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    Universal Spa Service

    1.8 (13 reviews)

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    Fine Gas Repairs

    Fine Gas Repairs

    5.0
    (14 reviews)

    We were referred to Fine Gas when we had a pool installed and wanted it heated…read more Dan is a such a great guy! He's not only honest, he's knowledgeable, kindhearted, funny, and passionate about keeping his work in good working condition. We've had Fine Gas out multiple times for all sorts of different reasons. Our initial meeting was having Fine Gas run a line from our house our to the pool heater. Dan gave my husband suggestions and ideas with what would work best for our yard and location. It was the smoothest job we ever had done at our house! Since then, we've contacted Fine Gas for other things like our heater wouldn't light and the temp wouldn't stay as set. Each time they showed up on time, gave us an extremely fair quote for the work, and provided us with a reasonable work time! Dan was so nice he cleaned out all the nasty spiders and webs from our heater which was keeping it from igniting. We cannot recommend Fine Gas enough! The work is done meticulously, neat, and professionally! The pricing is fair and reasonable - for the work, I feel like we hit the lottery with Fine Gas because we still had some money left from our own guesstimate budget. Thanks, Dan!

    Fabulous service provided by Dan. I have had the gas line to my fire place isolated for years due…read moreto a leak (yes, I am a procrastinator), and had a few companies coming over to take a look. I did not really like any of their ideas/proposals. Finally another company recommended Dan. He fixed the leak very professionally. All good now. I'm happy. My wife even happier .

    Hot Tub Services

    Hot Tub Services

    3.1
    (20 reviews)

    I want to start by acknowledging that Kevin, the installer, was excellent, professional, friendly,…read moreand thorough. My low rating is not a reflection of his work, but rather the lack of transparency in the pricing and communication I experienced. My concern began when two gaskets were replaced without my authorization or even a notification. I was informed only after the job was completed, and then charged $175 for the two gaskets, which can be purchased online for about $5 each. When I reached out to Robert, the owner, his response was that he once paid $875 for a headlight that cost $27 wholesale, an example that didn't address the issue and only reinforced my concern about unreasonable markups. Surprising customers with undisclosed parts and charges does not feel like good business. Before the appointment, we had agreed that since I already had the part they initially diagnosed as the problem, I would only be charged their hourly rate. What wasn't disclosed upfront was that the rate is $100 per hour. I was prepared to pay that once I learned it, but when I received a $375 bill for roughly two hours of work, I requested a breakdown. Only then did I learn about the added $175 for the two unapproved gaskets. The situation left me feeling like this was a bait‑and‑switch, especially since they were unable to charge me for the part I already provided. What makes this especially disappointing is that my first experience with this company about seven years ago was outstanding. At that time, Robert went above and beyond during the middle of winter, and I've recommended this company to others based on that great service. Unfortunately, something has changed, and this recent experience fell far short of the transparency and fairness I expected. My hope is that this review helps future customers who value clear communication and upfront pricing.

    Condescending, rude,unprofessional. No call back,why should any customer chase anyone for…read moreservice....wouldn't recommend please stay away

    Universal Spa Service - poolservice - Updated June 2026

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