Expensive, prizes are underwhelming, had to buy a card and charge a minimum of $20. Place is clean and well organized though. read more

Up One - Arcades Near Me - Flushing, New York

This place was absolutely amazing! The people that work there are so sweet and helpful when we needed to get an item that was easier to grab. The claw machines have such variety of stuffed animals that you can win that you can even trade up for better prizes. The machines are awesome and very simple to use and overall it was such an amazing experience. I would highly recommend coming here, especially if you love, claw machine, machines, or if you love anime as a lot of of the items they offer are based on different kinds of anime, including Naruto and Pokémon. 10 out of 10 will come again. read more

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Up One is so fun. It's clean and the options are plentiful. My favorite part of our experience here was the service! The woman at the counter was helpful in explaining how everything works. Then there was an employee that was so attentive. He told me husband that if there were any toys my daughters really wanted, he would arrange the pile so it was easier to catch with the claw. He saw that my daughter was getting frustrated and walked over to help. He gave some good pointers and she won! It seemed like he really wanted everyone to have a good time. We will definitely be back. read more

Up One - Arcades Near Me - Flushing, New York

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Returned to win the big cinnamon roll (68pts) :D spent $340 They've updated to a card system and the prices r still the same The machines r still fun and easy that when I won a bunch on a singular machine and forgot to take them out the shoot into my basket some kids took them but the staff were super friendly and helpful couldn't recover the stolen wins but they were great with rearranging the plushes to better spots and when I was short 1 point they covered for me read more

Up One - Prizes - Arcades Near Me - Flushing, New York

Best claw machine in Flushing Queens in my family's opinion because the price is right, workers are all friendly and helpful and the dolls are cute and rotate every so often with new characters. Also the items we can exchange dolls for is a great selection. We love coming here after dimsum or hotpot with friends and family. read more

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Good claw machines! I wish there was more options for what was inside, but we won some good stuff here! Love this cute little store. If you are in the area you should check it out. read more

Up One - Up One claw machines. - Arcades Near Me - Flushing, New York

Easy to find & located right inside Queens Crossing Mall on the same level of the food court. One block away from the 7 train by walking distance for convenience. Space wise was rather on the smaller side and could easily get packed in 5-10 mins when several families walked in. Saw flashing neon colors of pinks, yellows, and blues from the corner of my eyes, and it was nothing but rows and rows of claw machines next to each other with the most vibrant plushies and their cutest expressions inside. Staff would greet and welcome customers as soon as they have entered. They won't follow you around the store. Tokens were easily exchanged from cash in the two kiosks, while you could do token exchange at the prize counter for those who have credit card, debit card or Apple Pay. $20 for 27 tokens was actually a pretty good deal to begin with imo as $1 = 1 token. Basically, smallest hand-size plushies by the entrance would need 2-3 tokens ($2-3) per round. Medium-size needs 4 tokens ($4) for each try. Put in 5 tokens ($5) per game if you want to win the bigger ones. But for me as a person who usually isn't good at these things, I think I did pretty well as I had ended up winning several of them. My main goal was to aim towards the machines that have the smaller and medium-size stuffed animals. I realized that the bigger plushies would often drop not because the claw wasn't sturdy enough/didn't have a good grip when getting lifted in midair. But, it was mostly due to the claw itself always being bounced back (hard) against the roof/top of these machines when being lifted by the claw. Unless you're really confident and good in aiming for the bigger ones in one try, I wouldn't suggest those at all since they costed 5 tokens per game & stakes being too high if players weren't prepared in potentially losing $5 fast. Definitely important to be mindful of the cost and the difficulty level of claw machines. If the bigger plushies seemed too expensive and had required a higher skill level, it might be better to start off with smaller, more accessible options. That way, I could learn from my past mistakes and start to build up my skills/confidence before attempting for the bigger/better prizes. Loved how there was a huge prize counter filled with plushies, figurines and other prizes of all different kinds, sizes and colors. Plus, if you happened to not like any of the plushies you'd won from the claw machines, you could actually swap/trade in for any of the stuff at the prize counter based off on the # of points each plushie represented (usually 1-2 pts) at Up One. Staff were pretty amiable whenever you would ask them to rearrange the plushies in order to have a better/higher chance of getting the prize you might want. If you were lucky, maybe you could even get them to move your target plushie to a spot where it would be easier to reach in the claw machine like on top of a pile of other stuffies for example. ~ Play for the thrills, not the bills! Until next time. ~ read more

