Love the front desk staff and the vet techs - very personable. Dr. Morris who is Sadie's doctor is very knowledgeable - a Graduate of Cornell Vet School - and caring. Sadie is the second dog I've taken there and they remember my beloved Lucy Lu. read more

Quick response competent vets nice environment. Thoughtful exams and very empathic to pet owners

After the events of the past two weeks, I need to reiterate the how great this practice is. We had two sphynx cats, one was almost 18 and the other was almost 17. Please note, I am using the past tense...... My almost 18 year old became very sick and we brought her to see Dr. Goldberg who said she more than likely had liver cancer and was dying. We took our beloved cat home for one more night and put her to sleep the following day. 12 days later our almost 17 year old cat became very ill, Dr. Moore said she was more than likely going into heart failure and wouldn't survive the day. We came back to the vet immediately (with COVID precautions we had to drop the cat off) and we ended her suffering. Dr. Moore was extremely knowledgeable and compassionate. She comforted us through an awful situation and expressed urgency at the same time. For both of our visits, the staff and the doctors were extremely compassionate and let me hold both my cats as they passed. I also very much appreciate when they acknowledge when something is outside their wheelhouse. At the end of last year, my almost 17 year old cat had a massive stroke. When I tearfully described her symptoms to Dr. Goldberg she advised that we take her to the Animal Medical Center because this was extremely serious. Thankfully, our cat survived. When she had a complication after her treatment at the Animal Medical Center, I had a tele-visit with Dr. Goldberg and she told us exactly what to do. Unfortunately this cat ended up dying of a broken heart when her partner passed several months later. When we are ready to let two new kitties into our lives, we will be bringing them to Upper East Side Veterinary! read more

AVOID this VET if you LOVE your PET! We have been loyal clients for 8 years and ever since they moved to this new "fancier" more expensive office recently - not only did our original Vet leave- but their service went down, attitude levels went high and this place has started to become run like a corporation. All they care about is MONEY (first and foremost) and your pet is secondary. This vet and the people are nice to you only if you have good things to say. If you are slightly UN-satisfied with any of their services- they turn their back on you and become extremely nasty. There are too many examples of how they have treated us and our dog in a rude and nasty manner (including from some of our friends who have also experienced the same) - but one recent incident that was truly UN-HEARD of in any professionally run establishment is when we took our old senior dog to get a follow through check up and she started feeling worse after the visit. We called 2 days later to ask for our records and the notes that the vet took for what she did to our senior dog. The secretary said that she needed to "get permission and sign off" from the vet in order to release the record of what was done to our dog. After an entire day of waiting- we called them back to say- what is taking the entire day to retrieve our dogs medical records? it turns out DR MORAZO had not even written down what she did to our dog in the notes and had to be chased down after working hours just to get an answer! On top of this- instead of providing us with our dogs medical records right away and giving us an HONEST answer about the treatment they gave to our dog behind closed doors- the secretary girl started raising her voice at us and said we should go to another vet if we are not happy with them. We told the owner DR GOLDBERG about what had happened and instead of calling us and being sensitive to our urgent senior dogs needs- she kicked us out over an email! I attach the email as evidence. Our dog was in critical condition in her old state and despite that these people had 0 heart to call us and give our records and truthful information in a quick manner before taking her to the hospital. They didn't even care to call back! Never MET SUCH COLD BLOODED PEOPLE. We will NEVER go back to this establishment again and if you love your pet dont go here! You will soon see that all they care is about Money and have poor quality customer service. On top of that Im started to get a feeling that this establishment needs to be reported - especially since a) our dog left more sick then she came in b)they wont release your records right away unless its pre-reviewed by the vet when it should be everyone's right to own their records at any point in time! read more

Upper East Veterinary - Veterinarians Near Me - New York, New York

They'll steal your money. I've been taking my dog to Upper East Vet for six years. After Covid, they have come back in absolute shambles. My dog hurt his leg, and I wanted to get it X-rayed. I called in, and they insisted I make an appointment because he had too fast to be under for the x-ray. The following day, at the appointment, Dr. Talia Goldberg told me she couldn't attend to my pet because three emergencies just walked in. After a condescending speech, she finally took my pet back for the imaging. I paid $750.00 for the x-ray results, and they didn't send them in for analysis. Be prepared to pay $5.15 for every needle they use; they call it a disposal fee, Five dollars each. And now the final straw: they are holding my 16-year-old dog's seizure medicine hostage until I go in for another appointment for blood work after only nine months. read more

