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    UPS Customer Center

    1.5 (326 reviews)
    Updated over 3 months ago

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    ​ had a problem with my packaging but the manager solved the problem very professional and in courtesy Thank you

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    US Post Office - Not the best post office located

    US Post Office

    (127 reviews)

    Echo Park

    Came in here yesterday 9/3 line of about 5 people in front of me. I was coming for my usual rental…read moremoney orders of 1580.50. I gave the heavy set hispanic female (clerk 19) 1350$ cash and they charged me 237.70 on my debit card. The clerk then proceeded to tell me that it would be a minute as only one money order of 1000$ had been printed and that the other 584.10 wasn't printing. Weirdly she asked me if I had time and I said yes I have time I need my money back but lI was sure people waiting weren't okay with it" she said they could wait we have to get your money back and she started calling the help line on her phone, then when having no luck reaching them she proceeded to asked her coworkers for help, one of them insinuating that "I must not have had the funds in my account", when I had the confirmation on my bank account that it had been taken out. After about 45min waiting of her going back and fourth never talking to anyone on the help line and a line out the door of witnesses, the clerk proceeded to tell me that she would give me back the 1350 in cash and that I'd have to call my bank for a refund. I thought this was totally outrageous as the money was clearly taken from my account she had multiple receipts out visible, one of which I heard her state that shower proof that the money was taken from my account. I told her if she could please just fix the issue as it wasn't my fault and she said angrily that I would do everyone a favor if I just took the cash and went home and disputed it with my bank. Out comes the manager to tell me the same thing that they could void the 1000 money order give me back 1350cash and that I'd dispute the 237 with my bank. I couldn't believe it. It's all so suspicious just want everyone to be careful coming here they are not doing a good job at least not the staff on 9/3 around 12:30pm. They are probably stealing. I hope someone looks deeper into this and if anyone was their and saw what happened please fongact

    PASSPORTS: save your time, go to Los feliz. Lazy weekend clerks. walked in to apply for my…read morepassport, was told I needed a copy of my lease agreement or official mail to show proof of residence. NOWHERE online does it say this is required. I left anyway and got those documents. came back fifteen minutes later and was told the person in front of me was the last for the day. it was 12:15pm and they stop passports at 1pm Saturday. Couldn't tell me why I couldn't be helped. today I went to Los feliz post office and got it taken care of in 10 minutes WITHOUT the extra paperwork.

    Goodman Packing & Shipping

    Goodman Packing & Shipping

    (388 reviews)

    Los Feliz

    UPDATE - 2/2/26 I wanted to update because ownership has…read morereached out to discuss this. THIS is how responsible businesses respond to clients. The new labeling system I complained about is in a trial period. The numerous complains I had about it were mentioned by other clients, and ownership has acknowledged the issues. They are as disappointed with the product as we are and are looking at solutions. I will restore the missing star because this is how you deal with issues. I've been a very long-time client - over 20 years - ever since they were Box Brothers, and were located at what is now Jeni's Ice Cream. I've consistently given them 5 stars - for attention, politeness, and always service with a smile. David Goodman kept his businesses running smoothly, always improving things. He was almost always at the Los Feliz location, up to the very end. A recent change in their package notification system has me writing this review. I removes any form of verification from the customer; there's no way to audit that we are in fact getting the packages we're signing for. Please read update as they are aware of the problem and in the process of solving it.

    This place is so convenient, especially for returns from shopping online. Very hardworking staff. I…read moreliterally handed my untaped (but packed) return with the the untaped label and the gentleman behind the counter assembled it and sent it out that day. Cost to me: Zero.What more could you want?

    UPS Customer Center - shipping_centers - Updated June 2026

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