United continues to eliminate services. They no longer have complimentary newspapers or even any magazine racks. It has become a club for a clean restroom and phone charger but that's about it. The people are nice and apologetic but I can't imagine why they continue to degrade their clubs to the point where the value added comes into question? read more

"Free" well drinks and price point wines make UC worth it considering that we usually spend over $100 at any random airport bar before even leaving the ground. God forbid you ever get caught in an airport without one of these clubs while waiting for delayed flights. (I am talking to YOU, ORF). I kinda wish I were a bartender here... read more

The United Club in CLE airport was hard to find and at the very end of the terminal. That said, service was quick and friendly. read more

Spacious is the only positive thing I can say. Smells like cigarette smoke.. Gas stations have better coffee. Seriously if you're going to have a place for weary travelers, top 5 focuses should be on offering good coffee. Bagels I suspect are thawed frozen variety, definitely generic brand. Gross. Bananas all brown. This is at 7am. Woman at pre-entrance area was rude, service staff inside mediocre manners. Once you entered though I will say woman at service desk was very pleasant. read more

I must have come on an off day, judging from other reviews. Saturday morning at 8:00AM and the juice and water dispensers are empty. Breakfast food was scant and picked over. I have been in better Clubs. Then again, I was in CLE. read more

Quiet on a Sunday night. Nice club Best Airline in the World!!! Fly Continental!!! read more