Upper East Veterinary - Veterinarians Near Me - New York, New York

So far, so good. I have visited this clinic several times with my two cats, and I have been very impressed. The facility is clean, updated, and had a lovely large waiting area, which I really appreciate. It's nice to be able to find a spot away from large leashed dogs, which scare my cats. The receptionists are always polite, too, creating a pleasant atmosphere in the lobby. My older cat sees Dr. Nunemacher, who did a great job of treating a persistent eye issue. She followed-up the next day after each visit to see how my cat was responding to his medication, something that stood out to me. My younger cat sees Dr.Goldberg, and she is also wonderful. Kind and patient--I never got the sense that she was in a rush, as I did at another vet office that he had gone to previously. Most importantly, both vets I've seen know their stuff. I made an appointment for my younger cat here after being extremely displeased with another vet office in the area, where he was given a vaccine he had already received. That vet had sent me a reminder to get him that vaccine yet again, which I had included in his notes when I made the appointment at UES Veterinary Center. Dr. Goldberg immediately caught that he wasn't due for that shot until late summer. I will update my review if I have a bad experience at a later date, but at this time, I have nothing but good things to say about the service I've received here. read more

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Honestly one of the greatest around. Dr. Goldberg and her entire staff are knowledgeable, compassionate, skilled and kind. They handled my delicate little lemon of a cat with such love. My boy was in such pain, had to have 10 teeth extracted, and now he's finally back to himself now! Worth every penny. read more

Upper East Veterinary - Happy cat - Veterinarians Near Me - New York, New York

Why would you expand your practice, only to limit its hours & days open? Mon - Fri 9 - 6 is NOT cutting it for A LOT of people. COVID is pretty much over. Stop using it as an excuse, guys. There are way too many vets popping up all over the UES to deal with these time constraints. Because of these new hours trying to get squeezed in is a chore. Trying to get a same week appointment is impossible let alone something within 48 hours if it seems to be something that really needs to be dealt with & you're just referred to Blue Pearl if you do. Make that make sense. They used to be be far more accommodating when they were open until 8PM on Tue & Thu & 9 - 4 Saturdays. You're a full on veterinary practice. Not the office of a small town 75 year old General Practitioner. Let's go. read more

We started taking our dog to Upper East Veterinary soon after the clinic opened in their first location. Our dog had had major surgery and pretty significant GI issues, so we were hesitant to leave the big vet hospital and go to a "regular vet". After a few visits with Dr. Goldberg, Dr. Nunemacher, and the other vets in the practice, we were convinced that this was the vet practice for us. We found the vets thorough, professional compassionate/caring, knowledgeable/experienced, and honest. The staff are also a pleasure to deal with and kind - like the time they helped me get cleaned up when our dog pooped all over me in 6-degree-Fahrenheit weather. Dr. Goldberg got us through years of dealing with our dog's numerous issues, and with various changes and flare-ups as he got older and more frail. We continued being happy clients of the practice until this past weekend. At almost 18 years old, his quality of life had declined, and Dr. Goldberg and Dr. Nunemacher helped us make the decision about the right time to end his suffering, and gave us the courage to come to terms with it. Dr. Goldberg offered to come to our home and euthanize our dog. It was such a blessing to be able to have our dog be able to pass peacefully at home. In that terrible and emotional moment, I would not have wanted any other vet there. Thanks for everything, Upper East Veterinary. I highly recommend this practice to anyone! read more

Upper East Veterinary - Happy patient of Upper East Veterinary for 6+ years! - Veterinarians Near Me - New York, New York

Very friendly staff, excellent service veterinary care is always great and they always call to do follow up. Live them

