I have a 2024 Mustang Dark Horse Mustang and it had a broken drivers side visor. Ray in Service…read morehelped me get the part replaced. This is my first experience with Berkeley Ford but it is a good one. Ray's can do attitude and let's get it done mentality really impressed me. The part was ordered. My car never even made it to service bay because he replaced it himself in front of me. So clearly he is a subject matter expert. It was a real pleasure. Ray Smith Moncks Corner

After a poor experience with a local dealer in Charlotte, NC, we moved our fleet to Dodge Ram for…read moretwo years. That changed after purchasing a Bronco from Berkley Ford--an absolutely outstanding experience. We have since transitioned our entire fleet back to Ford, and Berkley Ford is now the only dealership we will work with. Everyone there is a pleasure to deal with, from our representative Kim, to Adam the service manager, and Louie the owner. Truly top-notch service across the board.

I DO NOT recommend buying from Dick Smith Chevrolet. I bought a vehicle from them this year…read more,several days after purchasing the vehicle I noticed the bumper was damaged. 6 bolts were missing out of the bumper support frame. I called the dealership, the salesman (G.L.) I spoke to gave me a hard time about getting it fixed. He wanted me to go to a private auto body shop to get an estimate. I did what he asked & got the estimate but really why did I have to do that, shouldn't the dealership have done so? The salesman I was dealing with kept repeating to me that getting the vehicle fixed was above his pay grade. I am over 70 years old, I did not need the stress. I have never been treated this way by any other dealerships I have dealt with. They eventually fixed the bumper after about 6 weeks, but not without me calling them almost every day. I will never buy from this dealership again. If you buy from this dealership - be forewarned , cross your t's and dot your i's.

bought , the , truck, after two days went to, put, a hitch…read moreon, the mechanic, that was installing, it at another location, told me the. truck had been. wrecked the salesman, greg, he, kept telling, me it, was above his job diescription, to get if fixed i had battle, with him to ge it fixed this , was a bad exeperience. dot your, eyes, and cross, your tees best, just to, stay. away, from this dealership. mike taylor, from charleston,

Do not buy a vehicle from this establishment. We bought a truck there for $7,000 cash. A few days…read moreafter we got it the engine light came on. We had to get the entire front end and steering fixed less than a month later, and a month after that the engine went out. We tried calling on multiple occasions and never got a phone call back. Once we got the engine replaced, the mechanic noticed that bolts and parts had been removed. After the engine was installed, we found out the transmission was completely shot too. At this point we had invested so much we had no choice but to fix it. Long story short we have put 9,000 back into a truck that we paid $7,000 cash for. The man who owns this business is a complete crook. This will not be the last you hear from us. Please save yourself the grief and money and do not buy from them under any circumstances. Kassie Dawson

Guy stated one thing on the posting and then later it was totally different. He posted that the…read morevehicle had 140000 miles but when you searched the vin number the vehicle has over 2400000 miles. He lies.

Highly recommend anyone that has experienced issues with the dealer not honoring the advertised…read moreprice, file a complaint with the FTC, state attorneys general office, and SCDCA for violations of Truth in Advertising laws. Do not recommend purchasing from this location with their advertised price not being represented correctly on their listings, with "dealer installed items" being added to the price of the vehicle but not outlined on the purchase agreement. Bought a "new" old stock 2023 Grand Cherokee L in January. Unable to take delivery of it that same day due to a battery tester being down and would have to come back Monday to pick it up. I was not able to go pick the vehicle up with my wife, but she called me on the way home and told me something didn't feel right with the vehicle. It has been nothing but issues ever since we took delivery of the vehicle, it has now been out of service 45+ days. We could tell right away this vehicle was plagued with issues and asked them to take the vehicle back and give us back our perfectly good Mazda that had 0 issues. Of course they declined, and wouldn't you know it, look what they advertise: the advantage plan. Photo attached Apparently good business practices with customer satisfaction are not at the top of their list, otherwise they would have done the right thing from the very beginning. Will absolutely not recommend anyone to purchase a vehicle here. The service department has been absolutely amazing though, trying to fix this vehicle is not their fault, it had no business making it to the front line and being sold. It is a lemon. Blair in service is fantastic and has been in constant communication with me. Abigale, our sales person was also great, but working in a department that lacks ethics and integrity.

Was vehicle shopping since my car was totaled in an accident was shopping online found several i…read moreliked filled out some stuff at various car dealers they were the only ones who called me with info so i stopped by to look at a couple of vehicles i was interested in kyle was very helpful. kyle and was able to work out a good deal for me

Took my Jeep in for a nail in the tire to have it repaired. They put a patch on the over the…read morepuncture. Normal. They balanced the tire and put it back on and I paid and left. I looked at my tire they repaired and balanced. I saw a weight on the outside of my rim. It should be inside of the rim like most vehicles today. WTF that's improper work. I don't believe it.

Worst place to ever buy a car, says they "only takes cash payments" which was already horrible…read more Then never answers the phone when you call. They payment receipts are not accurate, it shows your next payment isn't due until 3-4 months out but they didn't say anything about it until i asked the next month. Paid the payment on time and somehow I still was "late" and had to pay more! They are scammers and all the cars have problems. I would not recommend! EVER!

bought an overpriced, rusted out, wrecked truck from them.. $7300 '06 GMC Sierra 4wd 4dr. After 2…read moreDAYS.. gas tank fuel leak, Transmission is shot and not shifting, front ball joints sound like maraccas, the ENTIRE truck is beyond rusted out and has Flood damage, Front Passenger side window is not even connected to the window motor OR even in the track, you can look Through the bed and see the ground. CarFax says it was in 3 wrecks... Was told by the mexican owner of the lot to NOT put his license plate on the vehicle at all, to put a piece of paper with TAGS APPLIED FOR. Like so many other people have said, this is a JUNK YARD selling SCRAP CARS. THE OWNER NEEDS TO BE ARRESTED!!!

Mr. Mitchell purchased a 2011 dodge ram 3500, after leaving, the check engine light came on. He…read morethen took the truck to a dodge dealership and having them hook it to a machine, Mr. Mitchell was told the cost to repair his truck was $3500.00 after contacting prince auto about this issue, they told him they were not going to fix the issues with the truck. I honestly think this is very wrong as you are a business with such high reviews about customer service. Prince automotive claims to stand behind every vehicle sold, and guarantee satisfaction. He is now faced with auto fees that shouldn't be happening beings he just purchased this truck. I would not reccomend this dealership to anyone! This is outrageous! Very unprofessional! Since you have deleted the previous reviews, it just proves that you are not professionals like you claim to be.

From the owner: We are a family owned and operated small pre-owned car dealership in Moncks Corner S.C.read more