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Located inside Queens Crossing building. It's adjacent to the food court. Staff are available to assist. Each machine requires 2-5 tokens to operate. Most popular deal is $80 for $160 tokens. Unused token can be stored in their computer under your account. You can use the stuff animals to trade for trade in points to get something else at the service desk. Overall, the stuff animals are cute. They seem to be pretty good quality. Price is higher than nearby Teso X claw machine ( 2 tokens each operation for all ). Btw, Tangram is opening a big Gotcha claw machine place in April 2024. read more

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I took the kids out to an arcade and came across these "clawcades" while doing some research. We'd never been to a place dedicated just to claw machines, so we decided to give it a shot--and wow, I'm so glad we did. We ended up at Up One after reading reviews that said the staff actually help set up the plushies to give kids a better shot at winning. If that's true, I thought, it's definitely worth checking out, and it was. From the moment we walked in, it was good vibes all around. There's a parking lot right across the street and a food court next door, so it's super convenient. The arcade itself is clean, colorful, and packed with fun lighting and tons of claw machines filled with adorable plushies. The staff were awesome, super friendly and constantly helping the kids position the plushies for a better chance at winning. I even chatted with the manager who said, "It's more fun if you win," and honestly, that's the perfect business model. Normally I hate claw machines because it feels impossible to win, but here? I found myself happily blowing past my original budget and not even mad about it. Sure, I spent $150 but both kids walked away with 29 plushies total and we all had so much fun. I definitely want to check out other clawcades now, but unless they offer the same kind of amazing customer service, I can already tell we'll be coming back to Up One again and again. read more

Wow!! Forget Gatcha, Round 1 or any other claw arcades! First time visiting here and it was an awesome experience for my family including my two kids, 11 and 12. We came after dim sum on a Sunday at around noon and it wasn't too crowded. Place was bright and clean. Usually, my kids don't win anything and it's sad to see them getting ripped off, shot after shot but here, they were able to win a few plushies! Dolls are really cute, soft and of good quality as well. Prices were absolutely reasonable. Best thing about the place is, if you don't like the plushie, you can trade it in for something you do like. Managers David and Arnold were super nice and accomodating, always willing to reposition something if my kids wanted it. Usually, you're ignored and never see anyone but they were friendly and customer service here was top notch. My kids had an incredible time and we will definitely return. Kids were thrilled and really happy by the time we left. Never to any other clawcades again! read more

Wow, another claw machine store in Flushing. People are finally catching onto the craze. There's a good number of claw machines here, ranging from 4-8 tokens a play. I bought the $50 one which makes it about 4 tokens to $2. That price point per play is very steep but I'd say most of the attempts resulted in a decent grab. Making your chances fairly high to win in 1-3 tries if you're skilled enough. The guy working there was nice to offer help on repositioning the plushes for better chances, ie: too close to the glass or out of reach. You can also trade your winnings for other options behind the counter. Prize value trades are labeled on the machines. Overall, very pleasant experience. They took down my info so that I can come back to use the remaining tokens on my account. This way I dont have to hold onto all those coins for next time. read more

Up One - Arcades Near Me - Flushing, New York

Our first claw machine shop in NYC and we had a blast. Spent $20 for 27 tokens (opening special and the cheapest price offering) to test how the machines work. Happy to report these machines are not too difficult to work with if you know how they work. All my failed attempts during my younger years, the training, has finally paid off LOL. It's fun anticipating that first grab and then exciting when you actually get it! My squeals rival my kids jump for joy with every new catch. I didn't spend that much for tokens so it was a short playtime but definitely worth it. We pooled 7 trade-in points with our catch and got an extra point for signing up in their rewards website. We kept one plushie that my kid won in our first try and traded the rest for a badass Tanjiro Kamado action figure (value is much more than what we paid for in this visit!). My kids and I are already planning our next visit! read more

