Dr Matthew Schultzel is a fantastic surgeon. He was personable and knowledgeable using the newest…read morerobotic technology to remove my gallbladder with the least invasive procedure. Post op appointments he was informative and had a great friendly demeanor. Highly recommend his skill and his office team. Busy doctor but worth the wait.

1 out of 5 stars (for office staff -- 5 stars for Dr. Schultzel)…read more I had gallbladder surgery with Dr. Schultzel in September 2025. He was excellent -- kind, thorough, and professional. Unfortunately, my post-surgery experience has been made extremely stressful due to the office staff and management. When my EDD paperwork was first submitted, the staff only gave me two weeks off work, even though the doctor clearly stated I needed six weeks due to lifting restrictions. After multiple calls, I finally spoke with Julie, who was rude, argumentative, and dismissive. She even said sarcastically, "Fine, I'll give you six weeks off," which is completely unprofessional. I later spoke with Emily, the office manager, who apologized, but Julie's poor attitude continued. Despite Emily's assurance that she would personally handle any future issues, she never returned my follow-up calls. Since then, communication has been inconsistent. Some emails were answered, but usually with short, unhelpful replies, and many others went unanswered altogether. Each visit I've made to the office has been met with cold or dismissive attitudes. Even when my doctor extended my recovery another two weeks, Emily questioned it inappropriately in front of other staff. I've had to show up in person multiple times just to get updates, only to be brushed off again. The doctor and PAs are wonderful, but the back office is disorganized, unprofessional, and lacking empathy. I've felt ignored and unsupported -- especially regarding time-sensitive EDD paperwork that directly impacts my income. It's unfortunate because Dr. Schultzel deserves better representation from his staff. Patients shouldn't have to fight this hard for basic communication and follow-up care. Edit: I split the difference and gave 3 stars. I have no issue with Dr Schultzel. It's sad I had to place a review to actually have someone try to call me or respond to the issues at hand.

Had 3 colonoscopies there in the last 5 years for stomach…read moreissues they said I was fine but offered no info about my problem. Been vomiting as usual for 2 days now, no help from them. I will never go there again, I suggest you dont either .

The service at this clinic is terrible. We saw Dr. Samantha once, and we never received any…read moreresults, neither by phone nor by mail. The four times we've been there, they never give us any information; they simply wait for us to arrive and ask what's happening with our family member. I do not recommend this clinic; the service is awful, and they are just charging for consultations without providing any kind of service. The receptionists are just sitting in front of a computer, getting paid by the hour without solving or helping the patients.

Dr Roxanne Lim is awesome. I have been to severely different doctors and they all told me they…read morecouldn't help me . She is so helpful and we are already on a plan . I would highly recommend her.

The doctor was rude and disrespectful I will never go back to this place. Didn't even give me a…read morechance to discuss my chest pain and disagreed to everything I said.

Ever since I first met him I felt a sense a calmness, immediately in his presence. He's so…read morethorough, honest and patient. Also, unbelievably knowledgeable. Always asking for consent and personal feedback such as: feelings, thoughts, unlimited of questions. Dr. Lee is genuinely out for us the patients and our best interest. I've met with multiple other GI Docs and left feeling disregarded, minimized, disrespected, confused, and quite frankly treated like a dollar sign. I honestly have never felt more seen and comfortable with Dr. Lee. I don't have one bad thing to say about him or his staff. I highly recommend him! A shout out to Yasmeen. I'm always emailing and calling her, she's so nice, very knowledgeable, patient with me, and so understanding. She works very hard and is on top of everything. I always get a fast response no matter what. Even though it's probably not necessarily her job she always helps me. Not once has she made me bad or an inconvenience to her. She's super friendly, down to earth and still professional. Thank you so much. We need more cool peeps like you and Dr. Lee respectfully of course in the medical field.

I came in for a screening with Dr. Scott Lee, and the experience was excellent from start to…read morefinish. Dr. Lee is extremely professional, kind, and patient. He explained everything clearly, took his time to answer all my questions, and made the whole screening process feel calm and stress-free. I felt truly cared for and confident throughout the visit. It's not easy to find a doctor who is both highly knowledgeable and genuinely attentive - Dr. Lee is exactly that. Highly recommend!

