I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the entire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return. read more

Called at 9am for notary services. Notary is here till 2:30pm. okay walked in at 1:30PM notary out to lunch. I was on MY lunch too. never again. read more

I loved it here. Chloe and Olivia were great. Definitely the best and quickest customer service I've received at an office post. read more

PostalAnnex - Office supplies - Printing Services Near Me - Victorville, California

Had to go get something shipped, fast service the people working were so nice and efficient walked in and out in less than 3 minutes.

I came in to get a notary Tuesday and the girl that was working told me their Notary was going to be on vacation for a week she mentioned shes there everyday from 9 till 230 when shes back. When I asked if they had anyone one else she said no that was their only Notary. They have a huge sign stating NOTARY PUBLIC ALWAYS AVAILABLE. This is false advertising. BIG WASTE OF TIME! WONT BE BACK! read more

I have lost so much money to this store and it's unpredictable hours. Always closed do to "emergency" with no notice! Always closing early or closed on any random day. Packages redirected and money lost absolutely terrible place to have a business address. read more

It was pretty easy for me no line and no wait I was in and out in 1 min. The place is very clean and the staff was very nice and helpful

I have used Postal Annex to mail letters, packages and for notary services. Each time I have been greeted warmly, been attended to quickly and efficiently. I recently used Postal Annex to send a package through UPS. It did not arrive when expected and I lost my receipt. I called Postal Annex and asked if they could look up the tracking # for me. Deanna cheerfully gave me the tracking # and offered to look it up herself. Long story short, she opened a claim with UPS on my behalf in order to find where my package was. A few days after, the package arrived at its destination. Through the whole process, Deanna kept me informed and even tried to obtain a refund for me. Although UPS did not agree to a refund, the kind, considerate and professional service I received from this young lady far exceeded my expectations in customer service. She truly went above and beyond and I am very appreciative and impressed! read more

The employees are professional, attentive to a person's needs, efficient, knowledgeable, and friendly. The only issue that I see is they charge double what the Post Office charges. An example would be Priority Mail is around $20 vs Post Office around $10. But the place is kept clean and organized. read more

I use postal annex for most of business needs and I find them to be knowledgeable and professional..

I have been looking for a place to overnight ship my mothers commercial drivers license to Utah and have had no luck. I was referred to Postal Annex by a close friend who had nothing but great things to say about this location. As I walked in I noticed there was a line but it was moving very quickly. I also noticed how organized and clean the store was. As I walked in I was promptly greeted by the associate named Kayla. Although she was busy she still went out of her way to greet me with a friendly smile and an outgoing welcome. She was very helpful on making sure my package will receive my mother in a timely manner and at a price that would be the best deal for such a small time frame. I definitely recommend this location to others. Great job Kayla!! Keep up the great work!!! read more

PostalAnnex - Printing Services Near Me - Victorville, California

I have this place for my mailbox for quit sometime and I couldn't asked for better services. I can always depend on the staff with expertise. Thank you so much for being great services and taking care care of my mailings. Ursula read more

If you are going to rent a p.o. box from Postal Annex, beware! We rented a box from this location for temporarily 3 months. Our cluster box at our home was broken into on 3 occasions. So, after new theft proof cluster boxes were installed, we terminated our p.o. box lease and changed our mailing address back to our home. Postal Annex will not forward mail from previous customers. They send it back to the sender. We have had so many important pieces of mail that have never reached us. The post office is no help either. If you put in a change of address and then try to reverse it, it will not happen. Big learning experience for me. Never will I do business with Postal Annex again. read more

I have had a box here for over 2 years and I do NOT recommend them. They close early all of the time so you can't access your mail. Lately they're too busy to sort packages so even though your packages are there- it's not a priority at all. I finally got Sid- the owner on the phone. He said if I have complaints to address his manager, that's why he pays her. Ummm hellooo it's your business. He is completely unprofessional. In addition, packages go missing too. Stay away! read more

Wanted to send a pair of pants tried charging me $23 went to the post office they charged me $8.I don't understand the difference?but I will no longer give there for my shipping needs! read more

Whenever I have anything to mail, fax, notarised or any other office needs, This is the great place. Everyone here is ready to help and take care of your needs. They are friendly at the same time very professional at their job. They always suggests the best available options 'fastest & cheapest. Highly recommend this place! read more

Lost my package,don't call back,always busy,unable to tell me what's going on with my claim!!! Manager never available!!!

Friday 01/16/2015 at 4:50pm, I called requesting pricing and info about Ink Fingerprinting. The girl, who answered, explained there is no need for appointment. I drove from Hesperia and arrived there at 5:40pm; there was only 1 more customer being served and I was told that they stop doing fingerprinting at 5:30pm. Please update your website with this information. read more

I used PostalAnenx service when I was visiting family from out of town. This place is small but very conveniently located. The staff was very helpful when I had questions about faxing paperwork to different locations. They also provide the usual post office supplies. Stamps, boxes, and mailboxes. The PostalAnnex is also a great place for making copies. read more

If you need to ship something, you can stop here and pay a couple bucks more, or you can stand in line at the hood rat ghetto victorville post office. i choose here. read more

I came in today to do my Livescan for the Unemployment Development Department , I was in the store waiting for my Livescan and two white people walked in and I got pushed to the back of the line. I asked the clerk Diana was I before them and she just made up an excuse...Racism is real... read more

