I started using University Palms dry cleaners about 15 years ago when I first moved to Oviedo, in Orlando. Their service was excellent. After moving out of my area and returning to Oviedo, I started bringing my clothes to them again. However the quality of their service is terrible now. First they shrunk one of my wool sweaters, which I had just bought online. They offered me a free dry cleaning, which I accepted. However, all dry cleaned clothes were returned to me with a very strong and unpleasant chemical smell. The smell does not go away even after hanging the clothes for weeks outside. I brought back two sweaters that had been hung for a month and they repeated the dry cleaning for free. The two sweaters smelled even worse when I picked them up. Although their customer service is very good, the clothes they dry clean cannot be worn because of the strong chemical stench they add to them. I do not recommend this dry cleaning establishment. read more

Okay services for alterations. A little on the pricey side. I took in three work clothes (two dresses and one skirt) for a total of $68. Overall may use again. Fit and durability seem fine. read more

University Palms Dry Cleaners - Outside - Shoe Repair Near Me - Oviedo, Florida

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told me to come the next day to pickup, they told me after 3 oclock, showed up at 3:50 place is locked closed. the receipt, online and the door! says open until 6pm. they are infact not open that late, even though the door hours say they were updated 2 days ago read more

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Pros: This place offers fast and quality dry cleaning services. They had my suit finished in one business day. Cons: The employees here should brush up on customer service skills, phone calls were more important than the customer standing in front of them. They should also make an effort to clean up the place and make it appear more professional. People: Fair Process: Good Product: Good Quality: Good Quantity: N/A Value: Fair Cleanliness: Fair Ambience: Fair Timing: Good Attention To Detail: Fair read more

Kind of expensive but suits turned out nice, repairs were well done and they fixed a bleach stain on a blazer that I didn't even mention. It was a nice surprise :) read more

I have been to this location twice and will be my last time. Customer service was horrible. Price for a button down shirt is over priced. They don't do much detail/cleaning the spots that need it; ie; inside collar. read more

This company did a great job! I needed to get a dress hemmed for school, and I was in a bit of a time crunch. I called, and they were able to get me in immediately! Also, the pinning process was very quick. I was in and out within minutes, and when I picked it up today it was the perfect length! Not to mention it wasn't too expensive either! I would gladly return with any other hemming jobs I may have in the future. read more

Often go to this place, great quality service! Quick and easy, decent price, can't really ask for more. Small business, they get the job done right every time read more

I've only come one time but the turnaround time was great and my clothes came out excellent. The pricing isn't bad either and they give you a discount if you have more than ten of each type of item (pants, dresses, etc). I think this may be by new spot! read more

I've had two formal dresses altered at this location and countless dry cleaning. They are ALWAYS so polite and friendly. The prices are very reasonable, and I'm constantly impressed with their turn around time. Absolutely recommend!!! So grateful for this business!!! read more

I took 3 pairs of my dress pants there and had them alter them. They did a phenomenal job and had great pricing too, compared to the other places I did my research on. Whenever I need any dry cleaners related jobs done, I always go here! :) read more

If I could give them 0 stars, that's what they would get. I took them a brand new white dress to steam and they called me saying they found a blue stain on it. When I went to investigate it, the blue stains were all over the front of the dress. The FRONT of the dress! A place I would have noticed if there were stains all over. They of course denied denied denied. They denied even touching the dress which I KNOW they did because I took them my dress with the tag and extra button attached and they are no longer there. So if they ruined my dress by "not even touching it" I don't want to know what I would have picked up if I let them actually do something to my dress. read more

Poor customer service, they were very apathetic when my mom had to drive through an hour of traffic to pick up her clothes that were supposed to be done, and told her to "come back at 7am". So I picked them up for her the next afternoon and let them know and they really didn't care. So much competition in this industry, not going to settle for that kind of service. Pants were clean though. read more

