Alex is a good mechanic and knowledgeable. That said, I have had two services from him. Breaks!…read more Kinda an important function. The first ended in my ABS light coming on. I called and told them about it and waited for a call back that never came. The ABS light finally went off. So I guess it is ok. And most recently "wheel hub with bearing" replacement. I was charged $59.73 for "shop supplies" which was a total for ALL estimated repairs. I paid upfront for the parts which was $673.94 and then charged tax again on that amount and the balance. In total $1624.20 which by the way is a service that should have been tops $1200. The end result is they have lost my future business approximately $2000+ because of the petty overcharges. Make sure before you agree to the estimate you check prices. HORRIBLE price gouging.

Alex has reopened his business after losing everything in the tragic Lahaina fire, in the area…read moreinbetween Maui Prep School and the Napili Farmers Market. His garage is to the left as soon as you enter, and a few other businesses are located there such as Maui off road Adventures. Phone number is the same, and so is the fantastic service and workmanship you know you will receive from Alex and his team. I'm so glad we can keep using his skills to keep our 2007 Jeep on the road. Ka'anapali Auto Collision is opening next door to him soon so we will have facilities back on this side of the island. So please, support our west side businesses by using their services. They need community support to keep them part of our community!

I take all of my vehicles to Pablo, including my elderly parents vehicles. Honest, and excellent…read morework. I highly recommend! 5 stars all the way!

Pablo replaced all of our brakes within a few hours. Very honest saying that we didn't quite need…read morethem yet but we wanted to get them done. He knocked them out in a few hours.

KTM provides deceptive, illegal, and hostile sales tactics. They charge you for services not…read morerendered and demand payment. Please beware of the positive reviews on Google and Yelp as they are from friends and family. Attached is a photo showing 1 star reviews from another Google account from KTM that is no longer utilized. The social media account that they use now shows mostly positive remarks; however, the majority of these reviews are falsely provided to deceive new clients. I highly encourage individuals/businesses get their vehicles serviced at a reputable source such as Jim Falk, Ohana Motors, Kihei Auto Sales, Goldrive Maui, Nissan, etc. DO NOT GO TO KTM LIGHT & HEAVY REPAIRS LLC!

My ford F450 broke down. Highly recommended KTM is the best diesel mechanic shop in the island of…read moreMaui. guaranteed lowest price . Mahalo

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

Recently had Bob's shop paint my SLK Mercedes. It was a absolute pleasure doing business with such…read morea professional and knowledgeable team! you can guarantee your in good hands if your car is being worked on by them, no surprises just quality work with a smile! Brittany I believe is the owner and works with some family but you can instantly tell every member of that crew posses real genuine and caring attitudes. They make you feel more than just a customer.

My new truck was hit by a deer and required passenger side work. Jacob got me scheduled and…read morerepaired months before any other shop on Maui. The work was beautiful, my truck looks like the day I drove it from the dealership. I will never use anyone else on Maui. I can't say enough good things about Bob's!

Kenneth is a really great guy, awesome work and was quoted a really reasonable amount for the type…read moreof work requested. Very professional, will definitely come again. He does Safety Check inspections too.

Didn't have to wait two months for a quote to get my car fixed. No run around. And my car looks and…read moredrives better

The Cadillac dealer looked at my convertible (for $250) and said they couldn't fix it. I took it to…read moreR&R and they fixed it THAT DAY and for not that much more than the Cadillac mechanics cost to tell me they couldn't fix it. The mechanic that worked with me said they couldn't get the right part (the car is a 20 year old "barn find"), so HE MADE ONE. This guy is nearly a magician. The staff are friendly and the waiting room has the best chairs of any car repair shop I've ever been in (and I've been in plenty at 80 years of age). Overall, the best mechanic experience I've ever had on any of my several cars.

My safety inspection went fast and smooth with friendly service. We will definitely return plus…read morerefer our friends. $25.00 and no appointment made the process even easier.

We recently had a flat tire on our brand new Tesla Model Y. It took a few weeks to get the tire in…read more When the tire arrived, we called and scheduled a mobile tire fix with Eminent Towing! Our experience with them was awesome from start to finish! Their communication was excellent, they came to our home in West Maui to swap the tire out which was really convenient and their prices were totally reasonable! Would highly recommend them!