The employees were super friendly. Quick pickup and dropoff. Love that the lock and helmet were included in the rental, too! Would definitely rent here again. read more

Amazing bike day in SF Thank you Yordi for finding my new used bike! I was so happy it just so lightly yet definitely ridden and worn in & the online checkout QR code was easy. appreciate the team vibe. The staff was on, busy yet cool and calm in nature and made for an easy way to explore this side of SF as a local like a tourist! And it was such a gorgeous saturday! I love San Francsico and now even more after exploring this side of the city on a bike, and a Cannondale Quick at that! Back to this location in SF As a San Jose native I never really considered a bike rental but wow, game changer, Highly recommend to all Bay Area natives to give sf another try, on a bike! I found out about unlimited Biking fleet sale on eBay whilst day dreaming about my old silver bike When I had my newly repaired ACL.... Anyway long story to say, this was a perfect match for me, and I'll be forever grateful and tell all my Bay Area friends to rent for a few hours next time they need a staycation getaway! Picturesque sightseeing, lots of people watching and public parking. Biking around Fort Mason and the wharf, memorable. In fact they are located right next to a San Francisco tourist shop if you want to sport some fresh SF sweatshirts. Thank you SF, time to come back! read more

Unlimited Biking - Used bike beyond the best deal found - Bike Rentals Near Me - San Francisco, California

Booked a two hour bike rental on Classpass with Unlimited Biking and had an awesome bike ride across the Golden Gate bridge! I biked from Ghirardelli square to the bridge and back in 1.5 hours. It's normally $20 for a 2 hour rental. Check in was fast and seamless. Make sure you bring your ID/passport (kept during rental for lability) and a credit card (payment for the waiver, $1.99). Option to purchase the $5 insurance policy but not mandatory. The bikes appeared fairly new; the ride smooth and gears shifted seamlessly. I don't bike often so wouldn't know the difference. The quality of the bikes was perfectly fine for a novice like me! They also have other locations in the city - Golden Gate Park & downtown. My first time experience with Unlimited Biking was easy and smooth. I'm excited to use them again for my next adventure! read more

Unlimited Biking - Hello Karl the fog - Bike Rentals Near Me - San Francisco, California

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Rented out e-bikes for the first time this weekend and had a great experience. The check - in process was pretty quick & the staff were really friendly. The bikes themselves were great - we got the green ones with thicker tires & had the day pass so we rode along the coast and over the bridge. They had different levels for assistance & were really user friendly, plus after the whole day of use the battery had barely decreased. read more

Unlimited Biking - E-bikes - Bike Rentals Near Me - San Francisco, California

Great staff. Process was smooth and staff was very helpful. Great way to experience the city.

Very nice selection of bikes for casual rides along San Francisco Bay. The staff checked the bike and adjusted to my size for a good fit. Check out and return process was quick read more

Really poor quality bike. Halfway through my rental the gears started to catch every time I changed them. Brakes shrieked and screamed and smelled like burned rubber. I had a 24 hour rental but came back to return the bike early as I did not feel comfortable continuing to ride it and found that whoever was working had left before closing time and no one was there to take back the rental. Forced to navigate downtown traffic and hills with faulty gears and brakes now. Never again. Edit: they admitted they let their employee go home early because he just didn't think anyone else would be coming back. Now I am stranded with a non functional bike that they won't let me return nor lock up. Go elsewhere... read more

Not the friendliest encounter with the individual who checked us in. He was not at all informative or really helpful in answering questions which is disappointing when you work for a business that serves tourists. While this worker was checking in my friend and having her sign the waiver he had me scan the QR code on the wall because "it be faster for me to have you do that" which made me download an app, create an account, and by no means any faster. We opted for an all-day rental for $5 more than a 4 hr rental. The bikes worked well, helmets fit, we were given locks and told to "take a photo" of the lock combo which would be our only way to know the lock combo. I wish these bikes had a mount for a phone or even provide us with a map of the biking trails. I've noticed bikes from other rentals had these options. We had a lovely bike ride, returning the bikes were quick and easy and the workers were more pleasant towards the end of the shift. read more

I rented a bike from Unlimited Bicycles in San Francisco and unfortunately had a very disappointing experience. During my ride, the bike was stolen even though I locked it using the lock they provided. The shop did not give any guidance on safe areas to ride or park, and when I reported the theft (with a police report filed immediately), I was shocked to be charged $1,000 -- even though the bike was worth around $400 and I had purchased their insurance coverage at the time of rental. I've tried to resolve this with the business, but so far they've been unwilling to reconsider or explain why the insurance didn't apply. I understand thefts can happen, but the lack of clear communication, limited support afterward, and excessive charge left me feeling taken advantage of. If you rent here, be very cautious -- ask detailed questions about their "insurance," what it actually covers, and where it's safe to ride or lock the bike. I wish I had known all this beforehand. read more

