Went in Saturday morning at 10:30am for another certified send. Last time, it was fast and easy…read more This time clerk #11 was a miserable moody lady, and not just to me. Both lady in front of me and I she pushed aside to fill out something. I didn't have to last time. Same letter, same place, same certified. When I asked about digital return, thinking I needed, I was told, "you didn't tell me. " My response, "you didn't ask. Prior lobby lady did on if I wanted digital or paper. Her face and mood only got worse. I told her, "you know, you're a pretty lady, but you're not very nice. Your attitude sucks." Other lady who experienced her too, I saw, silently chuckled. Meanwhile, line got longer from her lack of customer service skills. She belongs in the back. Bad day for her? Hates her job? Death in family? I don't know, but she could have done better at hiding it. Just like many do on social media. Cost is second to customer service for me. First was not bad, second horrible! I'm talking POISINOUS.

Great quick service polite clean facilities . Good hours of operation highly recommendedread more

I'm posting an update because the same thing happened again. This time, it was a young Latina at…read morethe counter, and her dark-haired male manager (Latino?) stood there laughing. He genuinely thought that what she did was funny. It was clear that her behavior wasn't new to him. Not only is what she did fraud, but it's also a violation of your customer's personal space. For a stranger to suddenly and rapidly reach across the counter and aggressively tap on the screen your own finger is about to tap is a very jarring, unpleasant, and unnecessary experience. Get some decent humans, please. It's hard to trust you all when you have clowns representing your organization.

I visited the Post Office here on Green Tree. I was driving up when the post office was closing at…read more3pm so I figured I'd take advantage of the self service station where I could print out my labels and still be able to get my packages shipped. To my disappointment the service was out of order. I asked one of the clerks about it, of course she was clueless. So I stood at the end of the already enormous line hoping that one more person would'nt make to much of a difference since the line was huge.The clerk yelled at me to leave. I thought that was very unprofessional since she know that the self service had bee down for several days. No apology regarding the master or compassion. SO UNPROFESSIONAL LACK OF CUSTOMER SERVICE SKILLS

I had a package go missing 8-26-2026. I went to the Apple Valley Post Office arriving a little…read moreafter 9:00 am. There were half a dozen customers in line ahead of me, but the wait was only about 5 minutes. After providing my name, address, and tracking #, I was told to check my mailbox again later that afternoon. Package arrived around 2:00 p.m.! I'm a senior citizen and have been to many post offices around the country. The folks running the service counter here in Apple Valley are second to none. Thank you.

I was treated w professionalism and speedy service. Love this post office. Anyone complaining…read moreshould try to go to a post office in LA COUNTY.

I came to Oak Hills Postal to deliver a package and upon entering I was greeted with a warm smile…read morefrom Theresa. This post office is the most beautiful and meticulous clean postal office I've ever visited. I was very impressed with the decor and the friendliest of the staff was welcoming. I was helped right away and it took less than 5 mins to package my things and sent it off. I was given a receipt with a tracking number. If I was given a survey, I would give this place a 10/10. Of course I would recommend this location my friends and family.

Are you new in town? Read many reviews on various Facebook groups that your USPS mailboxes may be…read moreoften jacked here? Look no further. Oak hills postal will take care of you. When I first moved up here these folks helped me transfer my mail in one simple visit. They have two adorable cats that you can smother every time you come. The workers are extremely friendly and take their jobs very seriously. After all this is mail we're talking about. They print labels for free and always offer to add some tape to my packages if it looks like I did a crap job at taping. No one these days offer this kind of service. FedEx, UPS, USPS are always nickel and diming their customers on tape and labels You need this in your life if you're new to the neighborhood. Especially when you don't want to drive all the way to kohls for 11 boxes of Amazon returns. Highly recommend oak hills postal for all your mailing needs.

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the…read moreentire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return.

I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10read more

I had a great experience! The staff was very friendly, welcoming, and professional. The customer…read moreservice was excellent, and they made me feel comfortable throughout the entire process. I really appreciate how kind and helpful everyone was. I would definitely recommend them to anyone looking for great service!

Always amazing and the staff is always so welcoming :) so happy we have our mail delivered to themread more

Honestly, this UPS store has the best employees. They're always in a good mood. I ship out on a…read moredaily basis and have witnessed the utmost patience with people who are unprepared. I just wanted to leave yall a 5 star review for your great work. Thank you for your service and kindness. It goes a long way!

Thank you Angela! You went above and beyond helping me. The entire time you were so kind and…read morepatient. You, Jolena, Amber and Jared are exceptional at what you do and always have a smile for your customers! I hope your manager and the store owner appreciate what valuable employees you are!

Never had a problem with our PO. Clean, warm in winter, cool…read morein summer. Staff is always nice and helpful.

I recently went to try ship an item and only had the shipping label with me. I understand a QR code…read moremay have been required, but the employee I interacted (white lady with short hair and eyeglasses) with was extremely unprofessional, rude, and impatient throughout the process. Her behavior made the overall experience very unpleasant.

OMG, Apple Valley UPS was a breath of fresh air. Day and night from yesterday's trip and standing…read morein line TWICE at Hesperia Store. Talk about anal and a wasted trip. Three young smiling faced workers, with 2 helping were kind, patient, and so darn helpful. Making two orders (5 Amazon returns) simple, quick and straight forward. Including their suggestion on a great value for packaging. Bless them for taking their jobs to heart! This heat doesn't exactly make wasted trips acceptable (or pleasant), so thanks again. Farther away from me, but, I'll be back! The two older Hesperia gals can learn a lot from this young crew.

Service was fast and easy!!! Good customer service....minimal line..lots of supplies ..well stocked…read moreup on all your needs....great location and up front parking ...returning something ..no hassle no cost...super simple! We always appreciate service with a SMILE! The little things that are FREE99!