I agree with what others are saying. The customer service is lack luster. I filled out a change of address at a different USPS and was told that it would take 10 days before the mail would arrive at the new address and that I would receive a confirmation letter in the mail. 14 days later, no confirmation letter or mail change. I went back to the facility and inquired about the status. The employee told me that I had to go to the facility in the zip code where the change occurred. Odd, but OK. So, I came to this location. When I told the employee my story, they rolled their eyes and said the other employee was lazy and didn't do their job. I about pulled out their teeth to get them to find out the status of my claim. They kept telling me that I didn't give it enough time. Could you just check! I still don't have an answer. They told me there's no change of address confirmation letter. No such thing. I'll wait another week. If nothing, I guess I'll go directly to Tampa to resolve my issue. read more

Rude lady, treated me like I was stupid when asking questions about a shipping label, I go to USPS all the time and never been treated this horrible read more

absolutely o fucking to this particular post office. someone there is stealing mail . i was expecting a package last friday the mail carrier lied and said that he/ she put my package in a parcel box. but the bitch lied apparently he/ she stold it lying saying that he/ she thought that they put the key in my mial box so that i can retrieve my package. that was a bold face lie. i never received my package its been over a week and still no package i complained to the staff there but to some deff ears. they didn't give a fuck. that post office need to be audited seriously because this shit makes no sense mail carrier stealing mail. dam shit fucked up. im pissed the fuck off. absolutely zero for them!!!! no fucking help. read more

BAD CUSTOMER SERVICE!!!!! Talking about I have to buy a whole roll of tape just to tape one single tape across a package unbelievable!!!! Will never come here again that's why I should've known better gone to my Hollywood post office the best ever in town!!' read more

GET BETTER EMPLOYEES. We have big lockers for big packages, and they don't use it. They don't help you if you don't have the pink slip even though you show your ID! I hate this place, and their delivery drivers. Do BETTER! read more

No matter what time you call this place they won't answer the phone. After calling 15 times, I drove over there to see all the employees chit chatting while the phone rings. read more

I come here pretty often and every time I come they are always very efficient and professional. I have never had any bad experiences they have always been great read more

one of the employees was very rude, she gave me attitude for no reason given, shes Jamaican i think, but I tried to give them my tracking number that was writing down they didn't want to check the tracking number where I live is an issue when trying to receive a package I spoke to the manager Same thing I was not able to get my package don't go to this post office I'm calling corporate and HR! read more

I visited this location after I was instructed by an agent through the toll free number due to a damaged package. The place is not busy compared to other locations I've visited. There was plenty of parking in front of the building. The grounds were nice and clean. This location is a bit tucked away, I had to use my GPS to find it. When I arrived to this location I was greeted my a friendly employee who was super helpful to assist in solving my issue with the damaged package. He was a little uncertain how to proceed so he wanted a supervisor's opinion. He called over Jose to make sure he was complete the process correctly. When Jose came over he was not very helpful in finding a solution. He was very short and rude. We were under the impression he did not want to deal with us, he just wanted us to go online. I am not saying he was incorrect to direct us online, but it was his tone and attitude. Managers are typically more solution based versus contributing conflict. After this experience I will not return to this location. The employee went above and beyond but the supervisor on duty ruined my visit. Next time I will seek out a different location. read more

USPS - Post Office - Post office - Post Offices Near Me - Miramar, Florida

Ample parking! I haven't seen a post office with this many parking spots. It's definitely hidden behind hotels and beside the I-75. Very friendly employees. About 4-5 employees. Very quick service. Spent about 5 minutes. Was In and out just like In-N-Out burger. Lol read more

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Came here today even though reading the reviews made me nervous about coming here. It was about 920 and there was already a line. The staff was friendly and after standing in line for a while made an announcement that one side was for drop off and one for pick up. So that sped things along. The customers here we getting frustrated with some of the employees -_- sooooo there's that but once I got to the counter the lady I interacted with was friendly, professional and efficient... what more could I want? read more

Do not use this location. My parents sent a package for my daughter for her first birthday. The employees stole gift cards and other items from the package and placed dirty shoes in the box so no one would notice the change in weight. I'm making a complaint to corporate now. read more

they don't ever pick up the phone. terrible service. they just sit around doing nothing all day.

Worse post office . Never pick up phone !!!! I have been calling all day. Packages are lost and even thou I filed a report they cover each other an say once delivered it's not there problem. That why I stopped using he post office for deliveries. No wonder the US post office is declining . They just don't care anymore for there customers!!! read more

I have made 3 complaints about my mail not being forwarded. TODAY IS GOING TO BE THE 4TH I did mail forwarding online paying the $1.00 fee and I also had to go in person to do the request. I'm still over 3 months later not receiving my forwarded mail!!!!!!!!! I have spoken to 2 different supervisors from this location. One supervisor said he was personally going to my old mailbox and putting a forward notice in the mailbox. I have even spoken to the carriers. My mail to my new address is coming our of the same post office location as my old address. ABSOLUTELY NOT EXCUSE!!!!!! SOMEONE IS NOT DOING THIER JOB AND I'M TIRED OF THIS!!!!! WHY ARE YOU ALL UN REACHABLE WHEN CALLING YOUR LOCATION!!! I HAVE TO OPEN A CASE EVERYTIME!!! read more