Had a great tour with Shumit! Bikes were excellent and the tour was tailored to our interests. We will definitely use them again

We rented 4 e-bikes and had a great time. One bike went dead rather quickly, but they promptly brought us a charged bike to our location and did not count our time against us. Good service and reasonable price. read more

Amazing electric bikes! My group was for the most part at full charge with the bikes. We enjoyed our time and staff were very kind! If you would like to explore the city, these bikes are for you! read more

Unlimited Biking - Electric bikes - Bike Rentals Near Me - San Francisco, California

Quick and easy to rent for 2 hours - also was able to use a Groupon. No issues with the bikes. Employees were great and helpful.

They were awesome. Lady who helped us did an excellent job giving us directions and going over the electric bike. Would absolutely recommend them. Also, the ride across the Golden Gate Bridge is a must do. read more

My bike broke down on our tour of San Francisco... the chain and derailleur broke and fell off the bike. There were four of us in our group and we had to walk back to the rental center. We called hoping we could be picked up but there was not a van available. We were on our own. I have requested a refund of our bike rental fees but Unlimited Biking has refused. I am going to see if I can get the charge reversed through my credit card company. I definitely recommend against renting bicycles from this company. They treat their customers like dirt. read more

We had a great day thanks to Unlimited Biking! The service was friendly and thorough, we were off biking quickly and safely!

Booked three bikes online and everything was so smooth and easy when we got there. Maggie helped us set it up and Alex got our bikes, locks and helmets situated! We ended up biking all the way to the bridge when one of our bikes broke. We called and Alex was great with us. Unfortunately we did not add in the insurance, so we had to pay extra for the bike that broke but Alex drove all the way to where we were and got us a replacement bike so quick and we were able to enjoy riding the bikes for the rest of the day around San Francisco. They really made our biking experience smooth and fun. Would definitely be returning back here again! Don't forget to add insurance next time and book online!! It's actually a bit cheaper online too! read more

Unlimited Biking - Biked our way to the bridge! Super easy and fun! - Bike Rentals Near Me - San Francisco, California

Unlimited=Unsafe! Unlimited Bikes sent me out on a dangerous, malfunctioning scooter. When confronted with the issue and breach of safety, staff *physically assaulted* me, throwing me into a row of bikes and I left in an ambulance. Ride not worth the risk! Rent elsewhere! read more

Would highly recommend for anyone needing a bike rental in SF. My sister and her boyfriend came to visit me and wanted to ride around the City (hills and all) while I was at work. I brought them to Unlimited Biking and it didn't disappoint. As soon as they arrived, their bikes were ready to go. They had nothing to say but good things, their bike were clean, functional and not some old rusted tins. They enjoyed every minute of their rental. But be aware they t returned their bikes on time, if not the late penalties are very steep. read more

Unlimited Biking - Outside of the business - Bike Rentals Near Me - San Francisco, California

I had an extremely disappointing experience with Unlimited Biking in San Francisco. Despite providing our height during the advance online reservation, they didn't have the right bike sizes for us. This led to a dangerous situation during trial where my wife almost fell and got injured. While they took back the bikes, their billing department informed me they couldn't provide a full refund. Moreover, the e-bikes were poorly managed, not fully charged, lacked locks, and some didn't even have stands. Although the service associates were polite, they weren't very helpful. It's frustrating to encounter such unsupportive behavior and a refusal to issue a full refund. I would caution others to consider these issues before renting from Unlimited Biking. Previously, I have rented from Blazing Saddles a couple of times and was very happy with their better quality bikes and level of service. During one point when one of the bikes got damaged, Blazing saddles came down to our location (almost 10 miles away) and issued a replacement bikes, accommodated for the time lost, and did not charge us for any. I would highly recommend them. read more

Despite having a pretty good biking experience, my family and I were disappointed in the service at Unlimited Biking. The guy who got us our bikes was rude and unhelpful. When I asked him the route to go across the Golden Gate Bridge, he had no idea how to answer. He barely gave us any instruction and we had trouble starting our ride because the gears were not powering up correctly when we were going uphill. I would definitely recommend renting electric bikes and going over to Sausalito, but probably going with a different company. read more

My boyfriend and I had an amazing time on the golden gate bridge tour. Our tour guide Scott was super helpful and knowledgeable about the city. He was patient and always let us take lots of pictures at each scenic spot and would pull over to help us when he noticed any of us were struggling up a hill or had an issue with our bike. We had a great experience seeing and learning about the city and would definitely use Unlimited Biking again. read more

