First time here . Latasha was great ! Helped me with my first time application for my passport ! It…read morewas quiet a chill day . I have been to other locations near by and oh boy do we lose patience . Sometimes we forget that some maybe new at the job. Idk. We all have those . Anywho ... I appreciate the help Latasha and I can't wait for my trip ! Appreciate you answering my questions .

This location should be close .. how many complains do they need,they loss many packages…read more. Customer service is the worst .. I just wish all my packages hasnot arrived in this location..

I frequently drop off packages in need of a shipping label and they are always kind to me. I love…read morecoming here. They are very respectful and patient with customers.

Food is very good! Friendly waitresses! 5 or 6 tables to have enough people to accommodate the…read morelunch and dinner rush. Priced fairly enough, for what it is! I love this place. Muy bien !

This is in regards Unfortunately, about the service I had experience here. I came in just to…read morepurchase 2 regular stamps for a $1.56. I had $10 but she (the clerk has the audacity to tell me she cant service me because she DOES NOT have change to break $10?. I address if that was the case why did you not place a sign and she was being very rude and a so called smart ass answers. I am thinking to myself supposed someone who does NOT use Credit or debit card has cash only how is she going to handle or give change. I find that very rude and unprofessional next to her comments like she would not sell oh well? Anyways I just wanted to address that. I did have a debit card but I really did not want to use it since I had cash. Another thing she said was the USPS is NOT a bank? That's fine but supposed what about customers who only have cash only that day? I guess not service. That is a pretty bad way the USPS conducts business especially that it is real currency or legal tender in USA for a government run organization to do such service to deliver parcels. I will be posting this on Google review and Yelp as well but I really would like other Patrons to see what unprepared and unprofessional service USPS has on that particular clerk. It was a women but I did not see her name tag nor did I get her name. Please be careful for older patrons who DO not comply with modern times and use credit or debit card NOT to come here. Next to rude, sarcastic service from a USPS clerk here. Should NOT deserve any Star despite it is 1 star rating on service.

Government funded public buildings always look horrible. I gotta thank these people working here…read morefor being fast with the line. I would literally die of boredom working in this dismal grey place. Thanks ladies.

Post Office for 60453 is very disappointing. I do not like to right bad reviews; however, this P.O…read more has changed over the years. They go into my mail. I have received mailed with slashes on the packages as if they took a peek inside. My mail has be opened and resealed, too many times.

I am a fan of this post office, I almost feel as if it's one of my little secrets. It's tucked away…read moreat the end of an industrial street that is filled with different factories. As a result, there is never a huge line here and the staff is actually pleasant. I've had some not so fun encounters with post offices in the past, whether it''s ridiculously long lines or unfriendly staff...so this post office has been a breath of fresh air for me They are also open longer then some of the other post offices in the area. The one in Bridgeview on Harlem & 100th is 9-5. This post office not only opens earlier at 8am, but they are open until 7pm which really helps when you have a busy schedule or want to take care of something before or after work. They are also open until 1pm on Saturdays. I usually tend to just drive up here and drop letters off in one of their mailboxes, I love that they empty out the mailboxes frequently and that have them placed conveniently so you are in and out in a jiffy. Whenever I send something out from here, whether it's last minute invites or a bill that is close to being due....I can rest assured that it will get delivered asap. Usually the next day which is awesome. I am guessing it goes out faster from this post office because they empty out the mailboxes frequently vs once or twice a day like some other post offices do.

I truly appreciate Patrick's quality of service and readiness to help me. i have been to multiple…read morepostal offices the past few weeks and between this location and the bedford park location. He made sure i didnt walk out dissatisfied again as i did my previous experiences. however please update hours of service for the services needed. the posted hours are misleading an Most postal office clerks arent as kind or happy to help like patrick Is and was for me.

Black woman working the front is extremely rude. Didn't greet me and completely talked over me…read morewhile I was trying to explain what I wanted. Could barely hear her cause she was wearing a mask which made her raise her voice and talk to me like I'm 5 when I couldn't hear her. Awful.