OUR DOG GOT MUCH WORSE AFTER OUR VISIT...when we kept insisting that we wanted to know what they administered to her... instead of being compassionate they KICKED US OUT OF THE OFFICE WITH OUR MEDICAL RECORDS! They were angry why we kept insisting that we wanted to know what they gave her. They kept giving excuses (5 days after the visit) that the VET not in, vet needs to sign off on it, etc... As pet owner it's our God Given right to ask for the bill description and what was given to our dogs. No? After the visit, our dog wouldn't eat, lethargic, completely changed. Instead of giving us our visit record on the spot, or even at end of day... took 2 days of BEGING!! Let me tell you something about this establishment coming from me who has been with them for about 10 years- but with fantastic Vet who left this place and we had to succumb the other Veterinarians like Dr.Marazzo. Ever since they moved to expensive fancy office the service has become ALL ABOUT PROFITS. You can't ask questions .... you must do what they tell you otherwise you are dubbed the " annoying client"... and the owner dr. Thalia Goldberg, instead of apologizing and trying to satisfy clients.... she wrote a rude email and said goodbye good luck! Since they wouldn't tell us what they gave her, made us waste a week for response.... kicked us out... then scrambled to find alternative WHILE DOG IN CRITICAL CONDITION. Does this sound like a caring vet practice? read more

We love Upper East and have NEVER had any issues with them. They always follow up and ask how our girl is feeling after every visit. They always answer our questions and always listen. They make us feel like our dog is their dog. read more

Been a client for nearly five years. Apart from the annual visit, at nearly $300 a pop and the barrage of vaccinations they try to sell me on each time, their immediate response to a genuine non annual visit is to direct clients to Blue Pearl. They are not a full sevice vet unless you schedule at least a week in advance. What reason does one have to maintain this vet relationship if EVERY time the dog needs genuine help they are directed to a proper full sevice vet center? A vet is known the world over as an animal care giver. This place falls far short of that honor. read more

For the past 20 years, I've had a dog (not the same one, unfortunately!) and have visited many vets' offices throughout Manhattan and Brooklyn. I can say with confidence that Dr. Goldberg and her team are always helpful, knowledgable, patient, and friendly. Dr. Goldberg is one of the few vets in NYC that truly cares about helping animals, and is never condescending or pushy. The office is meticulous--very clean and modern. read more

Recently went for the first time and here's what to expect: It's PRICEY!!! Like omg so pricey. The first visit was around $180 (2 shots and appointment) and the second appointment was $310 (blood work and appointment ). Total almost $500 for a yearly checkup. Making an appointment was easy and standard. They call you the day before to confirm and have a policy where if you're more than 15 minutes late you forfeit your visit. Pretty standard. We have a mature cat who is very fussy. She doesn't like new people, being out on a busy street, or going for a check up. The first time we went she meowed and hissed the whole time. Everyone was patient with her and got it. She's a cat. Not much we can do. The first visit she was too worked up so they were only able to give her two booster shots. No actual check up because was too angry. They gave us cat "xanax", some tips on food, and sent us on our way. We had to go back for the actual check up (heartbeat, teeth, etc.) and blood work. We gave her the Xanax and off she went. It worked to calm her down and she got the rest of the checkup. The really nice perks of this place: location is convenient, inside is nicer than most doctors office, and the staff was wonderful. We felt like the vet techs and vet really listened to us and provided good tips. After our first appointment they followed up with a phone call to make sure our cat was feeling better after her visit and even sent a card by mail to welcome us to the family. It's the little things! So why only four stars? It's PRICEY!!! Remember the $500 I mentioned at the start? And she has a tooth problem and that appointment starts at $700. There's a human society we will probably go to for dental work instead because wow so pricey! If you can afford it definitely go. We'll probably go again because they were so nice an attentive but we'll now be aware of the cost. read more

Absolutely adore this practice! We adopted two kittens from the ASPCA a year ago. One of them started developing a skin condition that had us scrambling all over the place (first to ASPCA vet, then another vet in the neighborhood). Our poor boy was undergoing a lot of treatments that didn't seem to be helping, and neither of those vets took the time to explain to us his condition and treatment factors. When his condition started to affect his eating, I frantically hopped on yelp to see who could take us immediately. Both Dr. Goldberg and Dr. Keefe have been amazing in helping us manage his condition! Dr. Goldberg even reached out to a cat dermatologist to evaluate the situation (at no additional cost to us). What an amazing place for anxious pet owners. The staff is just lovely and truly cares about the well-being of your furry family members. Highly recommend! read more

Upper East Veterinary - Our Leo chilling in the room waiting for Dr. Goldberg - Veterinarians Near Me - New York, New York

