Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

They have resolved everything I've taken to them. Mostly agreeable interaction…read more I trust they will do there best to fix what I broke

Thanks to Greg for being so kind and helpful on my Hard Drive failure. Even though this store does…read morenot specialize in Clean Rooms to fix data, he was very knowledgeable and helpful to point me in the next step. Will be back next time!

Incredibly rude and condescending. Told me that ATT store…read moresent me to them to get me out of their store. Told me that they were not asurion, that if I would like to do business with Asurion that they were located somewhere on 11th Ave downtown. As I was leaving, due to frustration and attitude, they were incredulous as to my leaving. That they were ready and willing to help me. What kind of buffoonery is this? Some kind of old school boy club that has no place in my life.

I needed a special sized battery and couldn't find it anywhere. I decided to go to Batteries Plus…read moreand was happy to find what I wanted. They were able to quickly find what I needed and did so very professionally. Would definitely use them again.

I made an appointment to get the battery replaced in my I Phone. I arrived about 15 minutes prior…read moreto my appointment time. Ty2 young men at the store were very nice and friendly and said that one of the settings on my phone would have to be turned off and then I would have to wait for about an hour. I said "no problem I would go shopping and come back." When I returned in about 40 minutes another man was working there in addition to the other 2 guys. From the way he took over I suspected he was the manager. One of the guys from earlier looked at my phone and said that there still was a problem. The Manager then told me I would have to leave my phone. I asked if I could wait, but he was very abrupt and accused me of not trusting them with the phone. In fact I actually live about 30 minutes away (which he didn't allow me to say) and I also him that I run a business with my phone. Again he said do you think we're going to steal it which I found very insulting. I'm still stumped as to why he got so worked up over my saying I would wait! I had already waited an hour!! I never lost my cool, but I did lose my confidence in this business.

I was lucky that searching for my iPad repair, I came across LifeLine Repairs. It's not easy to…read morespot from the street this busyness, but thanks to Yelp and online search engines I located that is close to my home and have good reviews. Ron, who is the store Manager, is very customer friendly and my iPad was repaired in time and looks like a new one. Comparing to other places, especially to Apple Store, pricing is a very reasonable and definitely is a good value. Overall, it was a great positive experience.

This place has the worst customer service. I've used them for multiple repairs. I always have to be…read morethe one to call them and chase them on the repair. And there have been several times I went to the physical store front and they were just closed during business hours. Go elsewhere.

i don't ever usually take the time to write any sort of review online but holy shit did this make…read moreme do it. fixed my shattered iphone screen for $180 and it busted my face id. had to get a separate appointment with apple and pay to fix it AGAIN. just because they're fast doesn't mean they're worth it.

I was told by the Apple Genius Bar, the phone was beyond repair due to water damage and a cracked…read morescreen and they wouldn't touch it. I stopped by the Cell Doc as I had nothing else to loose, he had the screen fixed and the phone in perfect working condition in about and hour. Also for about $60 less than a normal screen repair at Apple. I am grateful for the service provided and his expertise in the repair of the phone. I will use them for any additional Apple repairs needed.

Just Left Here And Had The Worst Customer Service .The Girls Was In The Back Not Trying Help For Us…read moreFind Case.One Of The Girls Kept Going To See What The Other Girl In The Back Was Doing And Was RUDE .

Replaced the screen on my iPad Air, the service good and swift. My screen is working very well…read more Check them out!

NEVER EVER COME HERE! Fixed my phone and gave me a screen that doesn't even work! If I wasn't from…read moreout of town I would have been back and demanded a refund!

I had an awful experience at this Verizon store. Four months ago, I purchased new phones under a…read morepromotion that clearly stated free devices with no trade-in required. The promotion never applied to my account, so I went back to the store last month to have it fixed. Instead of resolving the issue, they incorrectly applied a completely different promotion that required a trade-in, which caused an extra $366 to be added to my bill. When I returned to the store to get this sorted out, the staff showed no interest in helping me. They would not take the time to investigate why these unexpected charges appeared and instead talked down to me, trying to confuse me and wear me down until I gave up and left. The manager, Quay, was especially dismissive. Rather than fixing the problem, he tried to convince me that the incorrect charges were valid, even though they were clearly the result of their mistake. It is clear to me that they misrepresented promotions to earn my business and later did everything they could to avoid taking responsibility. Ironically, when I called Verizon's customer service line, the issue was resolved in five minutes, something the store could have easily done if they actually cared. If you value honesty and good customer service, avoid this location at all costs.

I had a great experience buying a new iPhone thanks to Gillian, she was able to get me an upgraded…read morephone while paying less than I currently do! Very kind and helpful