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    Up One

    4.6 (41 reviews)
    Closed 1:00 pm - 7:00 PM
    Updated 2 months ago

    Up One Photos

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    Prizes
    Spider S.

    Returned to win the big cinnamon roll (68pts) :D spent $340 They've updated to a card system and the prices r still the same The machines r still fun and easy that when I won a bunch on a singular machine and forgot to take them out the shoot into my basket some kids took them but the staff were super friendly and helpful couldn't recover the stolen wins but they were great with rearranging the plushes to better spots and when I was short 1 point they covered for me

    Francine Y.

    Best claw machine in Flushing Queens in my family's opinion because the price is right, workers are all friendly and helpful and the dolls are cute and rotate every so often with new characters. Also the items we can exchange dolls for is a great selection. We love coming here after dimsum or hotpot with friends and family.

    Up One claw machines.
    Lucy H.

    Good claw machines! I wish there was more options for what was inside, but we won some good stuff here! Love this cute little store. If you are in the area you should check it out.

    Cute & Different Sanrio Characters in Colorful Fuzzy Costumes
    Lonnie K.

    Easy to find & located right inside Queens Crossing Mall on the same level of the food court. One block away from the 7 train by walking distance for convenience. Space wise was rather on the smaller side and could easily get packed in 5-10 mins when several families walked in. Saw flashing neon colors of pinks, yellows, and blues from the corner of my eyes, and it was nothing but rows and rows of claw machines next to each other with the most vibrant plushies and their cutest expressions inside. Staff would greet and welcome customers as soon as they have entered. They won't follow you around the store. Tokens were easily exchanged from cash in the two kiosks, while you could do token exchange at the prize counter for those who have credit card, debit card or Apple Pay. $20 for 27 tokens was actually a pretty good deal to begin with imo as $1 = 1 token. Basically, smallest hand-size plushies by the entrance would need 2-3 tokens ($2-3) per round. Medium-size needs 4 tokens ($4) for each try. Put in 5 tokens ($5) per game if you want to win the bigger ones. But for me as a person who usually isn't good at these things, I think I did pretty well as I had ended up winning several of them. My main goal was to aim towards the machines that have the smaller and medium-size stuffed animals. I realized that the bigger plushies would often drop not because the claw wasn't sturdy enough/didn't have a good grip when getting lifted in midair. But, it was mostly due to the claw itself always being bounced back (hard) against the roof/top of these machines when being lifted by the claw. Unless you're really confident and good in aiming for the bigger ones in one try, I wouldn't suggest those at all since they costed 5 tokens per game & stakes being too high if players weren't prepared in potentially losing $5 fast. Definitely important to be mindful of the cost and the difficulty level of claw machines. If the bigger plushies seemed too expensive and had required a higher skill level, it might be better to start off with smaller, more accessible options. That way, I could learn from my past mistakes and start to build up my skills/confidence before attempting for the bigger/better prizes. Loved how there was a huge prize counter filled with plushies, figurines and other prizes of all different kinds, sizes and colors. Plus, if you happened to not like any of the plushies you'd won from the claw machines, you could actually swap/trade in for any of the stuff at the prize counter based off on the # of points each plushie represented (usually 1-2 pts) at Up One. Staff were pretty amiable whenever you would ask them to rearrange the plushies in order to have a better/higher chance of getting the prize you might want. If you were lucky, maybe you could even get them to move your target plushie to a spot where it would be easier to reach in the claw machine like on top of a pile of other stuffies for example. ~ Play for the thrills, not the bills! Until next time. ~

    Kitty H.

    Located inside Queens Crossing building. It's adjacent to the food court. Staff are available to assist. Each machine requires 2-5 tokens to operate. Most popular deal is $80 for $160 tokens. Unused token can be stored in their computer under your account. You can use the stuff animals to trade for trade in points to get something else at the service desk. Overall, the stuff animals are cute. They seem to be pretty good quality. Price is higher than nearby Teso X claw machine ( 2 tokens each operation for all ). Btw, Tangram is opening a big Gotcha claw machine place in April 2024.

    Daniel F.

    Wow, another claw machine store in Flushing. People are finally catching onto the craze. There's a good number of claw machines here, ranging from 4-8 tokens a play. I bought the $50 one which makes it about 4 tokens to $2. That price point per play is very steep but I'd say most of the attempts resulted in a decent grab. Making your chances fairly high to win in 1-3 tries if you're skilled enough. The guy working there was nice to offer help on repositioning the plushes for better chances, ie: too close to the glass or out of reach. You can also trade your winnings for other options behind the counter. Prize value trades are labeled on the machines. Overall, very pleasant experience. They took down my info so that I can come back to use the remaining tokens on my account. This way I dont have to hold onto all those coins for next time.