I was very angry by the service here.I had a package being held there but I could not get anybody to answer the phone!Would not recommended this place ,very displeased.I was hung up on 3 times and still no reply,still no package after a WEEK!! read more

I have requested a package pickup 3 times for the same packages. Still haven't been picked up. It's absolutely ridiculous. No wonder people prefer UPS or even FedEx. read more

This is a decent enough post office. In my various trips ig found their are usually no lines around 4 PM. A little hidden away, my first time coming had me searching for a few minutes. Staff is friendly enough, some much more than others. Can only give three stars since they do not have the self service kiosks which are incredibly convenient if you must come during peak times or when post office is closed. They also sell stamps and greeting and gift cards if you've forgotten a special occasion and just want to send something out on the spot. Would given more stars if kiosk's were brought back. read more

The postal pick-up window is the reason I will only use UPS or FedEX going forward. Long lines with zero acknowledgement by staff (other than to YELL at people to get in the line by the blue door) that we exist. Have now been in line for 10 minutes without anyone coming to the window to ask for notifications. Third time (of 3) I have endured the exact same treatment. Schedule your time wisely for this. Bring sustenance. Perhaps a lawn chair. read more

The vibe here is different, in a good way:-) Everyone is very nice and helpful. I can't believe the reviews!

Plenty of parking outside, not busy and the 2 mail clerks were working pretty fast. I got helped by Crissy and she was great, she assisted me in picking the correct envelope for my items and put it together and secured it for me which I'm really happy for cause usually I am lost when I go to the post office. Very grateful for her help. read more

They used to have a self service kiosk at this location...once it was removed I asked why and the employee said "so people like me can keep their jobs". A few of the employees also complain about their jobs right in front of everyone in line and this is often, not just on one occasion. Does the post office have to feel like the DMV? read more

I kind of like this USPS, they usually only have two or one person at the front counter. But many people do not know this post office location so you are always literally in and out of the door. The other thing I like about this post office, this is one of the few locations that offer street addressed PO BOXES. So you do not have to waste money at an expensive UPS store to rent a box for 3 months to register a business or something else. read more

USPS - Post Office - Post Offices Near Me - Miramar, Florida

I got an update from tracking my package that it would arrive a Friday evening. I saw that the tracking said out for delivery from this post office. I waited and waited and the mailman left a few packages at my door but I was still missing the main one I was tracking!! I waited again and then I got a notification that the package was taken to the opalocka distribution facility!!!!! I was so frustrated and thought maybe they'll send it out for Saturday. But NO it's back at the same Hollywood post office it had come from with "out for delivery" and now I just got a notification that it'll be delayed until Monday. I'm not one to write bad reviews and Covid isn't easy but it's not the delays I'm frustrated about it's the fact that I've LOST so many packages through USPS and I kind of doubt I'll get this one any time soon. And what makes me more frustrated is that there are live plants in the package so they'll probably be withered before they get to my house read more

Horrible post office. Always a long line, never more than two people manning the counters, and there is no self-service kiosk. Also, there have been cars broken into in their parking lot. If you have a crappy car, don't have anything to do for an hour, and love lines, this place is for you. Bring something to do. I recommend something from a 19th century Russian novelist At least, the postal employees here are friendly, which merits the extra star. read more

Incompetent, lazy, rude thieves is even an understatement. I have a retail business and For every 8 packages mailed through this facility, at least 2 go missing or mis-delivered and extremely late, even if priority shipping used. I've even started waiting in their always long lines to ensure that my packages are scanned into their system and still having issues. For example, This facility is located in miramar and I mail a package to Pembroke Pines customer received it 2 weeks later, by which time I had already replaced the item. Another package with 6 items never got delivered to miami to this date. Another package heading for pompano is nowhere to be found several weeks after mailing and their response is "you have to wait 14 business days before filing a claim". I could go on and I about several incidents. They have no response, always seem nonchalant and rude when you make inquiries. And don't even bother using the USPS online lost inquiry because they basically accept no fault and tell my clients to request I replace the item or do a charge back on credit card. It is so extremely frustrating . THEY DESERVE ZERO STARS read more

What a horrible place. I have a serious case of Mail Theft that originated at this post office. Had to file a police report as well as open a case with the postal inspector. I receive a voicemail from an employee here named Manuel Pasado, telling me to call him back at 954-430-3926. Well, guess what...no one ever answers the phone and there is no voicemail. So I try calling the main number 954-704-8993 and guess what...no one ever picks up. This is during normal business hours. WHAT A DISGRACE. SHAME ON YOU USPS! read more

This post office deserves an award for the most inefficient USPS. Just to pick up a package here takes them half an hour to an hour just coz they are so disorganized. Twice I had to ring the bell several times for someone to appear at the package pick-up window and to think this PO is never busy. There is also an older gentleman that works there who is extremely rude! read more

Avoid at all cost, only one clerk so the line is long plus she is not that helpful she doesn't want to help anyone and she looks overwhelmed with so much work and no help. Looks like poor manager job read more