I've always been a nervous person but since getting pets, my anxiety levels have shot through the roof. Every sneeze, every wheeze, every bout of barfing jangles my nerves. I should also note that one of my cats absolutely loathes the carrier and makes his displeasure known by scratching and biting the inside and yowling his head off ten minutes into a car ride. Thankfully, UES Vet is only a few blocks away from my apartment so my cats need only endure a jostling 10-minute walk. Dr. Goldberg spent a good 45 minutes with us checking out both pets and explaining how everything was functioning. Definitely a step up from the ASPCA vet, where they don't allow the owner to go in with the pet. Also, I've only ever had extremely pleasant interactions with the front desk - they do their best to fit everyone in as soon as possible. read more

So expensive and rude. Any questions or clarifications, staff are rolling their eyes and treating us like a nuisance. Finally leaving after an extraordinarily high bill for routine care. read more

I can't say enough positive things about this veterinary practice and all of the vets and staff who work there. My family and I had been using a vet practice on Long Island since I was a child, but after moving into the city, that was no longer sustainable. After much researching, I decided upon Upper East Veterinary and am so glad my sweet doggie receives care there. The prices are more than reasonable especially for NYC, and I always feel that the vets have the pet's best interest in mind. They are also super responsive via email and phone and are always happy to provide guidance. Really happy that I found a place that truly cares about my dog in the same way that I do! read more

This is honestly one of the best if not the best Veterinary place I've ever gone to. I am so happy!!! Dr. Mohr is amazing. She is so kind, friendly, caring and knowledgeable. I took my cat here because he's been having allergies and she recommended a range of different options, some of which including ointment for his ears and hypoallergenic food. She's also followed up with me a few times after his appointment and so has the office. I received a call the day after his appointment from the front office asking how he's doing which is so appreciated. If I wasn't moving in a few months I would continue taking my cat here. It's truly a bummer because a good Vet is hard to find and their prices are also very reasonable in addition to their office being really clean! Thanks so much Dr. Mohr :) read more

All the doctors and staff are great but there's something about Dr. Nunemacher that makes her a favorite for my cat. She also always follows up with a call about results and sends an email if she doesn't reach you. She also remembers your fur baby - after mine had to be taken to the animal hospital (which they recognized right away and set up everything so all i had to do was show up and give them the name- such a huge help during such a stressful time!) - they were so nice and followed up to see how my cat was doing. When my cat was stable enough to see a regular vet again, Dr. Nunemacher made sure to follow up with the doctors at the animal hospital to get a direct update and double check that the new medications she was going to prescribe were cleared with the specialists. They will also be sensitive to your financial situation - they're not cheap but it's a very nice practice but I would say they are very fairly priced (highly competitive relative to other practices in Manhattan) - and they don't try to sell you on extra things like I've experienced with other places. I've been to about a dozen other practices in Manhattan before I found this place and I can attest that it is way better in terms of service and expertise, so you definitely get great value for what you pay for. Overall, really incredible vet practice - highly recommend. Tip: they can get very busy so definitely schedule in advance, especially to see Dr. Nunemacher (I've noticed that they do their best to fit you in for emergencies, however). read more

Not handling Covid well. Very sterile. I and my dog were treated as if we had Covid for sure and there is no semblance of warmth or service with the staff at this place. Shut down for a month and come up with a plan. Sitting on the street in 95 degree heat is unacceptable. Not communicating how to drop off my pet efficiently and without running into others in close proximity is unacceptable. The prices you charge...you guessed it! Unacceptable. read more

Really disappointed. The folks at the front desk can't be bothered. They're not welcoming or particularly concerned about customer service even at the most basic level. The appointment was confused because our dog was getting shots which apparently means we can't even speak to a vet. When I said I had a question, I was told that would I would have to pay $97 and make a new appointment. Well, while that seems absolutely ridiculous; it would probably a good idea to say something about this sort of thing at the time of booking an appointment so that people are aware ahead of time. I have to say that the person who gave the shot was excellent. While not a vet, he was clearly a caring and compassionate guy. After my appointment I was further annoyed because after the tech give me back my dog and told me I could pay at the front desk. I walked up to the front desk and both people completely ignored me for an uncomfortable amount of time. Without being acknowledged, I asked if they needed more time and they said yes, so I sat down. A moment later they called me and as I pull myself together they called me again irritated that it took me a moment to get myself together. Cindy at the front desk with extremely unconcerned and completely bothered to be helping anyone at any time. Definitely not someone who should be customer facing at any time. I need to find a new vet. read more