    Claw machines with kawaii plushies!
    Camille R.

    Our first claw machine shop in NYC and we had a blast. Spent $20 for 27 tokens (opening special and the cheapest price offering) to test how the machines work. Happy to report these machines are not too difficult to work with if you know how they work. All my failed attempts during my younger years, the training, has finally paid off LOL. It's fun anticipating that first grab and then exciting when you actually get it! My squeals rival my kids jump for joy with every new catch. I didn't spend that much for tokens so it was a short playtime but definitely worth it. We pooled 7 trade-in points with our catch and got an extra point for signing up in their rewards website. We kept one plushie that my kid won in our first try and traded the rest for a badass Tanjiro Kamado action figure (value is much more than what we paid for in this visit!). My kids and I are already planning our next visit!

    Owner

    Amazing claw machine place such a nice owner best claw machine place in the city!!!!!!!!!!

    Exterior store view
    Jessica Z.

    They opened just about a month ago. A friend told me about it, so I decided to drop by. I looked around and was reminded of Anime Claw right away and thought they were smaller than the new Teso X that just opened as well. The first staff I met was Jasmin, who comforted my bad luck with these claw machines with a free try; Even though I failed like I expected... She was kind and patient enough to explain and show me things that the other two stores never did in any of my visits. She was very very friendly and welcoming. So out of these 3 similar stores, I wanted to know what and how else they were different. I spoke with the other staff at the counter and met Karen. To my surprise, she is the store manager and she designed the logos in the store and on the machines (she was a graphic designer). Here's what I learned from my short Q&A: You can't exchange different plushies from different machines caught at the same token value. But if you catch a plushie from the same machine and want a different color, the staff will change it for you. If you don't finish using your purchased tokens, there are no refunds. They would prefer you not taking the tokens home with you; since it's limited stock in the store. They can open an account in their system and deposit it for future use. They don't use a card like anime claw. They also offer a points accumulation system that you can exchange for exceptionally fantastic prizes!!! If you catch stuff you don't want to keep, they can add up, like in an arcade with tickets, and be exchanged for other prizes. And these prizes are coach bags, Demon Slayer figures that cost over a hundred dollars, besides Funko pops and other larger stuffed animals. Please remember you must turn in the stuffed animals the same day you catch them and it can be accumulated to be used at a later date. FYI: So for credit card users, there's a $20 minimum. Karen heard about my bad luck with my these machines and was determined to change that. She gave me a handful of tokens and Jasmine provided one on one lessons on more than 5 machines... And I finally got one !! I won a super cute panda !! And I love it !! Thank you so much Karen and Jasmin !!! I will definitely be back to try my luck again. :) You guys made my day !

    Cecilia T.

    This arcade was better than I expected~ the claw machines aren't rigged nor based on payouts. Came here because my daughter said they have Labubu stuff that you can "trade-in" for. Each plushie that you win from the crane machines equals 2 trade-in points (the Labubu blind boxes & stuff are between 20-39 points). We opted for the best package deal for $200 (cash), which includes 460 tokens (.43c per token)- still very expensive. Also received a free keychain plushie that's equivalent to 4 points. The staff were extremely helpful & friendly~ iykyk :) Imo, their point system is pretty reasonable, compared to the other arcades I've been to in Flushing and there are so many prizes you can exchange for- they literally have everything. My daughter had a really good time here and was super happy about her Labubus, we even have points & tokens leftover to use for next time. Definitely check them out!

    Have a good time here while we have a basket of plushies that can trade smth u really like...
    Kay C.

    Have a good time here with a basket of plushies ..u can trade smth u really like from there

    Claw Machines
    Mei C.

    Thanks to one of the staff whom gave me some pointers on clawing the plushies a bit easier. This claw machine arcade is fairly small, but has lots of varieties of cute plushie toys and claw machines to select from. I've read some Yelp reviews and found this place has a better chance of clawing some prizes (or so I thought). There isn't much of a trade-off regarding the tokens- so it's play as you go. Overall, it was a fun thrill, and scored about four plushie toys; not bad for $20 bucks

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    3 months ago

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    7 months ago

    It was an amazing experience ,awesome staff, they were always super helpful repositioning the plushies

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    3 years ago

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    2 years ago

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    5 months ago

    Best claw machine place in the city! So very fun and amazing kind owners David and Kevin!