Absolutely the worst dry cleaner I have ever used. Their service was poor but I kept using them for about two years due to convenience of location. Then they lost my husbands shirt. Never found it. Never compensated for it. It can happen. Then they lost 4 of my suit jackets. They tried to hide it initially by saying it was just late in returning. We waited a couple of days and still not back. Wait a week, they said. They will turn up. Another week, another request to wait. Then a month goes by, they call and say they MIGHT have them. They did have someone's four jackets that were not identified, but not mine. Another month. Now they try to insinuate that he jackets were never there as they don't lose things. Not sure where the other four jackets came from.... no reimbursement at all much less the $500 plus needed to replace the jackets. read more

They took great care of me! Were very helpful with answering all my questions and did a wonderful job altering my dress pants, at a very timely manner. Would highly recommend them. They also have awesome prices! read more

My initial impression is the staff is not very friendly. My second impression is that I had asked fro a button to be sewn on - it was even tagged and I showed there was a spare button on the shirt. Picked up after 5 days. Still not friendly and when I get home the button was not sewn on and the tag was still on the button hole. read more

Excellent! Been using them for seven years. Have never lost or damaged anything. Always friendly and clothes always ready when promised.

Moved to Orlando about 4 years ago, was looking for honest and reliable service. A friend told me about this place! Awesome service and genuine people. Clothes are always ready the date they say and treated with the utmost care. Also, can't beat the prices! Definitely recommend to a friend! read more

Amazing service, got a jumpsuit taken in and brought a skirt in with a weird zipper and they fixed it within a couple minutes on the house, highly recommend!! Easy, quick, and fairly priced! read more

Great people, honest service. They take care of your clothes like your own. Love that it is a one-stop shop where I can get my shoes fixed and clothes altered and cleaned! read more

Not a lot to say here-- they did a great job in cleaning and pressing two suits. The price was great, and they were returned on time. We don't do a lot of cleaning, but they've earned our business for next time! read more

Awesome! I have always gone here for dry cleaning and just recently for alterations. Great service, quick turn around, and just an all around wonderful local business. I will be returning for more alterations in the future. read more

If you're looking for a quality, reliable dry cleaning spot this is it! Convenient and great prices. I trust my clothes with them and they always go above and beyond. read more

Having recently moved to Oviedo, FL from NYC, I was pleased to find a trusted dry cleaner and source of alterations so close to my new home. The owner/manager is very friendly as are his employees. Although I've never needed rush cleaning or alterations, the shop always asks if I need services done sooner than regularly-scheduled. NYC service is rarely as bad as its reputation, but, still, have rarely received such good service before my move to Florida. Highly recommended!! read more

I've been taking my clothes to University Palms for some time now. The staff is friendly and always takes great care in ensuring that the job is done right. Most impressive is the job they did of cleaning and preserving my wedding dress which was extremely soiled and had been packed away in the garage for five years... I needed it cleaned for an upcoming vow renewal and felt sure that it could not be saved. To my surprise University Palms was able to restore my dress to its original splendor. Thanks University Palms! read more

Been coming here for 10 years- a loyal customer. About two years ago my comforter was damaged at this dry cleaner, comforter had bled and had been torn! Mind you this was after I had just redone curtains and all in our room-resolution- I was given a credit of $50 at the cleaners! I continued to come here as a loyal customer because I felt the owner was a nice person and was always kind. I walked in the store yesterday after noticing a silk blouse I had taken there had burn marks in my opinion from having been pressed. I asked the owner I just wanted to know how this happened- (I never inspect my clothes after I pick up - my mistake. I had not noticed my shirt had been damaged! ) if my clothes are dry clean only and I bring them to the cleaners to avoid damaging how are they being damaged! He basically called me a liar to my face!!! He stated "how does he know I didn't do it!" How I might have taken my blouse to another cleaner! I have been a loyal customer for 10 years!!! I explained to the owner I never inspected my clothes-I had not noticed as this was a silk blouse that I had not worn through the fall until now-he asked me to "stop asking him what happened because he didn't know if it was them or me"! Needless to say I was completely offended by his lack of courtesy for someone that has come to him for so many years! This could have been handled in a more professional way. So don't let the nice guy fool you-CHECK YOUR CLOTHING AT PICK UP-you too might be called a liar and your articles damaged. read more