Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

Great experience. Chair was waiting for me upon my arrival at the hotel. I'll just leave it here…read morewhen I'm done and the will pick it up. Highly recommend.

I rented a lightweight power chair for a visit in LA then to the Grand Canyon and back. Carlos…read moredelivered the chair and made sure I knew how it functioned and could operate it safely. The chair was a dream to travel with - easy to move onto and off of busses and easy to fold for transport. Carlos picked up the chair the following week wearing the same smile and encouraging words. I will definitely use this service again.

Very friendly owner and reasonable price to rent a wheelchair. I appreciated the opportunity to…read moreschedule the wheelchair pickup on a Saturday.

Called in to see if they had something I needed and they did, price was reasonable. I came by and a…read morevery friendly and knowledgeable woman rang me up. Really appreciate the courteous service and I love supporting a local business.

Wow! The service and follow through was exceptional. Oxygen was delivered and set up before my mom…read moregot out of the hospital. We were also set up with portable tanks for going out. Just received a call to make sure everything was working well and if we had any other questions. Highly recommend this company!

A medical supply provider that doesn't have weekend service...seriously? My husbands generator has…read more3 lights ...green, orange and red. The orange comes on and then the red...needs repair. Can I reach anyone to help? Nope! So we deal with emergency tanks or nothing...we wait till Monday when we can schedule service...yep....schedule.

Luis responded immediately with clear explanations with quotes over the phone without any sales…read morepressure. Luis showed up promptly for installation and did great job fast and efficiently. We highly recommend his product and service. We went with certified pre-owned at great price are very happy.

I didn't use their service but would recommend this company for the prompt response and…read moreinformation. Luis replied my questions quickly and this helped very much in decision making Thank you

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Hands down best supplier in the region. They helped our company so many times especially on the…read moreweekends when the whole area suppliers were closed.

Great people great place to get all of your equipment . And they are open over the weekend while no…read moreone else is.