This might be the worst post office when it comes to actually needing any kind of assistance. The post office is clean and people are friendly. However, if you need a package be prepared to wait. Staff walks by, disappears, who knows. Maybe this location is understaffed but it seems no one wants to be there working. read more

Ok first I have to give it at least 1 star in order to leave this review. This Post Office is ridiculous. I received a notice to pick up mail. I came in on Saturday at 9:15 /9:20 in the morning to get it and I see already a line of 5 people waiting by the pick up line. The postal employee tells me as soon as she sees the orange slip in my hand that I have to wait until 10 for pick ups as per her supervisor. The postal employee had at this time 1 person she was taking care of regarding mailing out letters. The rest of the post office was like a ghost town and by this I mean empty except for those of us waiting for the pick ups by the blue door. The orange slip clearly states Saturday pick ups 9AM to 1PM. The blue door for pick ups clearly states Saturday 9AM to 1:30PM so I don't understand why we have to wait until 10. They can not say either that they were short staffed because you could clearly hear plenty of them in the back carrying on laughing and what not. Yes I did place a call into the 1800 number and yes someone did call me back. Yes I did file a complaint and I have a complaint confirmation number which someone should be calling me back by Monday no later then Wednesday. I will be waiting for this call if not I will be calling again. On Monday I will be placing anothrr call to another supervisor who is over this supervisor here. If it clearly states one thing how can you come and change it like that. Yes I did take a picture of the blue door/pick up door sign and a picture of my orange pick up slip read more

USPS - Post Office - Hours are clearly posted - Post Offices Near Me - Miramar, Florida

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Spent 1.5 hours wasted in line here. No organization and no customer service. Can't believe these people are even hired. I will never use this post office again. Sadly most of the stuff that gets sent to my house ends up being rejected and I am forced to wait in a long line to pick up a package. read more

I visited this location because my package was held up at this location. When I arrived there was no line but was instructed to wait at the blue door and someone would assist me. 15 mins passed still no help and the teller was able to help 6 people while I being the first in line had to continue to wait and ring the blue doorbell several times to no avail. As I am writing this review I am still on hold and no one has come to assist me. Why should I be forced to wait in line at the blue door if I made the line to get serviced? If I don't have to come to this location anymore I won't ever again. read more

Unable to reach this office over phone! Tried 954-704-3926 and it is disconnected. Tried 954-704-8993 and it keeps ringing! I just need the process to order new mailbox lock and key and it is 2 days now and I dont have an answer! read more

On 9/30/19@4:35pm a Usps envelope was delivered to the Miramar, office from the senders address in Tyngsboro Massachusetts. That very day, I confirmed this envelope to be there (Miramar) and that it "was" delivered to the receiver's address. Post day # 3, after five (5) phone calls to the Usps (800) number this envelope can not be located. I've attempted to call the Miramar, office directly using the two numbers I have. The 1st. # 1-954-704-3926 HAS been Disconnected. The 2nd. # 1-954-704-8993 the phone just rang, and rang, and rang. If this is the usual customer service then you folks stink... After 5 pm Eastern Standard Time this evening (4 hours and 40 minutes from now) I'm going to call (the 800 number for the 6th time in 3 days) to have the search elevated to the higher district level. I hope in the future Usps improves it's level of customer service as I hope not to deal with this service in the future. read more

For the past 3-4 months my mails are being returned to sender. This is affecting everything in my life and costing me a lot of money. I can't seem to get any justification for this and it is quite frustrating. I have lived here for the past 5 years and this behavior is unacceptable. Someone needs to he held responsible for this unjustified and disgraceful behavior. Calling this location is a waste of time as they hardly ever pick up. First time I called about this problem, I held the line for 2 1/2 hrs. before I hang up. Shameful. read more

Poor service, they are indeed the worse post office facility. My packages continued to go missing on four different occasions. my mailmen are stealing the mail and taking the items! One of my packages had a check inside and it was stolen and the check was cashed. They insisted that they delivered my package, but they were lying. Mailman here are all criminals! They all should be investigated! read more

I am deeply disappointed and disgusted in the USPS in the Miramar area. My grandmother lives in Florida in the Miramar area. She came to N.Y to visit me. We mailed this jar of tea from NY to Florida where she lives. This way, by the time she would fly back to Florida, the package would be there by the time she arrived. Luckily, when the package arrived my grandmother was home. And to her dismay the package had been OPEN and one of her TEAs gone! She tracked down the mailman (who was still in the area) and told him that she knew that the package had been open and that her tea was missing. The mailman, obviously aware of the stole tea, described the missing item to a "T" and said it was sitting on his supervisor's desk!! My grandmother demanded it be brought back and the mailman, on the phone with his supervisor said they "couldn't find it" and don't know where it was. This was all a big joke to them. The mailman tried to make it clear that the missing tea wasn't something he was apart of. But, the whole situation reeks of disgust because when he saw my grandmother approaching she heard him say on the telephone "she knows." A few days later, the missing tea (with a good portion of it missing) was sitting in her mailbox. So that mean this company is opening up people's mail, and devouring what they see fit? read more