I am so thankful, I just pulled up to this AutoZone after my seat belt in the back seat had been…read moretwisted around so it was not useable. Joel came immediately and helped me out and was able to take care of it in minutes!! Thank you!!

Alan at the service desk was so very helpful, patient and kind. I was appreciated his friendly…read moreattitude and his assistance in helping me pick out the right product and his assistance in replacing my wipers .

Had a broken headlight and was able to receive such great customer support! Anthony was so helpful…read moreand truly made everything easy !! Will return for other car needs!!

This AutoZone location is located in a busy palaza and it's close to Cal State Northridge. I went…read morelooking for an item. Unfortunately, like many other locations, they told me it was out of stock. Store was well organized and they had most of the items in stock. The young gentleman who helped me was nice and friendly. My only complaint is that AutoZone should do a better job with their stocking. Most of the items are shown sold in stores online and show inventory, but when going to store they are out. Parking was easy and I was able to find a parking spot with no issues.

This is an HONEST auto place. I'm a customer for life. I found this place years ago when I needed…read moreto change a light bulb in my headlight. All three places I went to said it'd be $500+ because they need to remove my front bumper to replace a lightbulb. Larry changed my bulb for $30. He told me "Lexus wouldn't make a car requiring you to remove a bumper for a light bulb." I've trusted him ever since. I do all my oil changes here. And I just had another GREAT experience today with Natalie, Raquel and Rubio. My car started making weird noises last week, so my dad replaced my serpentine belt. But it was still making some weird sounds the day I got it back so I took it to Firestone. Natalie kept my car to try recreating the sound. She couldn't. She told me the sound I heard was my new belt just adjusting itself, and didn't charge me anything. This is why I trust them. They don't make stuff up. They're not money driven. They care about creating lasting relationships with clients. Natalie -- I adore you! I'm so happy I found you.

Firestone helped us in a time of need when other locations were closed on Sunday! Noted for future…read morewe will be going to Firestone instead because of the fact that they are open on Sundays. Their service was fast and they changed our tire in a timely manner. The customer service was excellent, we had a pleasant experience at Firestone. Would highly recommend and will be back!!

I brought my son's car in to get the rear wiper replaced since it was missing, and I had a great…read moreexperience. Jimmy was super knowledgeable, friendly, and went above and beyond--he even helped install the wiper and filled up the windshield washer fluid for me. The service was quick and efficient, and I really appreciate his help. Very happy with the service!

Normally the experience here has always been decent and great. The woman training was saying that I…read morecould be lying. The correct way would be "check the date" don't go by what the customer says if you're going to be training in front of a customer. But insinuating that a customer is a liar that's just crazy. You have two dates and I understand you're gonna cross reference and cross check and you don't have to go by what the customer says, but don't call the customer the liar just like that on a beautiful Saturday morning.

I was greeted right away as I entered,if you need any help or assistance,let us know…read more This store was very maintained and very clean. Most of all organized. Woohoo. Great Job. I would have to say that the prices are about average,compared to other auto part stores. The cleaning supplies for our automobile's, waxes,compounds and tire dressing you'll would probably get at a Walmart Supper Store for less. The staff was very knowledgeable in helping me with my rear light for my F-150. If you go to the Dealer they will charge you a arm and a leg.Thank you.

I stopped by this auto parts store today because I was in the plaza and visited the store next door…read morealready. I wanted to look at this parts store car detailing supplies. The good thing is that they have them on the first aisle right when you walked inside. They carry a decent amount of brands but I notice the price was on the high side. I didn't see any product that caught my attention so I look at other stuff in the store. The store was busy and had a lot of people in line. Finding parking in the plaza this store is in was also tough. I was lucky to find a spot but it gets filled up quickly.