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They opened just about a month ago. A friend told me about it, so I decided to drop by. I looked around and was reminded of Anime Claw right away and thought they were smaller than the new Teso X that just opened as well. The first staff I met was Jasmin, who comforted my bad luck with these claw machines with a free try; Even though I failed like I expected... She was kind and patient enough to explain and show me things that the other two stores never did in any of my visits. She was very very friendly and welcoming. So out of these 3 similar stores, I wanted to know what and how else they were different. I spoke with the other staff at the counter and met Karen. To my surprise, she is the store manager and she designed the logos in the store and on the machines (she was a graphic designer). Here's what I learned from my short Q&A: You can't exchange different plushies from different machines caught at the same token value. But if you catch a plushie from the same machine and want a different color, the staff will change it for you. If you don't finish using your purchased tokens, there are no refunds. They would prefer you not taking the tokens home with you; since it's limited stock in the store. They can open an account in their system and deposit it for future use. They don't use a card like anime claw. They also offer a points accumulation system that you can exchange for exceptionally fantastic prizes!!! If you catch stuff you don't want to keep, they can add up, like in an arcade with tickets, and be exchanged for other prizes. And these prizes are coach bags, Demon Slayer figures that cost over a hundred dollars, besides Funko pops and other larger stuffed animals. Please remember you must turn in the stuffed animals the same day you catch them and it can be accumulated to be used at a later date. FYI: So for credit card users, there's a $20 minimum. Karen heard about my bad luck with my these machines and was determined to change that. She gave me a handful of tokens and Jasmine provided one on one lessons on more than 5 machines... And I finally got one !! I won a super cute panda !! And I love it !! Thank you so much Karen and Jasmin !!! I will definitely be back to try my luck again. :) You guys made my day ! read more

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Amazing claw machine place such a nice owner best claw machine place in the city!!!!!!!!!! read more

Up One - Owner - Arcades Near Me - Flushing, New York

It was an amazing experience ,awesome staff, they were always super helpful repositioning the plushies

This arcade was better than I expected~ the claw machines aren't rigged nor based on payouts. Came here because my daughter said they have Labubu stuff that you can "trade-in" for. Each plushie that you win from the crane machines equals 2 trade-in points (the Labubu blind boxes & stuff are between 20-39 points). We opted for the best package deal for $200 (cash), which includes 460 tokens (.43c per token)- still very expensive. Also received a free keychain plushie that's equivalent to 4 points. The staff were extremely helpful & friendly~ iykyk :) Imo, their point system is pretty reasonable, compared to the other arcades I've been to in Flushing and there are so many prizes you can exchange for- they literally have everything. My daughter had a really good time here and was super happy about her Labubus, we even have points & tokens leftover to use for next time. Definitely check them out! read more

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My 3 kids, hubby & I love claw machines. This place is great because not only are the claws fair, the customer service is excellent. They really want you to have a wonderful experience and will reposition to help you if you want :) We live too far in MA, otherwise we'd probably be here more often (good and bad i guess, lol ). Highly recommended if you enjoy claw machines but not being frustrated! read more

Thanks to one of the staff whom gave me some pointers on clawing the plushies a bit easier. This claw machine arcade is fairly small, but has lots of varieties of cute plushie toys and claw machines to select from. I've read some Yelp reviews and found this place has a better chance of clawing some prizes (or so I thought). There isn't much of a trade-off regarding the tokens- so it's play as you go. Overall, it was a fun thrill, and scored about four plushie toys; not bad for $20 bucks read more

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Have a good time here with a basket of plushies ..u can trade smth u really like from there read more

Up One - Have a good time here while we have a basket of plushies that can trade smth u really like... - Arcades Near Me - Flushing, New York

Best claw machine place in the city! So very fun and amazing kind owners David and Kevin!

