1. Upkeep Home Services

1. Upkeep Home Services

0

Tenino, WA

Upkeep Home Services

5.0 (1 review)
Closed 9:00 am - 10:00 pm
Updated a few days ago

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Response time

1 day

Response rate

100%

Services - Upkeep Home Services

Deep cleaning

Maid services

Move-in or move-out cleaning

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Premium Landscape Services

Premium Landscape Services

4.7
(39 reviews)

We've been updating our house and had asked for a quote a long time ago. I remember how polite and…read moregenuine Samuel was, so I emailed again to do the work after we made some other fixes to the home. He came back out, discussed the work, and was patient with me as I sent many emails revising the work. They just came out and did the work this week and they did an amazing job! Our yard looks better than when we bought the house. I will definitely keep them in mind when we make more updates to our yard!

In all fairness, I waited a while to see how things would settle, but my opinion hasn't changed:…read morethis is a horrible company that did more damage than good. They were supposed to trim a laurel hedge, but decided to only trim it as far up as they could reach without bothering to do the upper couple of feet. It is a horrible mess. They were supposed to re-gravel the driveway, but, brought such a fine-grade gravel that it was more dust than stones. I spoke about that and Sam Hill, the owner, said "It'll be fine once it rains." NO it's not. Most of the "gravel" blew away. It's a lumpy mess. I had also specified that I wanted the gravel to go all the way out to the edges of the current drive. I even said "I want it wide." Wasn't done. I complained and Sam said, "It looks like a nice, strip up the middle." He said if I wanted it out to the edges, he could write up another bid!!!! I had gone out the day before and weeded and made the edges of the drive very clear. These lazy people didn't even bother to move a trash can that was at the side: they just left it un-graveled. They didn't spread gravel over the entire area that is the turn-around either. You can see where they just put their gravel around in patches when they thought they could get away with leaving the old gravel. They cut a 50-year old lilac down to the ground for no reason at all. Apparently, Sam's parents own a nursery, so he "made it right" by putting 2 inch tall cuttings in its place. I objected because lilacs are very slow growing. Sam said "Oh, no...they grow really fast." NOT TRUE. I then went to a nursery and picked out a 4 foot tall lilac that would still not make up for the towering one that had been destroyed, but would be better than cuttings. Sam said he'd go get it. Well, he must have gone back to mom and dad again. They planted a one foot tall weakling that is now dead. I wanted them to plant something to mask my neighbors fence from view. I said something flowering, like a dogwood or cherry. I expected someone who calls himself a landscaper to know plants; to know what would grow in the space indicated. I babied that tree for months, but...it's now dead, too. So, thousands of dollars went for damage and ignorance and laziness and refusal to repair what they ruined. DO NOT USE THESE PEOPLE.

A Better Cut Lawn Care

A Better Cut Lawn Care

5.0
(6 reviews)

Look at this patio they built for me. This patio is amazing! This is hardscaping genius…read more I needed the work done because the maple tree was too close to my house. They cut down the tree and hauled it away. Then they found the wires and pipes. Then they used a track hoe to dig up the tree roots. It was huge mess but they hauled it all away. They also dug up a really big flower bed. They moved valve boxes, augmented the soil, and planted bulbs. They smoothed the patio area and filled it with layers of gravel and sand. They measured the grade and made a plan for drainage. They brought blocks and caps and pavers from a local source. They built the steps, carefully fitting together the corner joints. Then they built the walls and glued down the caps. To place the pavers, they started with a circle and wove a pattern around it. They added a border in a contrasting shade. To make the pavers fit together, they had to cut each one with a heavy saw. Every piece had to be measured and marked and cut. They did it with teamwork and rapid precision. They sanded the floor with polymeric sand to seal it. Then they helped me move the furniture and hang the artwork. The project took less than a month. Every day they left the work site as neat as a pin. I paid them very well for doing this work and you should too.

Outstanding service! The price and quality of the work performed was nothing short of outstanding…read more My front and backyard was a disaster from overgrowth and blackberries. The crew took only a day to clean it all up. I was expecting 2-3 days to do the job as another contractor quoted. We are so impressed that we have asked them to care for our yard regularly. HIGHLY RECOMMEND!!! Thanks guys, you are terrific! Oh...and my neighbors also Thank You for cleaning up my eyesore of a yard. Probably raised their home values a few percent.

Gomez landscaping

Gomez landscaping

4.3
(10 reviews)

I really wanted to find a long term lawn care person... but this wasn't it. When I messaged for a…read morequote they did get right back to me. He came out relatively quickly and did a site visit to give me a bid although the day after he said he would initially be out which caused me to change plans and use two days to get bid. The bid was very reasonable - about an acre for 120 + grass removal. I accepted and he said he would be back Thursday or Friday the next week. Both days came and went then I got a message that he would be there Saturday... I was supposed to be off the 2 days he told me to expect him but was working on Saturday. When I came home the lawn still was not mowed. I then got a text and he said I hadn't accepted the invoice he had sent me via text. I told him I didn't know I needed to and asked about some extra charges on the invoice - as it turns out he accidentally added taxes for a few different locales on my bill. The bill was corrected and I accepted the invoice. He (or an employee) showed up to mow - almost 2 weeks after the initial bid and a week after the first scheduled time - but didn't bring their riding lawn mower and only finished about a third of the yard due to grass height. He notified me of the issue, told me he would be out the next day with his rider to finish. He did finish mowing the yard but since he was charging extra for grass removal he sent me a message saying he got all the grass up that his rider would pull up. I thought that was odd... I waited to pay until I saw the yard - and his assessment that he got everything up that could be was not true. There were sections of the lawn that looked almost raked and other sections that were thick with grass and without tire tracks through it. It obviously had NOT been driven over. I messaged him with pictures and said either to remove the grass removal fee or come back out and finish the job. He sent me a new invoice with a reduced amount and no further communication. I saw the other reviews, I understand the nature of the work and how things may need to be fluid as far as dates/times. I even would have been fine if he had simply said that he would come back out and finish picking up the grass... and I would have given him another shot. But collectively the missed dates for the bid, missed dates for the mowing, the first trip out being unprepared - despite having seen and bid the job, failing to finish picking up the grass and finally not coming out and finishing the grass removal - I just cannot do business with this kind of performance.. and I really wanted to. He did remove the grass removal fee, that was a positive...I regretfully cannot recommend this company and will be looking again.

Came out and did part of the requested work and said he would be back in a couple of days to…read morefinish. Still sent me an invoice for the full amount because he said he was doing the missed work "for free". Well that doesn't work with me because I asked for it ALL TO BE DONE and part of the initial bid. We went back and forth in messages and he agreed to complete the work and I finally paid. He never returned to complete the job and never communicated after. Had to hire a new landscaper. Would never recommend this company!!

Upkeep Home Services - homecleaning - Updated July 2026

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