The owner is a great guy! Cares about his customers for reals, there's some smoke shops around the area and this one's by far the best.

this is the best vape show in town! they always have what I need and their customer service i outstanding!! they're always there to help and answer questions about my vape. they are amazing!! I only go to this vape shop because I know I'll be taken care of! read more

Do not go here! I'm a 5"1' female. I went into this a holes shop for a vape. He charged me double what I would normally get for a single vape. He claimed it was because his were "verified". He aggressively told me to pull out my phone to verify his vapes. I tried to calmly tell him "look man, I'll pay your price but I'm not coming back". He charged me, opened up the package and insisted I try out the vape. After he kept yelling at me because I thought his price was high, I finally said that I was good he could just refund me. He refused because he said I opened the package. I didn't. He did. So I take a hit of the vape and oil goes everywhere. He was i guess "nice enough" to get me another one. I tried to take a picture of the oil spilt everywhere. He wiped it up quickly and started yelling at me to leave. While I'm outside the shop waiting for the light to change so I can walk across the street he's still screaming at me, so I close the door to his shop. He comes outside on the street and tells me to come inside so he can "fuck me up"! Wtf is wrong with this old dude?! Who speaks to a woman this way?! read more

Universal Smoke Shop - Him wiping away the oil from his verified vapes. - Tobacco Shops Near Me - San Diego, California

Place has a great selection to choose from. This is my go to spot for all my smoking needs. Sam is such a great guy who is friendly and knows his products well. Haven't had any issues with anything I've bought from them. read more

Universal Smoke Shop - Tobacco Shops Near Me - San Diego, California

Sold me a fake Flum peach gelato. The owner opened the packaging after I purchased and threw it away so I couldn't verify it. Taste like crap! read more

Th service is amazing, thank you so much. I bought a beautiful piece for such a great price! y'all should hop on it.

besides the smoke shop being awesome and having a great selection on incense, Sam is the absolute best. a homeless guy was following me home from work today so I went into the smoke shop to wait it out (and buy some incense) but the guy was waiting outside the door for me so Sam went outside, told the guy he better stop following me and stood next to the guy and waited on the corner while I crossed the street to make sure the guy didn't follow me. I don't even have enough words to express how much I appreciated what he did for me read more

First - five covid stars for their attention to public health. Second - it's a delinquent's paradise. The consumable/perishable items one used to rely on Mankind/Manfest/Screw You We Closed for are here in a surprising array of choices. They've got snacks, drinks (non-alc), smokes, weed accoutrements, lubes, a wide range of video-head cleaning options (for all those filthy video heads plaguing the nation), and so forth. Pick a vice, this place has you covered. Not that anything untoward or non-socially-distant is recommended. read more

Thank you Sam for helping me find exactly what I needed. I'll definitely be back. I didn't know what I was looking for so I also needed help. You knew all about your products and pointed me in the right direction. read more

Greatest service ever! Excellent owner very helpful. Totally recommend. I was vacationing and in a bind , owner was extremely helpful.

Sam, the owner, is amazing!! He is an honest man and cares about his customers. You can go to plenty of smoke shops in san diego, but none of them compare to the customer service you'll receive at Universal! I can't recommend it enough :) read more

Sam is the best. Always has the best glass and lighters and everything fully stocked. Incredible intricate glass. Sam is always so friendly and helpful and always a pleasure to talk to. Best smoke shop in San Diego. read more

Super nice owner - which makes this the kind of place I want to support! (Thanks for the help, from the guy who threw his bike chain in front of the shop today!) read more

Oh my lord. What can I say. This place is amazing. It has almost everything. And it's straight to the point to. You walk in and you can practically spot what you need. Cigarettes: over there, Vapes: over here, lighter fluid: it's here. They got beverages and candy and clothes. Nearly everything. The man running the place: Sam. Is an amazing guy. I don't know how to begin but by saying he is an awesome guy. The only thing that would make this place a 10/10 would probably be some hot food, lol. read more

Universal smoke shop has a pretty large inventory. And the owner Sam was really helpful and had such a good energy about himself. I will for sure visit again. Oh and they have sage if you're into that. Lol read more

I can't really speak for their other products but this establishment sells fake juul pods so be warned. Funny thing is the vendor tried to convince me that juul pods from the actual juul site were going to be fake. read more

These guys have a great selection of vape juice at good prices. And a bunch of other goodz. Service is very friendly!

Sam was so helpful and gave me a great tip about a mini blow torch when he could've sold me something more expensive!! Really great service and products !!! read more

FAKE/MALFUNCTIONING VAPES so I was in the area and needed a vape. Vape with 3,000 hits didnt even last 200 hits after about half an hour I could hear it hitting weird and tasting off. It ended up dying about 3 hours after purchase, they usually last me 5 days...the price was $28 for a vape that is usually $18 everywhere else. Even their deals on 2 or worse than if you just bought one nearly anywhere else. Just take your money elsewhere I couldn't see myself every going back and there is no parking around. Consider some other shop before wasting your money here. read more

Came in to see Sam for juul pods he has great energy & great customer service! He made jokes with me gave me a great discount for something for my boyfriends birthday and I really appreciate it. Store looked clean and tidy ! 10/10 read more

They have everything you need ,number one smoke shop in Hillcrest and the owner is just amazing.

What wonderful customer service!!! Sam was so kind and super helpful! Prices are the best and he has a lot of selection. I would highly recommend coming here:) read more

This guy is selling fake puff bars at the same cost of authentic puff bars-stay away!

Great customer service, Sam, I believe his name is. Very helpfully and looked out for us.

This place sells the fake puff bars. They don't have the logo on the back and taste terrible!! Lush ice doesn't taste even close to this. I legit wasted 23 bucks on 2 of them and threw them away. Won't be back read more