Amazing time here!! The claw machines are so much fun here and they are relatively easy to play. Compared to most claw machines eat like amusement parks or Dave & Buster these are fair game. Definitely worth the money and you won't go empty handed. Note: the staff are super friendly and accommodating. My daughter had a great time read more

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Love coming here with my nieces. Unlike other claw places the chances of winning here is much higher. They also go above and beyond to ensure that everyone is having a good time and the kids leave here with many prizes. read more

The best! The prizes you can trade for are all so fun! These prizes are also very reasonably priced .

AMAZING ADDICTED! thank you for making this experience so fun! Kevin was so nice owner/manager.

Amazing place and my kids love this place. You always catch something from the machine!!! Staff and owner are super friendly!

We went to many claw machine places on the same day, and Up One was definitely a highlight. It was very busy, and for good reason. The claw machines are very doable, and they will rearrange plushies for you if you ask. The machines and store are very clean, and they provide baskets for you to hold your winnings. We were able to get 4 plushies here. While I preferred the plushie options at some other locations, this store definitely wins in terms of cleanliness and ease of winning. read more

very stylish and really cute machines. Prices are reasonable and I love the decorations.

This place is such a scam, $5-6 for one claw machine is crazy and when you grab the toys it drops it, there's no way to even win to be honest. I came here with a friend and we were grabbing the toys but it would automatically let go of the toys once we grabbed them, which is dumb. no other gacha spots does this. read more

Came here on a Friday night and had so much fun! They've really strategized the game so you can trade in your items for bigger items. In addition, if you want to save your points, you can make an account, come back, and accumulate more points to get the item you want. The workers were really kind and the machines were pretty fair and very fun! read more

Up One - Arcades Near Me - Flushing, New York

Amazing experience!!!!!! The location of this place was super easy to find, also very well decorated, super kawaii! Staff were extremely friendly and would answer all the questions you may have. I am not good at these claw machines yet I got 4 plushies today, how cool is that??? Would definitely come back again and spread the words! read more

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I totally recommend this place when you are in the area! Very kid friendly with lots of claw machines. Super friendly staff as well! Thanks!! read more

Very friendly staff and clean environment with good variety of machines. Wife and sister-in-law are fans of claw machines so had to give this spot a spin. read more

Best experience with an arcade in NYC. Claw machines have a pity system where if you lose 2-3, the claw will become super easy to grab. Also if you grab a toy you don't like, you can exchange it for something better at counter. Love the novelty and authentic toys here. read more

Extremely nice and helpful staff! Very clean and nice variety. Would def go back and recommend others to go as well!

I tried this super cute claw machine place with my friend.The tokens cost $20 per person, but it was so worth it. I was initially skeptical because most claw machine places I've been to were rigged and a waste of time. I was surprised that I was able to get 5 consecutive wins, and my friend got 3. The employees were so friendly. They won't hesitate to assist if you need help. Another great thing is you can trade what you win for a different prize at the counter. Why settle for anything less when you can have this much fun and actually win prizes? I would highly recommend this arcade for a fun, fabulous, and unforgettable experience! read more

Went to a few claw machine places and this was our favorite! Many more machines than some of the other places, and the staff was so friendly! Explained everything to us and even swapped some things for us! read more

Up One - Arcades Near Me - Flushing, New York

GOATED WORKER!! The nicest worker in all of the universe. Made sure we walked away with the prize we wanted and not disappointed or empty-handed :)) read more

Super kawaii and cute. Some games are easy to win, some are rigged and hit the top too hard when the claw retracts, knocking the prizes out of the claw every time. Good place to kill a few min, but you won't win as much as if it were fair play. read more

My boyfriend and I love coming here. It's a fun date activity and the plushies are adorable.

referring to the other review written here, it's true that when the claw picks up the dolls, the claw opens and then drops the doll back to the floor. when my sister and i went, we even had other people watching when the claw grabbed the doll entirely and as soon as it came back up, the claw opened and dropped the doll. tokens are $1 per token and each machine is about 3-6 tokens.. so that's $3-$6 per try. the workers are extremely nice and customer service is 10/10.. but the concept feels like a scam so play at your own discretion read more