Visited about a week ago…read more Pros: *PO Box area is not open 24/7. This appears to reduce the number of people sleeping/loitering inside. *The parking lot was properly resurfaced and painted. *Some exterior lights are now working that were not. *Wait times at package pick-up door and lobby lines are much shorter. *The people working seem more friendly. Possibly because some supervisors etc., are no longer there. *I didn't see any panhandlers or other people harassing people. Cons: *The exit driveway still needs repairs. It's steep and when exiting in a vehicle lower the ground, the front impacts the street. This has been a problem for many years. Prior complaints have been made. Since the USPS is aware of the issue and hasn't fixed it, the USPS should reimburse for vehicle damage. People should make claims for damage. Maybe it will lead to repairs of the driveway.

Went in Saturday morning at 10:30am for another certified send. Last time, it was fast and easy…read more This time clerk #11 was a miserable moody lady, and not just to me. Both lady in front of me and I she pushed aside to fill out something. I didn't have to last time. Same letter, same place, same certified. When I asked about digital return, thinking I needed, I was told, "you didn't tell me. " My response, "you didn't ask. Prior lobby lady did on if I wanted digital or paper. Her face and mood only got worse. I told her, "you know, you're a pretty lady, but you're not very nice. Your attitude sucks." Other lady who experienced her too, I saw, silently chuckled. Meanwhile, line got longer from her lack of customer service skills. She belongs in the back. Bad day for her? Hates her job? Death in family? I don't know, but she could have done better at hiding it. Just like many do on social media. Cost is second to customer service for me. First was not bad, second horrible! I'm talking POISINOUS.

I'm posting an update because the same thing happened again. This time, it was a young Latina at…read morethe counter, and her dark-haired male manager (Latino?) stood there laughing. He genuinely thought that what she did was funny. It was clear that her behavior wasn't new to him. Not only is what she did fraud, but it's also a violation of your customer's personal space. For a stranger to suddenly and rapidly reach across the counter and aggressively tap on the screen your own finger is about to tap is a very jarring, unpleasant, and unnecessary experience. Get some decent humans, please. It's hard to trust you all when you have clowns representing your organization.

I visited the Post Office here on Green Tree. I was driving up when the post office was closing at…read more3pm so I figured I'd take advantage of the self service station where I could print out my labels and still be able to get my packages shipped. To my disappointment the service was out of order. I asked one of the clerks about it, of course she was clueless. So I stood at the end of the already enormous line hoping that one more person would'nt make to much of a difference since the line was huge.The clerk yelled at me to leave. I thought that was very unprofessional since she know that the self service had bee down for several days. No apology regarding the master or compassion. SO UNPROFESSIONAL LACK OF CUSTOMER SERVICE SKILLS

I was in and out in no time. Service is helpful and quickly serviced. I recommend this location.read more

I was treated w professionalism and speedy service. Love this post office. Anyone complaining…read moreshould try to go to a post office in LA COUNTY.

I came to Oak Hills Postal to deliver a package and upon entering I was greeted with a warm smile…read morefrom Theresa. This post office is the most beautiful and meticulous clean postal office I've ever visited. I was very impressed with the decor and the friendliest of the staff was welcoming. I was helped right away and it took less than 5 mins to package my things and sent it off. I was given a receipt with a tracking number. If I was given a survey, I would give this place a 10/10. Of course I would recommend this location my friends and family.

Are you new in town? Read many reviews on various Facebook groups that your USPS mailboxes may be…read moreoften jacked here? Look no further. Oak hills postal will take care of you. When I first moved up here these folks helped me transfer my mail in one simple visit. They have two adorable cats that you can smother every time you come. The workers are extremely friendly and take their jobs very seriously. After all this is mail we're talking about. They print labels for free and always offer to add some tape to my packages if it looks like I did a crap job at taping. No one these days offer this kind of service. FedEx, UPS, USPS are always nickel and diming their customers on tape and labels You need this in your life if you're new to the neighborhood. Especially when you don't want to drive all the way to kohls for 11 boxes of Amazon returns. Highly recommend oak hills postal for all your mailing needs.

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the…read moreentire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return.

I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10read more

The service provide was kind, friendly and quick. The place was clean. I would recommend this place…read moreif you want good service.

Angel Gonzales was amazing , Great customer service highly recommend If you need to ship, notarize…read more, or any postal service this is the place !

Jared is always so pleasant and helpful no matter how busy the store is. He treats each customer…read morewith such care and politeness. He is top of the class in professional customer service.

I had a couple Amazon returns to take care of before the by date. I found this UPS Store in the…read morehigh desert and they were still open until 6:00 PM so I was on my way. Got here in a knick of time. There was 15 mins to spare, however, 8 people were ahead of me. I only saw one lady behind the counter. I wasn't worried... I was already in the door LOL. While I was waiting, I was looking around... a pretty standard UPS store with personal mailboxes, stationeries, different sizes of boxes, shipping stuff, and more. Within a few minutes, the line started to move really fast... I said cool. Then I noticed another lady was behind the other side of the counter had came to the rescue. Thank you! After I got up to the counter, the transaction was done in less than 1 minute. Thank you UPS for great friendly staff and fast service! I shall be back to this location should I need future UPS services. Btw, just a suggestion, maybe one day, there can be a self service returns drop off kiosk.

Never had a problem with our PO. Clean, warm in winter, cool…read morein summer. Staff is always nice and helpful.

I recently went to try ship an item and only had the shipping label with me. I understand a QR code…read moremay have been required, but the employee I interacted (white lady with short hair and eyeglasses) with was extremely unprofessional, rude, and impatient throughout the process. Her behavior made the overall experience very unpleasant.

OMG, Apple Valley UPS was a breath of fresh air. Day and night from yesterday's trip and standing…read morein line TWICE at Hesperia Store. Talk about anal and a wasted trip. Three young smiling faced workers, with 2 helping were kind, patient, and so darn helpful. Making two orders (5 Amazon returns) simple, quick and straight forward. Including their suggestion on a great value for packaging. Bless them for taking their jobs to heart! This heat doesn't exactly make wasted trips acceptable (or pleasant), so thanks again. Farther away from me, but, I'll be back! The two older Hesperia gals can learn a lot from this young crew.

Absolutely horrible experience with this UPS store. Staff needs training as well as the manager…read more Rude inexperienced and unprofessional. I wouldn't recommend this UPS store even if you need to drive 30 minutes away do it to avoid an unpleasant experience!!!!!!!!! Do not give this business your hard earned money.