i am picking up my mail because my mailbox was hit by a car and is not functional. I get an email daily with photos of each piece of mail. I just picked up my mail but only received yesterday and Saturday's mail. I just tried to call to make sure the rest of my mail is there for me to pick up but no one answered the phone. I am disabled and driving is very painful. I do not want to drive all the way back there only to be told I received all they have for my address. I don't see how that could be the case however since my email shows 9 pieces of mail, one being from the IRS. It looks like I have to drive all the way back there. This is not right. read more

do not go to this post office for your passport they don't know how to send in what you have to then tell you it's your fault!

They have a ridiculous way of shipping your packages. You receive a tracking number and watch your package go to numerous locations and then you're promised a date and it never arrives on time. I think the usps is just good at mail. read more

They are RUDE!! Went to get postage for my mail. The rep was very rude! She needs to get rid of her attitude!!

This is Ambreen Noor Ahmed 1120 Court A, Hanover park. Illinois 60133 I was waiting from my driving license package & I tried again & again but the delivery man ( who's delivering my mails) didn't drop it. i'm going again Dmv. can you tell mail he'll drop my mail on time. I'm still waiting from my driving license. i would be great if someone will help me. Thanks read more

I had an awful experience with the post office employee who handles passports files. He was very rude, commending tone like a dictator and file the dollar amount for me instead me to do it and didn't show it to me. Another young woman at the same post office location was disrespectful, not letting me finish my sentence and made a rude comment that I came there the 3rd time, like I should be restricted? I need to use their service. I don't understand how postal service can hire these kind of people. Not respectful, I'm an old woman but any human being should be respected and let her tell the issue. She wasn't busy, no other customers were online. Just awful. read more

Very Poor Service all round, Expressionless unfriendly employees who act frustrated and it shows by the look on their faces and attitudes. Slow as molasses, mail outs rarely have tracking info available and the counter people blame COVID-19 (BS), their pick up couriers, their scanners warehouse employees and the distribution centers....but really they have no clue, their guessing....or maybe not!!??. I've had lost packages and no claims available on Priority Mail. Overnight and 2nd day mail....if lucky, deliver in 3 weeks. I've complained to the counter people about this many times...and just hands in the air... If you use the lobby machine and drop...Don't, because you don't see any tracking from here either. The USPS is now as bad as UPS and FedEx. And Schaumburg and Hoffman Estates ( I've tried them all ) no better. They really deserve this one star or less review. read more

I would give this place zero stars if I could. I have a family member that lives out here in Streamwood. I had a returned it was to be scanned at the post office. There are only four people in here and there were two people working the counters yet it seem to still take a half hour to get service. When I showed the lady my QC code she said we can't do that at the post office. I replied but it says right here it to take it to the post office and scan it. She said I'm always telling people that we can't do that. I wasn't about to argue with her so I just left. I went down to the Schaumburg post office. I walked in the gentleman got to me very quickly and he scan the code printed me up a label and off we went. Steer clear of this place. Go to the Bartlett post office or the Schaumburg post office. Obviously these people here are idiots and lazy. read more

Worst experience every single time I come here. Long lines and rude employees who make it so obvious they are miserable and hate their jobs. I wanted to send a card out to my mom for Mother's Day first-class w/ tracking (I've done this many times at other locations and never had an issue--the tracking number always printed out on the receipt). The agent goes on to tell me that tracking is never included in first-class mail, and proceeded to have me fill out a slip to get tracking. Well, little did I know a signature would be required in order for this card to be delivered to my mom and she was not home at the time in order to sign off on it. If I had known a signature would be required just to get tracking, I would not have gone this route. Now, I get an email stating to reschedule a delivery and the drop-down menu isn't even working properly so I am unable to reschedule it at the moment. Or to have my recipient pick it up at a local post office which is so inconvenient. Please do not waste your time going to this location to get any sort of services done at the counter. You will regret it and leave here feeling awful. Lesson learned, I will drive out further just to avoid this place. Management and staff needs a total revamp or this location will be shut down soon. read more

Old Indian man that works there at the front is pretty rude and condescending.. I'm not sure why he has an attitude every time he services me but I hope he gets more training as to how to service the public better. Today, I had to mail something for my mom so I gave it to him at the desk, he grabbed it and threw it on the bin and he missed it on it fell on the floor. I'm like what is wrong w you... I said hi and bye, he never said hi and bye back. If you absolutely have to go to the post office to send a package, don't have the old Indian dude help you. 2 stars bc the other staff are amazing! read more