Never had a problem Light line…read moreVery nice lady at counter Package went to where it needed to go

The postal workers here have always been nice to me. The service is usually speedy…read more This is just like any other postal office, other than the fact that have 1 parking space in the postal office parking lot. However most people are usually in and out pretty quickly. The postal office has everything you would see at any other postal office, I've never had any issues here.

Having a hard time getting a live agent when calling UPS Customer Service?…read more When prompted by the voice mail warden reply "returning a call" and you will get connected immediately.

This company will charge you to reschedule a delivery if you ask them not to destroy a package by…read moreleaving it outside in torrential rain. Also tracking will just disappear. Customer service is a ring of hell. Immoral, shoddy, wretched, awful company. Stick with the good and decent USPS. This is the evil of the private sector. If a merchant ships with them, don't buy from them.

I'd like to update my already five star review with another five star review pointing out that…read moreSheldon is the most helpful customer service rep. He works the front window and he is efficient and so pleasant. I felt like I made a friend.

I wish I could give them zero or even a HALF a star. I have lived here in Lyons previously for 7…read moreyears... Moved back 3 years ago... In the last month my packages have started to go MIA (even WITH tracking/insurance on them!) OR they leave them outside ripped open, in the rain when my porch door has a sign that says LEAVE ALL PACKAGES INSIDE ON THE PORCH how hard is it to follow a SIMPLE directive and NOT tear open or steal package???!!!!!

I haven't met a friendly employee at this location. I usually use the self-service kiosk to avoid…read morehaving to interact with the clerks, but sometimes the kiosk is down and I have no choice. I also had a serious incident on the escalator. It caught my skirt, and despite multiple attempts to stop it, the escalator continued running. I returned the next day to report the incident and was told the person responsible was not there. After being given the runaround, no one ever followed up or compensated me for the damage to my dress, nail, watch, and other belongings. The elevators are also raggedy and often seem poorly maintained, which does not inspire confidence in the overall safety and upkeep of the facility. It's disappointing to experience such poor customer service, especially since the post office operates with very little competition. I do have another post office that I prefer, but this location is open later, which is sometimes more convenient. The facility often looks deserted, although there has been security in the parking lot since it reopened. Another frustration is that the location sometimes closes earlier than posted hours or seems to close whenever it wants. Overall, every visit feels like an inconvenience.

I had a PO Box at this Post Office... "had" being the operative term…read more Packages at my building were getting stolen at an alarming rate. Thus, I decided to get a PO Box so my merchandise could be stored in a secure, government building. Plus, I really loved that they have incredible hours, being open until midnight Monday through Friday, and late into the evening on Saturday and Sunday. Alas, this is the only good thing; everything else has been one issue after another. There was a major issue of packages seemingly not being delivered. I would see the tracking notification stating it was, but no 'package waiting' slip in the mailbox. I would bring this to the staff... some of whom checked in the back, while others stated that if there was no slip, it was still moving through the building. After this repeated enough times that some of the staff remembered me, and after I said "the only thing there is the cardboard on the back," he realized that the PO Box was effectively marked as vacant. Uh oh. It was removed, and I thought it would be uphill from there. Nope, there was a further issue. But first, a quick note about Street Addressing. PO Boxes at this Post Office come with Street Addressing, a service where your PO Box comes with a real street address. In trying to find out what this address was, most of the staffers had no clue what I was talking about. I eventually learned what it should actually be from a poster in the hall. Once I knew this from an official USPS source, and the "vacant" sign was removed, I ordered an item to that street address. The UPS tracking showed it as being delivered to the Post Office. However, the package was nowhere to be found. It ended up being a whole lot of finger-pointing, with the package seemingly being swallowed by The Void. After this, I decided it was time to close the PO Box. It was unable to fulfill the function I needed it to, and this is in large part due to negligence (i.e., not taking proper care) by this USPS. Final nail in the coffin: the number of letters that get lost, and the delays if they don't (about a month), are beyond unacceptable.