This used to be a really nice clinic, but it has changed a lot in the past several years, the service lost its personal touch, it seems to be focused on revenue collection. Its hard to get coordinated appointments for two cats, its difficult to get through to the front desk to speak to a live human, but I get unsolicited marketing emails from this practice on purchasing things I don't need. Dr Nunemacher was the best doctor but I was told she is leaving. read more

Moving to New York City with my anxious, antisocial senior dog was very daunting to say the least but finding this vets office has been just wonderful. Firstly it's a block from my home/work so the convenience is perfect. The reception staff are just so welcoming, patient and understanding which is lovely when you arrive with a stressed out dog! And finally the doctors..i have even recommended these ladies to my boss as i was so happy to have Simba in their expert care. We had a cancer diagnosis after moving here and after playing phone tag with Dr Nunemacher for a couple of days she finally got a hold of me on a holiday weekend. The fact it was a holiday was of no consequence to her, she explained everything i needed to know and answered all my questions. A gem of a find on the Upper East Side for sure!! read more

Upper East Veterinary - Simba! - Veterinarians Near Me - New York, New York

Dr. Goldberg and Dr. Nunemacher were the best vets for our beloved dog Gunther. He was a big old boy and lived 12 years with excellent care from Upper East. The staff and doctors are so professional, caring and knowledgeable. We were so thankful for their compassion and care during a tough fight with cancer. Our dog never suffered and had the best care thanks to them. We can't wait to adopt another dog to go back! The fact that I updated this review tells you something read more

Upper East Veterinary - Veterinarians Near Me - New York, New York

Top notch. Adopted a kitten recently and this group has been fantastic. Extremely friendly staff, vet tech, and docs. The vets are extremely knowledgeable, professional, and easy to talk to. Their demeanor put my cat right at ease. I've left every appointment extremely satisfied with his care, and really feel like he's in good hands. Convenient hours, excellent veterinary care. Big bowl of dog treats at the front desk. They should put out treats for cats as well! read more

Upper East Veterinary - Charlie waiting for his exam - Veterinarians Near Me - New York, New York

My girlfriend and I have been coming here for the past nine months after we had a brief (but unpleasant) series of experiences at a vet nearby. Upper East Veterinary has been incredible to us and our one year old golden. The entire staff is always very nice and friendly when we come in and makes sure that we feel comfortable (which is important if you are dealing with a situation with your pet). Net net - this team is the best around and if you have a pet, this is where you should be going. read more

The staff here is so caring and professional. My dog, Sadie has been going to Dr. Goldberg for over 7 years now and is elderly at this point (14.5 years old). They are caring and knowledgeable on dealing with her various health issues. I would recommend them to any pet owners to ease there concerns. read more

My cat Coco was treated at Upper East Veterinary this past week by Dr. Keefe. Not only is Dr. Keefe a superb vet, she is also a truly compassionate and caring person. She took the time to explain everything to me, arranged for hospitalization when Coco needed it, and made sure that Coco was comfortable during the last week of her life. I could not have asked for a better vet and felt deeply grateful and touched by the experience. In fact, the other two vets there, Dr. Goldberg and Dr. Nunemacher share the same qualities-- extremely knowledgeable, kind and caring. It's a comfort just knowing that a place like this exists. read more

Just moved into the neighborhood and got a check up and updated vaccination for my bestie. The facility was clean and the staff were polite and professional. My pup has bounced around from Queens, Brooklyn and through midtown east, upper west side and now the upper east side. Our veterinarian was knowledgeable and professional. I am so relieved to be able to find a veterinarian that I trust. I highly recommend this facility. Am so relieved to have found them. read more

I would avoid them. I have been a lowal customer for my very healthy Pomeranian dog for many years that is until today. a few weeks ago I get a call from them informing me that I had a balance for blood work that I had not done. then I asked them to send me an estimate to do a dental cleaning for my dog as she has some tartar and I get an e-mail back with an estimate of $1100. I have NEVER been charged that amount not even when my dog had several items charged all at ones including dental cleaning and tooth removal by this establishment, these people are thieves stay away from them. i will. read more