I don't begrudge anyone taking vacation. Our regular mail lady is GREAT, and this week she was on vacation, so we got delivery late, which is OK because the subs need to take care of their routes first. But we haven't had any delivery AT ALL for the last 2 days! When I called the PO, they answer the phones!!! read more

All day waiting for a Med delivery they had since last week, their site said the delivery was supposed to be by 3 pm but later on during the day it changed to 3-8:30 pm. Well around 7 pm I received and email saying they tried a delivery at 6:36pm but they never did. They have done the same thing several times last 2 years. In December the carrier marked items delivered 3-4-5 days before the actual deputy very. People working at the Streamwood post office are the most unfriendly assholes you can find. I really hate that place. Wish never have to use them again. read more

I've never been very picky about post offices, but this one is a pretty good one. They keep packaging materials/envelopes well-stocked and the wait to get something shipped is not long. The employees are friendly, helpful, and efficient. As far as post offices go, it's great. It's the closest one to my house, so, I'll definitely be making repeat visits! :) read more

Twice I have returned a tax document that they delivered to my mailbox that does not belong to me. The name is not mine. The address is not even close to mine. But yet, they keep on delivering it to my home. What are they doing out there! read more

If I could give negative stars I would. My disabled husband just went in and asked if they could print or help him make a label since he was unable and they said they don't do that. Also he stood in line for 5 minutes prior with 3 employees around. read more

Worst post office. Long lines, under staffed, and the staff they do have is down right rude. I dread coming to this branch.

Customer service is terrible. The lady helping out with passports actually rolled up her eyes when we walked there ( it was like dealing with a teenager's attitude). However is the manager, please see that the people behind the desk treat their customers with respect and as they are actually working and getting paid to do so. Don't make us use the website read more

Very rude don't help I swear I will never come here again! I came to get help n ask about how to ship a 100 pound item n they cut me off n asked for the zip code It was Canadian so I told them n she like that's not a zip code! So rudely n I'm like yea u didn't even let me talk right away to tell u it's Canadian??? So rude n SLOW! N my sister send very important mail n they could find my address they were at a house I live in an apartment I get it happens but the way they spoke on the phone again RUDE NO HELP! I give it 0 if I could read more

This post office is not the closest one to my house but I choose it every time because it is so quick and the employees are so much nicer and more helpful than the Schaumburg PO. read more

United States Postal Service - Hard to find. It's behind the Burger King. - Post Offices Near Me - Streamwood, Illinois

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The staff is far from helpfull nor fiendly. I put my package in the drop box, but the guy send it out without being scan. I don't know what happen, but it happen. Now..i'm losing my stuff and my money. read more

Rude and tend to lock their doors before closing time. Taking my business elsewhere. Similar crappy rating found on Google. This is not a coincidence. read more

Our mail is delivered from this Post Office to a Bartlett neighborhood. Our mail regularly is delivered after 5:00 every day. Yesterday it was delivered at 6:45 pm. I called and asked why our mail is delivered so late. I was told "That is just how it is". It is ridiculous to receive your mail that late!!! This is very poor service! read more

WORST POST OFFICE EVER. First of all, the staff is just plain out rude. They better fix their attitude fast if they want any business. I had the worst experience. My mother sent me a package from Florida with my ID, debit card, & my social security. That alone tells you how important this package is. I didn't get it on time so I missed my plane and I had to drive back to Florida. Very inconvenient. So, while I'm back in Florida, I keep calling and they tell me to call back. After 3 weeks, they find my package at this post office. It arrived on time but it just wasn't delivered on time. So it wasn't the Floridas post office fault, it was streamwood's fault. They said they would deliver it, so I said ok. They called me and said it was delivered but my sister said it wasn't there. I call them again the next day and they said no one was there to answer the door so they didn't leave it. So why the hell would they tell me it was delivered?! Then they ask if my sister could just pick it up, I said no problem. It will make it easier for all of us. Guess what? My sister shows up and they have no idea what she's talking about. Mind you the manager is the one handling this so he should be responsible enough to let his staff know. So my sister calls me obviously ticked off and I call the manager and says she can come pick it up now because it's there for sure. And I asked "why would you tell me she could pick it up if you had doubted that it was there or not" and he was trying to dodge the question. Finally I said "is it really there because my sister doesn't have time to be running back and forth like a chicken with its head cut off" and he has the audacity to tell me that his staff are the ones running back and forth! I will NEVER BE USING THIS POST OFFICE AGAIN. NEVER NEVER NEVER. It took 1 month and a half to get my damn package. And if I never called to ask, they would've probably never delivered it. I get mad just thinking about the whole situation. If I could give them negative starts, I would. read more