Dr Alisha's program has helped me so much. It has been a month so far and my progress is amazing…read more Well worth it!! Everyone part of the program from Lynn to Coach Misty have been so helpful and have made it very easy to stick with the program.

Dr. Alicia has truly been life-changing for me. I had been living with chronic pain for years, and…read morewithout her help I honestly believe I would still be stuck on my back in constant discomfort. She took the time to listen, understand what I was going through, and treat the root cause rather than just the symptoms. Thanks to her care, my pain has been significantly relieved and my quality of life has improved more than I thought possible. I am beyond grateful for her knowledge, compassion, and dedication. I highly recommend Dr. Alicia to anyone who has been suffering and feels like they've tried everything.

I had few procedures with Dr Hong everything want well he is the best make you feel safe abs…read morecomfortable explain everything in detail to you. The office is very clean, the staff are very professional. And knowledgeable Highly recommend this office for all your needs , Thank you Dr Hong.

As of now (930am) still waiting to be taken in for my procedure. I've been waiting for 3 hours in…read morethe prep area. It seems like every cubicle alongside me has gone in before me even though they were processed after me for various reasons. UNBELIEVABLE!! The nursing staff were cordial and efficient but seriously?? Previous negative reviews are all true as I am reading them while I sit here and wait. (Can't speak to anyone by phone, no answers etc...) it makes me wonder if I should have gone to Orange County for this kind of procedure. Super hungry, difficult to smell the lunches of the nursing staff. 3 hours!!!! Not happy!!!! ***Ok I'm out, loved waking up after procedure after being put out! Gina is a doll great at her job. She gets 5*****!

What to expect: Runs like a well oiled machine. Efficient, caring, competent. Checked in at 8:40,…read morecolonoscopy was done and I was dressed an hour later. Dr. Dinh was great and the anesthesiologist was awesome! Shout out to the nurses who were all best of class. The entire organization made the experience "enjoyable" for a colonoscopy!

I had my endoscopy and colonoscopy here and it was quick and easy....Dr Dinh and staff made my…read moreexperience very comfortable and easy...front office was very friendly and thorough...also the nurses were so friendly and assured me everything will be ok because i was really nervous...but it went smooth and quick...all i remember was them telling me what they will do and i was knocked out and when i woke up i was already in the recovering room..glad i went through them and at also having a piece of mind whats going on in my body...thank you Dr Dinh and staff

Same problem as another review; it is impossible to schedule an appointment. Calling their phone…read morenumber directs you to the front desk who takes down your name, phone number and tells you they will forward to scheduling department. I called 3 times the past 2 weeks, no call backs. Not sure what's going on, but it would be nice to actually get a call back

Avani is a caring professional! She listens to your concerns and works with you to find a solution…read more She also makes a point of reminding you to call her with any questions. The office and medical staff are welcoming and very nice!

Friday, March 22, 2024: I checked in and was greeted very warmly by the staff. It was a long wait…read more I came to see Dr. Philip Chen about scheduling another endoscopy and colonoscopy. Such fun! . Anyhow, it took 2 hours to see him but I do recall I was "squeezed" in today. He is worth the wait. He is a kind, compassionate doctor with a great bedside manner; nothing is ever rushed. No wonder it's so hard to make an appointment with him. He is a sought after specialist. My check out was quick and informative. The young lady who checked me out was friendly and thorough. I have always had a nice experience here.

Office staff are horrendous and rude! They call before every appointment to drill you on why you…read moremade the appointment and then speak over you and give a condescending attitude. They make people make appointments only with their computer Eva via phone and then complain that the appointment doesn't suit them! Office staff should be polite and caring!

Dr. Kara was so kind and insightful--she really listened and made me feel cared for. Staff was…read morefriendly and office was clean and tidy.

Wonderful experience, the staff, the doctor and the receptionist at the front desk, were superb…read more Thank you doctor Deborah Negusse.