Kyle just finished opening my pool for summer 2026. Kind, friendly and quick. Great job Kyle. See…read moreyou in the fall

Top notch service!!! No wonder why pros is in their name because that's exactly what they are... We…read morehad two technicians come out today. Jacob and Justin and they were fantastic. Above and beyond my expectations. And the services they provide are amazing like winterizing and springerizing highly recommended.

Do not use if you have an above ground pool. They do not care about you at all. We bought a…read moreheater from them. When they closed the pool they didn't empty the water and blamed us that the heater needed to be replaced and so we ordered a new one. They said it was due to our chemicals, which were always balanced. They installed the new heater and cut the liner which caused a leak. They told us they didn't do it. They didn't have time to fix it as their son got hurt. The pool wasn't leaking before the large cut in the liner where they installed the liner. They decided to come out to repair the liner. It didn't work. It was a bunch of blue goop brushed on. Again, they told us it was our problem and the people that installed the pool. I had a pool leak rest of the summer. I didn't pay the second half of the heater as my pool was leaking. They refused to fix it. I had two companies out here to look at the damage. This leak was not due to the original installation. It was from the install of the new heater where the tear was and the repair didn't work. It was an obvious slice where they installed the heater. Also when these companies came and looked at the old heater and they could tell the water wasn't emptied out of the heater when they closed the pool. Communication is horrible, they don't respond. The one gentleman who helps with chemicals is phenomenal, but other than that, the emails they sent me were mean. I paid for the other half of the heater as I had no choice. It was costly for me to continue fighting for a liner. Find another source if you can. They do not care about their customers and they take no responsibility for their work. They only have time for their in ground customers.

Ever since I got my swim spa from a different company , I've had nothing but problems and…read moreSplashtime gave me an opportunity to try someone new and they have been amazing. The response time, the customer service, the resolution to any of my questions has been spot on, and you would not go wrong working with this company.

We started using Arvidson's for our pool last year. We do the maintenance, so we use them mainly…read morefor testing water and buying needed chemicals. We've gone to a few other pool stores over the years. I found that Arvidson's is the best at understanding what pools need for the right balance, and then following up to ensure everything turned out okay. I went there two days ago, and I had a high level of ammonia in the pool. I have no idea how that would have happened. Rather than sell me an expensive round of chemicals, they told me to drain 1/3 of the water out of the pool and refill it. They said that would mean I would need less to balance the water. When I returned today, the Ammonia levels were low enough that I didn't need to do anything other than add (a lot) of chlorine. More than anything, I trust their judgment in chemically treating pools.

I bought my above-ground pool from Arvidsons about 20--yes, 20--years ago. I have continued to…read morehave it serviced by them all this time. We buy our chemicals from them, have the water tested for free by them, have the pool opened and closed by them. When we needed any kind of new equipment, I have entrusted the knowledge and service provided by their Service Department. I have especially enjoyed working with Peter, ZZ and Sheryl. Recently, I ordered the wrong service and Sheryl made it right without blaming me or overcharging me to get it fixed. I trusted them to deliver and install a pool beloved by my children and now my grandchildren. Thank you.

John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

Edit: pay no attention to his response about reaching out to him via text message, I have a massive…read moretext message chain with him, including a screenshot that he sent me showing his bank account which, in my opinion, is AI generated showing a debit of $56,952 on three different account numbers. Yes, three different account numbers with the exact same debit. It makes no sense, and unfortunately, I gave him months and months and months and now I have to take him to Small Claims Court. Be very very careful when dealing with this company. I had them out several times and last year, just before winter, we were told our u it needed new displays and that cost would exceed $1,000. We agreed and, after paying for the parts, we were told that because of the winter weather, they would come out on April 8th to do the work. April 8th came and went and I texted to see what was going on. At first he claimed that we didn't have an appointment, then I sent him a screen shot of the exchange. After that he came me the runaround telling me they could not locate the screens that I had already paid for. After weeks they came over presumably with screens that they found in the warehouse that didn't fit. Finally I told them I was able to source the screens from...wait for it...the manufacturer and suddenly we had an install date. That was on around May 23rd. No I have reached out to him and he is not responding. Absolutely appalling behavior. And before I get some stupid response from the owner about the truthfulness of this review know this, I have every text and I will add them to corroborate everything I've written.

I called for a quote and they Showed up the next day. Friendly and quick. Got the job done and made…read morea new customer

Eddie and her team are great! Very communicative, timely and competitively priced. They are…read morefocused upon delivering quality product and being transparent with their customers on the status of the delivery schedule.

Exactly what I was looking for! After buying a home with a…read morehot tub I wasn't sure where to turn for help learning about how to maintain, use and care for it properly. We could tell some things were not right. When we called RJS, Richard suggested a preventative maintenance visit. Danny came out and checked everything. Showed us a couple parts we could easily buy online that we needed. He walked us through the major components and explained they were in good shape and how to check for wear/damage in the future. He then also went through our box of chemicals left by the previous owner and showed us what to use and what to toss. Then we wrote down a schedule for our weekly maintenance going forward. I am so happy we were recommend RJS.

Highly recommend RJS. Dan just finished inspecting my hot tub, which was installed in a home we…read morerecently purchased. I learned so much in that short time from him! He explained the equipment, maintenance and chemical options, and showed me how to drain and clean it. He was professional, knowledgeable, and thorough. A lifesaver!

Aquajoy ( Andy ) and company, came over. Andy looked over the pool, and jumped right into it. It's…read moregonna take a little time ( due to other company & individuals failures to do right ), but I feel that things will work out great with Aquajoy.

Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!