If you go here for a passport make an appointment. I asked if I needed one and was told no. Showed up with daughter who is a minor so both parents need to be present. Had all the paperwork, photo, birth certificate etc only to find out it was closed when we got there. Only to find out they recently changed policy again to needed an appointment. Even though it says 10:30-3:30 not the case. It's hard to coordinate kids, husband and the very limited hours at this post office to get this done. Will never go to get a passport done here again. Waste of time. The staff not so friendly and helpful. Good thing I know better now what to do when I take my son for his. There are other places to go that are much more efficient and courteous. I gave them a 1 star because the facility was open read more

So rude. Employee sat drinking from a McDonald's cup as I asked her for a box to ship a pair of shoes back in that I had a prepaid label for. She told me they didn't need another box and that I just needed to tape up the shoe box they were in. She said that I'd have to buy tape to put two pieces of shipping tape on my box. I find it hard to believe a post office doesn't have 2 pieces of tape that she could've spared to help me mail my shipment. I asked if I could tape it and put it out for pickup at home. No...she didn't think they would pick it up. I understand that buying tape at the post office would've been a solution, but how about some customer service for once. Get off your butt and help your customers that are just trying to take care of errands on a snowy day. Sad. read more

I don't think I have ever lived in a town where the post office did its job well. I've come to expect poor service and rude employees. Streamwood is no different. Last week I received my water bill in the mail with a charge of almost $200 on it. It stated that the last month's payment was not received, so the charges were for that month, the most recent month, plus a late charge. I never remember even receiving the previous month's bill, and my husband and I have not been late on any of our payments. Today in the mail I find a water bill dated from December - the missing bill I knew we had never received. My husband contacted the village, who passed off responsbility to the post office and basically told us it's their fault and we need to pay it. Since there is no postmark on the bill, we have no way of verifying their error, so in the end we're on record as having made a late payment, not to mention incurring a late fee. It's not the amount of the late fee that bothers me, it's the fact that the post office didn't do their job correctly and had a bill from two months ago sitting at their facility that they just happened to find and delivery. They should be ashamed of themselves. We are on top of all of our bills for our house, and when we're late or miss a payment because of someone else's error it's really frustrating. This post office is also notorious for putting the wrong mail in our mailbox. On a regular basis my husband will have to take our neighbor's mail to his house next door, because the driver will put it in our mailbox. He also continues to delivery the previous tenant's mail to us even though our names are in plain sight on our mailbox. I would really appreciate it if they would do their jobs. read more

I can't give this post office even one star after hearing how one of our military families was treated. After standing in line to send her husband overseas a package, she was refused service because it would take the postal worker past hours. Shame on that postal worker. If she thought her job was tough she needs to trade places for a day with one of our heros'! I hope the USPS sees this post and has a talk with their workers about having a kinder more caring service, even if it takes them a few extra minutes of their day. read more

Maggie was awesome she found an important letter I was expecting! She gave excellent customer service!! She made my day @ Streamwood post office!! read more

I am just not happy that they can not get our circular ads on sales in our area to us on time. Not even sure the post office has any thing to do with them being late but I wish we could get them before the sales start. Other than that I think our post office is very good. read more

I've waited to review USPS but after multiple bad instances I decided it's finally time. Never have I encountered ruder staff. Recently I scheduled a pick-up and due to the bad weather, wanted to keep my packages from blowing away by putting something on top of it to keep it from blowing away. Just so happens I came home early and overheard the mailman pick up the package and call me a few selective words which has definitely made me change my mind about the USPS free mail pick-ups. Aside from that, the employee's at the branch are very rude and do not help at all. After waiting several weeks for a package to be delivered to me, I finally went to ask about where my package was. After waiting in line for about 20 minutes, the lady told me she did not know where it was and when I asked if there was any way she can check online she told me to do that at home (as if I hadn't done already). I'm sorry if this had begun to sound like a huge rant of my experience with USPS but I believe that the job of the employee's is to help the customers and I have rarely felt helped and felt more like a bother to the employee's at USPS. These are just the few of my experiences with USPS in the past year but bottom line is if you can use a service other than USPS, I highly recommend it. read more