Regarding a broken bike halfway through our rental in Central Park. Unfortunately my bike broke at the north end of the park and I called for assistance, because I was falsely told I could get assistance if something went wrong with the bike. When I called I was told they couldn't help us and my husband was forced to walk the bike back via subway. The chain wasn't working either so he had to carry the bike most of the way. I am extremely disappointed as this was not how we wanted to spend our afternoon together. When we got back to the shop the employees offered absolutely no apologies. Customer service is a joke. They email you back saying they'll give you a credit. No thanks. Never again. read more

I had a great experience here! Alex helped get us on some bikes and we took them all the way over to Saucelito for some wine tastings. It was a grand adventure and we came back just after (they close at 5) and Alex was still sitting there with a smile on his face and welcomed us back. Such a good company. I'm happy I came! read more

Unlimited Biking - Taking the bikes across the bridge! - Bike Rentals Near Me - San Francisco, California

Unlimited Biking is THE spot! Victor, Duly and Alex went out of their way to meet our needs and make us know we were taken care of. We had a blast riding their electric bikes across the Golden Gate Bridge! They had very friendly, accommodating customer service and quality bikes! We will definitely be back! read more

Unlimited Biking - Golden Gate Bridge - Bike Rentals Near Me - San Francisco, California

This place was good, service was good, bike ride was fun... my only issue is that the Groupon is a bit confusing. The Groupon talks about "hybrid bikes" and has pictures of electrical bikes. When I went to turn in my voucher I was told that "hybrid" refers to a crossover between a road bike and a mountain bike... not A pedal bike and an electric bike. I'm not a big bicycle buff- so maybe I'm just not familiar- but the terminology was not clear to me and thought I would be getting a form of electric bike. The company said it's my fault for not understanding the product, so I decided to take the regular bike and still had a great time... just think the terminology needs to be clearer for those who don't bike on a regular basis. read more

LISTEN: Unlimited Biking is by far THE BEST bike rental place pricing wise as well as the condition of the bikes. My sister was visiting a week ago and we, of course, decided to rent bikes to cross the Golden Gate Bridge what everyone should do when visiting San Francisco. Before I moved to SF, I used to rent bikes from different places all the time. The to-go rental place would obviously be Blazing Saddles Bike Rental since they are dominating the market with a lot of locations across the city. However nothing has changed since 2011 and the bikes are old, expensive, heavy outdated. I found Unlimited Biking online. Their website is very updated, modern and straight forward. They only have one but the perfect location right at the Ghiradelli Square Plaza where you would start anyways when you're heading towards the Golden Gate Bridge THE PRICE OF $20 ALL DAY is by far the best! The bikes are black or bright orange, super light (how it should be in 2019), super clean and modern. These are really the best bikes you can get, trust me! Basheir one of the employees helped us out and we had a great experience. I will definitely use their service from now on whenever friends are visiting. read more

Easy online booking. Stayed at the St Francis so the location was perfect. Pedal assisted ebike made cruising around downtown and crossing the Golden Gate easy and enjoyable. Appreciated the lock and helmet too. read more

I took a month off after using Unlimited Biking quite a bit in July. I decided to return today using ClassPass. It was a good activity and I decided to try a different route by going out to Crissy Field and along Bay Street to Crissy Field closer to the Golden Gate Bridge. It was a good adventure. I trust the bikes and the equipment so that makes it better to get out than taking your bike across town and trying to fix it up for yourself in SF. I have seen San Francisco through a new lens by biking with this company off of ClassPass. It's been a fun opportunity to get around the Embarcadero and then Crissy Field. I was not getting out like this. Yay. read more

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very good location right next to Ghirardelli square easy ride to fishermans wharf, pier 39, acquatic park, chrissy field, golden gate bridge. TIP if your going to the golden gate bridge note there is one side for pedestrians the cyclists lanes are on the other side just follow other cyclist. recommend checking the citys online realtime meter pricing. this will save you money as parking 1 block away could mean the difference betwen paying $2,.50-$4 hr vs $.50 cents an hour. buy your groupon and enjoy the day! ebike pedal assist recommended. read more

Family of 3 got 3 bicycles from the north beach area to trip to whole the golden gate park. It took a few hours to get there but we all had great time of one of sunny days. Thanks to all of helpful stuff of this rental company, especially Alex was so kind and joyful at checking out and in, although we gave up biking back to the north beach. (returned at their golden gate park location) I recommend this to all of you. read more

Alex was so helpful, friendly, chill, and personable! He was the only one there and provided great advice since I'm a visitor. Ebike was the best option since there are 1-2 hills between Marina District and the Golden Gate Bridge. He held my ID until I return. It was $15/hr & going back and forth (across the bridge), I rode close to 3 hours. read more

Unlimited Biking - Ebike - Bike Rentals Near Me - San Francisco, California

Awesome customer service. Alex helped us out and spent a good amount of time fitting my wife (5 foot, small, and scared) with a bike that she felt safe in. We both ended up with hybrids. After getting the bikes we followed the recommended route for the day and had a great time. The bikes were in good shape and didn't have any issues. read more

