I'm not normally one to leave reviews, but we took our cat (Cowboy) to their pop up clinic for vaccinations this morning and are VERY disappointed by the service and professionalism shown by the vet techs. Cowboy is 8 months old, curious, calm, and easy going cat. The first tech we saw this morning who checked us in was very helpful and kind, allowing us to weigh our cat and she complimented his curious behavior. Nothing wrong at all at this point. We paid for the vaccines/micro chip and took Cowboy to the table to be seen. He was dumped out of his carrier by the assistant vet, and dragged into place by his harness. There was no kindness or care shown to our pet. When he got upset in response, they immediately covered him in towels and held him down to the table. the whole thing happened so fast, we didn't even have time to react or respond to their harsh and careless treatment. I understand the concern for the vet techs health and well being, but what could be expected of Cowboy when he was dumped out and dragged around? I wouldn't recommend anyone take their pet to Unleashed. Picture of Cowboy attached, because he's a good boy and didn't deserve this treatment.

K L.

We took our two puppies who are about 10 weeks old for their first vet first for series of vaccination, deworming/flea medication as well as microchipping. I'm quite impressed as the process was smooth and they run a well-organized schedule and smooth operations. The information provided to us was informative but it was given to us too fast and I can't recall much the instruction. I have east access to medical records for both puppies. The price is fairly reasonable but for two, it adds up but you got to do to protect your puppies. We love ours as they are our family.

Stevo O.

Not quite the Petco was down the street in San Gabriel, but still easy to shop at. The same personnel work here, after the Petco closed a couple of years ago. The store is smaller, and the selections rather meager, but overall, we seem to be finding what we need for our dogs. My wife enjoys bringing our dogs here, so that can shop for themselves, finding toys treats and other goodies only dogs can love in their own way. There are cats, but not really any other live animals to speak of at this location, so we don't look for any new family members; I think they banned the sale of animals state-wide. Anyway, the store has great deals; that's the reason for coming here at 40% off food special online. so if you have pets, join the club and get some discounts while you're at it!

Charlene C.

At the beginning of the year, I switched dog foods and my two Shih Tzus were not taking it very well. (throwing up and having the runs). So I researched online on what to do if your dog has an upset stomach. Frozen yogurt! Luckily this Petco Unleashed sells yoghund, which is real frozen yogurt made specifically for dogs. I got them the Apple & Cheddar flavor. Both of them LOVED it and the probiotics helped them with their bathroom issue. (THANK GOODNESS!) We came here on Sunday Aug 21st to buy puppy food (my newest puppy was on Science Diet). We were hesitant to switch her puppy food right away since she was already used to it. However, one of the associates really tried to sway us to more natural foods. Short Lesson: I'll read the 5 first ingredients of each brand of dog food: PURINA BENEFUL = 1) Ground yellow corn 2) chicken by-product meal 3) corn gluten meal 4) whole wheat flour 5) animal fat preserved with mixed-tocopherols (a lot of fillers, eh?) THE BLUE BUFFALO CO. WILDERNESS = 1) Deboned duck 2) chicken meal 3) potato starch 4) turkey meal 5) peas NATURAL CHOICE for Small Breed Puppy = 1) Chicken 2) chicken meal 3) whole brown rice 4) pea protein 5) ground rice So when I got home I mixed Science Diet & Natural Choice together for my puppy and guess what!? She only picked out the Natural Choice food and left the Science Diet... Does that tell you something?! Also my adult Shih-tzus seem to like their new "BLUE" Wilderness food better as well. They'll actually eat it dry and go crazy when they see me reaching for the bag. I have to thank the associates for taking the time to go over the many brands of food they carry so I could make the best decision for my dogs. We were helped by 2 employees who were obviously dog owners themselves and even showed us photos of their dogs as well as shared stories. The prices are not that bad considering the quality of what you are getting.

Jennifer H.

This place is so clean and smells fresh! Unlike other pet stores, you would smell the nasty pet smell. You should know what I'm talking about, you pet owners! I find this place a bit more expensive, even though there are items that are on sale.. Very organized and did I mention clean? Their floor is shinny! This place is located in a plaza and next to Trader's Joe. Big Parking lot, so no need to worry about that. You all should visit this hidden place!

Jennifer W.

So I actually haven't purchased anything from Petco Unleashed yet... I frequent this store when I happen to be in the area (usually with my dog, who also likes to run in as soon as the sliding door opens!). It is located almost next door to Trader Joe's, where the music store used to be. I'm always greeted upon entering. They normally like to ask if my dog would like a treat. If my dog could eat them, he'd bank on all the times they have offered. Unfortunately, my dog is on a prescription diet, so he only eats what I've managed to test. They don't carry prescription dog food, otherwise I would buy it here out of convenience. They are pretty good at handing you $5 off your $20 purchase coupons, I have quite a few that I have not used. If you are in the area, so by to check this store out. They have workshops on the weekends. The Pasadena Humane Society was there this past weekend.

Lourdes M.

In response to your response. I'm sorry but I Will not be back. Understand that my Millan is so timid... whenever I pick her up she lays on her side and I scoop her up with both hands and pick her up like a wet noodle. With that being said, you should know that I reported who you have as your Vetco Dr to Vetco Corporate offices. I also reported him to California Veterinary Board. I referred them to my Yelp posting and Monrovia Facebook Page. Ask yourself as the owner of this store... Do you really want someone in your store - representing YOU who is leaving these kinds of scars and reputation? It's only hurting your business. I also posted on Monrovia city and if it isn't showing up on yelp, you should probably be aware that on my local fb page There is 118 reactions, 146 comments and 5 shares. It's reaching a lot of people. You may want to make sure that Dr Xing is not longer a representative for Unleashed by Petco. There's one result that I want and that is to Never have such an person who does not love and compassion for animals touch our pets. He seemed to be mad that he had the weekend shift. Let me know if you want to meet my sweet baby girl that he abused. You'll probably cry after we leave.