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    2 years ago

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    9 months ago

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    9 months ago

    The best! The prizes you can trade for are all so fun! These prizes are also very reasonably priced .

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    9 months ago

    AMAZING ADDICTED! thank you for making this experience so fun! Kevin was so nice owner/manager.

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    9 months ago

    Amazing place and my kids love this place. You always catch something from the machine!!! Staff and owner are super friendly!

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    9 months ago

    very stylish and really cute machines. Prices are reasonable and I love the decorations.

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    2 years ago

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    2 years ago

    Extremely nice and helpful staff! Very clean and nice variety. Would def go back and recommend others to go as well!

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    2 years ago

    My boyfriend and I love coming here. It's a fun date activity and the plushies are adorable.

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    3 years ago

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    Page 1 of 2

    Ask the Community - Up One

    Review Highlights - Up One

    The claw machines have such variety of stuffed animals that you can win that you can even trade up for better prizes.

    Mentioned in 20 reviews

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    Gatcha - Some of the prizes you can win

    Gatcha

    3.6(91 reviews)
    0.2 miDowntown Flushing, Flushing

    This arcade is called "Gatcha," but contrary to the name, the arcade doesn't have any traditional…read moregatcha machines. The arcade has two sides: claw machines and games. I came for the games, and spent around $40 here for about 150 credits not expecting anything. Little did I know I would have a blast with the shooting game as well as the claw machines. Came out with four plushies! The staff was super friendly and seemed happy for us when we won. Will definitely return in the future!

    Located on the second floor of Tangram Mall, Gotcha is both traditional arcade, claw machine arcade…read moreand store that sells collectibles, plushies and blind boxes. Walking by the store on a holiday weekday, they were open at 11am and already a fair number of people walking around inside though most games were available. For video gaming they have racing, fighting, shooting, dancing games and other rhythmic music-related ones like drumming, guitar and tapping/sliding games. There is also a photo booth, a couple individual karaoke booth "games", air hockey and basketball hoops shooting games. They're known for having a wide selection of prizes though depending on the player and the machine it may or may not be worth your time--it's a for-profit business so expect the ticket winning system to net out economically in favor of the arcade. You're really paying for the experience, and prizes are a bonus. That being said when I walked around the claw machine area I saw some plushies being won, some by very young children, unsure of how many tries it took. Plenty of staff were around, not hard to get their attention to ask a question. There's a pretty large wall of prizes (compared to some other arcades) along the back wall to the right as you enter the store from the mall side, with some ginormous plushies, manga figurines, Pokémon cards, etc as your potential winnings. Really random but I noticed they also sell adhesive nail sets in various designs at the same counter. Gift cards are available. Write a review to earn 10 credits and there's a one review redemption per week limit. Open daily 11am-12midnight.

    Photos
    Gatcha - Basketball

    Basketball

    Gatcha
    Gatcha - Plushies claw machines; great place for a photoshoot btw lol (07/2024)

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    Plushies claw machines; great place for a photoshoot btw lol (07/2024)

    Royal Magic Castle

    Royal Magic Castle

    4.0(11 reviews)
    0.2 miDowntown Flushing, Flushing

    I'm always in search of newer and better indoor playground. Royal Magic Castle has got to rank in…read morethe current top 2 or 3. Huge modern play area, sand room, laser tag and arcade room including claw machines. The admission price is a bit pricey compared to others, open play costs $42.99 + tax for kids 3 feet and taller and 1 adult. Additional adults cost $18.99 each. It does include unlimited time as others are usually 2 hours max and it includes laser tag. Place is very large, has drinks and a small gift shop (toys, gifts etc). Place is modern and clean for now... until the next new indoor playground ground opens up.

