Chaz and the team at Diamond have been my go to provider for all my site services for nearly 20…read moreyears. They are friendly, reliable and responsive. Chaz always gives me great customer service and always answers the phone or gets back to me the same day and never leaves me hanging. They do just about everything: fence, toilets Power and pumping.

I am 70 years old and Diamond Environmental Services billed me to the wrong account for six months,…read morethen charged my credit card multiple times without my consent. After trying to fix it for months, I had to file a police report and an elder-abuse complaint with the State of California. A social worker is now assisting me legally. The dispute is over a small amount of money, but the behavior is unacceptable -- especially toward elderly clients. I hope Diamond corrects their mistake.

I'm a bit conflicted writing this review because the two young men were amazing and did a great…read morejob. However, I really feel like I was scammed and should have rejected their offer to "fix" the corrosion for $5,300, plus the flat fee of $695 to dig and inspect, plus the fee for the escrow certificate I needed to sell the property and close escrow ($6k plus!!!!). So they pretty much have you by the *alls. I negotiated the work for $4,500 and guess what, they finished in one hour!!!!! I was under the impression is was an all day job, how the heck do you charge $4,500 (after negotiating) for a total of 2 1/2 hours of work? They already knew they "WERE GOING TO HAVE TO FIX" something before they started, because as soon as they dug up the hole the big truck showed up to "pump" empty the tanks so they can make the repairs. Honestly I don't think it needed repairs and I simply got scammed out of $4,500. I long for the day when men were honest and not greedy...to make matters worst I thought I was working with Riverside Septic Pumping, now they have a 5 STAR rating...call them. I'm pretty sure this is elder abuse, especially now that I'm a senior citizen...

Very unreliable. Had appt at 12:00noon did not show up or call, I called at 12:18pm, he said…read morethey're first appt took longer then expected, they should be able to be at my house by 2:30pm god willing. Like if we don't have things to do but wait for them to show up, called another company Riverside pumping same guy cancelled appt. Don't waste your time calling this company. Tried to give them another chance once again I made a mistake on calling them.

I have been requesting an invoice for the services in October 2024. I still have not received it. I…read morehave texted Jose on several occasions. He states will send and nothing!! I shouldn't have trusted this business. I feel ignored and this is not good business practice. He must be hiding something. I will be reporting to the BBB.

I tried them again this week. I received a call immediately... and received an appointment the…read moresame day. Jose was very thorough and detailed. He shared lots of great information on the system and answered all my questions. Thank you.

I don't know if they are any good but I do know this from…read moremy experience with them I book for Friday no call no show I re-schedule for a Monday lost a day of work no call no show not very organized with there times & appointments need My problem fix , taking my business somewhere else thanks

I'm confused by the positive reviews. My neighbor spoke highly of this company & how nice the man…read morewas. We called him to see what time he'd be showing up & gave a "I'll get there when I get there" type of attitude. He said we'd be the first house he goes to after dumping his tank but never showed up. We waited all day & received no call from him. I suppose when you work with sh*t your entire life you start to behave like it. Two thumbs down for this company.

I was selling my house and had a different company come and inspect my septic system. They said it…read morewasn't draining properly and I would need to replace the leach lines which would cost $7,000 - $17,000 and they would send a contractor out right away. This process needed permits and with permit that means time I didn't have when selling my house. I decided to get a second opinion. That's when I called Certified Septic Service. I didn't tell them I had a previous company come out. Certified Septic came out and found the drainage issue. They brought a camera and locator to stick down into the leach lines and examine what was happening. They found that all that was need was to hydro-jet the system and replace about a 3 foot section of the inlet pipe. This process took about 30 minutes and cost way less than replacing the whole leach fields. They would have had to rip up my whole driveway to replace the leach fields. I'm so glad I called and got a second opinion. I was certified within a week. Thank you for being an honest and reputable company.

Certified Septic Service I called spoke to Ricardo very knowledgeable we needed to service…read moreseptic tank plumb it out and check it out they were on time very respectful and completed the job Awesome Awesome Awesome I I recommend this company Angie very nice helpful Thank you Bless your company Roxanne

Solid service from Señor Septic. Hector was extremely friendly and straightforward. The technician…read morethat pump was very professional and tidy. He even answered many questions I had about service intervals and tank risers. I highly recommend this company.

Unreliable. If they tell you they will call later in the week to confirm for the weekend, don't…read morehold your breath! Best advice, move on to a more professional company. Adios, Senor Septic!

I wanted to thank them for coming out and working so late after a long day. They worked me into…read morethey're busy schedule to take care of my full system. Keith

A1 is a great company . We have used them for many years and they always are available no matter…read morewhat time of day or holiday

Great company use them to clean out my septic tank and they did an outstanding job with a…read morecompetitive price

Having never owned a property with a septic system, we were in great need of a high-quality…read moreinspection for our prospective home purchase - and we are extremely fortunate that the Urgent team was available on short notice to assist and educate us! The team of David and David arrived with a full complement of up-to-date equipment and were very thorough in their examination of this system, complete with clear photo images and a timely and well-written report of results. Equally important, they were extremely patient in addressing our numerous "dumb" questions on proper care and maintenance, and they made it clear that they continue to stand ready to assist with any issues in the future. Very highly recommended for anyone who needs an honest and comprehensive evaluation and recommendations for this type of system.