The vets are great, but the front desk staff is: 1. Rude. Have a question? Get ready for an eye roll. Have a question about a bunch of unexplained charges on your bill? Get ready for a ton of attitude and exasperation. 2. Uncommunicative and careless. They offered to refill my girl's flea prescription for me. I said "sure!". They went ahead and filled a prescription for a flea medicine that wasn't what my girl gets (they send prescriptions to Chewy every 6 months, why would the front desk staff fill something different for her?). They also quoted me a price and it ended up costing twice as much, and they were confused at why I didn't want to pay 2x what they had quoted me. It was like $60 more. 3. Sneaky... They'll slip in a ton of extra charges. I feel like every time I go in there are at least 2 charges on my bill that I didn't recognize, didn't ask for, and wasn't told to expect. Feels like I'm at Jiffy Lube where they tell me to flush my power steering fluid every 3 months. Except here they just do it without asking and then charge me for it. read more

My dog is healthy. He just had a check up a few months ago. I came here for nothing more than a heart-worm script. Indicated he has always been on heart worm and would simply like the script as I have absolutely NO worry that he could possibly have them. BUT I was told that due to "legal concerns" he had to have a test and exam before the script could be filled. Was told that if he had heart worms and took the meds major life-ending events could occur. (Yet... I was given the script before the test results came back... hmmm, what's up with that?) I appreciate Vets who care, but it's clear to me that having to get a "check up" for a perfectly healthy pet just to have a script for heart worm medication is a bit of a way to generate profits. Bottom line: what should have cost $120 (meds and lab test) wound up with an "annual exam" and a total bill of almost $220. Since you treated us with more concern for profit that compassion, you get the two stars... The assistants were quite polite and nice, but just tired of being put through the $$ mill... read more

I would like to be complimentary but my one experience there assured that I will never return. The doctor I wanted was out so I saw the someone else who managed to insult me and make me out to be an inconsiderate and uninformed dog owner. That was a mistake and poor judgment on her part. Worse still, the vet missed an infection although my bill was over $200 for checking out bad breath in my four-year-old dog. I took her to Animal General on the West Side, where she was correctly diagnosed in minutes and where we were treated beautifully. Lesson: Don't bite the hand that feeds you. If you want a return client, don't insult the owner. Especially when it comes to owners of dogs and cats, who tend to be very loving and considerate of their pets. read more

Can't fit in your pet if it is sick. : ( I just called and the soonest they could fit my cat is next Wednesday. It has gotten good reviews and is near where I live but I cannot wait that long for an appointment. Boo! read more

This is my first Yelp review! I recently started using Upper East Veterinary and couldn't be more satisfied. I have 4 dogs and 2 cats. Over a couple of weeks I brought all for yearly check ups. I have been seeing Dr. Talia Goldberg and I couldn't be happier. She is kind, gentle and very thorough. The staff is friendly and welcoming. The facility is relatively new and sparkling clean. I would recommend Upper East in a heart beat. read more

Recently, one of my wonderful, dear, sweet, lovely kitties suffered a quick decline, and we made the agonizing decision to put him down three days ago so that he could avoid pain and suffering. (I won't include all the details just now, but I'll mention that his illness was pancreatic cancer. If anyone would like the full story or thinks it would be helpful for me to include the full story publicly, please send me a message and I'll consider posting an update.) When we first took our kitty to Upper East Vet after noticing that something might be going wrong, Dr. Keefe did some tests and recognized that we needed to bring him to a specialist; she recommended Blue Pearl, where experts did a great job diagnosing our boy. Even though the news was grim, we did want to know what was happening with him so that we could make informed decisions and not just hope we were doing the right thing and possibly regret our choices later. I'll skip over some of the interim details for now, but suffice it to say, Drs. Keefe, Nunemacher, and Goldberg all contributed to our kitty's treatment over the ensuing week, as we tried a couple last palliative options. I will never regret how we handled his illness or his passing, and I will always be grateful to Drs. Goldberg, Keefe, and Nunemacher at Upper East Vet for providing us with compassion, detailed advice, and patience. I also just received a condolence card in the mail from Upper East Vet, and I'll be picking up a clay paw print that Dr. Goldberg made right after my boy passed. These gestures are so meaningful to us and help us honor the memory of our incredible boy. read more

I've been bringing my cat to Upper East Veterinary for several years now, and they really are the best. Dr. Goldberg in particular has really gone above and beyond to provide compassionate care, clear explanations, and practical treatment options. read more

This veterinary service is extremely unfriendly , The staff has little or no experience with customer service . I brought my dog in for a heart problem which I was 10 minutes late and they refused to see me. There phones were down so I couldn't call to say I was running late. I work in brooklyn and they didn't care that it was (1) hour each way. The vets barely read the charts and always refer out to blue pearl so be ready with your wallet. read more