    Extremely disappointing experience for my child's birthday party…read more I rarely write reviews, but I feel it's important to share this experience so other families know what to expect. We booked our child's birthday party here and it turned out to be one of the most frustrating experiences we've had. From the start, communication and customer service were poor. When we booked, we were told that to receive their 20% discount, the deposit had to be paid by cash or Zelle -- no credit cards accepted. We ended up sending a $300 deposit via Zelle. On the day of the party, we were unexpectedly told to pay the entire $944 up front, even though we had already paid a deposit. The staff said they would "refund" the deposit afterward, which was never clearly explained before. This caused unnecessary stress during setup since we had to gather additional cash right before guests arrived. During the event, there were several issues: We weren't asked to sign waivers until after the kids started playing, which interrupted the start of the party. The laser tag (included in our booking) wasn't ready -- the staff said the equipment was still charging. The staff's attitude was dismissive and unhelpful throughout. After the party ended, we stayed about 30 minutes to clean up the room -- something most places understand is part of the process. The next day, when we asked for our $300 deposit refund, we were told it was being withheld because we "stayed 50 minutes longer." That's unreasonable. We were cleaning up, not extending the party, and the children had mostly left. To make things worse, when we tried to discuss this issue, the staff was rude and unprofessional. The facility itself wasn't well maintained -- we even found garbage in the ball pit. Between the lack of communication, poor management, and the unfair way they handled the deposit, I cannot recommend this business to anyone. There are so many better options that actually value their customers. Spend your money elsewhere -- you'll get better service and less stress.

    Photos
    Royal Magic Castle
    Royal Magic Castle
    Royal Magic Castle

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    Plucky Station - Wins from the machines!

    Plucky Station

    4.3(9 reviews)
    3.0 miElmhurst

    I recently stopped by Plucky Station and noticed it's fairly small space, but it actually works…read morewell for the kind of place it is. The place has a lot of claw machines, and each section seems to have different items inside. Most of the prizes are stuffed animals, which makes it feel a bit like a classic arcade prize area. It would be a fun spot for small events or birthdays if you're into that.

    This review is not based on spending time paying and playing at Plucky Station. It is a review…read moreabout the store and how I found out about this place. I noticed a spin the wheel outside this establishment. The staff said spin wheel and win a prize. Saw mom with two kids spinning the wheel. Everyone got a prize. Hello, I'll spin the wheel too. Inquired what are the prizes one can win. From a stuffed animal, bag, lollipop, token, etc... Funny thing is I walked by this place and had no idea that Plucky Station has been open for 7 months. Who is Plucky? What station? Walked in to get prize after spinning the wheel outside- It's all claw machines where you put in tokens and claw stuffed animals and other toys. Where to get tokens? As you walk down the ramp and on right hand side is a token machine exchange your dollars to tokens. What did we win as we each spin the wheel. A stuffed dog key chain and a bag- where you can put all the toys you won from playing at the claw machines. The stuffed animals were all adorable and cute. They lined up all the stuff animals as you walk back up the ramp to head out of the store. I think that's where I saw Plucky- Very cute. Good marketing on part of Plucky Station to draw more customers into the store as well as to learn more about Plucky Station and their services.

    Photos
    Plucky Station - Needoh

    Needoh

    Plucky Station - Squirtle, Togepi, and Eevee

    Squirtle, Togepi, and Eevee

    Plucky Station

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    Horae Play - Horae Play Token design.

    Horae Play

    4.3(4 reviews)
    0.1 miDowntown Flushing, Flushing

    Cute little claw machine place inside the New World Mall. It was a little hard to find, but it was…read moreworth it. I wish there were more claw machines but this place had a nice selection. Also the tokens are sweet too!

    Inside a small area behind the escalators of New World Mall on the 2nd Floor. Has several regular…read moreand mini sized claw machines next to each other. Not exactly my favorite place to test out my luck and skills because I feel like the mechanical claws are technically much more looser compared to Partea, Up One & Teso X added up altogether. Selection wise is only decently okay depending on what you like. And like I've mentioned, space is more on the cramped side. Luckily, I'm still able to get 3 mini plushies....despite some difficulty. $1 = 1 token + you need to put in 2 tokens ($2) per turn for mini claw machines while 3 tokens ($3) for regular sized claw machines. Only downside: Sorry, buddy! You're all on your own. No staff physically working at the spot so you won't be able to ask anyone to reposition/rearrange the plushies for a higher chance of winning. Probably won't ever go back again. It's too difficult to claw anything imo if plushies can't be rearranged when they get pushed to the side or towards the corners as the claw can't reach certain areas inside the claw machines. Nonetheless, best of luck to anyone who plans to stop by!

    Photos
    Horae Play - Horae Play store.

    Horae Play store.

    Horae Play - Claw Machine

    Claw Machine

    Horae Play - Claw Machines

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    Claw Machines

    Up One - arcades - Updated May 2026

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