If Dante had written about government buildings instead of hell, this place would've made it into…read moreParadiso. A post office that looks more like a courthouse in Rome than a place where you buy stamps. Big, clean, and shockingly well-kept--like the feds actually cared what the outside of their buildings look like. Two USPS ATMs glowing like twin shrines to the gods of convenience. Inside? Friendly clerks who smile like they don't know they work for one of the most famously sluggish institutions in America. Lines move. People actually seem to get what they came for. It's a post office that dares to flirt with efficiency. It's still the USPS, so don't expect champagne service and caviar stamps. But if you're going to mail a package, dodge jury duty letters, or ship your mother-in-law's fruitcake back to wherever it came from, you could do a hell of a lot worse. "It's still bureaucracy--but at least here, bureaucracy comes with a decent smile and a damn fine building.

I've been to this location a few times now, and I don't know if I just have some bad luck, or…read morewhat...but the staff I interact with are consistently rude and borderline disrespectful with the way they address me (or my wife). They can't seem to answer a question without being rude, complain when they see you're carrying more than one envelope, and are always shouting at people. This is especially sad considering I loved the distribution center that was here before (yes there were some interesting characters working there as well, but not blatantly rude).

Too often they have one employee working the front counter. It is tough for them and the rest of…read morethe customers waiting. The good part is the employee that is always there is friendly. She keeps her patience. Their stamp assortment is not too great. I like to buy pretty stamps when I am actually at the post office. I asked for two different style of stamps and they were out of both. USPS tends to offer the least expensive shipping, which is why they are always so busy. I appreciate how they offer a variety of shipping speeds. They also sell greeting cards and wrapping paper which has saved me a trip to another store in the past.

Just happened to be in West Pines and needed to drop off a package at this USPS. The intersection…read moreof Pines Blvd and Flamingo Road is horrible and entry into this plaza was difficult. The USPS is not visible from Pines Blvd and is at the far back of the plaza with limited close parking. The interior was spacious and busy but waited only 5-10 minutes. This specific package was important to ship out today. The postal service officer scanned my package and circled the tracking number on my receipt. She asked me to apply her performance rating on the digital screen with a choice of three faces - frown, dull and smiley. I told her to please smile and after she did I tapped a green smile face and left. It was simple but if possible, I prefer local UPS Store drop off locations.

The worst. Came in and no one was at counter. I rang the bell for service, scream hello, knock on…read morethe side door. So people walking inside and no one came out to attend the customer.

Paid for "Priority Mail", and was told 2-3 days delivery. Total BS! Mailed at PO on Wed. Tracking…read moresays will not get there until Tuesday! Hopefully! But... LAME, TOTALLY LAME! When you dig into the PO website, it says no mail is guaranteed to be delivered as stated, except the expensive "express" mail.

Exceptional service provided by Otto. I arrived literally…read moretwo minutes before closing, and that wasn't an inconvenience at all for the staff, including the nicely attention of Zulma as well as Otto's patience and efficiency which he maintained 40 minutes after closing doors. I recently moved to this area and I truly recommend this location for everyone around. Five Star to all the Staff. Thank you all

Counter staff is outstanding. There is usually a long line but they handle it efficiently. They are…read morevery helpful

A great little store with so much to offer. They have mailboxes, copy service and of course they…read moreship packages. I've always found the staff to be friendly and super helpful. I'm thinking about getting a mailbox here because it's secure and in a convenient location. The price is lower than most places too. The only downfall would be the parking during peak hours. I'm stopped in here many times over the years and the staff always take good care of me every time. They treat packages with special care and everything I've sent has arrived in great condition.

I went to this UPS store on 6/17 to return an AT&T WiFi apparatus. The first girl was new and so…read moreanother person helped her to figure out how to process it. I asked was there anything else I needed to do after they took it, the people working replied "no". I then received notifications from AT&T that they had not received the device for weeks after that. I returned to the store on 6/30 to speak to someone in person and they said well if you brought it here then it will make it there because they have to wait a couple of weeks before sending it out. I have her the number of the barcode of the device. She went to the back to check if it was there and said that it wasn't. I asked her if there was any way to track where the device was, she replied no. I asked her how do they notify AT&T to let them know it has been returned to the store, she did not respond. Instead she asked me if I kept my receipt. I have now been charged $150, thanks to these people not doing their job and In the process blamed me for not having a receipt.

If I could give a negative star I would. I've had the displeasure of having these clowns deliver my…read moremail for 8 years and they suck. Lost packages & countless fake attempts at delivering packages. Once again tonight they said they attempted to delivery my package but couldn't. My three cameras facing my mailbox and driveway from different angels show me they never attempted to delivery and just drove by my house. Yet another example of Government employees sucking at their jobs and being lazy. Can't even report it to anyone who cares. I hope Trump shuts them down so we can stop wasting tax money on a worthless government agency.

While it looks run down and abandoned, this is an awesome USPS facility. Hardly ever a line and…read morethe staff is super helpful and informed. I'll take this over the chaotic and busy offices out in the system ANY DAY!! Keep up the great work, gang! You are appreciated!!

Worked with Raquel. Very efficient, kind, and courteous. Helped me out greatly as a first time…read moreshopper with a sensitive envelop. Would go again.

The store is not big enough for the amount of customers they get. I went on a Monday and I was…read morestanding in line for over 20 mins. Only one person was working and she was not very efficient. Definitely not my favorite ups store to go to.

Had an amazing experience at the post office. Felt like a valued customer contrary to other posted…read moreexperienced. Thank you Lady bull

Located In Miami Gardens. This post office is always super busy, so expect a wait. They are…read morehelpful in there though