The current Manager Rosa with the blonde fried curls is a problem and has got to go!…read more I went to head into this auto-zone location today to get a replacement lightbulb. When I went to start my car today, my car wouldn't turn on at all and the car was completely dead. Since I recently bought my battery from this location I decided to hit two birds with one stone and get the new bulb and my battery checked out at the same time. I asked Rosa to assist me in finding out which bulb I needed, and after she looked up my Make and Model she refused to tell me the bulb number I needed. At first I thought she just didn't hear me ask the question so I repeated "can you please tell me which bulb I need". She insisted getting it for me and would not answer my question. At this point I asked more firmly and she continued to ignore me. She then picked out whichever light bulb SHE decided I was going to purchase. That's not how this works, there are many brands and different prices and it's not your job to decide which one I'm buying. Also I only needed one bulb and she handed me a two pack. I then said "thank you ma'am I'll take it from here" since I no longer wanted to deal with her. She decided to stay in the same aisle as me to pretend to "adjust" the merchandise. She really was just watching me to make sure I'm not stealing and this is the oldest trick in the lost prevention book. Absolutely not. I will not tolerate this level of disrespect in 2025. I addressed her directly regarding this and she decided to play stupid and act like she really was just adjusting the merchandise. No. I even asked her why she wouldn't tell me the number of the part I needed at that point she decided to just talk over me. Obviously, this turned into a yelling match because who do you think you are being this disrespectful to a customer who is trying to spend money at your location. Obviously none of the other employees intervened and I did apologize to one of them outside for causing a disturbance but you will not ever treat me like a thief just because of your own prejudice and ignorance. Another customer came outside, let me know he heard everything and told me he also has been treated poorly by Rosa. He gave me his name and number so we can communicate further regarding this situation. I'm very glad I had a witness who can now vouch for her rudeness. Upon checking this Yelp page this seems to be consistent behavior from this manager, and the regional/general manager of this store has yet to address it. This woman is a liability for AutoZone and they need to reconsider what they value more, returning customers or a disgruntled employee who discriminates against her customers.

went in for a light for my middle break light. very cheap and it was super fast and easily…read moreinstalled for free by moises!! thankful because i'm just a girl, and didnt know how i was going to install it myself. thank you man!!!

The guys at Off-Road Unlimited did a great job making room for my new 34" tires. After getting my…read moreshocks rebuilt, modifying the front wheel well and a body mount chop Im ready to it the trails. Thanks Maurice

Somewhat new to the area. Needed a shop to swap out the rear coils on my Ram2500 to an air system…read morewith compressor, tank, etc. Reached out to Off Road Unlimited. Spoke to Dan about what I wanted. I got pricing and information to make my decision. Felt comfortable and confident in them doing the work. (I do research quite a bit before I decide to take my truck somewhere.) We agreed on a date for installation and I met Maurice on installation day who was also very informative and helpful. Installation came out great and I couldn't be happier. The ride quality is much better and I can stay level with a load. Will be visiting them again for more upgrades...

No hours posted and they apparently don't even open at 6 am or earlier. But they used to. No notice…read morewas posted about changing hours. Horrible management.

I had to come to this gas station to fill up gas in my wife car. We got stuck on the 118 freeway…read morefor 2 hours due to police activity and she was almost near empty. I usually fill up at Costco but this was an emergency so it was whatever was near. When we pulled up at 11pm, they were basically empty. The first pump station we pulled up to said to pay inside so we went to the next one. That one didn't say to pay inside so we were happy with this one. They have a plastic screen over the credit card area, maybe to protect it from credit card skimmer. I only put in a little amount to get my wife car gas tank to half way. I saw that there bathroom is outside, not sure how safe that is.

I wish there was soap with the whiper to clean the windows. Also the wiper leaves streaks on the…read morewindow. The floor of the gas station appeared to have no trash on it. The pump had a plastic cover over the credit card display which kept it clean. The gas prices are what you expect in December of 2023 in California.

Nearly TEN YEARS and they still are 10-STARS. Had a flat, pulled into another shop down the street…read morebecause the tire was going flat and they lied to me and tried to sell me new tires. Little did they know I also needed an oil change, some other services, and probably would have just done it there out of convenience. But I asked them to fill the tire up and I limped my way up to Granada Hills Tire and Auto Center who were able to successfully repair the flat and also take care of all the other service I needed. THANK YOU TO THE BEST IN THE GAME!

Be prepared to pay a $45 charge if you use a credit card to pay for your tires. I'm telling you…read morethis because they won't.