The absolutely RUDEST postal workers! They act like you are inconveniencing them!!!! In reality,…read moreyou are providing money and income to them by shipping at the USPS store there at the Prairie Village shops! Also, the parking is absolutely horrific! Too many people from the French market park directly in front and when you are carrying numerous packages and are not in the best health, it's the biggest and hardest thing to do! They are always on their cell phones... Just a terrible place to go horrible customer service! These people need to learn, manners and respect! Treat their customers properly. Unfortunately, if there were zero stars, would get would get it. Zero stars! I hate going there, but it's close just awful.

Rude customer service. The employees always have a snarky attitude and hate their job. Every time I…read morecome in there, they have a problem with what I need. And forget asking them questions.

They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more

I work in support (Customer Service and Technical Support), so this was a good reminder of why…read moregreat support matters. As a customer, I felt like they couldn't have cared less about me. I waited in line, got to the front, and two agents opened up. I stepped to one, and the person behind me stepped to the other. The one I approached didn't say, "I'm not available,"--she just walked away. The other didn't say, "She's not available, let me help you,"--instead, she helped the person behind me and then seemed to take her time on purpose. When it was finally my turn, I asked for some tape to attach my label (something I've done many times before). She handed me scotch tape with an unspoken "risk it." No apology, no mention that they didn't have proper tape, and no suggestion that I could purchase some. I had to look around myself and found tape for sale. I bought it, stepped aside so the next person could go, and taped up my package while she watched with a smirk. When I handed it to her, she just tossed it over her shoulder into the bin. Honestly, that was one of the worst customer experiences I've had in a very long time.

There is never a place to park. It looks packed but when you go in, there maybe 3 or 4 people…read morewaiting. Who do all those cars belong to, the employees or the senior living across the street? There were 3 of us in there today and we all brought up why there is no parking? Employees said NOTHING! Management needs to look into this and put MAIL CUSTOMERS ONLY! Ridiculous! Maybe you don't want any business...

This bunch of USPS staff works hard to do their job with poise and courtesy. Never met a grouchy…read moreperson here. IF there's a line they don't rush people and still seem to keep a steady quick pace. C'mon. It works like a USPS. MANY elderly customers but no rude attitudes to questions or confusion. As we age we may even better appreciate how sweet people are here!

Since they've re-paved the horrible old parking lot, I'll gladly up my star rating. Now they just…read moreneed more staff to make the lines move smoothly. Geez I'm picky!!

Going to the post-office around the holidays is about as fun as a trip to the DMV. However, this…read moreearns HIGH marks and largely based on customer service. You kind of have to thread the needle here as I believe their hours have shifted to noon-4 pm during the workweek. Fortunately I was here for work during the workday to ship out some work items, so it all...worked out! Vibes were great. Parking right out front. Friendly service chatting it up. She helped guide me to the most affordable option, loaned me scissors and a marker for my little project packages, and I took my merry time getting everything in order off to the side. It took me about 15 minutes off to the side, and the clerk kept her positive energy with every customer that trickled through. She even found me a surprise book of holiday stamps I was hoping for that she thought they were out of. So basically, if these packages make it anywhere close to on time, I'm giving this place five stars. It's close, friendly despite the holiday rush, and altogether much better than I expected.

A friendly staff here helps. The parking in back is okay,…read morebut the street parking stinks. There is also a size restriction on packages you can drop in the wall out front... the Waldo location at Gregory and Wyandotte has a bigger one if you drop off a lot of prepaid packages like I do.

My local neighborhood post office, I have been using for years, they're always friendly and…read moreknowledgeable, and I very much appreciate them being here.

I left work at 4pm to make sure I got to USPS with enough time to be helped (store closes at 5)…read morejust to find out the doors were locked by 4:20 and I couldn't enter to retrieve my mail. Mail that is only on hold because I had to request a key that still has not arrived 7 weeks later. A last inside just stood there and looked at me and didn't open the door or even explain why they closed a full 40 minutes early.

Despite the endemic problem with post offices all over America, this staff in particular takes…read morepride in moving customers in and out at a fast pace, but still with the courtesy you expect from someone you might do business with once a week. Great people for an experience I don't normally find awesome :-)

It would be nice if they picked up the phone.. It rings continuously. I'm not calling to have a…read morepersonal conversation....It's business. sheesh...

One of the best USPS locations I've ever been to. While the building is old and nothing fancy, the…read morelines are always short and the workers are so kind and helpful. We have a PO Box there, so we frequent this location for mail, packages, and other things. It's always a pleasure at this location.

My first time at the postal office recently moved and had to change my address. There were two…read morepeople at the counter, a lady on my right and a gentleman on the left. The lady seemed very sweet and was taking care of someone but the gentleman on the left was extremely rude to a customer and yelling in her face over mailing a slip of paper that she couldn't figure out how to do. He was being very aggressive turning red and even yanked the piece of paper from her.. I felt like I was on an episode of what would you do? The girl never once raised her voice and you could tell she was a pretty shy person who felt bad and even apologized multiple times for "being an inconvenience". The worker on my right and the person she was helping kept looking over and so did I. Everyone felt extremely uncomfortable. I don't know what his name was but somebody needs to talk to this grown man about his temper. I ended up checking on the girl after he helped me out and she seemed pretty sad. I'm only 19 years old and even I know this is not how you treat a customer. I hope this never happens again. I came in a little after 11:30 am on April 17, 2025

The worst post office I've ever been. Workers are unfriendly and usually on their phones. Hours are…read moreunpredictable and just terrible schedule. I asked someone for an APO customs form (they didn't have any out), she watched me fill it out at the office, and then waited to tell me until I got to her that she didn't know how to do customs and that I would need to go elsewhere. It's really unfortunate that this is the closest USPS to me.

The signage says the post office is supposed to be open right now. Yelp indicates the post office…read moreshould be open right now. They have a flag and a state flag on the pole, which generally means the post office hasn't been removed from the building. The Postal Service is ridiculous in this building we were supposed to be open or whatever totally ridiculous, worthless.