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    United States Postal Service

    2.0 (4 reviews)
    Closed 9:00 am - 12:00 pm

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    14 years ago

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    11 years ago

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    US Post Office

    US Post Office

    2.0
    (30 reviews)

    I work in support (Customer Service and Technical Support), so this was a good reminder of why…read moregreat support matters. As a customer, I felt like they couldn't have cared less about me. I waited in line, got to the front, and two agents opened up. I stepped to one, and the person behind me stepped to the other. The one I approached didn't say, "I'm not available,"--she just walked away. The other didn't say, "She's not available, let me help you,"--instead, she helped the person behind me and then seemed to take her time on purpose. When it was finally my turn, I asked for some tape to attach my label (something I've done many times before). She handed me scotch tape with an unspoken "risk it." No apology, no mention that they didn't have proper tape, and no suggestion that I could purchase some. I had to look around myself and found tape for sale. I bought it, stepped aside so the next person could go, and taped up my package while she watched with a smirk. When I handed it to her, she just tossed it over her shoulder into the bin. Honestly, that was one of the worst customer experiences I've had in a very long time.

    There is never a place to park. It looks packed but when you go in, there maybe 3 or 4 people…read morewaiting. Who do all those cars belong to, the employees or the senior living across the street? There were 3 of us in there today and we all brought up why there is no parking? Employees said NOTHING! Management needs to look into this and put MAIL CUSTOMERS ONLY! Ridiculous! Maybe you don't want any business...

    US Post Office

    US Post Office

    2.1
    (12 reviews)

    I am very disappointed with the mail delivery service. This is the second time the mail carrier has…read moreclaimed that no one was home for a required signature delivery, which is simply not true. Instead of attempting delivery, he left a notice in the mailbox. What makes this even more concerning is that we have security cameras at the front of our house facing both the front door and the mailbox. The video clearly shows that the mail carrier never came to the door or attempted to obtain a signature before leaving the notice. Additionally, another envelope that required a signature was simply placed in the mailbox without any signature being collected. This is extremely unprofessional and irresponsible. Important mail should be handled according to postal procedures, and customers should be able to trust that delivery attempts are being made honestly and correctly. I expect better service and accountability from the postal carrier

    They delivered a package to the wrong address, an expensive package that had to be signed for, and…read morewon't take responsibility for their mistake. They clearly did not look at the zip code...because we have lived here for over 20 years. So now we have to reach out to the seller because the post office stinks. I also had an appointment for to get a passport, it's one of the few locations that do the pictures too. They called me the day before to cancel my appointment, and told me I could go to a walk in one...that was about 45 minutes away. And of course he just thought it was no big deal...it was a big deal, and delivering the package to the wrong location is also a big deal. It's by far the worst post office in the KC area....ya'll have been warned.

    Heartland Cremation & Burial Society

    Heartland Cremation & Burial Society

    5.0
    (2 reviews)

    My mother passed away recently and Heartland did an amazing job of helping my sister and I through…read morethis process. The day after she passed they contacted us to let us know that she was now under their care. An appointment was set up and we met with April a few days later. She was understanding and patient with us. Since my mothers burial wishes were planned in advance, it was a fairly easy process. She did not try to up sale us and helped us to understand the paperwork and process going forward. Every time I reached out to her via email, she responded quickly. Corey was also great help and was professional and courteous. If I'm ever in this type of situation again, my first call will be to Heartland. So fortunate to have found such a kind, patient and understanding funeral home.

    We had an unexpected event in our family; life flight to KU Medical Center; lost our mom. All so…read morefast. I looked for cremation services and Heartland had the easiest website to understand and by far the best pricing. Other local cremation services were 4 times more expensive. When I called Heartland, my call was answered immediately, the process took under two minutes, and although they offered to meet us in person, they were able to simply email me the documents to fill out and sign. The documents were easy to fill out, and it was done. This was so seamless and easy at a time when we were grieving and didn't need any more drama. Thank you, Andrew, and your team at Heartland!!

    United States Postal Service - postoffices - Updated August 2026

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