Awful experience today.. we hired 4 bikes, including one of the larger e.bikes, unfortunately we got a flat en route to the Golden Gate Bridge and the 'customer service' provided no assistance whatsoever. If anything they made it worse by ignoring us and giving us conflicting information... they wouldn't speak to us directly (only via WhatsApp) directing us to an alternative cycle shop 37min walk away (which couldn't help anyway) and then expecting it to be pushed back to the location over a 1.5 hr walk away... This was a 40kg bike, and very difficult to push, without the SF hills! It ruined our day and cost us over $240... We cycle a lot, we aren't new to bike hire, flats are a common occurrence when cycling and it's insane that they don't have a contingency plan in place for when this happens. I dread to think how bad this could have been for someone alone, smaller, or older in the hot San Francisco sun! I can't believe a cycle hire company would operate in this way, it is irresponsible. We'd have been much better off hiring the bikes available to hire via the on street racks and that just isn't right... I would never ever hire from this place again and would recommend against doing so if you're even considering it! read more

0 stars. Damaged my SF trip and family experience. this people are a scam! charged me 2700 for a stolen ebike that has a police report and shows the person that broke the chain. the bike must have GPS and the company must have insurance..yet they just want to get your money and not solve the problem. stay away! read more

I had such a great experience renting bikes from Unlimited Biking. It was my first time riding an electric bike and it was so much fun! The store is in a great location and it only took 1.5 hours to bike from there across the Golden Gate Bridge and back. The scenery was amazing! I would totally come here again and recommend to friends. Also when we got back, we told the owner who was working there that we weren't from the area and he gave us some great restaurant recommendations. He was so nice and helpful! read more

During my recent trip to SF I wanted to rent a bike to ride across the Golden Gate Bridge. It can be a little overwhelming with how many places there are, various tours (self and guided) places to ride, etc. I did some searching like most people would and ended up booking a bike for a couple hours with Unlimited Biking. I had called my reservation in and once confirmed I left my hotel to head straight to their location. Their shop is right on Beach, easy access. Friendly staff. Got me checked in and provided a map and helpful info. The bikes were in great condition, and they offer men's, women's, kids, and e-bikes. I had a great time, it's a nice ride from their location over to the Golden Gate Bridge. I'm not exactly in the best shape or go riding my own bike at home much, so it wasn't that tough to do. It can be pretty windy as you are riding across the bridge and gets chilly. I didn't ride any further, just crossed the bridge, rested for a few min then turned around and rode back. I was done within 2 hours, having stopped to take photos here and there. read more

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We had one of our best days EVER today renting e-bikes at Unlimited Biking. Hoping to book a tour, we were told that tours are not running right now, due to covid. Alex explained the different biking options and as well described routes we could follow. We decided on the e-bikes, and he was very detailed in explaining how to use them, as well as took time to map out our routes. He even gave some GREAT recommendations, all of which we followed and were amazing. We did the trip over the Golden Gate, through Sausalito, and back on the ferry. I think this is my top pick for things to do in San Fran. The e-bike makes the hills easy peasy and this is one of the most beautiful, scenic and fun bike rides I have ever taken. I was with my 10 year old daughter and it was no problem for her to ride the steep hills, across the bridge, etc. I can't wait to bring my whole family back to do this ride again. As a note, October is a beautiful time of year to do the ride. It was cool but sunny and I couldn't have asked for a better day. Our Ferry left the doc in Sausalito at 5:15 and Alex assured us he would wait for us even though the office closed at 6. Thankfully we got back pretty close to 6. Also, I HIGHLY recommend the e-bike. It still rides like a bike but it gives you a little (or a lot) of help, especially on the hills. They are awesome bikes and now I really want to save up and buy one. Thanks Alex for your help on a GREAT day. read more

Unlimited Biking - The view from the Ferry back to Fishermans wharf - Bike Rentals Near Me - San Francisco, California

Quality bikes & great prices!! Only flaw is the employee had us waiting a long time outside (in the cold) to pick up (over 30 minutes) while he took care of 1 other customer who has many kids. read more

Unlimited Biking - Bike Rentals Near Me - San Francisco, California

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Our family rented bikes from Alex to ride over the San Francisco Bridge and they were wonderful! Made sure everyone was comfortable on their bikes before we took them. They had plenty of bikes and helmets for us to borrow. Made sure we had their direct number in case anything happened...which nothing did. We had a fabulous experience and Alex was very friendly and personable. Would definitely recommend them for anyone wanting to bike San Francisco. read more

Unlimited Biking - Bucket List! - Bike Rentals Near Me - San Francisco, California