I was there with my daughter today, she was getting an oil change and a few other simple repairs…read more Technicians were polite, friendly and worked well as a team.

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.

I first visited another service center to get my oil change and they struggled opening my hood and…read moretold me they couldn't help me. I went to Jiffy Lube and not only did they open the hood they corrected the issue. The cost was the lowest that I have paid in years! I was in and out in 20 min or less. I highly recommend them.

So I was off on Labor Day and after returning from a business trip really needed an oil change Zack…read moreand Gary took good care of my Jeep. . These guys greeted me either a smile , very professional , worried quickly and efficiently. I am back on the road ! Thank you Zack and Gary for working on Labor Day. God bless you!

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Outstanding!! Went in for a brake job for my grandsons car. Brakes weren't nearly as bad as I…read morethought they were but needed. They discovered a serious and dangerous issue with my shocks and bushings that would have been catastrophic on my grandsons 3 hour ride home. I will be forever grateful. They told me the minimum needed but I wanted it all. Better safe than sorry! Young mechanic worked from opening past closing. They go the extra mile! Thank you

My vehicle to get checked out the fan was not turned on long story short when driving home…read morenotice the front bumper moving when arrived at my home I lifted up the hood it seem the mechanic placed screws back with out the backing so it just sitting in there and he didn't clip back clips I am very disappointed have use they service before never had issue

I have used this location several times and I have always had a positive experience. The staff is…read morefriendly and knowledgeable and pricing is fair.

This place does not honor what is advertised on the web site. Even after you show them a quote you…read morereceived from their own web site. Typical bate and trap promotions. I even asked for the district manager/ store manager who was in the office and would not even come out to speak with me as a customer. Good luck with this place.

I was traveling through Virginia and staying in Fredricksburg for a night and I saw there was a…read moreFirestone shop three minutes from my hotel. This local Firestone had good reviews, so I made an appointment on the app for four services to be done the next morning. On my arrival, I identified myself and requested the four services. Two hours later, my car was ready and we continued on our six hour ride home. Later in the afternoon we stopped in Baltimore for gas and that's when I noticed an annoying scratch on the rim closest to the fuel filler cap. This scratch appeared 3-4 weeks ago and I don't know how it happened, but it bugs me because I see it every time I gas up. But now seeing that scratch on the same wheel location as before I got the tire rotation means that the Firestone mechanic failed to rotate that wheel. I was furious. I called the shop and spoke with Mark, the manager on duty. I explained the situation and how his mechanic didn't rotate my tires. But did he rotate or not rotate the other side?? Mark looked over my work order and saw how the original service advisor noted the tire rotation from my app request, but he didn't request the service to be performed. He acknowledge the failure, owned up to the failure and repeatedly apologized. He wanted me to come back so they could perform the work, but as mentioned earlier, I live six hours away. Also, FWIW, I have "lifetime" alignment, rotation and balancing, so there was no direct financial loss to me. Mark expertly defused my anger. Instead of BSing me, he owned up to the mistake and wanted to fix it. I understand that mistakes happen. I appreciate his honesty and the way he handled me as a poorly serviced customer. For that reason, this Firestone gets five stars from me.

Walked in and instead of simply saying "we don't have the availability today" I got a head shake…read more When she saw my confused look, she then stated "Not Today". All I can say is, do better

Got fantastic service from Felipe when I tool my Alfa Giulia in for an oil change. Taking my car…read morein later this month for some preventive maintenance and I have all confidence in the quality and value I'll receive - thanks Felipe!

I found Canelo's Auto Service by using the Yelp Project feature. They were the first one to reach…read moreout to me to provide a quote and at a fair price! I needed headlight restoration and headlight light bulb installed on my mother's vehicle. They were extremely responsive and easy to book with even with me being in another state and handling this for my mother. My mother had nothing but positive things to say about the service. I highly recommend using Canelo's Auto Service for your auto work.

Got my Borla Cat Back exhaust through these guys. They installed it as well. Extremely generous and…read morefriendly. I initially put in a request in just to ask a few questions online and got a call a few hours later. Chris called me, he was very friendly and gave me some advice. I did some more research and called back and Chris set me up an appointment. Unfortunately my work schedule changed and Chris helped me change it no problem. My schedule changed again and I had a friend of mine take my car to their shop. My friend said it was a very chill environment. I got a few extras like a T-Shirt, hat, and some stickers. All in all great experience. TL;DR Got a new exhaust. Awesome people. Great experience.

Avoid This Shop -- They Took My Money and Fixed Nothing…read more Took my Honda to Just-N-Tyme Automotive in Fredericksburg, VA for a starting issue I clearly explained. They charged me $3,000 -- I had to take a second job over the summer (I'm a teacher) just to pay for it. What did I get? Car still won't start properly Fluids weren't changed (I checked) Tire still leaks air They fixed nothing. I'm in more debt, with more stress, and still don't have a reliable car. Two possibilities exist: They knew what they were doing and robbed me, or They didn't know what they were doing and still robbed me. Either way, it's unacceptable. This place is a scam. Stay far away.

great service. Everyone was very helpful and was able to get my tire patched up quickly.read more

We got a flat tire on Carl D Silver Pkwy this evening at 5 pm. Pulled into NTB and the crew took…read morecare of us. Turns out we had two nails on the inside wall of the tire causing it to go completely flat. They had the tire in stock and put the car on the lift and did the work right away. A big shout out to Jonathan and the rest of the guys for helping two senior citizen women in a serious situation. Thank you for your help tonight!