I've had a box with them for 15 years and when Sid works the customer service is great. I been trying to pick up a package for two days now. I waited in line 45 minutes yesterday and they couldn't find my package because there was only one person working and they didn't have time to check the mail in. I get that they were busy, so I came back today and same sh*t wait 45 minutes. I can never even get into my box because they always have boxes piled in front of it. I go in today to pick my package I get into my box get the notice out and signed it waited right there like I have ALWAYS done. The girl tells me you have to get in line, I was there before everyone in line, but one person I just wasn't in the exact line. Iv always picked up packages from the side of the counter. It's ONE SMALL package all she had to do was step 3 feet grab it and hand it to me. It's called MULTI TASKING, but obviously they don't know how to do that. I'm canceling my box I'm done with their 45 minute lines.. Sorry Sid I think you're a great guy, but those girls that work for you need to learn to multitask!!! read more

I recently switched to postal annex from usps, kassie has helped me everytime I come in there since I switched and always brightens up my day. The service that I get at postal annex is the absolute best. I went in there the other day needing copies and the sweet girl, kassie got my copies done fast. Thank you postal annex for the great service! read more

This store is beyond unprofessional. My wife was in this store yesterday around 5ish and couldn't believe what she was hearing, the girls in the store were having inappropriate conversations about their personal lives. This is a place of work not a hang out spot to talk about things like this. read more

Place was busy as expected, service was friendly and quick, but what a rip off for pricing 30% increase for book of stamps (usps is $11 these guys $14), and shipping is nearly double the post office (priority mail p.o. is $8.10 these guys 15.40 90% increase) total rip off will never go here again will stand in line at post office or UPS read more

I needed to ship via UPS utilizing a service this location didn't offer, inconvenient however the young lady working there explained why the service wasn't available and gave me directions to locations that could accommodate me. I always come to this location and the service is always fantastic... they do most everything... :-) read more

Allie is amazing. She was quick to size up how I might efficiently mail several items. She also was able to multi-task by helping her colleague, all the while making all customers feel important and valued. A class act and an asset to any service agency. read more

I've been going here for all my fax and postal needs. They are efficient and always helpful. It beats going to the post office and dealing with long lines and rude service. read more

By far the most Professional, knowledgeable and gracious shipping, packaging and office services. They are First Class in what they do. Over 10 years they have handled my shipping and packaging needs, often through complex and tedious mailing situations. They are hands-on, always on top of the process. Hand it over to them and rest assured it will get done. Absolutely the best. read more

I came here to get two papers notarized on 12/05/15, when I arrived for my visit on 12/06/15 I was told that my child/nephew wasn't able to get in due to the forms was not notarized properly. This means I drove 2hrs and 40 minutes for nothing to visit my brother and my nephew wasn't able to see his father. I will try again and everybody makes mistakes. I wonder if I can get a refund or will postal annex+ be willing to notarize the new forms. I will update my post in a few days. read more

We forward our mail back in May to start the, first of Sept because we had no more use for the services that Postal Annex offers. When the 9th came around to turn in our keys, we were told that Postal Annex will not forward our mail until we are a month past due. I mean really, we our paying for gas to go out of our way, and our mail has not been forwarded to our PO Box in Oro Grande. If I would of known that I would of not signed up with Postal Annex. I didn't think it was legal for them to hold our mail when we put a forwarding in. A complaint has also been sent to US postal service. read more

I closed out my box with them today. Was informed that they will not start forwarding my mail till 30 days after box closing. That people is not legal. No one can hold your mail or keep you from obtaining your mail. I have reported this to the US postal service, BBB, and bonding commission of California. read more

I came here to get live scanning. The place was a little busy, but the customer service was phenomenal. My transaction, as well as the others I witnessed, were handled efficiently and professionally. I'd definitely come back and would also recommend this place to others. read more

Have been using this store for the last 5 years. The employees are very friendly and helpful. They always suggest the fastest and cheapest way to ship. I like all the different options they have, not being locked into ONLY 1 shipper like a UPS store. So next time give them a try. read more

This place is a joke, we came in to get a live scan and the lady made us stand aside for her to serve the others, she continued to have us wait as about 4-5 separate customers came in the store. This place is always too busy and a pain to deal with. read more

Great customer service! The girls are always friendly and welcoming and helpful. Even when they're busy they always make sure to greet you and let you know they'll be with you shortly. Definitely recommend this place for any office work or notary service read more

I am a mobile notary and I love love this place. I can drop docs for UPS or FedEx here. Their open six to six almost all week. I'm going to miss this place when I move out of area. read more

always friendly , can get a bit busy but they are always communicating and apologizing for the wait and taking their time to explain to each customer. Very polite.*****UPDATE: I think is absolutely ridiculous they set their own pricing for the usps FLAT RATE BOXES. It's called a flat rate since it's suppose to be a flat rate no matter the weight and depending on the size you picked of the box. I had two small flat rate boxes, which are always $7 and some Change at any and every post office, and one large flat rate box, which is always $20 and postal annex tried charging me $87.48 to mail. Excuse me ? My 3 boxes, insane! I asked the woman where she was getting her prices from and she says " we don't have the same prices as the post office, we make our own"... oh so you offer flat rate boxes without any sign saying your prices aren't the same as the usual. Oh so paying almost $100 is going to get my boxes to the receiver quicker? ESP since you charge double each box than any post office does... No, regardless the packages will be there at the same Time. You wait until after the person gets there with their boxes packed and then tell them so that there is slim chance they will take the box else where since they are already there. I took my packages elsewhere, when I asked if they had boxes, the woman said we even have usps flat rate boxes if you want one of those. Zero mention that their pricing was basically made up amounts, so I took them and packed my stuff and brought it there to drop it off.... surprise. I use to really like this establishment, but that was just honestly a bit sneaky and just absolutely a joke I'd rather drive to the post office and pay $35 for 3 boxes, not almost $90 and still wait in a long ass line read more

I love coming here for all my shipping and packaging needs. All the employees are always friendly and helpful. Today I met the new girl Rozanne, her customer service was on point, I appreciate the extra help in ensuring my packages were secure. Great Job guys! read more